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Housecall Pro

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more about Housecall Pro

4.7 (2785 reviews)

206 recommendations

Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber

4.5 (752 reviews)

130 recommendations

Service Fusion

Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone so...Read more about Service Fusion

4.3 (240 reviews)

90 recommendations

Service Autopilot

Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, schedulin...Read more about Service Autopilot

4.2 (132 reviews)

66 recommendations

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Zuper

Zuper empowers field service businesses to streamline operations and provide exceptional customer experiences. Zuper’s platform is available on the web for PCs, and Zuper’s mobile app fosters effortless scheduling, real-time commu...Read more about Zuper

4.5 (11 reviews)

65 recommendations

ServiceTitan

Transform your business with ServiceTitan's all-in-one software solution for residential and commercial field service businesses. With powerful tools that can increase revenue , supercharge your team, and provide real-time insight...Read more about ServiceTitan

4.4 (233 reviews)

48 recommendations

ServiceWorks

ServiceWorks is a cloud-based solution that helps businesses manage field employees and service delivery operations. Key features include inventory management, route optimization, customer feedback, alerts/notifications, data stor...Read more about ServiceWorks

3.7 (96 reviews)

24 recommendations

Maidily

Maidily is a simple and effective online scheduling software for maid service/cleaning businesses across the nation. Our online integrations (Stripe, Square, QuickBooks, and more) will give your customers the ability to purchase...Read more about Maidily

5.0 (30 reviews)

1 recommendations

Hubstaff

In today's ever-evolving work environment, maintaining peak productivity while ensuring a positive employee experience is a challenge many organizations face. Hubstaff stands at the forefront of solving this challenge, offering a ...Read more about Hubstaff

mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk ...Read more about mHelpDesk

Kickserv

Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. Kickserv can be ta...Read more about Kickserv

Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more about Connecteam

ServiceM8

ServiceM8 is the app for trade contractors & service businesses, such as plumbing, electrical, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field...Read more about ServiceM8

Bookedin

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification receipts. I...Read more about Bookedin

GorillaDesk

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies. Here’s why over 3,100 companies love GorillaDesk: • Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk...Read more about GorillaDesk

vcita

vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, mo...Read more about vcita

Launch27

Join thousands of growing cleaning companies who use Launch27’s appointment scheduling software. Get more cleaning jobs. Less scheduling. Convenient payment processing. Join thousands of clients freed to succeed and launch, grow, ...Read more about Launch27

Commusoft

Commusoft is a cloud-based workforce management solution for field service companies of all sizes including plumbers, gas and heating engineers, electricians and oil technicians. It helps users to manage customer databases, quotat...Read more about Commusoft

Aspire

Aspire is a cloud-based business management solution for service contractor businesses in the landscape, snow and ice removal, and janitorial industries with over $3 million in revenue. Key features include estimating, scheduling,...Read more about Aspire

LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the p...Read more about LawnPro

Buyers Guide

Last Updated: March 16, 2023

Although software is often marketed to us as something new and high-tech, very often it simply represents the application of new technology to very old processes, making them more efficient in our 21st century.

For instance, maids have graced the homes of those who can afford service staff for centuries. In our era, however, you no longer need to be a member of the wealthy middle classes to have a maid. Businesses exist that have teams of maids on call, who are dispatched to clients’ homes for a couple of hours each week or month to keep things ship-shape.

Of course, running a team of maids generates a host of administrative tasks. Maid service software streamlines the execution of those tasks.

Here’s what we’ll cover:

Why Maid Service Software?

Common Features of Maid Service Software

Benefits of Maid Service Software

How Is It Priced?

Why Maid Service Software?

The manager of a maid service company may spend most of his or her time in an office, but typically will have lots of staff on call. That staff, meanwhile, will be off-site much of the time, visiting the homes of clients.

As new staff join and old staff leave, tracking your employees and keeping all of their associated paperwork up-to-date presents a challenge. Cleaning service software is a one-stop platform on your computer that streamlines all of the processes involved in running a maid service business.

Common Features of Maid Service Software

The features of maid service software will vary across platforms, but these are some of the common functions you will find (as well as other field service management solutions):

Schedule & route optimization

Systems that use map-based employee scheduling streamline the business by enabling you to assign the right person in the right area to the right job—reducing employee travel time and transportation costs.

Time tracking

Keep track of time spent by employees on-site, as well as how you spend your own time, using these tools.

Invoicing

Enables you to send invoices on time and set up automatic monthly billing, and lets your clients settle their accounts online.

Client tracking

Not every client is the same, and many, if not all, will have custom requests. This feature enables you to keep track of all those individual requirements.

Feedback

Captures customer feedback and enables managers to view it immediately, thus addressing problems as they arise.

Attendance management

Allows staff in the field to record their attendance on mobile devices.

Payroll

Keep your employees happier using tools to streamline payday and keep their salaries up-to-date.

Benefits of Maid Service Software

Maid service software keeps all of the files related to running your business in one place, preventing the proliferation of documents, spreadsheets and files across different formats and folders. Other benefits include:

  • Mobile functionality, which means they can be accessed from any computing device, including smartphones and tablets—in other words, that “one place” can travel with you.

  • The ability to access client information, employee schedules and business data from wherever you are, keeping on top of your business and its demands.

  • Spending less time on mundane administrative tasks, and more time developing the quality of your business—enabling you to better serve your existing clients, and allowing you more time to find new ones.

How Is It Priced?

Cleaning service software is typically Web-based and priced on a month-to-month, subscription basis. Some firms provide free trials so you can test out the product’s suitability to your business before committing. However, there are a few other factors you may want to investigate before selecting a maid service software solution for your business, such as:

Number of users. Some maid service software charges a fixed fee per month or per user, while other packages charge in increments—starting at five users, then rising to 10, then 20 and so on. Others charge a flat fee per month, with no reference to the number of users.

Since every maid on your staff will need to be added as a user in order to access the system while out visiting clients, per-user versus flat-fee pricing is an especially important consideration in this market.

Degree of functionality. Price is not the only thing you should consider. Perhaps one software package costs more per user per month because it has a wider array of features. You should look at your business and ask yourself: Do I need those features? Will I use them? Cheapest is not always the best.

Web-based systems can be especially beneficial in this market; the nature of maid service is that employees are constantly in the field, and you will need to be able to stay in contact with them using a system you both can access from wherever you are.

The good news is that there is a wide variety of maid service software on the market. Take your time, shop around, do your due diligence—and you will find the best maid service software solution for your business.