Showing 1-20 of 106 products
Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop... Read more
Recent recommendations: 158 recommendations
WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow field... Read more
Recent recommendations: 108 recommendations
ServiceBridge is a field service management solution designed to help technicians both in the office and in the field manage their work orders, scheduling and dispatching, billing, and more. Franchise operations who specialize in lawn... Read more
Recent recommendations: 53 recommendations
Maidily is a cloud based CRM/scheduling software for small to medium cleaning businesses around the nation. It’s compatible with any web browser. Key features include a dynamic scheduling function, customer and job management, online... Read more
Recent recommendations: 11 recommendations
Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read more
Recent recommendations: 8 recommendations
FieldService360 provides maid service companies with multiple features, including dispatching, contract management, invoicing, and payment. It offers real-time Google Maps integration and can be accessed from mobile devices. Read more
Recent recommendations: 3 recommendations
IFS Field Service Management (FSM) offers tools that cover the entire service lifecycle. The solution is available on-premise or in the cloud, and it can be configured to meet the needs of organizations in a number of field service... Read more
Oracle Field Service Cloud is a best of breed, natively built in the cloud Field Service Management Solution. Oracle Field Service Cloud is designed to transform businesses of any size by improving their operational efficiencies using... Read more
High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more
Reveal Field is a user-friendly field service management solution to help simplify job management, scheduling and dispatching. It pairs with Verizon Connect Reveal so users can manage their vehicles, technicians and jobs with one system... Read more
Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read more
Mhelpdesk is a web-based field service solution that can help maid service companies manage their contacts, inventory, scheduling, and billing. Mhelpdesk is accessible on any mobile device with an Internet connection. Read more
ScheduFlow by Duoserve is a hybrid appointment scheduling solution that helps users create, view and edit schedules in real-time. The solution allows users to set up customized calendar view that helps them to compare days' activities... Read more
GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control businesses. Key features include pest activity tracking, pesticide usage tracking, scheduling, customer service history, dispatch management,... Read more
Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It... Read more
Launch27 is a cloud-based online booking solution suitable for service businesses of all sizes. Key features include customizable online booking forms, availability calendars, appointment notifications and online fee payment. Launch27... Read more
Badger Maps is a field sales management solution that offers planning, routing and scheduling features, combined into one integrated application. Badger Maps is cloud-based and also offers Android and iOS mobile apps for using the... Read more
ProntoForms offers cloud-based field service software that assists businesses via their web app and mobile interface. Field agents can fill out and submit invoices, work orders, and signatures within the mobile app. One of the features... Read more
GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed... Read more
Verizon Connect Work is a cloud-based field service solution that allows users to organize schedules, manage and track job progress and manage dispatching process. Office and field workers can receive job information and updates on... Read more
Although software is often marketed to us as something new and high-tech, very often it simply represents the application of new technology to very old processes, making them more efficient in our 21st century.
For instance, maids have graced the homes of those who can afford service staff for centuries. In our era, however, you no longer need to be a member of the wealthy middle classes to have a maid. Businesses exist that have teams of maids on call, who are dispatched to clients’ homes for a couple of hours each week or month to keep things ship-shape.
Of course, running a team of maids generates a host of administrative tasks. Maid service software streamlines the execution of those tasks.
Here’s what we’ll cover:
Why Maid Service Software?
The manager of a maid service company may spend most of his or her time in an office, but typically will have lots of staff on call. That staff, meanwhile, will be off-site much of the time, visiting the homes of clients.
As new staff join and old staff leave, tracking your employees and keeping all of their associated paperwork up-to-date presents a challenge. Cleaning service software is a one-stop platform on your computer that streamlines all of the processes involved in running a maid service business.
Common Features of Maid Service Software
The features of maid service software will vary across platforms, but these are some of the common functions you will find (as well as other field service management solutions):
|Schedule & route optimization||Systems that use map-based employee scheduling streamline the business by enabling you to assign the right person in the right area to the right job—reducing employee travel time and transportation costs.|
|Time tracking||Keep track of time spent by employees on-site, as well as how you spend your own time, using these tools.|
|Invoicing||Enables you to send invoices on time and set up automatic monthly billing, and lets your clients settle their accounts online.|
|Client tracking||Not every client is the same, and many, if not all, will have custom requests. This feature enables you to keep track of all those individual requirements.|
|Feedback||Captures customer feedback and enables managers to view it immediately, thus addressing problems as they arise.|
|Attendance management||Allows staff in the field to record their attendance on mobile devices.|
|Payroll||Keep your employees happier using tools to streamline payday and keep their salaries up-to-date.|
Benefits of Maid Service Software
Maid service software keeps all of the files related to running your business in one place, preventing the proliferation of documents, spreadsheets and files across different formats and folders. Other benefits include:
- Mobile functionality, which means they can be accessed from any computing device, including smartphones and tablets—in other words, that “one place” can travel with you.
- The ability to access client information, employee schedules and business data from wherever you are, keeping on top of your business and its demands.
- Spending less time on mundane administrative tasks, and more time developing the quality of your business—enabling you to better serve your existing clients, and allowing you more time to find new ones.
How Is It Priced?
Cleaning service software is typically Web-based and priced on a month-to-month, subscription basis. Some firms provide free trials so you can test out the product’s suitability to your business before committing. However, there are a few other factors you may want to investigate before selecting a maid service software solution for your business, such as:
Number of users. Some maid service software charges a fixed fee per month or per user, while other packages charge in increments—starting at five users, then rising to 10, then 20 and so on. Others charge a flat fee per month, with no reference to the number of users.
Since every maid on your staff will need to be added as a user in order to access the system while out visiting clients, per-user versus flat-fee pricing is an especially important consideration in this market.
Degree of functionality. Price is not the only thing you should consider. Perhaps one software package costs more per user per month because it has a wider array of features. You should look at your business and ask yourself: Do I need those features? Will I use them? Cheapest is not always the best.
Web-based systems can be especially beneficial in this market; the nature of maid service is that employees are constantly in the field, and you will need to be able to stay in contact with them using a system you both can access from wherever you are.
The good news is that there is a wide variety of maid service software on the market. Take your time, shop around, do your due diligence—and you will find the best maid service software solution for your business.