All Tradify Reviews

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Adrian

Security and Investigations, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great product

Simple quotes, easy invoicing

PROS

The ease of quoting and flexibility of use and the easy integration into my accounting software

CONS

Few small glitches as I work through the different areas but I have found help is always available.

Reasons for switching to Tradify

Ability to price kits and simplify quotes and invoices but still be able to integrate with xero

Sam

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

I highly recommend Tradify for anyone running a business in construction.

Tradify has been excellent since day 1. Whilst on my free trial period I was contacted by the team at Tradify to offer assistance setting up the platform for my business and learning how to use it. I accepted this offer and had several calls at times that suited me, the staff were great and were able to make the process easy. I have been using this product for a while now and will continue to do so indefinitely. It has helped my business greatly and helped me manage all aspects of the business I find challenging such as quoting, time tracking, invoicing .

PROS

Time Tracking - Easy to Keep track of different jobs, staff on jobs etc. Scheduling - Easy to drag appointments around on calendar and send job details to staff. Quoting / invoicing / purchases - Very well integrated, I quote using price list items i have set up, once quote confirmed I can create a purchase order in seconds, when its time to invoice it adds atomically again . Cross platform - I use on MacBook, iPad and iPhone works great on all devices. Linked to quickbooks - Ideal saves me having to do anything my accounts lady can deal with it in quickbooks as it atomically ends up there from Tradify. A nice feature I have found is that if I send a CERTIFICATE PDF via Airdrop on my iPad to iPhone I can import into Tradify and link to a job, helps keep all paper work organised.

CONS

There aren't any that I'm aware of, its perfect.

James

Construction, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2022

Possibly a decent software

Didn’t get the chance to have much of a play , couldn’t put it on hold until I had more time to ensure it’s the software for me ? Sales were ringing me consistently and pretty much just trying to ensure I sign up NOW to get the half price for 3 months ( which your standard ) obviously on a commission basis and good on them for pushing relentlessly, However these apps, software are supposed to help ease work but in my experience companies who just push and push are all about the money and getting you to sign on the dotted line? I’d rather pay more for any other software or just persevere with what I’ve been doing for the last 22 years rather than be harassed as I felt I was ( you’ll need the software to help ease your workload because for the two weeks of your trial you’ll find your time being taken up by nuisance calls

PROS

The software looked like it had potential to alleviate many of the things related to my job

CONS

Sales staff were too persistent in getting me to sign up before I even had chance to try it, do not agree with pressure sales and would never sign with a company who has those principles

Kim

Import and Export, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Tradify has revolutionised our business

We came across Tradify after searching for a job management system for 4 or 5 years. Before Tradify we had a collection of different elaborate spreadsheets that had evolved over the years but they required so much time and effort for all of my staff to use and be trained in. We even went down the road of purchasing a custom made job management system, and after 18 months had paid all our money and were never delivered the system, so to have something like Tradify is amazing.

PROS

It is an amazing platform that lets you really fit the system to your own company's needs, it is also great that all our information is accessed through one system and it is very easy to train people to use the system as it design and functionality is very intuitive. Tradify is also very proactive in improving the software and allowing it to grow and further meet the needs that are arising as we all get deeper into using it and applying it to our businesses.

CONS

The Silverlight platform that it runs upon seem to be quite restrictive, but even this is about to be upgraded.

Vendor Response

Hey Kim! We're so happy your team @ Denmark Windows is loving the Tradify platform! Just a little heads up, we're about to launch a completely new and improved Tradify with all the same features you love + many more & the best part... no Silverlight! Whoop!

Replied July 2016

Brendan

Facilities Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Tradify is the backbone of our business!

West Coast Refrigeration is a trade business that previous used Simpro and were converted once we found Tradify due to its ease of use, affordability, mobile functionality and outstanding customer support!

PROS

We cant fault this software as its built perfectly for our trade business and ensures that our field technicians can report their time and materials directly to the job and our office team are so much faster on invoicing customers! Its in real time and as we dont need a direct GPS tracker, we can still use this software to locate staff fast and effectively! I love that you can convert purchase orders straight to bills and allocate materials to the job so our office can cross check and this also makes a easier process for stock ordering and stock-take yearly! Also love that you can save attachments straight from emails on our iphones to jobs and customer profiles. We are also using iAuditor which talks directly with Tradify for our WHS Safety Requirements- this is a huge bonus!!

CONS

Would like to be able to customise our invoices a bit more but the new release is much better than previous.

Vendor Response

Thanks Brendan! Customisable invoices are on their way with the new Tradify 2.0 release.

Replied August 2016

Craig

Construction, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Simplicity at its finest

PROS

For me the ability to capture enquiries, add the customer details into the data base and then quote is essential. I can see every interaction the client has from open their quotes to accepting them and then paying g the invoice. My clients love the ability to accept the quotes online and get reminders if they have chosen an option. Once the quotes are accepted you can create a job, schedule it in and assign it to a worker in quick succession. The job management function allows to you track time onsite and even pause the time to allow for trips to the wholesaler if required so you can then accurately bill for time on site and not guess and this benefits your client as you are not over charging them.

CONS

The one thing I wish they did have was a export calendar function as I’d like to share my calendar with by wife but she doesn’t require access to the system as she isn’t a company secretary or admin assistant. It’s more so she knows whats in my schedule so she can plan her day. At the moment I have load it in to both Tradify and the iPhone calendar.

Darren

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great business tool

Really pleased with it. The team are always very helpful. Always seem to be developing and adding to the product.

PROS

It is critical to our day to day business. Mobile access is great.

CONS

It makes my computer run really slow. Occasionally we struggle to log in. The scheduling section could be easier to use. Enquiries function could be better.

Reason for choosing Tradify

Functionality.

Reasons for switching to Tradify

Needed a link to xero

Iveta

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Tradify for small business

It has helped us a lot with client management and client communication and scheduling workers on sites. They can see instantly on their phone what the job is and I don't need to send out weekly individual emails with address and jobs.

PROS

We are very happy we can keep all our clients data, quotes and scheduling on one system where everyone can see. We are not using the billing as yet but that is another stage for us. We wanted to get everyone used to it first.

CONS

No specific dislikes as yet but sometimes sent quote shows as opened and viewed by the customer when they didn't even received it.

Reason for choosing Tradify

User friendlier and suited our needs more.

Debbie

Security and Investigations, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Excellent product, wonderful company!

From when we first started using the product, excellent training, great customer service throughout, does exactly what we need in this product. It really has saved us a lot of money as we now never miss invoicing any jobs. Great company.

PROS

Extremely intuitive to use, aesthetically pleasing layout, seamless integration with our accounting software.

CONS

Initially the only thing that we didn't like was that it didn't have a feature to email jobs to subcontractors but since then Tradify has fixed this and now does have this feature. That's one of the things we like about this company...they listen to their customers and react by updating and improving their software to better suit their customers.

Reason for choosing Tradify

Integration with Xero, really nice customer service every time we called, looked easy to use.

Oliver

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great addition to aid job Management

Great addition to the business for job/cost management

PROS

Easy to use for busy business on the go.

CONS

None. It provides all I need it to for my business.

Reason for choosing Tradify

Recommendations online

Jacob

1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Tradify is a great app to use for job tracking

So far our experience with Tradify has been positive. We run a small plumbing company and use this app to track our jobs from start to finish. It links up with our accounting system which is great. When we have provided feedback to Tradify on improvements, they have always responded and most of these have been included in the latest software update. It's good to know they are constantly looking to improve the software for the end users (us). When ever we have had a question regarding how to do something in Tradify (which isn't often, as it is very user friendly), their customer service has responded in a very timely manner.

PROS

- user friendly - efficient and effective for our business - customer service is great - updates occur to improve the software

CONS

- not being able to select multiple status' to view jobs - currently you can only select one status at a time to view

Darcy

Electrical/Electronic Manufacturing, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Tradify - small review from a HVAC tech prospective

biggest problem tradufy has solved is time management and reminders in the schedule and being able to link jobs to the schedule is great.

PROS

i love the quote and invoice templates and how easy it is to send off to an email of a phone number which makes it easy to kindly remind customer to pay their bill.

CONS

- would be nice to be able to combine multiple invoices into one invoice but chance I just don't know how to do it. - weekly schedule would be easier if it was in a tile form similar to apple calander to display the week ahead and jobs in each day.

Reasons for switching to Tradify

had troubles using the software and had more issues requesting help. tradify have kept me informed that if i ever need help with the software i can just call them, and in the times i have called they have helped me out.

Daniel

Electrical/Electronic Manufacturing, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

This is the best piece of software for trade businesses especially electricians, plumbers.

Reduced time doing admin work. Consolidation of materials into a single line item. The ability to get your invoices out to your customers quickly, therefor getting paid quicker

PROS

The best thing I like about this software is the ability to consolidate materials into a single line item named materials. This saves massive amounts of precious time not having to double handle paperwork when creating invoices. The user friendly interface makes navigation around this software a breeze. From quoting a job to inputting time and materials into jobs to invoicing a job It saves time and helps to get paid quicker because you can invoice on the completion of job while on site, no more invoicing months later. The intergration with accounting programs reduces lost time by sitting down doing admin work and lets you get on with what you do best.

CONS

Aaron

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2016

Tradify 2.0...

I started using Tradify through another company as a subcontractor and thought the program seemed to work well. After a few months, I decided to switch my company to Tradify. From day one, I found a vast improvement in being able to organize my jobs and set up a simple invoicing procedure that is able to be done on the job. At first there was quite a bit of setting up to do, but once done, it made invoicing, quoting and scheduling much simpler and more time efficient.

PROS

I like being able to send the customer an electronic invoice while on the job. It has made quoting much easier and faster. I like when quoting a job, it shows you the actual profit you will make after labour and parts costings have been removed.

CONS

That I still need to use MYOB as my accounting software. If Tradify could implement payroll and a good accounting system, then I could do away with MYOB.

Dave

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Tradify changed how we operate

this has changed how we operated before. scheduling each staff member the night before so they know where they are heading. We can pull up a report with photos, hours etc from anywhere.

PROS

Tradify enables us to keep everything together from Quoting to invoice, back costing and a record of each job completed

CONS

not being able to send our customer a report with photos etc

Reason for choosing Tradify

tradify connected with Xero

Antonio

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Employee of the year

We have been using Tradify for 2 years now, with easy to use interface, on the fly processing, job tracking and more allows us to spend more time ensuring jobs are done right than getting caught up in the office the whole day with mountains of paperwork.

PROS

Cloud based allows us to work from any location, updating pricing and cost tracking in real time. Easy to use app and online interface.

CONS

Limited to data connection.

Michael

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Could not survive without this software!!

Awesome! Customer service is great and the program has literally saved me thousands by creating systemisation of my business and processes and get me away from any paper-based format

PROS

Scheduling jobs, quoting & invoicing & integration to MYOB are amazing!

CONS

Importing supplier statements against invoices & jobs could be improved

Gregory

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE