Jobber
About Jobber
Awards and Recognition
Jobber Pricing
Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $9/month. Jobber Core starts at just $49/month. Jobber Connect starts at $129/month. Jobber Grow starts at $249/month.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for Jobber
1 - 5 of 694 Reviews
Rufus
2 - 10 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed May 2021
Should have switched sooner!
Paul
Verified reviewer
Food & Beverages
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Excellent company and excellent product
Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.
PROSAbsolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!
CONSI don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though. Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices. This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.
Raymond
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Such a lifesaver!!
The customer service is the real winner in this company. They will always go above and beyond to get things figured out for you no matter what it is.
PROS1. Having our own number when we were on the grow plan was fantastic. 2. Two way texts and appt confirmations3. Route scheduling4. Being able to design your own work orders and invoices with adding your own fields.
CONSThe fact that we love having all the features of the grow plan but we are a two person company and cannot see paying that much for it. We should be able to add on features.
Reason for choosing Jobber
The features
Vendor Response
Hey Raymond! We appreciate you taking the time to share your honest feedback with us very much, thank you! Given that you're a two person company it makes sense that Grow would be a bigger commitment and adding on features as needed instead would be more of an ideal solution for your needs right now. That's good to know! Our Support team will be so happy to hear they've been able to help you out in the past and that you had a great experience with them. Thanks so much again!
Replied May 2023
Cody
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2023
HVAC Business Not Impressed With This Product Or Its Support
Very poor. Not impressed with the program or the support.
PROSThe program overall is very basic and easy to use for non-tech savy folks.
CONSInvoicing and estimates are a mess. The online portal for customers to view and pay invoices and estimates is extremely confusing and will cause a lot of headaches. Purchase order tracking / history records are confusing and was not ideal to our business. We also had problems with caretakers who receive bills for multiple locations / customers that they take care off. When sending invoices or estimates to these property management companies, this system groups invoices together so on multiple occasions, a customer would send us a check for their invoice and others out of confusion. Brought these issues up to the support team of Jobber and asked to cancel and refund, they would not budge one bit. They don't seem to care if you have any issues after you sign up.
Reasons for switching to Jobber
Jobber was not working with our business.
Vendor Response
Hi Cody, thank you for your review and feedback. It seems like you've been faced with a number of challenges and we sincerely apologize for the experience you have had. We want to make sure we fully understand your feedback, as we are always looking to improve. If you feel like giving us a call, please reach out to our Support team at 1 888 721 1115 opt 1 so we can learn more. Thanks again!
Replied April 2023
Mohammad
Computer Software, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Jobber is your turn-key solution to coordinate with your team.
A great application overall. It does the job and it is competing in the market.
PROSHaving a mobile application is great where you can run all your business at the comfort of your home.
CONSFew times support was not as expected. A bit of delay in answering took place.
Reason for choosing Jobber
Prices are better, support is much better.
Reasons for switching to Jobber
Sometimes Skedulo stops working and this made the switch.
Vendor Response
Hey Mohammad, It's great that you are enjoying the flexibility and value of our mobile app! We're sorry to hear that you have had some delays getting through to the Support team. If you are ever in need of support, and we are not available, we have some amazing resources such as our Help Center and our new Youtube Channel if you need a quick answer — Thanks for the review !
Replied March 2023