Field Service Software

Finding software can be overwhelming. We've helped thousands of service businesses choose the right field service software so they can improve scheduling accuracy and manage field reps.

Showing 1-20 of 192 products

mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple... Read more

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Recent recommendations: 175 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Housecall ProFrontRunners® 2019

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such... Read more

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Recent recommendations: 138 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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WorkWave Service

WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow field... Read more

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Recent recommendations: 134 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Service FusionFrontRunners® 2019

Service Fusion is a cloud-based field service management software. It caters to businesses of all sizes across multiple industries. It offers field service management, GPS fleet tracking, credit card processing and mobile applications... Read more

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Recent recommendations: 95 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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JobberFrontRunners® 2019

Jobber is a cloud-based field service and landscaping solution designed for small and midsize businesses. The solution offers features like scheduling, invoicing, a client database, quotes and more. The scheduling module allows users... Read more

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Recent recommendations: 81 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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FieldEdge

FieldEdge by dESCO is a cloud-based Field Service Management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows companies to manage business operations remotely. The... Read more

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Recent recommendations: 67 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ServiceTitanFrontRunners® 2019

ServiceTitan for HVAC, plumbing and electrical home service businesses is a cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion tracking... Read more

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Recent recommendations: 52 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Verizon Connect Work

Verizon Connect Work is a cloud-based field service solution that allows users to organize schedules, manage and track job progress and manage dispatching process. Office and field workers can receive job information and updates on... Read more

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Recent recommendations: 42 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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ServSuite

ServSuite by Service Pro is a cloud-based business management solution for pest control and lawn care companies. It features standard field service software capabilities, which includes contact management, GPS tracking and inventory... Read more

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Recent recommendations: 23 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other... Read more

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Recent recommendations: 17 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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PestPac

PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians... Read more

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Recent recommendations: 15 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ThermoGRID

ThermoGRID is a cloud-based, field service solution for small to midsize residential contractor companies. It offers an integrated suite of applications to help automate the day-to-day operations of the business. Before sending a... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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Pointman

Pointman PACT is field service management software for residential plumbing, HVAC and electrical companies. Known for its seamless onboarding process and 24/7 customer support, Pointman helps its PACT members get organized, increase... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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360e

360e is a cloud-based field service software solution designed by contractors for contracting businesses. It’s a fit for contractors in construction, electrical, property management, and a variety of other industries. Additionally,... Read more

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Recent recommendations: 13 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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UpKeep

UpKeep is a cloud-based integrated field service management and enterprise asset management (EAM) solution that provides businesses functionalities to manage their assets and facilities. The solution is accessible via desktops, laptops,... Read more

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Recent recommendations: 10 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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JobLogic

Joblogic is a field service management solution designed to connect the back office, mobile workforce and customers. Users can manage jobs, quotes and invoices through one platform. Office staff can schedule jobs using the job scheduler’s... Read more

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Recent recommendations: 9 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Service Cloud Field Service

Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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NYLUS

NYLUS is a cloud-based field operation management solution suitable for businesses of all sizes. Key features include scheduling, purchase orders management, fleet management, automated messaging and reporting. NYLUS includes a text... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ECi E-automate

E-automate is a subscription-based enterprise resource planning (ERP) solution, available on-premise or in the cloud, that integrates accounting, contract and inventory management, purchasing, sales and service. The software is ideal... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:
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BiznusSoft Field Service

BiznusSoft Field Service is a cloud-based solution designed to help businesses manage and control their operational cycle. Key features include account management, quotation and contract management, work order management, scheduling... Read more

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Recent recommendations: 5 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Buyers guide


Last Updated: July 10, 2019

A myriad of vendors offer field service management solutions, and different systems address the needs of different types and sizes of businesses, from small pest controllocksmith, plumbing, or landscaping operations to global enterprises in industries such as communications or manufacturing. We’ve written this buyer's guide for buyers who want to understand this complex market.

Here’s what we’ll cover:

What Is Field Service Software?
What Type of Buyer Are You?
Field Service Software BuyerView Report
Benefits and Potential Issues
Market Trends to Understand
Recent Events You Should Know About

What Is Field Service Software?

If you have ever waited from noon to 6 pm for a representative to appear, you know the importance of a good system. This mobile field service software category helps companies schedule and track outside operations. For representatives, it provides schedules, routes, customer information and information regarding necessary supplies and parts. Managers can schedule outside agents and resources, track customer history and manage work orders.

Core functions include:

  • Trouble ticketing
  • Repair center
  • Order management
  • SLA compliance tracking
  • Resource scheduling
  • Dispatching
  • Route planning
  • Parts inventory management
  • Contract management
  • Partner management
  • Forecasting and reporting

Advanced field service solutions feature mobile support, failure analysis, RMA management, voice-generated customer appointment reminders and project management.</