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> Reviews of Service Autopilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Service Autopilot is a good fit for you!

Source: https://www.softwareadvice.com/field-service/service-autopilot-profile/reviews

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Service Autopilot Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/field-service/service-autopilot-profile/)

Reviews

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# Service Autopilot Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(80)

4

(25)

3

(11)

2

(11)

1

(12)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

4.1

Value for money

3.8

Functionality

4

* * *

### Pros

"This flexibility allows us to complete our work in the field and in the office with no interruptions or loss of information."

"The software was easy to set up, easy to train new staff on use of the software and Service Autopilot makes my business run more smooth so that I can take care of more customers."

"It also makes routing and scheduling so much easier and more efficient than software's I have used in the past."

### Cons

"Awful experience with them not realizing time zones, continued sales calls when I couldn't even use their software if I wanted to and just completely uneducated and unorganized staff that would call (even for my demo)"

"The software was code on the original product was bad and as a result there have been so many bandaids that there own people have trouble resolving issues. "

"Be prepared to tie up your office. When they respond by email to a problem the issues is not always addressed and answers are not usually clear."

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Service Autopilot Reviews, Pros and Cons - 2026 Software Advice