Housecall Pro Software


 

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as cleaning, plumbing, electrical, HVAC and more.

Housecall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.

Customers can book services via the HouseCall mobile app, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.

 

Housecall Pro - Online booking
 
  • Housecall Pro - Online booking
    Online booking
  • Housecall Pro - GPS tracking
    GPS tracking
  • Housecall Pro - Reporting
    Reporting
  • Housecall Pro - Invoicing and payment processing
    Invoicing and payment processing
  • Housecall Pro - Postcard and email marketing
    Postcard and email marketing
  • Housecall Pro - Schedule and dispatch
    Schedule and dispatch
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

866 Reviews of Housecall Pro

 

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Software Advice Reviews (148)
More Reviews (718)

Showing 1-20 of 148

Amel from Casapiaui
Specialty: Healthcare Services
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Manage your business on the go.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I highly recommend this software for everyone, if you need a job to be done or if you're offering services. Everything is done online and is very secure.

Pros

Housecall pro is a great product, not only as a business but also as a consumer. You can manadge your business and team from anywhere with your smartphone. It's super easy to communicate with clients and staff and it has crm tools integrated in the software that easier controlling the agenda, reminding clients of your services and keeping track of your progress.

Cons

Transitioning from a traditional business setup, with lots of paper and I formation placed in various forms to this cloud based software takes time and patience. But it's definitely worth it.

Review Source
 
 

Melissa from Air Net, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Very Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Everything we needed found all in one place. Going paperless was #1 and Housecall Pro made it happen!

Cons

We as a small business have yet to find anything negative to say about Housecall Pro maybe in the future there may be a snag but until then!

Review Source
 
 

Ben from Prime Electric
Specialty: Electrical
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Amazing Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software and even BETTER customer support. These guys rock and its clearly shows that they care about their customers.

Pros

Ease of use, saves HOURS on data entry, everything in one place - scheduling, payments, invoicing, client interaction, etc.

Cons

Missing some features such as payment terms, custom forms, custom fields, etc. Other than that, everything is good!

Review Source
 
 

David from Action Air
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

How HCP works with Quickbooks On-Line

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Activities entered into Housecall Pro as an invoice are synced over to QBO very seamlessly. Like the dashboard that shows open and outstanding invoices, job status and time tracking.

Cons

Adjustments are needed at times, but it's pretty simple to make QBO correct, which is where most of the reporting is done. Would like to see the time tracking work more like a time sheet you could use at the end of the week for payroll.

Review Source
 
 

Ben from Thriveworks
Specialty: Landscaping
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Wonderful program, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

keeps me going from job to job with ease- not a whole lot of extra thinking required. I just make sure to keep all my jobs updated and the app does the rest. Makes getting payments easy.

Cons

getting started with the system if you're coming from paper invoicing and such can be an absolute pain, but it's worth it. Just takes a while

Review Source
 
 

Jacquelyn from Alfano Mechanical
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this program and would definitely recommend this to any business.

Pros

So simple, clean, and easy to use while still a very powerful software. As a young business manager with a new company, this program allowed me to prove myself with its implementation. Allows for total insight into abstract details of the business with the dynamic dashboard. Complete ease of use, helps me in processing payroll with the clock in/clock out time tracking feature. Customer service chat almost always responds in less than 5 minutes - takes some getting used to for chatting in instead of calling, but honestly, chatting is so much better. Quick responses, no annoying hold music, can do other things while you wait for their response.

Cons

Nothing as of yet. I just finished configuring everything and getting all of our information off of the old program and on to this one, so I will update if/when I have any cons.

Review Source
 
 

Christopher from NOW Service Pros
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

housecall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

over all great software great customer support

Pros

easy to use
great value
has changed the way we schedule service really works great
the gps section works great

Cons

sometimes its hard to get the pictures to load into the software but is getting better
the credit card processing part of the app is horrible recommend using own credit card processing company

Review Source
 
 

Jay from Tv guy Jay
Specialty: Home Appliances / Electronics
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Awesome product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I recommend it all the time. It's changed my business. Constant customer communication. Instant verification. Easy to dispatch jobs. Great product.

Pros

Easy for installers. Verification of appointment with customer in advance. Automatically done well

Cons

The permissions could be separated better. I would rather installers not be able to change appointments bit this permissions is linked to another which is needed.

Review Source
 
 

Mario from Solution Painting Inc
Specialty: Property Maintenance
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Is a good tool for a small business

Pros

The software is Time saver, a great multi tasking tool, creates any report, easy to learn, great lead tracking system.

Cons

Email automation option can only be schedule after the job is accepted the option cannot be used before acceptance of the job therefore there is not good for us that we do a lot of follow up of the estimate, no option to search by estimate or job number directly we have to search for the customer in order to have access to the estimate of jobs

Review Source
 
 

Malka from Complete Neuropsychology PC
Specialty: Healthcare Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Housecall Pro makes it super easy to merge your clients into their software. The map feature makes routing easy and the address suggestions enables you to quickly add new clients. Tags enable you to organize your clients effectively.

Cons

The only thing I don’t love about this software is that you are unable to create a pool of clients.

Review Source
 
 

Leah from AirAce Heating and Cooling Company
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

HouseCall Pro Makes Organization Easy So We Can Focus on Growth And Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The support and continued integrations from the team at HouseCall Pro have been exceptional!

Pros

It's simple to use yet powerful. Our customers love the notifications they receive letting them know we are on the way. We love the ability to set tags and see job and payment status. The chat support from HouseCall Pro has been wonderful. And, their team is always responsive and creative in helping us come up with solutions to our specific business needs.

Cons

We have an extensive inventory list. This took us a while to set up. However, we knew this before making our decision to transition to HouseCall Pro. In the end we're getting a custom catalog. So, it's been well worth the effort.

Review Source
 
 

Angel from Chavez Contractor Services LLC
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and great automated communication with clients

Cons

A bit pricey, but is worth it
It does sync with QBO but does not transfer everything and bit buggy sometimes it has been my experience

Review Source
 
 

Shari from Marvin Design Gallery by Evanston Lumber
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Works well for our company, keeps our department up to date.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our previous system was outdated and offered no customization or detailed history so this makes a big difference. This hit all of our major needs as well as many of our wants. It's simple enough that someone without a lot of tech/app experience can jump right into using it. Their are useful video tutorials if they want more assistance.

Pros

Being able to see customer history is a big thing for us - I can go to the customer and see all of the times we've been out. Seeing real time updates is a huge plus - I can see photos from the job site and notes immediately after our tech submits them in the field which means we can start ordering parts or anything else we need to do right away. Scheduling is easy and our techs get updates on their phone with all of the info they need right away. I like customizing employees photos and colors so visually the schedule is easy to tell who is scheduled before even clicking to get detail. The start and finish button are fantastic. One of the most useful features beyond basic scheduling is job tags and the ability to run reports. I can export our appointment data and sort it so we can really see where our time is being spend and how. Customer support/chat is really helpful.

Cons

There are a few features and functions that we would like that are not currently offered - fortunately they welcome feedback and do take our requests as considerations for future updates

Review Source
 
 

Andrey from Appliance repair service
Specialty: Home Appliances / Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great app for maximizing efficiency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a very good software

Pros

Easy to use, has customer history for previous jobs, google maps easily accessible for navigation, scheduling and payment options are very smooth except 3% credit charge.

Cons

Address from app sometimes comes up as a different house number on google, no debit card payment option and 3% fee deduction from credit transactions.

Review Source
 
 

Jennifer from FJR Plumbing, Heating & A/C
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

replaced 2 software platforms for less than 1/4 the total cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the ability of keeping the customer "in the loop". They know when their appointment is, they also get notification that our tech is on the way (along with his name). They get invoices digitally, and estimates get sent digitally, giving them the ability to accept or decline the estimate right there online.

Cons

I wish that the conversations in the app between the customer and the technician would be made a part of the customer file and accessible through back-office end.

Review Source
 
 

Walter from Payne's Plumbing
Specialty: Plumbing
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Plumbing business user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This app does everything I need and makes it very fast and easy . I use it everyday for just one van operation and it works wonderful

Cons

Tax reports are non existence .. however you can connect QuickBooks’s to it which will help with the part

Review Source
 
 

Kenneth from Carpet Cleaning
Specialty: Cleaning Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Doing business is much easyier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A feature i think would be help full is duplicate invoicing or estamtes also alarms so if some people dont want to give us there email an alarm for us to call them personaly and track it thru the house call

Pros

I like being able to send invoives from my phone i also like my data base being ar my fingertips when in the field

Cons

The thing that frustrates me is Not being able to correct adress from phone i have to wait till i get back to my pc

Review Source
 
 

Mark from Fitzgeralds Creative Coatings
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Too many to mention. Easy to use. Tech love it. Customers really like that they get notified when the techs on the way.

Cons

The only thing I have found is there isn't a place for customers po#. Great app.

Review Source
 
 

Jonathan from Revolution Air, LLC
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Awesome Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a startup, HouseCall Pro has given us the ability to focus on our customers, and company metrics without getting bogged down in data entry, or worse yet...stacks of paper!!

Pros

It’s been a great way to facilitate and enhance communication and end user experience with our customers as well as within company.

Cons

Although there are alternatives, such as the iPhone only app or for Admins, logging in through a browser, there is currently no iPad app available.

Review Source
 
 

Edgar from Kern carpet cleaning
Specialty: Cleaning Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

We have not been where we are without House call, we focus mainly on returning customer and House call organize everything to make it easier to do so automatically sending emails after each job.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thank you for all your effort in growing the company. You continue to make us look great every time. Thank you!

Pros

The online booking system, the customer communication, the dispatching automatic message and emails.

Cons

No offline version if we are at an areas with no reception we are screw, , no iPad version we use iPad and the way the mobile phone add service line it’s much easier than on the desktop version.

Review Source
 
 
 
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Showing 1-20 of 718

Kris from The Garage Door Corp

July 2018

July 2018

I'm so organized now!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the customer knows everything your doing for them from beginning to end. they know when they are put in the system, showing up, getting done, invoiced all the way to paying invoice

Cons

the customer knows everything your doing for them from beginning to end. I wish there was a way after I got done moving things around to make it fit the schedule the right at a certain time or something since all the customers a text at 8am saying this technician should be arriving at your house at apprximatelythis time and if there is a problem call this number something to that effect

Review Source: Capterra
 

Douglas from Courtesy Auto Group

July 2018

July 2018

Helped us clean up/ reduce a bunch of paperwork.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Helped set this up at commercial cleaning business. Streamlined our appointment calender and where all supervisors and crew leaders could instantly see what was going on, who was going where and reminds us what work is coming up. Also helps with invoices. Mostly it is convenient

Cons

Invoicing doesn't allow search by client is probably our biggest co. It would be nice if program was more IOS friendly

Review Source: Capterra
 

Krystal from MAC Plumbing & Heating

July 2018

July 2018

Just signed up but they've been great so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to use and my employees like it, links with Quickbooks and I am able to bill the customer directly.

Cons

I was under the impression it would link to our old software but it didn't, but's it's ok. I've got everything figured out.

Review Source: Capterra
 

Victory from Tech Nav
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Nice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Keeping the client in the loop. Automated correspondence going to customers at every step of the way.

Cons

Not being able to more customize emails.
Also, I'd like to be able to change the text that goes out based on the TYPE of job. That would really add functionality to the program!

Review Source: Capterra
 

Shelly from The Flood Medix

July 2018

July 2018

From pencil to app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Secure job app with all job data in one spot that everyone can access as needed, make changes and track job progress, team locations, photos, docs, billing, payments, estimates -- everything we need.

Pros

Change the schedule and communicate with teams in the field and office easily, plus communicate with customers via phone/email/txt and make adjustments on the fly. This has cut the paper tangle down to almost nothing. We can track where teams are, see their pictures and notes from the field, adjust billing on site, add items and estimate. It's great to not lose anything due to piles of paper of jobs in progress from initial call, to estimate, to working, to completed, with no need for paper receipts.

Cons

There is not a good way to track people who do not want to be mailed to or emailed, and still keep them in the database

Review Source: Capterra
 

Zack from UCandR

July 2018

July 2018

Easy to use, self documenting, and accountability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use interface. easy to track my employees. mobile app is dependable. customer search is accurate with only a few defining characters from any part of contact info.

Cons

Needs more account permission levels. It would be nice to set permissions for each employee. It would also be nice to set only a predetermined list of tags for my employees to use on every appointment.

Review Source: Capterra
 


July 2018

July 2018

This app helps me run my business day to day in a way that is simple and easy to maintain.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Daily management of my business (appointments, customers, payments)

Pros

User interface is clean and simple. Has the features I need to run my business. It is easy to get support when I need it and they are constantly adding or improving features.

Cons

No offline mode (have to have a data connection). Some functions, such as turning off a customer notification, are not available in the app (only desktop). The calendar always defaults back to the current week whenever you switch back to the app.

Review Source: Capterra
 

Mike from Eastvale Carpet and Tile Cleaning.

July 2018

July 2018

Best customer service and has helped me organize my business all in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The functions it offers are what I need most for right now. Also gives me the option of upgrading to different ways of using the app as my business grows.

Cons

Not a con, but everything has a learning curve. However, the customer service is extremely helpful.

Review Source: Capterra
 

James from Air Design Inc.

July 2018

July 2018

A very intutive system, easy to use. Tech support is a pelasure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The learning curve to use the system is minimal. Has all the basic features you would need in a service business

Cons

An inventory or place to record model and serial numbers. Track equipment for new installations would be helpful

Review Source: Capterra
 

Patty from Alexander Air Conditioning, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Housecall Pro streamlines management of the business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Building our customer database, scheduling, dispatching, invoicing, online payment access and customer history of the program are all extremely helpful features in the success of doing my job.

Pros

Interactive dispatch to Service Technicians with Google Maps is an extremely efficient communication and tracking tool!!

Cons

Have to get out of a screen to update changes and then go back. It's tedious and time consuming. Would like to see immediate updates without having to go back & forth.

Review Source: Capterra
 

Cyn from Air Tech Solutions, LLC

July 2018

July 2018

helpful and responsive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, keeping data. Easy to use and move around. Gives good details and easy to add information to the customer.

Cons

Need capability of creating custom reports, many times I need reports on specific customers and details.

Review Source: Capterra
 

Ami from JC Services AC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

HouseCall Pro makes it easy for us to communicate with our customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Trackability and accountability

Pros

It makes it easy to see when a customer has viewed their invoices. Software is very easy to learn and use.

Cons

The differences between desktop and mobile applications. There are things I can do on the desktop that my techs cannot do on the mobile app. Also, I don't think there is a way to turn off the notifications to the customers on individual tasks on the mobile app. This sometimes causes confusion or unnecessary communication with the customers.

Review Source: Capterra
 

Ariana from Del Valle Landscaping

July 2018

July 2018

LOVE THIS PRODUCT! Helps me run my landscaping business perfectly and easily!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functional
Keeps everything organized
Easily connects me to my clients
Customer support is quick

Cons

A less complicated interface would be nice!
Alphabetized client lists would be great as well!
A card reader to go along with the software would ease things with pay.

Review Source: Capterra
 

Abby from Stone Interiors
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

We had a great experience with this product; it was a huge time saver.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saved us lots of time, and gives us confidence that all the important data is being tracked the way it needs to be.

Pros

We appreciated how much time it saved us, our employees, and our internal accounting team. We never have to worry about tracking records, since it's all taken care of within the platform.

Cons

We did have some questions, and Customer Service was a little slow to get back to us. Otherwise, we were very pleased with the results.

Review Source: Capterra
 

Katie from Above and Beyond Plumbing Services

June 2018

June 2018

Easy, Paperless, Time Saving, Top Notch Customer Service, Business Bettering

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps organize our business and makes busy days manageable.

Pros

It is extremely user friendly. If you can not figure something out on your own, on the desktop version there is always a chat option available where you can send a real life person a question. And they will get back to you with in minutes, usually under 5. I also love that you can easily see calls that have been completed and calls that are still open. That is a huge help to remind us to get back to open calls.

Cons

I wish that the mobile app had the chat function that the desktop version did. Sometimes techs need help in the field when they do not have access to a desktop.

Review Source: Capterra
 

Ryan from Live Wire Electrical & Home Theater Installations, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

It was a pretty simple process and was well lined out with responsive service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy credit card processing and reconcile, automated service ques, less time in office doing invoicing, great app for running service.

Pros

I like that my technicians can invoice and take payments in the field. It really cuts down on time spent on paperwork.

Cons

It is really good but it only syncs one with google calendar so the transition of schedule was just to start from scratch.

Review Source: Capterra
 

Tim from Real Estate

June 2018

June 2018

great service and product, couldn't run this business without it. Highly recommended.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use for the technicians in the field, it offers a number of reporting features which is great for a daily snapshot of the days revenues and jobs.

Cons

mapping feature is not available, it would be great to see on a map where our days jobs are so we can schedule appointments more efficiently.

Review Source: Capterra
 

Gabriel from Nice Piece of Glass Window Cleaning LLC

June 2018

June 2018

Still learning, but it is very easy to use. And does everything is hoped it would.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

One time data entry for all features. So easy to navigate. I'm still finding features that will help me grow my business and save so much time!

Cons

Haven't found anything yet. I am still learning as I go, so far I am very happy. I hope to expand my account in the near future.

Review Source: Capterra
 

Richard from Bright Exteriors

June 2018

June 2018

Saves me at least 1 to 2 hours on each customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Once I learned how to navigate the software I found that the automatic texting and emailing has made my customers very happy so it makes me very happy. I also like having to enter information only once and being able to export the customer list to set my daily priorities.

Cons

Only had it for 2 weeks, give me more time and I may have improvement suggestions other than that there is nothing at this time.

Review Source: Capterra
 

Octavia from Retail

June 2018

June 2018

Housecall Pro as allowed us to operate our business efficiently. We highly recommend Housecall Pro.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What we love the most about this software is the scheduling and invoicing feature. It's an awesome feature and very easy to use.

Cons

What we like the least about this software is that clients are not able to make partial payments through their online invoice.

Review Source: Capterra
 
 
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