About 10to8

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings. Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data. Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to...

10to8 Pricing

Free Forever Plan | Free | 100 bookings + 2 staff logins Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features For more information visit 10to8.com/pricing

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

Powering appointments at over 200,000 businesses worldwide for time better spent
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10to8 Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 678 reviews

User Profile

Laura

Verified reviewer

Company size: 1 employee

Industry: Photography

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Best choice for scheduling, hands down!

I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Pros

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Cons

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Reasons for choosing 10to8

None of the other products had the choices and features that 10to8 offers. The free plan of 10to8 is simply enough for a small business to start scheduling online without an added cost!

Reasons for switching to 10to8

The free plan has a lot more options on 10to8. Schedulicity does not have a free plan anymore.

Trudy

Company size: 2-10 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

November 2022

Hasn't failed me in over 3 years

By using 10to8 I have reduced the number of no shows.

Pros

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

Cons

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

Reasons for choosing 10to8

10to8 was easy to understand, and easy to implement.

Reasons for switching to 10to8

I didn't like the scheduling options.

Gad

Company size: 2-10 employees

Industry: Translation and Localization

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

4

FUNCTIONALITY

4

November 2022

Elegant way to serve your clients

Pros

Professional look and feel for any business no matter how big it is

Cons

Calendar Sync glitch for several meetings

Jennifer

Company size: 10,000+ employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Impressive Scheduling Program

I've been very impressed with the range of functionality in the free version.

Pros

I needed a way to manage appointments with students that would be easy to access and navigate. I also needed a free option that included reporting. 10to8 was the only program that did it all. I especially like how easy it is to customize appointment types. My students have had no trouble accessing and using 10to8, which has been an issue with other scheduling systems.

Cons

I'm in the US and 10to8 doesn't have great brand recognition here. I think the reminder emails sometimes end up in my students' spam folders.

Reasons for choosing 10to8

The free version included reporting and was easy to navigate.

Reasons for switching to 10to8

I no longer had access to Accudemia and Calendly didn't have a reporting function.

David

Company size: 2-10 employees

Industry: Photography

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

November 2022

10 to 8 review by Michelle Kemp Photography

I use it every day, for a small business like mine it works very well and is great value

Pros

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

Cons

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

Reasons for choosing 10to8

Cost, and because 10 to 8 had almost all I was looking for. Others were/are OTT

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