# GorillaDesk Software Reviews, Demo & Pricing - 2026

> Review of GorillaDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/gorilladesk-profile

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GorillaDesk

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Overview

[Reviews](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/gorilladesk-profile/alternatives/)

# GorillaDesk 2026: Benefits, Features & Pricing

Wondering if GorillaDesk is right for your organization?

Our Pest Control Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

GorillaDesk

4.8

[(276)](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/)

Pricing

Starting at $49.00 per month

### About GorillaDesk

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies.

Here’s why over 3,100 companies love GorillaDesk:

• Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life.

• Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond).

• Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered.

Ready to transform your business?

Sign up for a 14-day FREE trial of GorillaDesk. No strings attached.

Wondering if GorillaDesk is right for your organization?

Our Pest Control Software selection experts can help you in 15 minutes or less.

## GorillaDesk User Interface

## Popular GorillaDesk Alternatives

Main Product

GorillaDesk

4.8

[(276)](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.81Value for money
-   4.83Customer support
-   4.62Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/)

4.3

[(401)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   4.14Value for money
-   4.19Customer support
-   4.13Functionality

Pricing

Starting at $350.00 per month

Get Price

Alternative Product

[Briostack](https://www.softwareadvice.com/field-service/briostack-profile/)

4.0

[(71)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/)

Ratings Breakdown

-   3.90Ease of use
-   3.94Value for money
-   4.04Customer support
-   3.93Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[PestPac](https://www.softwareadvice.com/field-service/pestpac-profile/)

3.9

[(255)](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/)

Ratings Breakdown

-   3.60Ease of use
-   3.74Value for money
-   3.88Customer support
-   3.94Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RealGreen](https://www.softwareadvice.com/field-service/service-assistant-profile/)

3.9

[(148)](https://www.softwareadvice.com/field-service/service-assistant-profile/reviews/)

Ratings Breakdown

-   3.86Ease of use
-   3.60Value for money
-   3.73Customer support
-   3.89Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[Mira](https://www.softwareadvice.com/scheduling/pestregister-profile/)

4.8

[(30)](https://www.softwareadvice.com/scheduling/pestregister-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.83Value for money
-   4.83Customer support
-   4.47Functionality

Pricing

Starting at A$45.00 per month

Get Price

## GorillaDesk Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per month

Plan includes:

-   Client Manager (CRM)
-   Credit Card Processing
-   Invoicing & Payments
-   Mobile App
-   Quotes & Estimates
-   Route Planning
-   Scheduling & Dispatching

Pro

$99.00

per month

Plan includes:

-   Custom Documents
-   Customer Portal
-   Device Tracking
-   Document Library
-   Esignatures
-   Quickbooks Sync
-   Review Generation
-   Route Optimization
-   Subscription Billing

Growth

$299.00

per month

Plan includes:

-   Smart Inbox Views
-   Sales Opportunities
-   Custom Sales Pipelines
-   Sales Pipeline Reporting
-   Multi-branch Management
-   Custom Fields

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## GorillaDesk Features

-   Popular features found in Pest Control
    
    Billing & Invoicing
    
    Calendar Management
    
    Customer Database
    
    Dispatch Management
    
    Electronic Signature
    
    Fleet Management
    
    Job Scheduling
    
    Pest Activity Tracking
    
    Pesticide Usage Tracking
    
    Quotes/Estimates
    
    Routing
    
-   More features of GorillaDesk
    
    Accounting Integration
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Barcode/Ticket Scanning
    
    Booking Management
    
    Chemical Usage Tracking
    
    Client Portal
    
    Communications Management
    
    Contact Database
    
    Contract/License Management
    
    Credit Card Processing
    
    CRM
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customizable Forms
    
    Customizable Templates
    
    Data Import/Export
    
    Debit/Credit Card Processing
    
    Drag & Drop
    
    Electronic Forms
    
    Electronic Payments
    
    Email Management
    
    Employee Management
    
    Estimating
    
    File Storage
    
    For Lawn Care
    
    For Pest Control Companies
    
    For Plumbing Industry
    
    Geographic Maps
    
    GPS
    
    Image Capture
    
    Inspection Checklists
    
    Inventory Tracking
    
    Invoice Management
    
    Job Management
    
    Job Tracking
    
    Location Tracking
    
    Maintenance Scheduling
    
    Mobile Access
    
    Mobile App
    
    Mobile Signature Capture
    
    Online Payments
    
    Payment Collection in the Field
    
    Payment Processing
    
    Property Layouts
    
    QuickBooks Integration
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Invoicing
    
    Recurring Orders
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Route Optimization
    
    Scheduling
    
    Service History
    
    SMS Messaging
    
    Task Scheduling
    
    Technician Management
    
    Third-Party Integrations
    
    Workflow Management
    
    Work Order Management
    

## GorillaDesk Integrations

Stripe

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

## GorillaDesk User Reviews

Overall Rating

4.8

Ratings Breakdown

5

87%

4

11%

3

1%

2

0%

1

1%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.6

Frank E.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2026

Great company

5

Previously 4

I’ve had a wonderful experience with GorillaDesk. If there’s ever a problem, they are very attentive and aggressive in handling any problems.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Previously 4

Pros:

GorillaDesk continues to be a leader in tech technological advancements. They have even been great at teaching me how to increase my business.

Cons:

I don’t have anything negative to say. There are seldom any problems with GorillaDesk and when there are, they’re very quick and hard-working to resolve them

Read More

KS

Kevin S.

Verified reviewer

Chemicals

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

GorillaDesk makes life easier !

5

My overall experience has been great ! I’m saving so much time on my end and it’s all because of GorillaDesk !

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love how simple it is to use. I feel you get a ton for the price. If you have multiple employees they will have no problem learning software. Customer service was awesome and they switched all my data so I didn’t have to do it. Love that !

Cons:

I would say making it easier to mark sent for multiple invoices at a time. Some clients like to receive 1 email for multiple properties so manually having to go back and mark as sent is a little time consuming.

Reasons for choosing GorillaDesk

Loved how it catered more to pest control. Also needed chemical tracking.

Reasons for switching to GorillaDesk

Needed more mobile features.

Read More

HW

Heather W.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2019

Easy to use computer program

5

Keeping trackof all ongoing work is a breeze with this program. Keeps record of past years.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

How easy it is to learn how to use. The billing will keep track of how many days a invoice has been billed I like the auto generated email for billing overdue invoices. Customer service is always willing and able to help.

Cons:

the only thing I have had trouble with is when a job is marked complete, you are unable to go back and add to the invoicing. We have accidently pushed the complete button and been unable to undo this.

Reasons for choosing GorillaDesk

easy to figure out and flexible to our job

Reasons for switching to GorillaDesk

The other program was not easy to use and the customer service was not very good.

Read More

MH

Marriannia H.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2026

User-Friendly Software That Delivers Results

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

We’ve had a great experience using this software. It is user-friendly, easy to learn, and has significantly improved our day-to-day efficiency. The features are well-designed and intuitive, making it a valuable tool for our operations.

Cons:

Our only suggestion would be to enhance the scheduling options by allowing for 2-hour service windows. This would give us more flexibility to group and stack jobs more effectively, improving route efficiency.

Read More

SM

Siamak M.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2024

Fantastic service industry product, specifically pest control

5

Best business decision thus far. It will allow expanding a company and organizing tech scheduling like butter. Even a great product for solo operators. Saved me at least 30 minutes a day chasing clients and confirming jobs

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It has made managing my business extremely easy, professional, time saving, clients love it.

Cons:

There’s nothing specifically to dislike, but if I had to choose I would add a few more ease of life features like hybrid colour coding instead of only being able to choose confirmed status or job type colour coding at a time.

Reasons for choosing GorillaDesk

Designed for our industry. Also has text to clients on top of email receipts, invoicing and scheduling.

Read More

DP

David P.

Verified reviewer

Chemicals

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed August 2021

Outstanding product

5

Outstanding. Even when my online help got sick and was unable to be available for the appointment, the lady that answered the phone was able to step right in on a moments notice. Great cross training.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Everything. So super user friendly. I am not that savvy with software and was able to not only implement it, but feel comfortable with it with only a few hours of online help. Everything is right there, not several clicks away. The mobile version has just about everything I need, especially as an owner operator.

Cons:

Not much really. If I was forced to put something, maybe make the tech signature needed to end an appointment. If that was an option, that would be great, as it is required on everything in the pest control industry. But that is really just a super minor issue that is really just more of something that would force someone forgetful like myself to check it off. But It has become habit to just do it.

Reasons for choosing GorillaDesk

After my poor experience at WorkWave, not being able to realize that work wave was simply not for me, then being forced to pay the balance, the free trial and no contract was pretty big. I do not see me using any other software.

Reasons for switching to GorillaDesk

Even though I had used pest pac at a previous employer, it was very “clicks” and overly complicated. Did not see the cost of it as an issue, until they said I was to pay the entire contract even though I was VERY UNSATISFIED with the product even after ALOT of effect went into trying to make it workout for me. The best offer presented to me was pay the entire balance in one sum and then not have access to the software. That is actually the 100% truth. Left an awesome review for GorillaDesk in the poor review I left for them.

Read More

TF

Tawndra F.

Verified reviewer

Chemicals

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Lifesaver

5

It has been a pleasure working with this company. There Tech Support is amazing and I have always has an answer within minutes of submitting a question or problem. After having a terrible experience with another software company, I was terrified to try anything else. Man am I so glad I went with GorillaDesk. Can't wait to see what this years holds for our company after seeing what the program did for us last year.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of operating the program is a plus, but the residual work and income that it has generated, by utilizing the program has made a huge difference in our numbers! Customer's love being able to pay online, receive reminders, and confirm appointments by text or email. The response has been great.

Cons:

The only thing that I would change is the ability to move time off without deleting it and starting over. That is being extremely petty though.

Reasons for choosing GorillaDesk

The simplicity of it. Didn't have as many bells and whistles, but was just what we needed.

Reasons for switching to GorillaDesk

Terrible - did not work like they promised, hard to use. Thought I was loosing my mind it was so complicated for me as well as the techs. Bad experience all the way around!!!

Read More

LT

Lyle T.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2024

Great product

5

Easy conversion, great customer service and follow-up.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

UI is great, training resources are fantastic. Customer service is tops.

Cons:

Cannot use for "Team/Crew Services" No payroll capabilities

Reasons for choosing GorillaDesk

Short timeline so required best and fastest support. They started setting me up SAME DAY with no scheduled ZOOM meeting.

Reasons for switching to GorillaDesk

Outdated and end of life. New product WORKWAVE is the ONLY vendor I could find that still requires a contract.

Read More

CC

Crystal C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Gorilla Desk is great!

5

Great! When we signed on, we knew that they were a new company and we would have the opportunity to help influence the development of the program features.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.

Cons:

As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.

Reasons for choosing GorillaDesk

The functionality for my techs. It is easy to use and has everything a route/sales tech would need in the field in one app! The price point also made it very desireable.

Read More

SN

Stephan N.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Great software and excellent support

5

Great

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Gorilla Desk is a great all round software package making scheduling techs, invoicing, receiving payment for services rendered and storing critical customer info easy to use. My techs can use their cell phones in the field to navigate to each location in need of service, make notes and complete reports for invoicing all at the touch of the cell app. And if we ever need customer support, Gorilla Desk is great to respond to our needs.

Cons:

Nothing...Love it all. Gorilla Desk has thought it all through and I can't think of any changes I would make.

Reasons for switching to GorillaDesk

I needed a product that offered more than invoicing. Invoicing, scheduling and access with cell apps was what I needed.

Read More

Showing 1 - 10 of 276 Reviews

[See All Reviews](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/)

## GorillaDesk Popular Comparisons

[FieldRoutes vs GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/pestroutes/)[PestPac vs GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/pestpac/)[RealGreen vs GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/service-assistant/)[Jobber vs GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/jobber/)[Housecall Pro vs GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/housecall/)

[Compare All Alternatives](https://www.softwareadvice.com/field-service/gorilladesk-profile/alternatives/)

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