--- title: "Best Locksmith Software - 2026 Reviews & Pricing" description: "Find the best Locksmith Software for your organization. Compare top Locksmith Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/field-service/locksmith-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Locksmith Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Locksmith Software of 2026 Updated October 26, 2026 On this page 1. Popular Comparisons 2. Buyers Guide 3. Related Software Filter products 39 results ### Compare Products Showing 1 - 25 of 39 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Housecall Pro](/construction/housecall-profile/) - Overall rating: 4.7/5 - Reviews: 2,749 - Starting price: $79.00/month - Best for: Small businesses - Free trial: Available - Free demo: Available #### Overview Housecall Pro is a business solution for home service professionals. Available on web and mobile, Housecall Pro helps home service professionals grow revenue, get paid, manage jobs [Read more](/construction/housecall-profile/) ##### What users love - Responsive support and communication - Intuitive and simple interface - Flexible job scheduling tools ##### To take in mind - Delays and high transaction fees - Cumbersome and inflexible invoicing - Slow performance and syncing issues #### Features ##### Best rated features - For HVAC Companies: 5/5 - Labor Rates: 5/5 - Historical Reporting: 5/5 - Shift Swapping: 5/5 ##### Worst rated features - Communication Management: 1/5 - Customer Portal: 1/5 [See all features](/construction/housecall-profile/#key-features) #### Pricing ##### Basic - Price: $79.00/month - Up to 1 User $79/month (billed monthly) and $59/month (billed annually) ##### Essentials - Price: $189.00/month - Up to 5 Users $189/month (billed monthly) and $149/month (billed annually) ##### MAX - Price: $329.00/month - Up to 100+ users [See full pricing details](/construction/housecall-profile/#pricing-and-plans) --- ### [Service Fusion](/scheduling/service-fusion-profile/) - Overall rating: 4.3/5 - Reviews: 308 - Starting price: $259.00/month - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview Service Fusion is an all-in-one field service management software built to help service contractors simplify operations and grow faster. Designed for industries like HVAC, [Read more](/scheduling/service-fusion-profile/) #### Features ##### Best rated features - Historical Reporting: 5/5 - Bid Management: 5/5 - For Janitorial Services: 5/5 - Estimating: 5/5 ##### Worst rated features - Reporting & Statistics: 1/5 [See all features](/scheduling/service-fusion-profile/#key-features) --- ### [Striven](/project-management/striven-profile/) - Overall rating: 4.8/5 - Reviews: 130 - Starting price: $35.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Striven is a cloud-based, all-in-one business management ERP platform built for small and midsize companies tired of duct-taping popular accounting tools, a CRM, a project tool, [Read more](/project-management/striven-profile/) #### Features ##### Best rated features - Routing: 5/5 - Document Storage: 5/5 - Milestone Tracking: 5/5 - Percent-Complete Tracking: 5/5 ##### Worst rated features - API: 1/5 [See all features](/project-management/striven-profile/#key-features) #### Pricing ##### Standard - Price: $35.00/month - The plan is based on the number of users. ##### Enterprise - Price: $70.00/month - The per-user price decreases as the number of users increases. [See full pricing details](/project-management/striven-profile/#pricing-and-plans) --- ### [Simpro](/cafm/simpro-enterprise-profile/) - Overall rating: 3.9/5 - Reviews: 151 - Free trial: Not available - Free demo: Not available #### Overview Simpro is the leading AI-first field service management software for residential and commercial trades. Our mission is simple: double trades business profitability. Built for the [Read more](/cafm/simpro-enterprise-profile/) #### Features ##### Best rated features - Lead Management: 5/5 - Accounting: 5/5 - Technician Management: 5/5 - For HVAC Companies: 5/5 ##### Worst rated features - Timesheet Management: 1/5 [See all features](/cafm/simpro-enterprise-profile/#key-features) --- ### [FieldPulse](/field-service/fieldpulse-profile/) - Overall rating: 4.6/5 - Reviews: 507 - Best for: Small businesses - Free trial: Not available - Free demo: Not available #### Overview FieldPulse is a web-based field service management solution that creates synergy between office and field teams through automation and integration, capturing customer service data [Read more](/field-service/fieldpulse-profile/) ##### What users love - Responsive and attentive support team - User-friendly and intuitive interface - Centralized scheduling and dispatch tools ##### To take in mind - Steep pricing and add-on costs - Payment and billing frustrations - Cumbersome data management processes #### Features ##### Best rated features - Takeoff: 5/5 - Automatic Backup: 5/5 - Proposal Generation: 5/5 - Bid Management: 5/5 [See all features](/field-service/fieldpulse-profile/#key-features) --- ### [ServiceTitan](/field-service/servicetitan-profile/) - Overall rating: 4.3/5 - Reviews: 342 - Best for: Popular - Free trial: Not available - Free demo: Available #### Overview ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to [Read more](/field-service/servicetitan-profile/) ##### What users love - User-friendly and intuitive design - Tools for scaling operations - Comprehensive feature-rich platform ##### To take in mind - Inconsistent support experiences - Expensive for many businesses #### Features ##### Best rated features - Availability Management: 5/5 - Commercial/Industrial: 5/5 - SMS Messaging: 5/5 - Employee Scheduling: 5/5 ##### Worst rated features - Automated Scheduling: 1/5 - Customer History: 1/5 - Inventory Tracking: 1/5 [See all features](/field-service/servicetitan-profile/#key-features) #### Pricing ##### Starter - Price: Custom - Pricing available upon request ##### Essentials - Price: Custom - Pricing available upon request ##### The Works - Price: Custom - Pricing available upon request [See full pricing details](/field-service/servicetitan-profile/#pricing-and-plans) --- ### [MobiWork](/field-service/mobiwork-profile/) - Overall rating: 4.8/5 - Reviews: 113 - Starting price: $20.00/month - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview MobiWork© is the leading field services management software solution and is the perfect fit for any small, mid-size, or large field services management company with employees or [Read more](/field-service/mobiwork-profile/) #### Features ##### Best rated features - Cost Tracking: 5/5 - Payment Collection in the Field: 5/5 - Inventory Management: 5/5 - Performance Metrics: 5/5 ##### Worst rated features - Data Import/Export: 4/5 [See all features](/field-service/mobiwork-profile/#key-features) --- ### [Jobber](/field-service/jobber-profile/) - Overall rating: 4.6/5 - Reviews: 1,487 - Starting price: $39.00/month - Best for: Ease of use - Free trial: Available - Free demo: Available #### Overview Jobber is a cloud-based field service management platform that helps home service businesses run their operations in one place. From scheduling and dispatching to invoicing and [Read more](/field-service/jobber-profile/) ##### What users love - Responsive and knowledgeable support team - Intuitive platform for all users - Centralized and flexible scheduling tools ##### To take in mind - Expensive plans and add-on costs - Cumbersome and limited invoicing features - Slow and restrictive payment workflows #### Features ##### Best rated features - Search/Filter: 5/5 - Real-Time Reporting: 5/5 - Availability Management: 5/5 - Dashboard: 5/5 ##### Worst rated features - Payment Collection in the Field: 1/5 - Pest Activity Tracking: 1/5 - Contractor Database: 1/5 [See all features](/field-service/jobber-profile/#key-features) #### Pricing ##### Core - Individual - Price: $39.00/month - For upto 1 user ##### Connect - Individual - Price: $119.00/month - For upto 1 user ##### Grow - Individual - Price: $199.00/month - For upto 1 user [See full pricing details](/field-service/jobber-profile/#pricing-and-plans) --- ### [Tradify](/field-service/tradify-profile/) - Overall rating: 4.7/5 - Reviews: 152 - Starting price: $47.00/month - Best for: Features - Free trial: Available - Free demo: Not available #### Overview Tradify is job management software that helps organizations track and manage jobs from quote to invoice, in real time. Tradify was built for trade and service businesses such as [Read more](/field-service/tradify-profile/) #### Features ##### Best rated features - Cost Estimating: 5/5 - Job Tracking: 5/5 - Job Management: 5/5 - Task Scheduling: 5/5 ##### Worst rated features - Inventory Management: 2.7/5 - Purchase Order Management: 3/5 - Subcontractor Management: 3.4/5 [See all features](/field-service/tradify-profile/#key-features) #### Pricing ##### Lite - Price: $47.00/month - For contractors who want the basics. ##### Pro - Price: $51.00/month - Perfect for professional businesses. ##### Plus - Price: $61.00/month - Additional features for total control. [See full pricing details](/field-service/tradify-profile/#pricing-and-plans) --- ### [Commusoft](/garage-door/commusoft-profile/) - Overall rating: 4.7/5 - Reviews: 212 - Best for: Small businesses - Free trial: Not available - Free demo: Not available #### Overview Commusoft is built for commercial and industrial HVAC, plumbing, refrigeration, generators installers, and facility maintenance businesses managing PPM, asset tracking, service [Read more](/garage-door/commusoft-profile/) #### Features ##### Best rated features - CRM: 5/5 - Employee Scheduling: 5/5 - Work History: 5/5 - Customizable Fields: 5/5 ##### Worst rated features - Equipment Tracking: 1/5 [See all features](/garage-door/commusoft-profile/#key-features) --- ### [ServiceM8](/field-service/servicem8-profile/) - Overall rating: 4.5/5 - Reviews: 311 - Starting price: A$0.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview ServiceM8 is the app for trade contractors & service businesses, such as plumbing, electrical, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of [Read more](/field-service/servicem8-profile/) #### Features ##### Best rated features - Estimating: 5/5 - Online Booking: 5/5 - Routing: 5/5 - Calendar Sync: 5/5 ##### Worst rated features - Job Tracking: 1/5 - Payment Processing: 1/5 [See all features](/field-service/servicem8-profile/#key-features) #### Pricing ##### Free - Price: A$0.00/month - The best way for sole traders to get started with a smart solution for managing jobs & clients. This ##### Starter - Price: A$29.00/month - The Starter plan includes access to unlimited users, 50 jobs per month, 100 SMS credits, unlimited ##### Growing - Price: A$79.00/month - The Growing plan includes access to unlimited users, 150 jobs per month, 300 SMS credits, unlimited [See full pricing details](/field-service/servicem8-profile/#pricing-and-plans) --- ### [FIELDMOTION](/field-service/fieldmotion-profile/) - Overall rating: 4.7/5 - Reviews: 38 - Starting price: £45.00/month - Free trial: Not available - Free demo: Not available #### Overview Fieldmotion, provides a cloud-based digital platform for field workers, allowing data to be captured in real-time. No longer struggle with appointment setting, ineffective [Read more](/field-service/fieldmotion-profile/) #### Features ##### Best rated features - Online Booking: 5/5 - Status Tracking: 5/5 - Timesheet Management: 5/5 - Job Scheduling: 5/5 ##### Worst rated features - Customizable Forms: 3/5 - Routing: 3/5 - Customizable Fields: 3/5 [See all features](/field-service/fieldmotion-profile/#key-features) --- ### [Eworks Manager](/field-service/eworks-manager-profile/) - Overall rating: 4.8/5 - Reviews: 21 - Starting price: £130.00/month - Free trial: Available - Free demo: Not available #### Overview Eworks is the end-to-end job management software that scales with your field service business, freeing you up to focus on your tomorrow. From the first quote to the final [Read more](/field-service/eworks-manager-profile/) #### Features ##### Best rated features - Electronic Signature: 5/5 - Real-Time Data: 5/5 - Customizable Forms: 5/5 - CRM: 5/5 ##### Worst rated features - Accounting Integration: 4/5 - Routing: 4/5 - Dispatch Management: 4/5 [See all features](/field-service/eworks-manager-profile/#key-features) #### Pricing ##### 1-5 users - Price: £130.00/month - 1 Plugin Module * 100 SMS Credits 3 Digital Documents 1 User Module ** 10% Discount on Professional ##### 6-10 - Price: £258.00/month - 6-10 users 1 Plugin Module * 100 SMS Credits 3 Digital Documents 1 User Module ** 10% Discount on ##### 11-15 - Price: £383.00 - 11-15 users 1 Plugin Module * 100 SMS Credits 3 Digital Documents 1 User Module ** 10% Discount on [See full pricing details](/field-service/eworks-manager-profile/#pricing-and-plans) --- ### [Zuper](/cmms/zuper-profile/) - Overall rating: 4.5/5 - Reviews: 56 - Free trial: Not available - Free demo: Not available #### Overview Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and [Read more](/cmms/zuper-profile/) #### Features ##### Best rated features - User Management: 5/5 - Team Management: 5/5 - Mobile App: 5/5 - GPS: 5/5 ##### Worst rated features - Invoice Management: 2/5 [See all features](/cmms/zuper-profile/#key-features) --- ### [BiznusSoft Field Service](/field-service/field360-profile/) - Overall rating: 4.6/5 - Reviews: 18 - Starting price: $75.00/month - Free trial: Available - Free demo: Not available #### Overview BiznusSoft Field Service is a cloud-based solution designed to help businesses manage and control their operational cycle. Key features include account management, quotation and [Read more](/field-service/field360-profile/) #### Features ##### Best rated features - Order Management: 5/5 - Quotes/Estimates: 5/5 - CRM: 5/5 - Inventory Tracking: 5/5 [See all features](/field-service/field360-profile/#key-features) #### Pricing ##### Basic - Price: $75.00/month [See full pricing details](/field-service/field360-profile/#pricing-and-plans) --- ### [OctopusPro](/field-service/octopuspro-profile/) - Overall rating: 4.5/5 - Reviews: 13 - Starting price: $29.00/month - Free trial: Available - Free demo: Available #### Overview OctopusPro is a cloud-based software for managing service businesses. Its features provide a comprehensive solution for managing customer relations, bookings, invoicing, payments, [Read more](/field-service/octopuspro-profile/) #### Features ##### Best rated features - Workforce Management: 5/5 - Contract/License Management: 5/5 - Alerts/Notifications: 5/5 - API: 5/5 ##### Worst rated features - Quotes/Estimates: 3/5 - Service History: 4/5 - Real-Time Data: 4/5 [See all features](/field-service/octopuspro-profile/#key-features) #### Pricing ##### Basic - Price: $29.00/month [See full pricing details](/field-service/octopuspro-profile/#pricing-and-plans) --- ### [Kickserv](/field-service/kickserv-profile/) - Overall rating: 4.4/5 - Reviews: 387 - Starting price: $60.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Kickserv is a cloud-based field service management solution that provides small businesses tools and functionalities, which help them to manage leads, estimates, team's schedules, [Read more](/field-service/kickserv-profile/) ##### What users love - Responsive and helpful support team - Intuitive and simple interface - Flexible scheduling and dispatch tools ##### To take in mind - Unreliable and limited mobile experience #### Features ##### Best rated features - Appointment Scheduling: 5/5 - For Commercial and/or Industrial Electrical Contractors: 5/5 - Activity Dashboard: 5/5 - Customer Management: 5/5 [See all features](/field-service/kickserv-profile/#key-features) #### Pricing ##### START - Price: $60.00/month - Up to 5 Users ##### RUN - Price: $119.00/month - Up to 10 Users ##### SCALE - Price: $199.00/month - Up to 20 Users [See full pricing details](/field-service/kickserv-profile/#pricing-and-plans) --- ### [Workiz](/field-service/workiz-profile/) - Overall rating: 4.4/5 - Reviews: 218 - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Workiz is a cloud-based field service management solution designed to help businesses streamline operations, such as scheduling, dispatching, invoicing and more. It converts leads [Read more](/field-service/workiz-profile/) ##### What users love - User-friendly and intuitive design - Streamlined job scheduling process ##### To take in mind - Slow and unresponsive support team #### Features ##### Best rated features - Employee Scheduling: 5/5 - Third-Party Integrations: 5/5 - Projections: 5/5 - Client Management: 5/5 [See all features](/field-service/workiz-profile/#key-features) #### Pricing ##### Standard | 1-5 members - Price: Custom - Pricing available upon request - The essential tools to grow and boost efficiency. Everything in Kickstart, plus: ✅ Quickbooks ##### Pro | 1-5 members - Price: Custom - Pricing available upon request - The perfect plan with AI tools and enhanced automations. Everything in Standard, plus: Performance ##### Ultimate | The complete plan - Price: Custom - Pricing available upon request - Tailored for big companies and growing teams. Everything in Pro, plus: Service plans A total of 30 [See full pricing details](/field-service/workiz-profile/#pricing-and-plans) --- ### [Total Office Manager](/field-service/total-office-manager-profile/) - Overall rating: 3.7/5 - Reviews: 48 - Starting price: $125.00 - Free trial: Not available - Free demo: Not available #### Overview Total Office Manager® by Aptora is designed to help services business owners streamline processes, reduce cost, and increase sales. While developed for HVAC, plumbing, electrical [Read more](/field-service/total-office-manager-profile/) #### Features ##### Best rated features - Work Order Management: 5/5 - Customer History: 5/5 - Contract/License Management: 5/5 - Contact Database: 5/5 [See all features](/field-service/total-office-manager-profile/#key-features) --- ### [FieldEdge](/field-service/fieldedge-profile/) - Overall rating: 4.1/5 - Reviews: 313 - Best for: Customer support - Free trial: Not available - Free demo: Available #### Overview FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows [Read more](/field-service/fieldedge-profile/) #### Features ##### Best rated features - Time & Expense Tracking: 5/5 - Recurring Appointments: 5/5 - Routing: 4.8/5 - For Plumbing Industry: 4.7/5 ##### Worst rated features - Location Tracking: 1/5 - Customizable Branding: 1/5 - Calendar Management: 1/5 [See all features](/field-service/fieldedge-profile/#key-features) #### Pricing ##### Select - Price: Custom - Pricing available upon request - Up to 2 mobile app licenses ##### Premier - Price: Custom - Pricing available upon request - Up to 4 mobile app licenses ##### Elite - Price: Custom - Pricing available upon request - Up to 6 mobile app licenses [See full pricing details](/field-service/fieldedge-profile/#pricing-and-plans) --- ### [ServiceWorks](/cmms/serviceworks-profile/) - Overall rating: 3.6/5 - Reviews: 115 - Starting price: $948.00/year - Free trial: Not available - Free demo: Not available #### Overview ServiceWorks is an all-in-one field service management software platform built for service businesses that need to manage the complete service lifecycle—from the first customer [Read more](/cmms/serviceworks-profile/) #### Features ##### Best rated features - Electronic Payments: 5/5 - Multi-Location: 5/5 - Website Integration: 5/5 - Routing: 5/5 [See all features](/cmms/serviceworks-profile/#key-features) --- ### [Verizon Connect](/field-service/verizon-connect-profile/) - Overall rating: 3.2/5 - Reviews: 948 - Free trial: Not available - Free demo: Not available #### Overview Verizon Connect is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet [Read more](/field-service/verizon-connect-profile/) ##### What users love - User-friendly interface and navigation - Comprehensive real-time fleet tracking ##### To take in mind - Inconsistent and unresponsive support - Unreliable communication and follow-up - Persistent billing and contract issues #### Features ##### Best rated features - Reminders: 5/5 - Self Service Portal: 5/5 - Employee Scheduling: 5/5 - Confirmations/Reminders: 4.8/5 ##### Worst rated features - Driver Settlements: 1/5 - Electronic Signature: 1/5 - Online Time Clock: 1/5 - Technician Management: 1/5 [See all features](/field-service/verizon-connect-profile/#key-features) --- ### [LawnPro](/fleet-management/lawnpro-profile/) - Overall rating: 4.6/5 - Reviews: 188 - Starting price: $0.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, [Read more](/fleet-management/lawnpro-profile/) #### Features ##### Best rated features - Activity Dashboard: 5/5 - Invoice History: 5/5 - Task Scheduling: 5/5 - Online Invoicing: 5/5 ##### Worst rated features - Customer Portal: 1/5 - Online Payments: 1/5 [See all features](/fleet-management/lawnpro-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month ##### Plan 2 - Price: $39.00/month - The plan price becomes $348/year on annual billing. ##### Plan 3 - Price: $97.00/month - The plan price becomes $948/year on annual billing. [See full pricing details](/fleet-management/lawnpro-profile/#pricing-and-plans) --- ### [Workever](/crm/workever-profile/) - Overall rating: 4.7/5 - Reviews: 39 - Starting price: £29.00/month - Free trial: Available - Free demo: Not available #### Overview Workever is for growing service and maintenance businesses that have outgrown simple job apps but don't want heavyweight software. It suits companies with an office team [Read more](/crm/workever-profile/) #### Features ##### Best rated features - Reminders: 5/5 - Alerts/Notifications: 5/5 - Quotes/Estimates: 5/5 - GPS: 5/5 [See all features](/crm/workever-profile/#key-features) #### Pricing ##### Basic - Price: £29.00/month - Our Basic plan covers everything you'll need to run the day to day, including job management and ##### Ultimate - Price: £39.00/month - Our Ultimate plan gives you everything in Basic plus the extras that help you scale, including form [See full pricing details](/crm/workever-profile/#pricing-and-plans) --- ### [BizScheduler](/field-service/bizscheduler-profile/) - Overall rating: 5.0/5 - Reviews: 29 - Starting price: $20.00/month - Free trial: Available - Free demo: Not available #### Overview BizScheduler is a job scheduling solution designed for field service professionals in several industry segments, including home health, janitorial services, plumbing, painting [Read more](/field-service/bizscheduler-profile/) #### Features ##### Best rated features - Routing: 5/5 - Accounting Integration: 5/5 - Contact Database: 5/5 - Calendar Management: 5/5 [See all features](/field-service/bizscheduler-profile/#key-features) #### Pricing ##### Standard - Price: $40.00/month - The plan requires extra setup fees and is accessible for up to 20 field users. ##### Enterprise - Price: $50.00/month - The plan requires extra setup fees and is accessible for unlimited field users. ##### Enterprise Mobile - Price: $20.00/month - The plan requires extra setup fees and is accessible on a per mobile-only user basis. [See full pricing details](/field-service/bizscheduler-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/field-service/locksmith-comparison/?__ai_markdown=true&page=2) ## Popular Comparisons [ Jobber vs Housecall Pro ](https://www.softwareadvice.com/construction/housecall-profile/vs/jobber/)[ Service Fusion vs FieldPulse ](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/service-fusion/)[ ServiceTitan vs Kickserv ](https://www.softwareadvice.com/field-service/kickserv-profile/vs/servicetitan/)[ Commusoft vs BigChange ](https://www.softwareadvice.com/hr/bigchange-profile/vs/commusoft/) Locksmith businesses deal with much more complexity than simply picking locks for customers. There is a seemingly endless amount of key and lock manufacturer information to manage. This information is _key_ to _unlocking_ the specifications for making new keys and changing locks. Then there's the day-to-day needs of any mobile service business, such as scheduling, dispatching and billing. To meet these needs, there is dedicated software, but not all locksmith software is created equal. Some systems only feature typical field service capabilities such as scheduling, dispatching, work order management etc. Other locksmith systems are specifically for industry professionals and include crucial databases of key/lock codes and key manufacturing needs. There's no one right answer when it comes to choosing a locksmith software solution; it's completely dependent on the needs of your business. This is why we've created this Buyer's Guide. We've compiled the must-have locksmith software capabilities as well as some key benefits of adopting the software. Use this guide as a starting point to ensure you choose the best system for your operation. In this guide, we'll cover: [What Is Locksmith Software?](#WhatIsLocksmithSoftware) [Common Features of Locksmith Software](#CommonFeaturesofLocksmithSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits of Adopting Locksmith Software](#BenefitsofAdoptingLocksmithSoftware) [Market Trends to Understand in Locksmith Software](#MarketTrendstoUnderstandinLocksmithSoftware) ## What Is Locksmith Software? Locksmith software is a combination of essential service management features and specific capabilities for locksmiths. The intertwining of these tools provides locksmiths with the support they need to run their organizations. All these features enable locksmiths to: - **Keep track of work orders.** Create digital work orders, centralize them to keep an organized back office, and monitor the status of work orders to ensure nothing falls through the cracks. - **Schedule locksmith consultations and appointments.** Locksmith software enables operations to keep dynamic schedules that can be adjusted in real time to notify all parties of any changes in the day. - **Improve billing by accepting payments onsite.** Locksmith technicians can accept mobile payment capabilities to capture payments right after work is completed. - **Centralize crucial key/lock data.** Keep updated information on key and lock codes direct from manufacturers. Use this information to ensure no project is unlockable. - **Communicate with mobile employees.** Communication is crucial for real-time adjustments to schedules. Many locksmith software offerings provide communication channels, alerts and notifications to keep the whole organization in touch. This mobility is crucial for locksmith operations. Providing mobility to locksmiths enables them to access key software capabilities for conducting business in the field. If this is a top priority, locksmiths should ensure their software option provides adequate mobile capabilities. If not, there are mobile field service apps that offer many business benefits. Aside from mobility, there are a ton of features that make up locksmith software. Let's take a look at these features below. ## Common Features of Locksmith Software While each locksmith product has different offerings, there are some crucial capabilities and tools that your new software should provide. These include: | Feature | Description | | --- | --- | | Work order management | Create a digital representation of each new job. Track the status of each job as work is started and completed. Keep record of each work order even after they're closed out. | | Billing/invoicing | Automatically generate and send invoices to clients. Enable multiple forms of online payment and provide the ability for field technicians to accept cards onsite. | | Scheduling and dispatch | Easily create schedules for technicians that adjust in real time. Enable customers to view availability and schedule their own appointments via online tools. Ensure each technician has proficient skills to complete the jobs they're assigned. | | Inventory management | Track and manage any equipment or materials that are used each day. This would include picking tools, as well as any key blanks kept in the back office. | | Customer management | Collect and store customer data such as contact and payment information. Keep detailed notes of all prior work completed for prior customers. | | GPS tracking | Track locksmith technicians and any company vehicles used throughout the day. Keep technicians accountable for proper use of company equipment. | | Key code management | Provide access to massive database of key/lock manufacturer codes and specs. Manage key cutting information so that new keys can be manufactured in-house. | --- This last feature, key management, will be crucial for more technical locksmith operations. Here's what it looks like in use: _Source:_ [InstaCode](http://www.instacodelive.com/) ## What Type of Buyer Are You? **Small operation.** These buyers are likely the owners and operators of a locksmith business with five or fewer employees. They're done with manual methods; it's time they find some much needed automations. Based on their needs, work order management, scheduling and billing are key features for this buyer. **Midsize operations.** These buyers work for large, perhaps regional, locksmiths or general service organizations that offer locksmith services. They need software that can scale with their growing operation. Key locksmith software features for midsize operations include customer/client and inventory management, as well as key code management. **Large operations.** These buyers work for enterprise or national locksmith chains. This category also includes general service businesses that offer locksmith services. They need a full arsenal of general service tools such as reporting, employee management, and payroll, as well as specific locksmith capabilities. ## Benefits of Adopting Locksmith Software The benefits of adopting locksmith software are based on the unique pain points affecting the business. However, there are a few overarching benefits all businesses will receive from adopting or updating their software. These include: **Increased efficiencies.** Automation provided by locksmith software reduces human errors associated with manual paperwork and data entry. And, the mobility enabled by these systems connects the office with employees out on jobs. **Improved customer experiences.** Increased operational efficiencies not only lead to greater productivity, but also to improved customer experiences. Automated workflows with alerts and notifications hold all employees accountable. And mobile access to the system gives on-site locksmiths insights into current and previous job details. ## Market Trends to Understand in Locksmith Software **Internet of things (IoT).** Field service software—including locksmith systems—are increasingly dependent on the data gleaned from connected devices. The devices and the information they capture and relay is called the internet of things (IoT). This includes sensors on company vehicles that monitor driving, connected devices on locksmiths as they move throughout the day, and even specialized key-making machines. Analyzing the data from all these sources provides businesses with the information they need to make smarter, more informed decisions. ### Related Locksmith Software - [Business Management Software](https://www.softwareadvice.com/business-management/) - [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) - [Field Service Management Software](https://www.softwareadvice.com/field-service/) - [Scheduling Software](https://www.softwareadvice.com/scheduling/) - [Service Dispatch Software](https://www.softwareadvice.com/crm/service-dispatch-comparison/)