Find the best Appointment Scheduling Software

Overview
ON THIS PAGE

Compare Products

Showing 1 - 20 of 436 products

Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber

No reviews yet

Klara

Klara’s patient engagement platform helps medical practices consolidate multiple patient outreach tools into one platform while automating key touch points throughout the patient journey. Interfaced with your EHR, Klara offers two...Read more about Klara

Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

Housecall Pro

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more about Housecall Pro

TimeTap

TimeTap has a level of flexibility and security you don’t often expect in an online appointment scheduling tool. TimeTap is packed with features, including API integration, that can scale to meet your most complex appointment sch...Read more about TimeTap

Zingit

Zingit is an appointment management solution that helps healthcare organizations streamline processes related to reputation management, patient communication, campaign management, and more from within a centralized platform. It al...Read more about Zingit

WellnessLiving

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. WellnessLiving feature...Read more about WellnessLiving

Ovatu

*30 DAY FREE TRIAL* Ovatu is a world-class salon booking software provider with full point of sale, reminders, online booking options, marketing tools, and more. Ovatu customises the entire booking experience to your brand and hel...Read more about Ovatu

Peek Pro

Peek Pro is a cloud-based solution for tour and activity operators of all sizes. The software helps activity operators by providing their websites with an online booking management engine and centrally manages online, offline...Read more about Peek Pro

Calendly

Calendly is the world's #1 scheduling tool. From entrepreneurs, to sales teams, to customer success - Calendly is for anyone that schedules meetings. Start by signing up for a free Calendly account. The tool will walk you through...Read more about Calendly

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (...Read more about Marketing 360

Coconut Software

At Coconut Software, we believe that connecting with your financial institution should feel as breezy as a day at the beach. That’s why we spent a decade building a platform that makes it effortless for customers to connect with r...Read more about Coconut Software

TeleVox

Using the industry’s deepest, real-time EHR integration, the HouseCalls Pro platform utilized data from the EHR to engage patients in their preferred communication channel and writes back responses and status to your EHR. Your sta...Read more about TeleVox

No reviews yet

SimplePractice

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day...Read more about SimplePractice

OpenPM

OpenPM is a cloud-based practice management solution designed to help medical organizations manage billing, accounting, patient records and more via a unified portal. The platform enables institutions to streamline managements of ...Read more about OpenPM

Luma Health

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patien...Read more about Luma Health

Goldie

Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits an...Read more about Goldie

RoverPass

RoverPass is a cloud-based campground booking platform for online reservation management. It is designed for campground and RV park owners across the U.S. The platform includes a dashboard where owners can easily set custom bookin...Read more about RoverPass

vcita

vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, mo...Read more about vcita

Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling

Buyers Guide

Last Updated: November 07, 2023

For businesses that provide appointment-based services to customers, the ability to track the status of those appointments is very important. Doing so can help curb no-shows, optimize operations and even attract or retain clients.

Appointment scheduling software can help your business achieve these goals by enabling users to manage reservations, take bookings and schedule appointments.

After reading this guide, potential buyers will know how to find the best solution for their needs. Here’s what we’ll cover:

What Is Appointment Scheduling Software?

Common Functionality of Appointment Scheduling Software

Benefits of Appointment Scheduling Management Software

What Type of Buyer Are You?

What Is Appointment Scheduling Software? 

At a certain point, paper-based datebooks, agendas, calendars and planners just aren’t effective for appointment tracking. They’re hard for teams to access simultaneously, not equipped for large-scale scheduling and more vulnerable to getting lost or stolen than digital appointment-setting tools.

Appointment scheduling software is increasingly becoming a must-have technology for service-based businesses. These systems help you automate scheduling processes by enabling both customers and employees to book appointments and organize meetings.

Among other things, the software facilitates appointment cancellations, rescheduling and online payment processing. It can also be used to send out automated reminders and capture customer information that can be used to run effective marketing campaigns.

These systems can help schedule many different kinds of appointments, including classes, workshops, special events and tours. They’re valuable in a variety of industries, such as:

  • Health and beauty (e.g., medical practices, spas and salons)

  • Fitness and recreation (e.g., gyms, yoga studios and personal trainers)

  • Financial services (e.g., tax consultants and accountants)

  • Auto maintenance (e.g., mechanics and car washes)

  • Food service (e.g., restaurants and caterers)

  • Field service (e.g., pest control and housecleaning)

  • Education (e.g., tutors and universities)

Common Functionality of Appointment Scheduling Software

Most appointment scheduling software solutions come with some or all of the following capabilities:

Online booking

Enables customers to book, reschedule or follow up on appointments online by using an intuitive drag-and-drop interface. Certain systems allow users to create online bookings that automatically synchronize across multiple devices, including desktops, tablets and mobile devices.

Real-time automated scheduling

The software can confirm or deny an appointment instantly when a booking request is made, based on availability. It can also manage a waiting list of appointments that can be substituted if an existing booking is cancelled or rescheduled.

Calendar management

Users can create appointments or meetings on their calendars and share them with participants at multiple locations. This feature may also include synchronization with third-party calendar management applications used by the participants (e.g., Google Calendar).

Automatic reminders

Allows users to send reminders to customers about upcoming appointments via email notifications or SMS text messaging.

Customer scheduling

Enables customers to view the calendars of all professionals in an organization so they can book an appointment with whomever they prefer.

Staff scheduling

Allows business owners to effectively manage employee work hours by tracking their calendars in real time.

Online payment acceptance

Some solutions offer integration with electronic payment gateways to allow users to collect payments whenever appointments are booked.

Promotions and deal management

Allows users to create deals and promotions that can be applied across a certain timespan on employee calendars to incentivize bookings.

Benefits of Appointment Scheduling Software

Professionals and business owners can realize multiple benefits as a result of adopting appointment scheduling software, including:

Reducing no-shows. Automated scheduling keeps track of upcoming appointments and automatically sends call, email or text notifications to customers to remind them of upcoming appointments. Certain solutions go a step further by letting customers confirm appointments via these reminders. This helps reduce no-shows and allows businesses to better utilize their staff.

Improving staff efficiency. Service professionals often find it challenging to manage customer appointments during peak hours. Without the right software in place, they can risk double-booking appointments, which can lead to lost customers. Appointment scheduling software enables easy scheduling, single-touch rescheduling and the ability to confirm appointments with customers so time isn't wasted.

Driving revenue. With software automating the scheduling process, employees have more time to focus on revenue-generating activities, such as seeing more customers per day. Integration with electronic payment gateways can help expedite the billing process so businesses are paid more quickly.

Attract and retain clients. The easier you make it for customers to schedule time for your services, the better experience they’re likely to have. With 24/7 online appointment scheduling, your clients don’t have to abide by normal business hours to make a booking. This is both a valuable asset for marketing your services and a convenience to convince current customers to stay loyal to your business.

What Type of Buyer Are You?

Choosing the right appointment scheduling software depends on the size of the business. Consider the following buyer types:

Individual professionals. Professionals in the service industry typically operate individually, which means their earnings depend on the number of appointments they are able to manage efficiently. For these individuals, providing an online booking interface to customers and enabling web-based appointment scheduling is crucial. Both of these features are now fairly commoditized, and most appointment scheduling solutions offer them.

Small and midsize businesses. These businesses typically operate as establishments with up to 100 employees. It is essential for these businesses to reduce no-shows and improve revenue by freeing up employee bandwidth. An ideal software solution for these types of businesses should offer reminders, notifications and employee scheduling features in addition to online booking and appointment scheduling.

Large enterprises. These companies focus on customer engagement and retention by allowing customers to perform multiple tasks from the same interface. This can include offering an integrated payment interface that allows users to book an online appointment with their desired professional and then pay for the booking without leaving the company’s website. Large enterprises also promote customer engagement by offering discounted deals, which can be attached to certain dates on employee calendars.