# 25 Best Work Order Software - 2026 Reviews & Pricing > Find the best Work Order Software for your organization. Compare top Work Order Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/field-service/work-order-comparison --- [Home](https://www.softwareadvice.com/) / Work Order Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Work Order Software of 2026 Updated June 9, 2026 Written by [Laura Burgess](https://www.softwareadvice.com/resources/author/laura-burgess/) Content Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Reviewed by [Cameron Pugh](https://www.softwareadvice.com/resources/author/cameron-pugh/) Senior Advisor Talk with us for a free 15-min consultation Expert advisors like Jacqueline, who have helped 1,000+ companies, can find the right software for your needs. On this page - All Software - Software Advice FrontRunners - Buyer's Guide - Frequently Asked Questions - Popular Comparisons Work order software simplifies the creation, assignment, tracking, and management of maintenance and service tasks. With over 530 products available on Software Advice, it’s easy to feel overwhelmed by the sheer number of options. To help you narrow it down, I worked with our work order software advisors to curate **a list of recommended productsi and a list of the work order software Frontrunners based on user reviews. For further information,** [read my work order software buyer's guide.](https://www.softwareadvice.com/category/500-work-order/#buyers-guide) ## Work Order Software (392 products) Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) FrontRunner 2026 MaintainX is a maintenance and asset management platform built for industrial and frontline teams. It helps organizations stream...[Read more about MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** ([1038 reviews](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)) **229** recommendations Free trial Free version Integrations Integrations Slack Jira +17 more +16 more +15 more MaintainX's Best Rated Features 5.0Image Capture See All MaintainX's Worst Rated Features 3.63Calibration Management See All [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) FrontRunner 2026 Click Maint is a maintenance management solution designed for businesses across a wide range of industries such as manufacturing...[Read more about Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** ([121 reviews](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/)) **140** recommendations Free trial Free version Integrations Integrations Slack +0 more +0 more +0 more Click Maint CMMS's Best Rated Features 5.0Work Order Creation See All Click Maint CMMS's Worst Rated Features 4.16Customizable Fields See All [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departm...[Read more about Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) **4.5** ([628 reviews](https://www.softwareadvice.com/cmms/fiix-profile/reviews/)) **135** recommendations Free trial Free version Integrations Integrations Dynamics 365 Tableau +15 more +14 more +13 more Fiix's Best Rated Features 4.83Technician Management See All Fiix's Worst Rated Features 4.0Customizable Forms See All [Coast](https://www.softwareadvice.com/product/246342-Coast/) FrontRunner 2026 Coast is a leading maintenance management software, designed to help the deskless workforce succeed. Our all-in-one, adaptable s...[Read more about Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** ([101 reviews](https://www.softwareadvice.com/product/246342-Coast/reviews/)) **131** recommendations Free trial Free version Coast's Best Rated Features 5.0Historical Reporting See All Coast's Worst Rated Features 4.0File Sharing See All [eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/) Maint CMMS is a cloud-based solution that enables maintenance professionals to monitor, capture, store and share historical asse...[Read more about eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/) **4.5** ([409 reviews](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/)) **97** recommendations Free trial Free version Integrations Integrations Slack Jira +53 more +52 more +51 more eMaint CMMS's Best Rated Features 4.88Access Controls/Permissions See All eMaint CMMS's Worst Rated Features 3.43Barcoding/RFID See All 1 [2](https://www.softwareadvice.com/category/500-work-order/?page=2)[3](https://www.softwareadvice.com/category/500-work-order/?page=3)[4](https://www.softwareadvice.com/category/500-work-order/?page=4)[5](https://www.softwareadvice.com/category/500-work-order/?page=5) ... [17](https://www.softwareadvice.com/category/500-work-order/?page=17) ### Software Advice FrontRunners 2026 Software Average Score Pricing Info Jobber 4.58 ([1457](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)) 93/100 Best for Automation MaintainX 4.77 ([1038](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)) 91/100 Best for Mobile App Limble 4.80 ([754](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)) 90/100 Best for Usability FieldPulse 4.58 ([452](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)) 87/100 Highly Rated for Quick Implementation Odoo 4.20 ([1309](https://www.softwareadvice.com/crm/odoo-profile/reviews/)) 86/100 Best for Customization ServiceTrade 4.61 ([342](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)) 84/100 Most Used by Construction FMX 4.72 ([420](https://www.softwareadvice.com/cmms/fmx-profile/reviews/)) 84/100 Most Used by Education Management Contractor+ 4.73 ([223](https://www.softwareadvice.com/field-service/contractor-profile/reviews/)) 83/100 Highly Rated for User Interface Fracttal One 4.64 ([1774](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/)) 82/100 Highly Rated for Integrations ServiceTitan 4.35 ([333](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)) 82/100 Most Rated for SMBs Jobber 4.58 ([1457](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)) Average Score: 93/100 MaintainX 4.77 ([1038](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)) Average Score: 91/100 Limble 4.80 ([754](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)) Average Score: 90/100 FieldPulse 4.58 ([452](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)) Average Score: 87/100 Odoo 4.20 ([1309](https://www.softwareadvice.com/crm/odoo-profile/reviews/)) Average Score: 86/100 ServiceTrade 4.61 ([342](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)) Average Score: 84/100 FMX 4.72 ([420](https://www.softwareadvice.com/cmms/fmx-profile/reviews/)) Average Score: 84/100 Contractor+ 4.73 ([223](https://www.softwareadvice.com/field-service/contractor-profile/reviews/)) Average Score: 83/100 Fracttal One 4.64 ([1774](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/)) Average Score: 82/100 ServiceTitan 4.35 ([333](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)) Average Score: 82/100 How We Selected This Software List 4,029verified reviews 55+Software Advisors on staff 3,054conversations with active software buyers Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. Get a software list tailored to your industry and business needs in 15 minutes * * * ## Best for Automation ### [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** ([1457 reviews](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)) Average score: 93/100 Average Score: 93/100 Pros: invoicing and payment processing workflow and process automation Cons: frequent bugs, glitches, and downtime high monthly subscription cost Pricing: Starting at $39.00 per month Why we chose this: Of the products listed on our FrontRunners report, Jobber is the most requested by users for automation out of the most popular tools. Who should use this: Jobber is best for SMBs seeking to automate routine tasks and streamline operations. Our reviewers say the platform’s automation features save significant time on invoicing, scheduling, and follow-ups, making day-to-day management more efficient and reducing manual effort. - Reviewers Perspective "It effectively captures client information and provides a clear paper trail, from initial requests through to invoicing, ensuring seamless communication and documentation." MF Mark Freeman Director Used for 1-2 years We analyzed 665 verified user reviews for Jobber to find out what actual users really think. **Ease of Use** Jobber’s intuitive interface and clear layout help teams learn and navigate the platform with minimal training. This streamlines daily operations for both office and field staff. **Invoice Management** Businesses use Jobber to generate invoices, send reminders, and process payments. The client hub and automation features reduce billing errors and support efficient cash flow management. **Scheduling** Jobber’s scheduling tools enable SMBs to assign jobs, coordinate teams, and automate reminders. Map-based scheduling and real-time updates reduce errors and support recurring and one-off jobs. - Key Features Jobber's score Category average Customizable Fields 4.24 4.51 category average Customizable Reports 4.42 4.16 category average Work Order Creation 4.73 4.66 category average - Screenshots ## Best for Mobile App ### [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** ([1038 reviews](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)) Average score: 91/100 Average Score: 91/100 Pros: work order management and tracking customer support and responsiveness Cons: reporting and analytics limitations limited customization of work orders Pricing: Starting at $25.00 per month Why we chose this: Of the products listed on our FrontRunners report, MaintainX is the most requested by users for mobile app out of the most popular tools. Who should use this: MaintainX is best for teams prioritizing mobile-first maintenance management. Our reviewers point out that the mobile app makes it easy for technicians to update work orders in real time, improving communication and accountability across distributed teams. - Reviewers Perspective "MaintainX offers an impressive level of flexibility, allowing teams across various industries to tailor the platform to meet their specific operational requirements, workflows, and maintenance protocols—regardless of size, complexity, or sector." MP Mike Pugsley Engineering Supervisor Used for 6-12 months We analyzed 556 verified user reviews for MaintainX to find out what actual users really think. **Maintenance Management** MaintainX centralizes maintenance operations, allowing SMBs to track work orders, preventive maintenance, and asset history in one platform. Mobile updates and customizable checklists support efficient maintenance across locations. **Work Orders** Teams create, assign, and track work orders from any device. Features like real-time updates and photo attachments help reduce errors and improve communication in maintenance-heavy industries. **Customer Support** MaintainX provides responsive support via multiple channels. Dedicated account managers and technical staff assist with setup, troubleshooting, and ongoing use, supporting successful platform adoption. - Key Features MaintainX's score Category average Customizable Fields 4.56 4.51 category average Customizable Reports 4.25 4.16 category average Work Order Creation 4.84 4.66 category average - Screenshots ## Best for Usability ### [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) **4.8** ([754 reviews](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)) Average score: 90/100 Average Score: 90/100 Pros: responsive and knowledgeable customer support user-friendly and intuitive interface Cons: mobile app reliability issues system glitches and bugs Pricing: Pricing available upon request Why we chose this: Of the products listed on our FrontRunners report, Limble is the highest rated for its usability out of the most popular tools. Who should use this: Limble is best for organizations focused on usability and intuitive workflows. Our reviewers say its user-friendly interface and customizable dashboards make onboarding simple and help teams quickly adapt, resulting in improved efficiency and maintenance tracking. - Reviewers Perspective "I gave us the capacity to go from reactive maintenance to more preventative maintenance, and building our ability to go further with the invaluable data it is providing my team and take steps to be proactive in our maintenance approach." EC Eric Capone Delivery Manager Used for 1-2 years We analyzed 495 verified user reviews for Limble to find out what actual users really think. **Ease of Use** Limble’s intuitive interface allows teams to quickly implement the software and transition from paper-based systems. Clear layouts and resources minimize training time and support various workflows. **Maintenance Management** Organizations use Limble to manage work orders, preventive schedules, and asset histories in one platform. Real-time reporting and automation support proactive maintenance and collaboration. **Asset Management** Limble enables users to organize asset histories, schedule maintenance, and upload documentation. Customizable fields and QR codes streamline asset management across multiple locations. - Key Features Limble's score Category average Customizable Fields 4.54 4.51 category average Customizable Reports 4.50 4.16 category average Work Order Creation 4.68 4.66 category average - Screenshots ## Highly Rated for Quick Implementation ### [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** ([452 reviews](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)) Average score: 87/100 Average Score: 87/100 Pros: all-in-one field service management easy-to-use and intuitive interface Cons: frequent bugs and glitches expensive pricing and add-ons Pricing: Pricing available upon request Why we chose this: FieldPulse is the highest rated for quick implementation out of the most popular tools, based on our analysis of Work Order products with the most market demand. Who should use this: FieldPulse is highly rated for SMBs needing quick implementation of field service management. Our reviewers say setup is straightforward, allowing teams to get up and running rapidly and benefit from seamless scheduling, invoicing, and customer management. - Reviewers Perspective "QuickBooks integration helps businesses simplify their financial tasks, making it easier to handle invoices, monitor expenses, and create financial reports." EH Eli Henselyn ceo Used for 6-12 months We analyzed 300 verified user reviews for FieldPulse to find out what actual users really think. **Invoice and Estimate Management** FieldPulse centralizes invoice and estimate creation, tracking, and delivery. Integration with accounting tools and templates supports organized, professional billing for service-based SMBs. **Ease of Use** FieldPulse’s intuitive interface and tutorials reduce the learning curve. Teams manage jobs, collaborate, and adapt the software to business needs with minimal hassle. **Scheduling and Dispatch** Teams use FieldPulse to schedule, dispatch, and assign jobs with drag-and-drop tools and real-time updates. Visual calendars and conflict alerts help avoid missed appointments and improve communication. - Key Features FieldPulse's score Category average Customizable Fields 4.20 4.51 category average Customizable Reports 4.0 4.16 category average Work Order Creation 4.82 4.66 category average - Screenshots ## Best for Customization ### [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) **4.2** ([1309 reviews](https://www.softwareadvice.com/crm/odoo-profile/reviews/)) Average score: 86/100 Average Score: 86/100 Pros: customization and flexibility integration of business functions Cons: extremely poor customer support limited functionality in some modules Pricing: Starting at $31.10 per month Why we chose this: Of the products listed on our FrontRunners report, Odoo is the most requested by users for customization out of the most popular tools. Who should use this: Odoo is best for businesses needing extensive customization across operations. Our reviewers say its modular design and flexible customization options enable organizations to tailor workflows and integrate multiple business functions in one platform. - Reviewers Perspective "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into operations." GM Gustavo Medina Manager Used for 1-2 years We analyzed 574 verified user reviews for Odoo to find out what actual users really think. **Customization** Odoo enables businesses to customize workflows, modules, and reports to their unique requirements. Open-source tools and Odoo Studio allow both simple and advanced changes, supporting diverse SMB needs. **Modules** Organizations add or remove modules as needed, covering CRM, accounting, HR, and more. This modularity supports scaling and adapting as business requirements evolve. **Inventory Management** Odoo’s inventory features streamline warehouse operations and synchronize stock across sales channels. Integration with other business functions enhances visibility and operational efficiency. - Key Features Odoo 's score Category average Customizable Fields 4.11 4.51 category average Work Order Creation 5.0 4.66 category average - Screenshots ## Most Used by Construction ### [ServiceTrade](https://www.softwareadvice.com/construction/servicetrade-profile/) **4.6** ([342 reviews](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)) Average score: 84/100 Average Score: 84/100 Pros: productivity and efficiency gains customer communication and transparency Cons: slow system performance and loading times problems with uploading and managing photos Pricing: Pricing available upon request Why we chose this: Of the products listed on our FrontRunners report, ServiceTrade is the most requested by users in construction out of the most popular tools. Who should use this: ServiceTrade is most used by construction and service contractors managing complex workflows. Our reviewers highlight its ability to streamline scheduling, quoting, and customer communications, resulting in faster turnaround and improved operational efficiency. - Reviewers Perspective "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and makes it easy to communicate deficiencies with our clients." HM hope mullins Operations Manager Used for 1-2 years We analyzed 258 verified user reviews for ServiceTrade to find out what actual users really think. **Customer Support** Users access ServiceTrade’s support staff for knowledgeable, timely help. This enables SMBs in service industries to resolve issues quickly and keep customer operations running smoothly. **Ease of Use** Teams onboard new and experienced staff with minimal training. The platform’s clear layout and navigation help SMBs reduce the learning curve and manage daily tasks efficiently. **Scheduling and Payroll** Organizations rely on ServiceTrade to assign technicians, track job completion, and manage recurring services. Real-time visibility into schedules and locations supports better planning and reduces administrative overhead. - Screenshots ## Most Used by Education Management ### [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) **4.7** ([420 reviews](https://www.softwareadvice.com/cmms/fmx-profile/reviews/)) Average score: 84/100 Average Score: 84/100 Pros: customization and flexibility of modules ease of use and user friendliness Cons: difficulty generating and formatting reports challenging training and onboarding Pricing: Pricing available upon request Why we chose this: According to our user reviews, FMX is the most requested by users in education management out of the most popular tools. Who should use this: FMX is most used by education management organizations needing centralized maintenance and facility operations. Our reviewers say its intuitive interface and ease of onboarding help staff quickly enter requests and improve communication across departments. - Reviewers Perspective "Helps me have my work organized on all maintenance schedules up to date and the office teem all on the same page with schedules and reservations on all of the areas." JM Jesus Maldonado Facilities Manager Used for 1-2 years We analyzed 309 verified user reviews for FMX to find out what actual users really think. **Ease of Use** FMX’s user-friendly design allows staff with varying technical skills to learn and operate the system easily. This reduces training time and encourages adoption across departments. **Maintenance Requests** Organizations use FMX to submit, monitor, and resolve maintenance requests. Customizable modules support preventive maintenance and asset management, improving communication and accountability. **Staff Communication** FMX streamlines communication by centralizing information and enabling easy work order submission. Teams stay informed and accountable, supporting collaboration across locations and departments. - Key Features FMX's score Category average Customizable Fields 5.0 4.51 category average Work Order Creation 4.92 4.66 category average - Screenshots ## Highly Rated for User Interface ### [Contractor+](https://www.softwareadvice.com/field-service/contractor-profile/) **4.7** ([223 reviews](https://www.softwareadvice.com/field-service/contractor-profile/reviews/)) Average score: 83/100 Average Score: 83/100 Pros: all-in-one business management easy setup and onboarding Cons: bugs and glitches in app difficult payment setup and restrictions Pricing: Starting at $29.00 per month Why we chose this: Of the products listed on our FrontRunners report, Contractor+ is the highest rated for user interface out of the most popular tools. Who should use this: Contractor+ is highly rated for its user interface, making it ideal for contractors and small business owners seeking an easy-to-navigate platform. Our reviewers say the interface simplifies job management, invoicing, and client communication, reducing administrative workload. - Reviewers Perspective "Great app and program for estimating jobs using your company pricing love the interface and integration with other apps." KO Kevin Owens President Used for 1-2 years We analyzed 140 verified user reviews for Contractor+ to find out what actual users really think. **Invoice and Estimate Management** Contractor+ lets businesses create, customize, and manage invoices and estimates in one place. This supports client tracking, real-time pricing, and professional document delivery for construction and service SMBs. **Ease of Use** Contractor+ enables staff to get up to speed fast. The intuitive interface and straightforward navigation help both new and experienced users manage daily operations with less training. **Customer Support** Users reach Contractor+ support through various channels for setup and ongoing questions. Clear guidance and personalized assistance help SMBs fully utilize the platform for business operations. - Key Features Contractor+'s score Category average Customizable Fields 4.57 4.51 category average Customizable Reports 5.0 4.16 category average - Screenshots ## Highly Rated for Integrations ### [Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/) **4.6** ([1774 reviews](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/)) Average score: 82/100 Average Score: 82/100 Pros: intuitive and user-friendly interface centralized asset and maintenance management Cons: lack of customization options system slowness and frequent crashes Pricing: Pricing available upon request Why we chose this: Of the products listed on our FrontRunners report, Fracttal One is the highest rated for integrations out of the most popular tools. Who should use this: Fracttal One is highly rated for organizations needing robust integrations in asset and maintenance management. Our reviewers point out that its integration capabilities and centralized data improve workflow efficiency and enable real-time tracking across systems. - Reviewers Perspective "It facilitates process automation and asset status monitoring. Although it has areas for improvement, such as report customization and integration with other systems, overall it has contributed to optimizing maintenance management and improving data-driven decision-making." HT Harold Teixeira Leopold planificador Used for 1-2 years We analyzed 699 verified user reviews for Fracttal One to find out what actual users really think. **Maintenance Management** Fracttal One centralizes maintenance information, offering real-time indicators and planning tools for preventive, predictive, and corrective tasks. This helps SMBs optimize resources and reduce downtime. **Asset Management** Teams document and monitor assets, maintenance history, and costs in one system. Real-time monitoring and traceability support efficient planning and improve operational reliability. **Ease of Use** Users navigate Fracttal One’s interface with ease. The logical structure and visual appeal simplify onboarding and daily use, reducing the need for extensive training. - Key Features Fracttal One's score Category average Customizable Fields 4.28 4.51 category average Customizable Reports 4.14 4.16 category average Work Order Creation 4.71 4.66 category average - Screenshots ## Most Rated for SMBs ### [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.4** ([333 reviews](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)) Average score: 82/100 Average Score: 82/100 Pros: all-in-one platform for trades workflow automation and customization Cons: onboarding and implementation process overall software cost and pricing Pricing: Pricing available upon request Why we chose this: In our analysis of Work Order products with the most market demand, ServiceTitan is the most requested by small businesses out of the most popular tools. Who should use this: ServiceTitan is most rated for SMBs in the trades looking for scalable business management. Our reviewers say it supports growth by offering comprehensive tracking, dispatch, and reporting tools that streamline operations and support business expansion. - Reviewers Perspective "This software has features to help every employee across the company - Customer Service Representatives, dispatchers, sales people, technicians, warehouse clerks, etc." KK Khiana Klatt Customer Service Representative Used for 2+ years We analyzed 189 verified user reviews for ServiceTitan to find out what actual users really think. **Business Growth** ServiceTitan helps SMBs streamline operations and automate tasks, supporting business growth and expansion. Ongoing training and evolving features enable organizations to scale efficiently. **Dispatch** Dispatchers use ServiceTitan to schedule and assign technicians, manage job details, and track service calls. Dynamic scheduling and job tracking increase daily job capacity and team accountability. **Service Titan** ServiceTitan consolidates multiple business functions, providing a strong operational backbone for service companies. Teams manage communication, accountability, and daily workload in one platform. - Screenshots ### [Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** ([101 reviews](https://www.softwareadvice.com/product/246342-Coast/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: customer support and onboarding real-time team communication Cons: slow performance and lag limited notification customization Pricing: Starting at $20.00 per month - Reviewers Perspective "Coast has been excellent for managing preventive maintenance for our gym equipment scheduling repairs and maintenance task has become much more straightforward, and the mobile app ensure that maintenance staff can access information on the go The QR code system makes asset management easy and quick it intuitive and user friendly so on boarding new staff is relatively simple, and it team support are top notch, and it very secure in tearm of use" HK Herry King Maintenance Supervisor Used for 6-12 months We analyzed 71 verified user reviews for Coast to find out what actual users really think. **Ease of Use** Employees set up schedules, document communication, and track work orders with minimal training. Coast’s interface simplifies onboarding and daily management for staff with varying technical backgrounds. **Team Collaboration** Teams coordinate tasks and share updates in real time, centralizing workflows and supporting efficient collaboration across job sites. Leadership and frontline staff stay organized and accountable. **Maintenance Management** Maintenance teams track preventive maintenance, manage work orders, and document compliance from a centralized platform. Real-time updates and asset tracking improve operational visibility and reduce downtime. - Key Features Coast's score Category average Customizable Fields 5.0 4.51 category average Work Order Creation 4.82 4.66 category average - Screenshots ### [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** ([2741 reviews](https://www.softwareadvice.com/construction/housecall-profile/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: customer database and history tracking customer communication and notifications Cons: difficulty managing multiple addresses and contacts poor quickbooks integration Pricing: Starting at $79.00 per month - Reviewers Perspective "Works well with Quickbooks and they have been very easy to work with when we have suggested changes." MC Matt Cooper GM Used for 6-12 months We analyzed 838 verified user reviews for Housecall Pro to find out what actual users really think. **Ease of Use** Staff quickly adapt to Housecall Pro’s interface, consolidating scheduling, billing, and customer management. Even users with limited technical experience navigate the platform with minimal training. **Payment Processing** Businesses schedule jobs and accept payments in one platform, reducing paperwork. On-site credit card processing and online portals streamline operations, though users want more flexibility and lower fees. **Scheduling** Teams organize jobs, assign tasks, and track technician routes efficiently. Viewing and managing multiple schedules, setting recurring appointments, and automated notifications keep staff and customers informed. - Screenshots ### [EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) **4.6** ([1543 reviews](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: inventory and consumables tracking multi-location asset tracking Cons: restrictive cart and reservation features slow and glitchy mobile app Pricing: Starting at $48.00 per month - Reviewers Perspective "We chose EzOffice due to its feature-rich functionality, affordable price, and user-friendly UI. Since the software was so much better than the asset management tool we had been using, I was immediately drawn to it and had no trouble persuading the rest of the team to give it a try." JP Jongchan Park General Manager of Manufacturing Team Used for 6-12 months We analyzed 761 verified user reviews for EZO to find out what actual users really think. **Inventory Management** Teams monitor assets, stock levels, and items across locations with real-time updates. Barcode scanning, customizable fields, and reporting support accurate records and efficient workflows. **Equipment Tracking** Organizations track equipment usage, schedule maintenance, and assign responsibility. Mobile access and reservation features help reduce loss and increase accountability across teams. **Ease of Use** Staff with varying technical expertise quickly add, categorize, and locate assets. EZO’s clean interface and easy setup process reduce manual work and save time. - Key Features EZO's score Category average Customizable Fields 4.31 4.51 category average Customizable Reports 3.0 4.16 category average Work Order Creation 4.60 4.66 category average - Screenshots ### [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** ([824 reviews](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: case management and ticketing customization and flexibility Cons: high cost and expensive licensing poor customer support and slow response Pricing: Starting at $25.00 per month - Reviewers Perspective "Use Salesforce Service Cloud to deliver a great customer service for clients on the customer website & provide a great tools for agents to close more cases to improve the customer satisfaction" GA Gabriel Alvarez Sales Engineer Used for 1-2 years We analyzed 435 verified user reviews for Salesforce Service Cloud to find out what actual users really think. **Customer Support** Support teams access customer data, automate workflows, and streamline case management. Real-time analytics and AI-driven tools help agents resolve issues efficiently across channels. **Sales Management** Sales teams manage leads, opportunities, and pipelines in one platform. Customizable dashboards and reporting tools support informed decisions and organized sales activities. **Training and Learning Curve** Users access documentation, sandbox environments, and support tools for training. Mastering customization and advanced functions requires dedicated training and technical expertise. - Key Features Salesforce Service Cloud's score Category average Customizable Fields 4.65 4.51 category average Customizable Reports 4.64 4.16 category average Work Order Creation 5.0 4.66 category average - Screenshots ### [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/) **4.6** ([1324 reviews](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: work order creation and tracking team collaboration and communication Cons: limited customization options glitches and frequent bugs Pricing: Starting at $20.00 per month - Reviewers Perspective "It's alright, mobile app was nice for my technicians, and I was able to track the reporting on my work orders for my team" CJ Clark Jennings Founder Used for 6-12 months We analyzed 646 verified user reviews for UpKeep to find out what actual users really think. **Order Management** Teams create, assign, and track work orders in real time, streamlining operations and reducing paperwork. Categorizing, prioritizing, and updating orders from any device enables faster response and improved communication. **Ease of Use** Staff quickly learn and use UpKeep thanks to its clean interface and clear organization. Inputting and managing information across devices is straightforward, supporting organized workflows without extra training. **Maintenance Management** Maintenance teams track work orders, schedule preventive maintenance, and manage inventory from a single platform. Assigning tasks, monitoring progress, and analyzing maintenance data optimize resource allocation and efficiency. - Key Features UpKeep's score Category average Customizable Fields 4.15 4.51 category average Customizable Reports 5.0 4.16 category average Work Order Creation 4.67 4.66 category average - Screenshots ### [FlowPath](https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/) **4.8** ([90 reviews](https://www.softwareadvice.com/cmms/flowpath-facility-management-platform-profile/reviews/)) Average score: 80/100 Average Score: 80/100 Pros: responsive and helpful customer support efficient work order management Cons: mobile app availability cluttered home screen Pricing: Starting at $495.00 per month - Reviewers Perspective "There are so many things that I love about FlowPath but the biggest would probably boil down to the ease of use with this system, it is very user friendly." DS David Sterling Facilities Manager Used for 2+ years We analyzed 77 verified user reviews for FlowPath to find out what actual users really think. **Ease of Use** Staff navigate FlowPath easily, simplifying daily tasks and reducing unnecessary steps. The clear design supports efficient management of work orders and tickets. **Customer Support** Support teams address questions and concerns quickly, enhancing user experience. Proactive follow-up and knowledgeable staff help organizations adapt the platform to their needs. **Maintenance Management** Teams schedule tasks, monitor job status, and maintain records of repairs and inspections. Preventative maintenance and automated reminders facilitate communication and improve responsiveness. - Key Features FlowPath's score Category average Customizable Fields 5.0 4.51 category average Customizable Reports 3.0 4.16 category average Work Order Creation 4.65 4.66 category average - Screenshots ### [Workyard](https://www.softwareadvice.com/crm/workyard-profile/) **4.7** ([102 reviews](https://www.softwareadvice.com/crm/workyard-profile/reviews/)) Average score: 80/100 Average Score: 80/100 Pros: user-friendly and intuitive interface responsive and helpful customer support Cons: employee management limitations gps tracking accuracy Pricing: Starting at $6.00 per month - Reviewers Perspective "This app has helped us track how much time is spent at each project, and the techs are able to upload photos and mark down any notes they have on the job which aids in billing for extras and adding details for service calls." DW Dina Walker Administrator Used for 2+ years We analyzed 85 verified user reviews for Workyard to find out what actual users really think. **Employee Tracking** Administrators monitor employee time, location, and project assignments using GPS and geofencing. Notes and photos for each project support billing and service documentation. **Ease of Use** Teams navigate the app and website easily, making onboarding and training efficient. Helpful resources and a straightforward layout support daily project and time management. **Cost Tracking** Managers track labor expenses and mileage reimbursement in real time, allocating time and costs per project for detailed reporting. Improved accuracy supports better business decisions. - Screenshots ### [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) **4.4** ([177 reviews](https://www.softwareadvice.com/cmms/buildops-profile/reviews/)) Average score: 80/100 Average Score: 80/100 Pros: user-friendly and intuitive interface continuous updates and feature improvements Cons: difficult onboarding and implementation frequent software glitches and bugs Pricing: Pricing available upon request - Reviewers Perspective "Ability to track jobs in real-time and offers insightful reports that help optimize business decisions." DC Dallas Courville Dispatcher Used for 1-2 years We analyzed 113 verified user reviews for BuildOps to find out what actual users really think. **Reporting** Dispatchers track jobs in real time and generate insightful reports. Custom forms and dashboard reporting consolidate documentation, photos, and information for business decisions. **Ease of Use** Staff track jobs, manage documents, and navigate the platform easily. Smart search and clear interface support both experienced and novice users, streamlining workflow. **Team** Onboarding and implementation are supported by a knowledgeable team. Guidance, communication, and ongoing training help all members stay organized and accountable. - Key Features BuildOps's score Category average Customizable Reports 2.0 4.16 category average Work Order Creation 4.85 4.66 category average - Screenshots ### [BlueFolder](https://www.softwareadvice.com/cmms/bluefolder-cmms-profile/) **4.7** ([95 reviews](https://www.softwareadvice.com/cmms/bluefolder-cmms-profile/reviews/)) Average score: 79/100 Average Score: 79/100 Pros: ease of use and navigation customer support responsiveness Cons: high pricing inefficient deletion and retrieval process Pricing: Starting at $100.00 per month - Reviewers Perspective "It is a great tool for small and medium businesses to build out a field service platform. As organizations scale, like ours, it tends to give way towards a more comprehensive option." CD Christian D'Addario Manager Used for 2+ years We analyzed 74 verified user reviews for BlueFolder to find out what actual users really think. **Customer Support** BlueFolder’s support team listens to feedback, addresses questions quickly, and offers clear solutions or workarounds. Staff provide prompt assistance and actively improve the software based on user suggestions. **Ease of Use** Teams set up and navigate BlueFolder easily, organizing business operations and service requests without extensive technical experience. The platform’s design reduces training time and helps teams adapt quickly. **Mobile Access** Field teams access customer and job information remotely, but the mobile app and web version lack full optimization for phone use. Users want a native app and enhanced navigation for better mobile workflows. - Key Features BlueFolder's score Category average Customizable Fields 5.0 4.51 category average Customizable Reports 5.0 4.16 category average Work Order Creation 5.0 4.66 category average - Screenshots ### [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** ([329 reviews](https://www.softwareadvice.com/crm/quick-base-profile/reviews/)) Average score: 79/100 Average Score: 79/100 Pros: extensive customization options custom application development with low-code Cons: confusing and unintuitive user interface high pricing and licensing costs Pricing: Starting at $35.00 per month - Reviewers Perspective "Quickbase allows great flexibility it can be as simple or complex as I need it." MH Michael Hall Estimating, Survey Manager Used for 2+ years We analyzed 199 verified user reviews for Quickbase to find out what actual users really think. **Customization** Organizations customize applications and workflows to fit unique business needs. Adjusting layouts, colors, and features is intuitive, supporting a wide range of use cases. **Data Management** Teams organize and manage business data efficiently across departments. Real-time access, customizable reporting, and user-friendly tools simplify data entry and collaboration. **Reporting** Users generate custom forms, charts, and dashboards for data analysis and sharing. Routine tasks are automated, though advanced options may require improved formatting and graphical capabilities. - Key Features Quickbase's score Category average Customizable Fields 3.90 4.51 category average Customizable Reports 4.25 4.16 category average - Screenshots ### [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) **4.3** ([308 reviews](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/)) Average score: 78/100 Average Score: 78/100 Pros: user-friendly interface and navigation job and customer information organization Cons: feature development and bug resolution delays billing, invoicing, and payment processing issues Pricing: Starting at $245.00 per month - Reviewers Perspective "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for." MJ Melissa Jindra Business Manager Used for 1-2 years We analyzed 177 verified user reviews for Service Fusion to find out what actual users really think. **Ease of Use** Staff access job details and estimates quickly, streamlining daily operations. The platform is accessible for users with limited technical skills, reducing training time and stress. **Scheduling** Organizations create, adjust, and view schedules for the entire team in real time. Drag-and-drop tools, shared calendars, and mobile access keep everyone organized and reduce confusion. **Tracking** Managers monitor clients, jobs, inventory, and staff activities in one system. Service Fusion consolidates job histories, estimates, and timecards, supporting accurate reporting and accountability. - Key Features Service Fusion's score Category average Customizable Fields 3.25 4.51 category average Customizable Reports 2.0 4.16 category average Work Order Creation 4.85 4.66 category average - Screenshots ### [AkitaBox](https://www.softwareadvice.com/cmms/akitabox-profile/) **4.6** ([85 reviews](https://www.softwareadvice.com/cmms/akitabox-profile/reviews/)) Average score: 78/100 Average Score: 78/100 Pros: ease of use and navigation customer support and service Cons: work order management difficulties mobile app usability issues Pricing: Pricing available upon request - Reviewers Perspective "Learning what the application can do was exciting, I enjoyed the pictures of assets, and the maps of our buildings is very helpful when giving out information to our techs to give direct locations." SB Sylvester Bunch Maintenance Technician Used for 1-2 years We analyzed 68 verified user reviews for AkitaBox to find out what actual users really think. **Asset Management** Teams use interactive floor plans, asset tracking, and attached photos/documents for planning and maintenance. Adding and locating assets supports budgeting and operations across buildings. **Work Orders** Teams submit and track work orders, attach pictures, and manage descriptions. Sorting and prioritizing work orders helps teams stay organized and paperless, though advanced categorization is needed. **Team Efficiency** Transitioning from manual processes, teams organize tasks, streamline communication, and collaborate efficiently. AkitaBox’s design and implementation lead to gains in performance and client satisfaction. - Key Features AkitaBox's score Category average Customizable Fields 4.50 4.51 category average Customizable Reports 3.0 4.16 category average Work Order Creation 4.50 4.66 category average - Screenshots ### [Maintenance Care](https://www.softwareadvice.com/cmms/maintenancecare-profile/) **4.7** ([106 reviews](https://www.softwareadvice.com/cmms/maintenancecare-profile/reviews/)) Average score: 77/100 Average Score: 77/100 Pros: work order management and tracking customer service and support Cons: poor search functionality app notification failures Pricing: Starting at $225.00 per month - Reviewers Perspective "Overall, I really enjoy using Maintenance Care as it allows our maintenance team to collaborate on tasks and reminds us when it is time to perform a preventive maintenance task." KM Kevin Miller Maintenance Used for 6-12 months We analyzed 78 verified user reviews for Maintenance Care to find out what actual users really think. **Maintenance Staff** Maintenance teams schedule preventative tasks, receive reminders, and track project status. Centralized information streamlines operations across locations and supports efficient collaboration. **Ease of Use** Staff and maintenance teams adapt quickly to the platform, simplifying workflow and reducing complexity. User-friendly design supports both small and larger organizations. **Work Orders** Teams digitize requests, assign tasks, and track progress. Work orders are easy to create, delegate, and organize, helping teams address maintenance issues promptly. - Key Features Maintenance Care's score Category average Customizable Reports 5.0 4.16 category average Work Order Creation 4.85 4.66 category average - Screenshots ### [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** ([121 reviews](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/)) Average score: 77/100 Average Score: 77/100 Pros: ease of use and navigation responsive and helpful customer support Cons: bugs and minor inconveniences mobile app missing features Pricing: Starting at $35.00 per month - Reviewers Perspective "Click Maint is a solid, stable CMMS that excels in ease of use and maintenance workflow management. While the reporting and asset lifecycle features need more maturity to be truly outstanding, the system is backed by excellent customer support and a team that consistently rolls out improvements based on user feedback." DM Duncan Mukiri Reliability Manager Used for 6-12 months We analyzed 80 verified user reviews for Click Maint CMMS to find out what actual users really think. **Maintenance Management** Maintenance teams organize tasks, track work orders, and schedule preventive maintenance. QR code requests and public portals facilitate communication and compliance with safety requirements. **Ease of Use** Staff navigate the software quickly, with consistent page layouts and role-based permissions. Minimal clicks are needed to complete tasks, supporting fast adoption and daily use. **Work Order Management** Teams create, track, and document work orders through an accessible interface. Sorting, printing, and prioritizing requests support efficient workflow and ongoing enhancements. - Key Features Click Maint CMMS's score Category average Customizable Fields 4.16 4.51 category average Customizable Reports 4.18 4.16 category average Work Order Creation 5.0 4.66 category average - Screenshots ### [Asset Essentials](https://www.softwareadvice.com/cafm/asset-essentials-profile/) **4.4** ([284 reviews](https://www.softwareadvice.com/cafm/asset-essentials-profile/reviews/)) Average score: 77/100 Average Score: 77/100 Pros: work order management and tracking customer support responsiveness Cons: limited and problematic mobile app restricted reporting and export options Pricing: Pricing available upon request - Reviewers Perspective "I like the ability to get notices when the status of my work order is either closed or changed with notes and updates to the status of the repair." CM Claude Morris Assistant Director Space and Planning, School of Medicine Used for 2+ years We analyzed 185 verified user reviews for Asset Essentials to find out what actual users really think. **Order Management** Managers organize and track work orders across teams, monitor status, and receive notifications. Batch closing, work history, and document attachments support collaboration and efficient task assignment. **Ease of Use** Staff navigate Asset Essentials easily, aided by tutorials and guides. The platform is straightforward to modify, allowing organizations to tailor workflows without extensive training. **Features** Organizations track preventive maintenance, manage parts, and access historical data. Some features require multiple steps or lack modern simplicity, and users want more flexible search and configuration. - Screenshots * * * #### Methodology The research for the best work order software list was conducted in March 2026. We evaluated data (user reviews and demand signals) from the past 24 months as of the research date. [Read the complete methodology.](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) * * * ## Popular Work Order Comparisons [ Wrike vs Jotform ](https://www.softwareadvice.com/market-research/jotform-profile/vs/wrike/)[ Jobber vs Housecall Pro ](https://www.softwareadvice.com/construction/housecall-profile/vs/jobber/)[ MaintainX vs Fracttal One ](https://www.softwareadvice.com/cmms/fracttal-profile/vs/maintainx/)[ Limble vs EZO ](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/vs/limblecmms/)[ Odoo vs Asset Panda ](https://www.softwareadvice.com/inventory-management/asset-panda-profile/vs/odoo/)[ Fiix vs UpKeep ](https://www.softwareadvice.com/cmms/fiix-profile/vs/upkeep/)[ Salesforce Service Cloud vs FieldPulse ](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/service-cloud/) ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you. Here's what we'll cover: [What is work order software?](#Whatisworkordersoftware) [Who uses work order software?](#Whousesworkordersoftware) [Features of work order software](#Featuresofworkordersoftware) [Benefits of work order software](#Benefitsofworkordersoftware) [How to choose the right work order software](#Howtochoosetherightworkordersoftware) ## Work order software essentials  Maintenance managers often have several assets to keep track of, and without software, this can be a daunting task. Work order management software helps them manage information about each piece of equipment, tool, or vehicle in one central database, and manipulate those entries as repairs or maintenance are performed. It also allows them to dispatch technicians to jobs, identify overdue requests, and track the completion time and quality of service. Maintenance management tools, such as work order software, are typically priced on a “per month” basis, starting at $21 for basic systems. \[1\] More advanced platforms can cost upwards of $649 and often include premium support services and in-house or outsourced IT consultants. Be aware, however, that businesses often overestimate the number of users they will need, which can drive up estimated costs. First-time buyers should consider their budget, the number of users needed, specific use cases, and necessary integrations. Consulting stakeholders to determine key questions for vendors can help you find the best system. Questions for vendors may include: - Does the tool have a free trial or demo version I can try out first? - What does inventory tracking look like in your product? - How does your product integrate with other maintenance tools? Because there are [395 different work order vendors](https://www.softwareadvice.com/category/500-work-order/) on Software Advice, choosing the right option can be a long process. In this guide, you’ll learn the essential components of work order tools and get step-by-step guidance on how to choose the right system for your company.  If you’d prefer to chat with one of our experienced maintenance management software advisors, such as Cameron Pugh and Jakub Vaughn—who have led buyers to the right software over a combined four years—[schedule a call](https://calendly.com/appointments-34/software-advice-appointment?month=2024-08) or start a chat with us. ## What is work order software? To understand work order software, it’s important to know what work orders are. A work order is simply an order, either delivered to a company from customers and clients or created internally to perform some type of action. These orders can be entered directly into the system itself, or submitted through client-facing forms on a website or mobile device. In the maintenance management sense, these generally refer to orders to perform maintenance or repairs on assets, vehicles, tools, equipment, or facilities. Maintenance requests can be created in the following types: - **Preventive,** where assets are maintained at regular intervals to prevent future failures. - **Corrective,** where equipment is repaired following a breakdown. Most modern maintenance management work order solutions have features to help companies stay on top of preventive maintenance so that assets are kept in peak performance condition and costly operational downtime is kept at a minimum. Work order software exists in several industry-specific computerized maintenance management systems (CMMS), such as fleet management, aircraft MRO, and equipment maintenance. ## Who uses work order software? We analyzed our extensive work order software reviews and found that a wide variety of industries use work order software, including construction, education management, food and beverage, consumer services, and automotive. \[2\] Forty-eight percent of those reviews come from small to midsize businesses with 11-200 employees, and 37% of buyers are from enterprise-grade companies with over 200 employees. ## Features of work order software All work order software includes work order creation, job management, and scheduling features. Most share a variety of common features such as alerts/notifications, billing and invoicing, contract/license management, document management, and electronic signature. ### Core work order software features Each year we speak to hundreds of work order software users. We have analyzed those conversations to give you a better understanding of which features are most critical to maintenance professionals. \[3\] **Feature** **Description** **Work order creation** Create a new work order. 73% of work order software users we spoke to rate this feature as critical or highly important. **Job management** Manage and track all job information and associated tasks. 68% of work order software users we spoke to rate this feature as critical or highly important. **Scheduling** Plan availability and assign specific time slots for tasks and resources. 49% of work order software users we spoke to rate this feature as critical or highly important. ### Common work order software features **Feature** **Description** **Job tracking** Track and visualize the status of an ongoing job and the time spent on tasks or projects. 100% of work order software users we spoke to rate this feature as critical or highly important. **Electronic signature** Digitally sign online documents. 65% of work order software users we spoke to rate this feature as critical or highly important. **Reporting and statistics** Collection, analysis, and representation of numerical data and generation of reports to understand various patterns. 58% of work order software users we spoke to rate this feature as critical or highly important. **Preventive maintenance** Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements. 57% of work order software users we spoke to rate this feature as critical or highly important. **Maintenance scheduling** Schedule predetermined or ad hoc maintenance services and labor requests. 54% of work order software users we spoke to rate this feature as critical or highly important. **Mobile access** Access software remotely via mobile devices. 51% of work order software users we spoke to rate this feature as critical or highly important. **Document management** Store, manage, and track all electronic documents in a centralized location. 48% of work order software users we spoke to rate this feature as critical or highly important. **Inventory management** Track and manage inventory levels to maintain proper supply. 44% of work order software users we spoke to rate this feature as critical or highly important. **Dispatch management** Manage sending personnel and resources to a site as needed. 31% of work order software users we spoke to rate this feature as critical or highly important. **Alerts/notification** Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges. 30% of work order software users we spoke to rate this feature as critical or highly important. **Billing and invoicing** Create, manage, and send invoices or bills to customers. 30% of work order software users we spoke to rate this feature as critical or highly important. **Third-party integrations** Set up connections to third-party platforms to improve business processes. 18% of work order software users we spoke to rate this feature as critical or highly important. **Contract/license management** Track, store, and access client contracts or licenses. While the above list of features is long, Pugh reminds buyers that work order tools are usually a lot simpler than they might expect. “A lot of buyers think of work orders as something robust when it’s usually not much more than a task list,” he explains. “They think it’s going to be this complicated tool when it’s often as basic as a quick note about what they're fixing, perhaps with a photo attached.” It’s also important to clarify your needs before investing in a work order system. “Sometimes we'll get buyers who are looking for work order software when, in reality, they're looking for an order management system,” adds Vaughn. “Or I’ll have someone who’s looking to store old work orders, and I’ll refer them to content management software instead. It’s all about getting them into a system that’s going to be the best fit for their specific needs.” Curious to know what other maintenance management tools are out there? Check out the following related software categories: - [Building maintenance software](https://www.softwareadvice.com/cafm/building-maintenance-comparison/) - [Equipment maintenance software](https://www.softwareadvice.com/cmms/equipment-maintenance-comparison/) - [Field service management software](https://www.softwareadvice.com/field-service/) - [Fleet maintenance software](https://www.softwareadvice.com/fleet-management/maintenance-comparison/) - [Maintenance management software](https://www.softwareadvice.com/category/441-cmms/) - [Service dispatch software](https://www.softwareadvice.com/crm/service-dispatch-comparison/) ## Benefits of work order software Work order software is a valuable investment for managers who want to streamline operations and save time hunting down information for assets. Some specific benefits include: - **Reduced downtime.** The combination of preventive maintenance and increased real-time data through mobile access helps reduce the time between a piece of equipment failing and getting it back online. A well-planned maintenance schedule can often prevent downtime altogether, keeping operations running smoothly without losing business. - **Comprehensive repair history.** Keeping track of repair history gives maintenance managers a long-term overview of repairs, so they can generate cost analyses and identify areas where costs could be reduced without impacting quality of services. ## How to choose the right work order software When you start the process of checking out potential work order solutions, you should detail all your requirements and categorize them based on their importance. Nice-to-have features, such as barcode/ticket scanning, can come at the very end. Therefore, the solutions you’re considering should address all your crucial needs first. ### Step 1: Define your requirements Before you talk to a single work order software vendor, you first have to decide on your priorities. These might include: - **Your preferred deployment method.** Work order software can be deployed over the web (also known as Software-as-a-Service or SaaS) or installed on your premises. Both options have benefits and drawbacks, so it’s important to consider which one is best suited for your situation. For instance, web-based or “cloud” software has lower initial costs and reduces the need for a dedicated IT team because the vendor provides support. However, if your facility is based in a remote location with poor internet bandwidth, this may not be the best option. Additionally, if you need complex customizations, SaaS may not work for you. Meanwhile, on-premise systems generally cost more upfront and may require IT for maintenance and upgrades. - **Whether or not you’ll need mobile access.** Most work order systems now offer mobile capabilities, which means that technicians in the field can complete tasks and access information on the go. For example, technicians and maintenance managers can: - Log real-time updates on repair jobs. - Take and upload pictures of assets for condition reports. - Access schedules, work orders, asset databases, and parts inventories. - Scan QR codes on equipment to retrieve asset history, maintenance schedules, and more. These mobile capabilities expedite maintenance resolution, boost staff efficiency, cut costs, and improve communication between personnel and management. You’ll also want to get an idea of your price range before you speak with a vendor. #### How work order software is priced Like other software, work order systems are priced either by monthly subscription for a web-based or cloud version, or with a one-time upfront cost for a perpetual license. **Pricing model** **Description** Subscription-based, “Software-as-a-Service (SaaS)" or web-based A monthly or annual fee, typically based on the number of users who access the system and/or the number of assets. Perpetual license fee A one-time, per-user or per-computer fee. Some products allow multiple users on a single license, while others require an additional license for each user. Updates, support, and training may be a separate cost. ### Step 2: Make a shortlist of work order software With so many work order software options to choose from, it can be a challenge to narrow down the options that are right for your business—but with the right resources and support, it doesn’t have to be. #### Get qualified help from an advisor At Software Advice, our advisors, such as Vaughn and Pugh, have experience helping hundreds of managers and maintenance professionals identify solutions that match their needs and budgets. If you need guidance, you can [chat online](https://www.softwareadvice.com/) now with an advisor or [schedule a phone call](https://calendly.com/appointments-34/software-advice-appointment?month=2019-11). In just a few minutes, your advisor will help you identify a shortlist of options that align with your organization’s requirements. #### Explore our list of work order FrontRunners If you’re not ready to speak to an advisor just yet, you can also start compiling your shortlist of work order software with our [FrontRunners](https://www.softwareadvice.com/category/500-work-order/#:~:text=Explore%20FrontRunners) report. Only products that earn top user ratings make this list. To be eligible for consideration, a product must: - Have at least 20 unique user reviews in the last 24 months - Be a stand-alone work order software product - Offer these features: work order creation, job management, and scheduling Check out our full methodology description for more detail on how the report is compiled. ### Step 3: Schedule vendor demos to help you select your best option Now that you’ve compiled a list of top choices, you should start scheduling vendor demos. These sessions help you explore features, understand pricing, and ultimately make the right investment. Preparation is key to getting the most out of these sessions. #### How to prepare for vendor demos Once you’ve compiled your shortlist of work order software systems, schedule demo sessions with each vendor in order to learn more about their product. This is your chance to ask questions about work order-specific features they offer, pricing, technical support, training tools, and anything else that might be an important factor in choosing the right system. Some questions you should consider asking vendors in each demo include: - **Does the tool have a free trial or demo version?** A free trial or a demo version of work order software allows you to assess the software's suitability for your specific needs without commitment. It offers hands-on experience, showcasing features, ease of use, and compatibility. You can evaluate if the software aligns with your maintenance requirements and workflows, ensuring you make an informed decision, mitigate risks, and avoid investing in a solution that may not meet your expectations or deliver the desired ROI. - **Is there an open source version of the software?** Open source versions of work order software offer greater flexibility and control. It allows you to access, modify, and customize the code to fit your unique requirements. This fosters independence from vendor restrictions, reduces long-term costs, and ensures adaptability to evolving needs. Additionally, the open source community provides ongoing support and enhancements. Exploring this option allows you to harness the benefits of transparency, collaboration, and cost-efficiency in your work order solution. - **Are there any add-on functionalities?** Add-on functionalities in work order software ensure that the software can evolve with the business's changing needs. These add-ons provide the flexibility to expand and enhance the system's capabilities. Here are few examples: - **Website integration:** The software can integrate web forms into your website, so that clients, customers, or employees can enter a work order from wherever they have access to the internet. - **Barcoding:** Managers can tag each piece of equipment or asset with a one-of-a-kind barcode that, when scanned, instantly pulls relevant data about that item for review. This reduces the time it takes to search for an item in the database and helps better organize information. - **Mobile access:** For many maintenance managers, their assets are often miles away at another facility or rolling down the highway. Mobile access offers managers a convenient way to keep track of assets from their mobile device. A fleet truck driver, for example, could enter a request as soon as an issue arises, even if the vehicle breaks down on the road. By considering add-ons during the purchase, you can plan for future growth, prevent the need for costly software replacements, and maintain a competitive edge with a work order solution that adapts to evolving maintenance requirements. _Note: Questions and responses have been edited for brevity and clarity._ * * * ## About our contributors #### Author [Laura Burgess](https://www.softwareadvice.com/resources/author/laura-burgess/) is a content analyst at Software Advice with more than a decade of journalism experience and particular knowledge of human resources-related topics.  Laura’s research and analysis is informed by more than 350,000 authentic user reviews on Software Advice and over 60,000 interactions between Software Advice software advisors and software buyers. Laura also regularly analyzes market sentiment by conducting surveys of business leaders in the HR, sales, and construction tech spaces so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services.  She has written for various industries on technology trends. Laura's research has been featured in Australian publications such as [ABC News](https://www.abc.net.au/news/2023-12-29/cost-of-living-circular-economy-retailers-consumers/103143598), [HR Leader](https://www.hrleader.com.au/business/25255-globalisation-sees-international-collaboration-at-an-all-time-high), [Inside Retail](https://insideretail.com.au/business/lots-of-potential-is-live-shopping-the-next-frontier-for-youtube-202307), [Dynamic Business](https://dynamicbusiness.com/leadership-2/lets-talk-business/lets-talk-practical-strategies-for-successful-ai-adoption-in-your-small-business.html), [Retail Biz](https://www.retailbiz.com.au/online-retailing/one-third-of-businesses-set-to-invest-in-it-security-in-2024/), and [Technology Decisions](https://www.technologydecisions.com.au/content/security/article/driving-digital-innovation-with-devsecops-376121477). She has also appeared in various news segments on [Ticker News](https://tickernews.co/where-to-watch/), [Channel 9 News](https://www.9news.com.au/perth), and [SBS Mandarin](https://www.sbs.com.au/language/chinese/zh-hans), quoting her research.  When Laura isn't helping small to midsize businesses with insight on tech trends, she enjoys traveling and seeing her favorite music artists live. #### Editor [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) is a content editor at Software Advice. A former content analyst, Caroline has, for the past five years, built, written and edited research reports about technological trends, opportunities, and challenges with a SMB audience in mind. Her content has been featured in French Tier 1 media including Le Monde, L’Express and Le Figaro, among other publications. Her previous experience as a graphic designer, translator and LQA specialist in various industries converged into a skill set that allows her to create compelling content about today’s business matters. Caroline’s personal interests include literature and art and she has a passion for Albert Camus, graphic novels and drawing. #### Advisors [Cameron Pugh](https://www.softwareadvice.com/resources/author/cameron-pugh/) is a senior advisor. He joined Software Advice in 2022, and he is based in Austin, TX. Cameron works directly with small-business leaders to connect them with best fit software providers. He assesses the technology needs of small businesses seeking tools such as CMMS, inventory management, call center, and facilities software through one-to-one conversations and provides a short list of potential matches.  His favorite part of being a software advisor is experiencing the buyer’s gratitude and relief when he finds the best software solution for their needs. [Jakub Vaughn](https://www.softwareadvice.com/resources/author/jakub-vaughn/) is a senior advisor. He joined Software Advice in 2022 as a software advisor. He is based in Fort Myers, FL. As part of the software advisor team, Jakub helps professionals from a wide range of industries who are seeking tools including CMMS, manufacturing, inventory management, and help desk software. He provides a short list of personalized technology recommendations based on budget, business goals, and other specific needs.  Jakub’s favorite part of being a software advisor is educating buyers with different needs on software systems available to them and their business. * * * ### Sources - **Software Advice software pricing data:** Only products with publicly available pricing information and qualified software products within the category, as of December 9, 2023, are included in the pricing analysis. [Read the complete methodology.](https://www.softwareadvice.com/resources/buyers-guide-methodologies/#:~:text=as%20a%20whole.-,Software%20Advice%20software%20pricing%20data,-Only%20products%20with) - **Software Advice reviews data:** Software Advice reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year as of production date. [Read the complete methodology](https://www.softwareadvice.com/resources/buyers-guide-methodologies/). - **Software Advice advisor call notes:** Findings are based on data from telephonic conversations that Software Advice’s advisor team had with small-to-midsize businesses seeking CMMS tools. For this report, we analyzed phone interactions from August 31, 2023 to August 31, 2024. [Read the complete methodology.](https://www.softwareadvice.com/resources/buyers-guide-methodologies/#:~:text=or%20its%20affiliates.-,Software%20Advice%20advisor%20call%20notes,-Findings%20are%20based) ## Work Order FAQs - How much does a work order system cost? Most work order systems on the market are priced on a per user per month subscription basis. Popular platforms can range from under $100 per month for a basic system to over $200 for a mid-tier, and around $250 per month for a more advanced and customized work order software suite. Advanced features often include premium support services. - What is a CMMS work order? A CMMS work order is a request for a maintenance service that is made using a CMMS (computerized maintenance management system). Such maintenance services can include equipment repairs, preventive maintenance tasks, and inspections. A work order may be categorized as CMMS to differentiate it from a field service work order, which focuses more broadly on field service activities like installations, repairs, and customer support tasks. For field service work order platforms, see our collection of software [here](https://www.softwareadvice.com/category/1544-service-work-order/). - What is work order management software? Work order management software could refer to either CMMS work order software or field service work order software. Both systems help businesses outline tasks, instructions, and details for jobs, repairs, and service requests. One difference between the two is that field service work order systems often deal with sending technicians out to a customer’s location. - What is an example of a work order system? A work order system tracks tasks, requests, or jobs within an organization and is typically used in maintenance or manufacturing. If, for example, an operator notices a malfunction in a conveyor belt and submits a work request, a maintenance manager reviews and prioritizes it and assigns the request to a technician, who can then track the repair process and history. - What is a CRM work order? A [CRM](https://www.softwareadvice.com/crm/), or customer relationship management, is software that helps small business sales, marketing, and customer service professionals manage interactions with current and potential customers. A CRM work order, then, is an order containing details about a customer's work or service request that is stored in a CRM for easy reference. ## Related Work Order Software - [Building Maintenance Software](https://www.softwareadvice.com/cafm/building-maintenance-comparison/) - [Equipment Maintenance Software](https://www.softwareadvice.com/cmms/equipment-maintenance-comparison/) - [Field Service Management Software](https://www.softwareadvice.com/field-service/) - [Fleet Maintenance Software](https://www.softwareadvice.com/fleet-management/maintenance-comparison/) - [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) - [Service Dispatch Software](https://www.softwareadvice.com/crm/service-dispatch-comparison/)