10to8 software


523 reviews(4.5/5)
523 reviews(4.5/5)

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.

Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.

Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to track confirmed appointments, unpaid bills and more. 10to8 also provides multi-language support and allows users to customize their dashboard.

Email and phone support are offered. Pricing is per user per month.

Supported Operating System(s):
Web browser (OS agnostic)

523 Reviews of 10to8

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  • Lei from University of Utah

    Number of employees: 201-500 employees

    September 2018

    Meeting schedule

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Free for small group, up to 100 appoints per month.

    Cons

    Only a limited staff can log in; not a big problem, but a little annoy sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dario from VMDCapitalGroup.com

    Number of employees: 2-10 employees

    September 2018

    Best Free Scheduling Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have used in past Calendly and Acuity Scheduling but than I found 10to8 which is Free and has every option the former two have and then some extras while being Free!
    You can synch your Google calendars, add payments, add staff which you couldn't do in Calendly unless you pay additional per month. With 10to8 you get a nice page that you can use to represent yourself and let clients/customers schedule appointments right through it. It has more style than any other appointment scheduling service I used. You can also create different pages for different appointment needs.

    Cons

    As I am using the Free version, there is no cons that I can think of.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 10,000+ employees

    August 2018

    Highly organized and portable appointment scheduling software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    10to8 is highly recommended. A great highlight of this software is its free SMS and email reminders for schedule updates. The software tracks attendance, able to take and submit online payments and with possible integrations with different scheduling necessities such as Microsoft Office and Google calendar and office. Setup is fairly easy. 10to8 can be synced with the android and iOS software. The software is organized and easy to understand, the layout of the software is easy for the eyes and simple.

    Cons

    A disadvantage of this software is the limitations of appointments it can track or keep without having to upgrade the package. Other than that, everything seems to work well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    A must for my business to run!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All positive. Very happy!

    Pros

    Value for money - i used this software for free until my business had grown that i needed a better plan which of course made starting a business that much easier to do. Customer service - quick, helpful, reliable.

    Cons

    I seriously have not complaints about this software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • kely from ALIVA STUMP

    Number of employees: 1 employee

    August 2018

    The 10to8 software is great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using the 10to8 software for some time and it seems an excellent application since it allows you to be in tune with the reminders of important activities.

    Pros


    The 10to8 software is an excellent application when remembering our appointments or important reminders that we can not miss, besides it helps to schedule appointments in the calendar which makes it very useful, this program can take you anywhere in your computer or your personal phone.

    Cons


    The cost of the application seems a little high, but I think the 10to8 software meets your expectations, therefore, I have no other criticism to add.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Celeste from Celeste Preston - Manual Osteopath and Medium

    July 2018

    Used free version

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple design. Easy to share links and only basic skills needed to enter in scheduling needs. Free

    Cons

    Not what I expected, needed more features for what I was looking for. Very low quality layout and design, not very professional feel.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: 10to8, 10to8

    July 2018

    Hi Celeste Thank you for your taking the time to write your review. Firstly, we¿re pleased to see from your feedback that you are extremely likely to recommend 10to8, and that you find it easy to navigate the product. We¿re sorry to hear that the product was not what you expected and did not meet your personal use case requirements. However, this is also why we offer a 30-day free trial of all our packages along with a free and accessible demo account prior to joining. With regards to new features, we¿re improving and adding new and exciting feature requests every month. Please ensure that you email us any specific feature requests that you may have, as we frequently review new features requests, and you may find that your request is added to the product if it is not already. Kind regards, Craig

  • job from jaymax technologies

    July 2018

    Wonderful software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It greatly helps to stay up to-date by sending mails and sms and accessing the attendance history at ease.
    it has been sync with google calendar for real-time management
    all on android and web platforms

    Cons

    The trial version is good before premium subscription it helps the user understand how important the software is, kindly review the subscription price

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michael from Michael Epaul Photography

    July 2018

    This is a great scheduler for our small photo studio. Works great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We love the integration of this with my personal calendar and vise versa. Plus, I LOVE the auto reminders that go out for our clients.

    Pros

    We love how it can automatically send messages to our clients to remind them about upcoming appointments. Plus the client can message us directly using the reminder they receive. GREAT IDEA!

    Cons

    I'd like more control over having surveys going out to ask for a review on Google or other search engine. This is a separate step I need to take to ask for feedback from our customers after they have been to our studio.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Excellent dating programmer .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros


    Actually this software is a very useful tool, easy to operate, without limitations and with the ability to use bidirectional synchronization and indicate diversities types of appointments for each need.

    Cons


    It has many limitations when it comes to personalization, there are many restrictions regarding personal data, phone numbers and email.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexander from C.V.G. Venalum

    Number of employees: 1,001-5,000 employees

    July 2018

    perfect for organizing

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    It is easy to use, with a willingness to free access, I find it great for online dating, send reminders to the email that is very useful for me since I am confused.

    Cons

    sometimes it's slow, it does not allow me to go directly to a specific date but I have to go date by date. Of the rest I have not had complications

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Anne from Food Manufacturing

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    June 2018

    10to8 review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how colorful as it visualizes. It covers all the function and aspects needed in our organization.

    Cons

    As a new user, I cannot see any improvement needed this time. Maybe try to include updated function.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    June 2018

    Can't wait to see what's next for 10to8!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good booking software is rare to find. And even harder is to find one with decent integrations. 10to8 has both. But what I like the most is that this tool is still improving so the best is yet to come.

    Cons

    Its aesthetic is still a little rough. A good user experience (especially if you want to attract the savviest ones) also depends on a neat, updated and really good looking interface.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Fotograf Peter Löfqvist

    Number of employees: 2-10 employees

    June 2018

    Great program. Very useful. Way too slow support. This the only thing preventing me to upgrade.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A true timesaver.. Excellent.

    Pros

    It saves me tons of time. Having the clients choose their own time is a relief and I have had none no-shows sins I started to use the program.

    Cons

    Support..
    It is more or less useless. I have had a few questions and it has been impossible to have a fluid conversation with support sins it takes often days to get a reply. And even though support really is trying the time between responses makes it useless.
    I cant wait for a week to have my question resolved. It is just not working for me.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: 10to8, 10to8

    June 2018

    Hey Peter Firstly, thank you for your review. We're pleased to hear that you find our scheduling software to be excellent, we're also delighted that 10to8 has reduced no-shows for you and your business, and saved you time. In May, we can confirm that our average response time was 24 hours or less. Regardless, we are, of course, disappointed to hear that you've found our support response times to take longer than anticipated. We hope that you would reconsider upgrading in not too distant future, and that you continue to enjoy the many benefits of using 10to8. Kind regards, Craig

  • Alyssa from Muscular Dystrophy Association of Metro NY

    June 2018

    Simple to use and keeps my team organized during our busiest season!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I love that this software allows my whole team to be able to utilize and schedule appointments on the same calendar.

    Cons

    I have not found anything that I dislike about the 10to8 Scheduling Software yet. It has been only very helpful to our team.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shannon from The Athletic Movement Club

    June 2018

    At first I thought it was great and user friendly, but I find there to be too many glitches.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the convenience it provides my clients. I like the messaging and the varibility that it offers.

    Cons

    When it takes me forever to do something or change something it is very disappointing. When a client tells me that they tried to make an appointment and that the site wouldn't let him schedule, that is very inconvenient and can equate to a loss of business. Not happy about that.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lisa from Dream spaces

    June 2018

    I love this software!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use, for a small business with only 4 employees this software was perfect for us. Would not even consider using anything else.

    Cons

    Limits on how many people can use, I need 4 users but do not need to use the other features. I would pay an extra few dollars to add another user.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chris from CME LLC

    May 2018

    It was ok, but customer service takes wayyyy too long

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The price, and the promises that it would be great. The interface is pretty, and setup was easy....

    Cons

    Unfortunately, many of clients cannot schedule appointments using their iPhones. They cannot scroll past the first appointment time of the day - it only shows the first appointment of the day!
    I contacted support on May 2, 2018, and all replies from support have taken DAYS. It is now 12 days later, and the problem has not been resolved.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: 10to8, 10to8

    May 2018

    Hi Chris Thank you for the feedback. Firstly, we're pleased to hear that you like the 10to8 interface and found it easy to setup and configure your account. Thank you for providing the relevant information to our support team which enabled our engineering team to investigate and resolve the issue. With regards to the response time, our logs indicate that responses were always sent within 24 hours or less. We are, however, sorry to see that you've encountered difficulties, and subsequently closed your account. Kind regards, Craig

  • Daniel from Photography

    Number of employees: 2-10 employees

    April 2018

    Amazing Scheduling Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For scheduling, this program takes the cake, it makes scheduling appointments and keeping track of those appointments a breeze.

    Cons

    This program is a really great value as it is built. There is really nothing I can give that would need work.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    April 2018

    I wanted to like it but others were better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's an ok way to schedule appointments.

    Pros

    It does what it promises, the interface is visually appealing and modern. It can be a good scheduling solution for some businesses.

    Cons

    Setup wasn't as intuitive as competitor's products, while I could have made it work, it wasn't as flexible and easy as a different product that gave me the same result

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Scheduling has never been so easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helped us schedule appointments with different peoples calendars, that feature our other program didn't have. We also really like the text message reminder feature and that clients can respond to the text messages and we will actually

    Pros

    I love how easy it is to set up! I like the reminders feature, it has helped us cut down on no shows drastically. I like that we can have it linked to our individual google calendars and that it will block out time in the 10to8 calendar when I add the appointment to my Google calendar.

    Cons

    I don't like that I can no personalize the reminder emails and text message biased on the type of appointment someone has scheduled.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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