OK product, appalling support

Easy-to-create, low-code apps

Pros

It stands out for the wide variety of functions it offers and the possibility of creating fully customized applications without code. It has a very rich and integrated online database. It is ideal for medium-sized databases. Allows you to code business workflows. Records the time from start to finish of each task.

Cons

For new users it can be a bit difficult to manage its diversity of functions.

Caspio - create powerful web applications with little to no coding.

We collect data from a variety of customers and generate benchmarking analysis. We used Caspio to not only collect the data and manage the data process, but also have created a management backend to control our internal processed to create custom reports. The workflow capability automates a lot of work for us which has improved our productivity (for example, automatically sending status reports for review).

Pros

If you have a group of Access gurus, you can master Caspio. The applications allows you to take your database applications online very easily, but also provides a high degree of customization (using JavaScript, CSS, and HTML) to build full applications. We replaced manual, inefficient processes with online workflow-enabled applications in very little time.

Cons

There are very few features that I do NOT like. This is just a great application and we have used it to automate our remote processes, collecting data online and the management portals to run our business.

Do NOT fall for this TRAP.

I really, really wish I didn't end up picking Caspio.

Pros

It is easy to use for VERY SIMPLE applications. If you need a form and report that looks like it was created last decade, look no further.

Cons

NO SUPPORT FOR APPLE. This is the big one. For the past 3 years, Apple users have had to turn off Cross Site Tracking on their Safari settings to be able to even access our pages. Do you know how difficult it is to tell a user to turn off a setting that says 'Prevent Tracking' in it???? SHADY BUSINESS PRACTICES. First of all, Caspio is now very expensive compared to competitors. We have less than 100 employees and we are almost paying $5,000 a year. In the 4 years I've been here, there has been minimal updates to the standard features we get. (Thanks for the lowsy Document Generation). These guys have a website for users to post ideas in. They literally take the highest voted ideas and put them behind an additional paywall called 'App Extensions', where we need to pay at least $750 to get the basic implementations. NO DATAPAGE ANALYTICS. Want to see how your users are using your pages? Nope, not here! You'll need to pay a fee for their development team to get you a report! It seems that fee ISN'T included in our $400/month price tag. HORRIBLE CUSTOMER SERVICE. The support team is usually pretty good. Your account manager, however, is pretty much useless. If you need a question answered, make sure to ask 2 weeks ahead of time because they won't email you back before that. I've been trying to get pricing on the next tier of Document Generations, to literally give them more money, and I can't get an answer. Embarrassing.

Low code development at your finger tips

They have been fantastic to work with overall. There was a simple inventory automation we wanted that didn't seem as easy to implement as it should have been but their support team worked with us for several months until it was programmed and working they way we wanted.

Pros

Caspio is incredibly easy to use. You can setup forms, websites and applications with little or no code experience. Their customer support is top notch when you need help (if you are on a paid plan).

Cons

There are some simple tasks I would like to complete that just aren't available options. I think as Caspio continues to update their platform we will see more but sometimes it is limited if you have a something specific you are looking to deploy.