# Service Autopilot Software Reviews, Demo & Pricing - 2026 > Review of Service Autopilot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/service-autopilot-profile --- [Home](https://www.softwareadvice.com/) / [Landscape Software](https://www.softwareadvice.com/landscaping/) / Service Autopilot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/service-autopilot-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/service-autopilot-profile/alternatives/) # Service Autopilot 2026: Benefits, Features & Pricing Wondering if Service Autopilot is right for your organization? Our Landscape Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Service Autopilot 4.1 [(139)](https://www.softwareadvice.com/field-service/service-autopilot-profile/reviews/) Pricing Starting at $49.00 per month ### About Service Autopilot Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, scheduling and dispatching, routing and mapping, mobile field access and more. Organizations can schedule and dispatch teams with a single technician or the entire crew. They can create services, assign them to teams and build service routes. The automatic invoicing feature can send invoices to multiple recipients. The solution also provides cloud storage for remote access of the data. Additionally, Service Autopilot offers features like custom training sessions, time tracking and time cards, dashboards, asset tracking and more. Service Autopilot includes support via email, phone and through an online knowledge base. Wondering if Service Autopilot is right for your organization? Our Landscape Software selection experts can help you in 15 minutes or less. ## Service Autopilot User Interface ## Popular Service Autopilot Alternatives Main Product Service Autopilot 4.1 [(139)](https://www.softwareadvice.com/field-service/service-autopilot-profile/reviews/) Ratings Breakdown - 3.81Ease of use - 3.82Value for money - 4.07Customer support - 3.95Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [RealGreen](https://www.softwareadvice.com/field-service/service-assistant-profile/) 3.9 [(148)](https://www.softwareadvice.com/field-service/service-assistant-profile/reviews/) Ratings Breakdown - 3.86Ease of use - 3.60Value for money - 3.73Customer support - 3.89Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [SortScape](https://www.softwareadvice.com/landscaping/sortscape-profile/) 4.9 [(108)](https://www.softwareadvice.com/landscaping/sortscape-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.84Value for money - 4.96Customer support - 4.67Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## Service Autopilot Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Pro Plus $499.00 per feature, per month Plan includes: - Automatic Send and Receive Reports - Automations for Growth - Interactive Learning Content - Pre-Built Forms and Tools - Schedule and Route Faster - Multi-Day Jobs - Route Optimization - Job Costing & Analysis - Customer & Lead Management - Chemical Tracking Read More Pro $199.00 per feature, per month Plan includes: - Asset Tracking - Employee Tracking - Estimating and Proposals - Job Costing and Analysis - Route Optimization - Track Chemicals - Customized Reporting - Onboarding Specialist - Snow Dispatch - Schedule and Route Faster Read More Startup $49.00 per month Plan includes: - Credit Card Processing - CRM. Track of Reports and Expenses - Email - Free Chat - Instant Invoicing - Phone Support - Schedule and Route Faster - User Roles and Rights Elite Pricing available upon request Plan includes: - Schedule and Route Faster - Multi-Day Jobs - Route Optimization - Job Costing and Analysis - Estimating and Proposals - Asset Tracking - Expense Management - Instant Invoicing - Integrated Payments - Customer & Lead Management Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Service Autopilot Features - Popular features found in Landscape Appointment Scheduling Contract/License Management Data Import/Export Dispatch Management Groundskeeping Management Landscape Design Maintenance Scheduling Mobile Access Payroll Management Routing Time Tracking Work Order Management - More features of Service Autopilot Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Automated Scheduling Billing & Invoicing Booking Management Calendar Management Chat/Messaging Checklists Chemical Usage Tracking Client Management Client Portal Collaboration Tools Commenting/Notes Communication Management Communications Management Confirmations/Reminders Contact Database Cost Tracking Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Capture and Transfer Data Synchronization Debit/Credit Card Processing Drag & Drop Electronic Forms Electronic Payments Electronic Signature Email Management Email Marketing Employee Management Employee Scheduling Equipment Management Equipment Tracking Estimating File Storage Fleet Management For Arborists For Janitorial Services For Lawn Care For Pest Control Companies GPS Historical Reporting Image Capture Inspection Checklists Interaction Tracking Inventory Control Inventory Management Invoice Management Irrigation Tracking Job Costing Job Management Job Scheduling Job Tracking Knowledge Management Lead Management Location Tracking Messaging Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Location Online Booking Online Payments Online Time Clock Payment Collection in the Field Performance Management Performance Metrics Pesticide Usage Tracking Photos/Images Price and Cost Calculations Prioritization Productivity Analysis Project Management Property Layouts QuickBooks Integration Quotes/Estimates Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Appointments Recurring Invoicing Recurring Orders Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Route Optimization Sales Reports Scheduling Search/Filter Secure Data Storage Self Service Portal Service History SMS Messaging Status Tracking Surveys & Feedback Task Scheduling Technician Management Third-Party Integration Third-Party Integrations Time & Expense Tracking Timesheet Management Workflow Management ## Service Autopilot Integrations authorize.net Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review ## Service Autopilot User Reviews Overall Rating 4.1 Ratings Breakdown 5 58% 4 18% 3 8% 2 8% 1 9% Secondary Ratings Ease of Use 3.8 Value for money 3.8 Customer support 4.1 Functionality 4.0 Lindsey A. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed October 2019 Exceptional Software for any Business 5 It's saved us time in setting up our routes, estimates, jobs, remembering recurring jobs, basically any issues you are having with your business you will likely find a remedy with Service Autopilot. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software has an entire arsenal of capabilities of the software compared to the cost. Its a small investment for a product that saves time and money in a ton of ways. We started with a program exclusively for lawncare which we were using to do all kinds of service work and it wasn't cutting it for us. Cons: it takes an investment of your time in the beginning to figure out exactly what is going to work for you in terms of the features. If you don't use the support that SA offers it can be overwhelming. But take the time to invest in learning the software and it will work out in the end. Reasons for switching to Service Autopilot We needed a more comprehensive program that focused on more than just lawn care and we needed the ability to tailor the software to fit our exact needs. Read More KG Kim G. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed December 2020 SA Autopilot client for years 4 It was great the first 1 1/2 years, then the customer service issues hit and made us less excited about the software. The pricing change was the last straw for me. We still use the software for a small portion of our business but honestly just waiting for a better option to come our way. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: The features of the system and integration with other software Cons: The customer service made me feel like our account wasn't a priority. They also removed with tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change. Reasons for switching to Service Autopilot The ability to handle multiple accounts at one time and their app for the field force Read More IC Ines C. Verified reviewer Facilities Services 11-50 employees Used daily for less than 12 months Review source Reviewed September 2019 Great Software Some Caveats 4 Previously 3 Overall a good software with some excellent people in the company. They just need to slow down enough to ensure transitions from other software is done accurately, focus on service and resolving known issues before adding more features. I would choose this software again. Ratings Breakdown 4 Ease of use Previously 3 4 Value for money Previously 5 4 Customer support 5 Functionality Pros: \- Automations (sending automated messages for marketing/collection etc.) - Automated arrival preferences (again, part of what they call Automations -Able to text clients from software - Setting up To Do's for employees - One report - Job Costing - has potential to make price increase easier to evaluate for under-performing accounts - Time saved entering leads Cons: \- Closed API - so make sure you want to own and be owned by this one software - Not able to get support on your schedule (wait for a call back which may happen when you can't take the call) - Fast growth and race to add features seems to have created a back log on issues - Can't open a client account right from the calendar - Issues with the Quickbooks Online synch - Scrolling through a client's receivables is wonky (you have to click to load more transactions) Read More RD Robert D. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed March 2025 Not worth what you pay for. 4 Good in the beginning but was not scalable and the prices went up over 25% in one year. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: General day to day production management and sales. Cons: Pricing just keeps going up but the level of service does not. Read More CP Christina P. Verified reviewer Environmental Services 11-50 employees Used daily for less than 2 years Review source Reviewed December 2024 Service AutoPilot -Invoice in bulk feature works great. 3 Service AutoPilot was beneficial for automation of invoicing however it was not specifically tied to our industry and there were several glitches that occurred after being set up. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: The automated invoicing-able to invoice everything with one click. Cons: Syncing difficulties, having to duplicate invoice to reconcile on accounting software Reasons for switching to Service Autopilot Needed more invoicing features and looked for scheduling options Vendor Response Hi Christina, Thank you kindly for taking the time to share your experience using Service Autopilot. Please feel free to reach out to our Support team should you need assistance with anything at all. For better quality, we will be sharing your feedback with the proper departments to ensure we are delivering the best product possible. Have a happy New Year! Replied December 2024 Read More MF Megan F. Verified reviewer Consumer Services 2-10 employees Used daily for free trial Review source Reviewed January 2025 Very Disappointing 2 Awful experience with them not realizing time zones, continued sales calls when I couldn't even use their software if I wanted to and just completely uneducated and unorganized staff that would call (even for my demo) Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: It was recommended by friends in the industry Cons: That they are not available for Canadian users with QBO Reasons for switching to Service Autopilot We were unhappy with Jobbers lack of reporting Vendor Response Hi Megan, We are sorry for any inconvenience you have experienced with our team and product. Thanks for taking the time to share your feedback with us. We will share your review with the proper departments to ensure we are always providing the best assistance and quality. Replied January 2025 Read More MP Michael P. Verified reviewer Construction 11-50 employees Used daily for less than 2 years Review source Reviewed April 2021 If you want to be aggravated buy this program 1 I plan on changing after this landscaping season Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: The map measure feature works well. Everything in one place Cons: The integration to Quickbooks on line always has issues balance between programs are always wrong. There is no consistentce between functions. Instead of helping manage my business I spend my day managing the software. The issues with this program would take me all day to list. Then they try and sell you additional stuff when the current stuff does not work right. Here is one example if you pause a customers service from the Master job but the job was already dispatched it would still go out to the field even though the Master job was on pause. Reasons for choosing Service Autopilot Salesman sold me a bill of goods but most was untrue Reasons for switching to Service Autopilot I was looking for everything in one place Read More KB Kathleen B. Verified reviewer Consumer Goods 11-50 employees Used daily for less than 12 months Review source Reviewed October 2019 Stop and smell the roses 2 It's been a headache but because we spent so much time and money implementing this program we are stuck with it for a long time. Ratings Breakdown 2 Ease of use 2 Value for money 3 Customer support 2 Functionality Pros: It's easy to accept payments and bill out of the program Cons: Not that easy to schedule client appointments. Lots of steps and multiple windows to do one task. If you want continuity in your accounting think twice about this program. The accounting aspect is terrible and when you call for support you always get "well this is why we are not an accounting software." There are some really easy fixes that could be done to help get this program to be more accounting friendly like communicating with Quickbooks to show credits, refunds, etc. You end up with two programs that don't "talk" well with each other. If you want to see detailed customer history for service calls then forget about it. Reasons for switching to Service Autopilot Wanted better scheduling for clients. Portal for payments. Read More IC Ines C. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed May 2025 Poor support and value 1 It was good initially but it is holding us back on growth. You no longer have a choice in cc processor. The service has gone from bad to WORSE. It takes weeks to get an issue resolved. They want to answer questions only by email and the answers are incomplete. A report that we used for years "broke" 6 months ago and they still have not addressed it. The price is steep and increases every year. This is a cash cow for the credit card processing company. The software was code on the original product was bad and as a result there have been so many bandaids that there own people have trouble resolving issues. DO NOT do a Quickbooks integration. That was a major headache and they eventually said their were issues on their end and it was best for us not to do the integration. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Offers automations and all the basic features you need. Cons: The company was sold about two years ago to a credit card company. Read More IC Ines C. Verified reviewer Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed October 2024 Poor service, bug issues not resolved 2 Decline in service. Increases in pricing. Issues with software long, long hold times. Stuck with one credit card processor who increases prices. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: Automations and forms are integrated so you would save some money there. Cons: Quickbooks online integration did not work correctly and we had billing issues. The company was bought by a credit card processor so you no longer have a choice of processor - which means rate increases sneak in. The credit card company that bought SAP is not in the software business. This is a cash cow for them. The customer service gets worse by the year. I've been on hold for 40 minutes. This is not unusual. Be prepared to tie up your office. When they respond by email to a problem the issues is not always addressed and answers are not usually clear. I have been waiting for resolution on an issue for months. The testing is not good which is why the releases are buggy. They have a limited number of good reps who understand the business impact of the questions. This has always been the case which leads to delays in resolving problems. Due to poor management they had spam problems with Twillio this generated issues for the companies they have that were following the rules. I can no longer recommend this software. All this and they have increased prices. Reasons for choosing Service Autopilot I can't remember details................ Vendor Response Hi there, Thanks for taking the time to share your experience with us. We will share your feedback with the proper departments so that we can improve our product. Please let us know if we can assist with anything in the meantime. Replied October 2024 Read More Showing 1 - 10 of 139 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/service-autopilot-profile/reviews/) ## Service Autopilot Popular Comparisons [Jobber vs Service Autopilot](https://www.softwareadvice.com/field-service/jobber-profile/vs/service-autopilot/)[RealGreen vs Service Autopilot](https://www.softwareadvice.com/field-service/service-assistant-profile/vs/service-autopilot/)[Housecall Pro vs Service Autopilot](https://www.softwareadvice.com/construction/housecall-profile/vs/service-autopilot/)[SortScape vs Service Autopilot](https://www.softwareadvice.com/field-service/service-autopilot-profile/vs/sortscape/)[Salesforce Service Cloud vs Service Autopilot](https://www.softwareadvice.com/field-service/service-autopilot-profile/vs/service-cloud/)[LMN vs Service Autopilot](https://www.softwareadvice.com/field-service/lmn-profile/vs/service-autopilot/)[LawnPro vs Service Autopilot](https://www.softwareadvice.com/fleet-management/lawnpro-profile/vs/service-autopilot/)[ServiceTitan vs Service Autopilot](https://www.softwareadvice.com/field-service/service-autopilot-profile/vs/servicetitan/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/service-autopilot-profile/alternatives/) ## Other Top Recommended Landscape Software [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **184** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **123** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.4** (333) Recently recommended **109** times [ArborNote](https://www.softwareadvice.com/forestry/arbornote-profile/) **4.8** (10) Recently recommended **89** times Stuck Between Options? 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