---
title: "FieldPulse Software Reviews, Demo & Pricing - 2026"
description: "Review of FieldPulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/field-service/fieldpulse-profile/"
page_type: "product"
language: "en"
---

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FieldPulse

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/fieldpulse-profile/alternatives/)

# FieldPulse Review

Custom quote 1 plan

Wondering if FieldPulse is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

FieldPulse

4.6

[(513)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About FieldPulse

FieldPulse is a web-based field service management solution that creates synergy between office and field teams through automation and integration, capturing customer service data for personalized communications. It streamlines operations for field service businesses and manages workflows efficiently.

FieldPulse's estimates module allows for on-site proposal and invoice generation. The tool's advanced analytics and dashboards help users plan for growth by projecting revenue and managing capacity.

Wondering if FieldPulse is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

## FieldPulse User Interface

## Popular FieldPulse Alternatives

Main Product

FieldPulse

4.6

[(510)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.44Value for money
-   4.65Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)

4.7

[(2749)](https://www.softwareadvice.com/construction/housecall-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.61Value for money
-   4.68Customer support
-   4.49Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/)

4.3

[(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.25Value for money
-   4.27Customer support
-   4.05Functionality

Pricing

Starting at $259.00 per month

Get Price

Alternative Product

[BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/)

4.4

[(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.25Value for money
-   4.53Customer support
-   4.24Functionality

Pricing

Available upon request

Get Price

## FieldPulse Pricing and Plans

FieldPulse has one plan. FieldPulse Pricing is custom-priced.

FieldPulse Pricing

Custom Quote Available.

Seat-based pricing. Full-access and field-only seats priced differently. Add-ons available.…

FieldPulse Pricing plan includes:

-   Customer Management
-   Scheduling & Dispatching
-   Work Order Management
-   Estimates & Invoices
-   Mobile App
-   Workflow Automation
-   Project Management
-   Quickbooks Sync
-   Multi-location Management
-   Open API

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does FieldPulse pricing compare to alternatives?

Explore how FieldPulse's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| FieldPulse4.6[(513)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 |
| [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)4.6[(1,490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) | $39.00 /mo | Available | Not available | 4.4 |
| [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)4.7[(2,749)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) | $79.00 /mo | Available | Not available | 4.6 |
| [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 |
| [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/)4.3[(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) | $259.00 /mo | Not available | Not available | 4.2 |

FieldPulse4.6[(513)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.4

-   [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)4.6[(1,490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)
    
    * * *
    
    Starting price
    
    $39.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)4.7[(2,749)](https://www.softwareadvice.com/construction/housecall-profile/reviews/)
    
    * * *
    
    Starting price
    
    $79.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/)4.3[(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/)
    
    * * *
    
    Starting price
    
    $259.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    

## FieldPulse Features

-   Popular features found in Field Service Management
    
    Alerts/Notifications
    
    Billing & Invoicing
    
    Calendar Management
    
    Contact Database
    
    Electronic Signature
    
    GPS
    
    Inventory Management
    
    Mobile Access
    
    Online Time Clock
    
    Quotes/Estimates
    
    Routing
    
    Service History
    
-   More features of FieldPulse
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    AI Copilot
    
    API
    
    Appointment Management
    
    Approval Process Control
    
    Attendance Management
    
    Attendance Tracking
    
    Audit Trail
    
    Automated Quoting
    
    Automated Scheduling
    
    Automatic Backup
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Bid Management
    
    Booking Management
    
    Budgeting/Forecasting
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Catalog Management
    
    Change Order Management
    
    Client Portal
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commercial
    
    Commercial/Industrial
    
    Communication Management
    
    Compliance Management
    
    Contact Management
    
    Contract/License Management
    
    Contractor Database
    
    Contractor Management
    
    Cost Database
    
    Cost Estimating
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customer Service Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard Creation
    
    Data Connectors
    
    Data Import/Export
    
    Data Visualization
    
    Discount Management
    
    Dispatch Management
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Driver ETA
    
    Electrical Estimating
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Equipment Maintenance
    
    Equipment Tracking
    
    Estimating
    
    Event Calendar
    
    Facility Scheduling
    
    File Storage
    
    For AEC Industry
    
    For Commercial and/or Industrial Electrical Contractors
    
    For General Contractors
    
    For Handyman Industry
    
    For HVAC Companies
    
    For Locksmiths
    
    Forms Management
    
    For Plumbing Industry
    
    Generative AI
    
    Historical Reporting
    
    Industrial
    
    Inspection Management
    
    Interaction Tracking
    
    Inventory Control
    
    Inventory Optimization
    
    Inventory Tracking
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Job Costing
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    KPI Monitoring
    
    Labor Rates
    
    Lead Management
    
    Location Tracking
    
    Maintenance Scheduling
    
    Material Ordering
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Payments
    
    Mobile Signature Capture
    
    Monitoring
    
    Multi-Location
    
    Multiple Projects
    
    Online Booking
    
    Online Invoicing
    
    Payment Collection in the Field
    
    Payment Processing
    
    Performance Management
    
    Performance Metrics
    
    Photo Capture
    
    Prebuilt Assembly
    
    Preventive Maintenance
    
    Price/Margin Management
    
    Pricing and Cost Calculations
    
    Pricing Management
    
    Product Identification
    
    Projections
    
    Project Management
    
    Project Planning
    
    Project Time Tracking
    
    Project Tracking
    
    Proposal Generation
    
    Proposal Management
    
    Purchase Order Management
    
    QuickBooks Integration
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Allocation
    
    Route Optimization
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Service Level Agreement (SLA) Management
    
    Single Page View
    
    SMS Messaging
    
    Status Tracking
    
    Subcontractor Management
    
    Supplier Management
    
    Takeoff
    
    Task Management
    
    Task Scheduling
    
    Team Calendars
    
    Team Management
    
    Technician Management
    
    Template Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Timesheet Management
    
    Time Tracking
    
    User Management
    
    Warranty Tracking
    
    Website Integration
    
    Workflow Management
    
    Workforce Management
    
    Work History
    
    Work Order Creation
    
    Work Order Management
    

## FieldPulse Integrations

QuickBooks Online

Integration rated 4.4 from 139 reviews

Google Calendar

Integration rated 4.4 from 19 reviews

Azuga Fleet

Integration rated 4.5 from 18 reviews

Zapier

Integration rated 4.5 from 10 reviews

NiceJob

Integration rated undefined from -1 review

CompanyCam

Integration rated undefined from -1 review

See all 7 integrations

## FieldPulse User Reviews

## FieldPulse customer ratings

- Overall rating: 4.6/5
- Total reviews: 513

### Rating distribution

- 5 stars: 367 reviews (72%)
- 4 stars: 107 reviews (21%)
- 3 stars: 20 reviews (4%)
- 2 stars: 5 reviews (1%)
- 1 star: 14 reviews (3%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.7/5
- Functionality: 4.4/5

---

### Fast Live Chat and an All-in-One Tool for Scheduling, Estimates, and Invoices

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

FieldPulse being mobile is very helpful. I can work from anywhere and get everything I need done.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5

#### Pros

I appreciate that they have a live chat that gets me help really quickly and is a person. I like that the program does everything. Scheduling, estimates, invoices etc.

#### Cons

I wish FieldPulse settings were more customizable for each customer. For instance, our past due notifications are either all or nothing, and some of the customers are companies that pay monthly, so they get a lot of past due notices even though technically they have 30 days.

#### Vendor response

Love hearing that FieldPulse handles it all for you, from the office or in the field. Thanks for the review!

Replied November 2026

---

### High pressure sales tactics and lies.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I have been taken advantage of by Fieldpulse. Their sales team uses high pressure sales tactics and lies. I was told specifically that certain features would be included. Then after signing the contract they told us it would cost more to include these features. They also told us after signing that it would be even more money to import our data from service fusion . And that they could not properly import all photos and videos. Which is a liability concern for us. After discussing all of this with our representative, [sensitive content hidden], he agreed that this was not fair and agreed to terminate the contract. Fieldpulse now continues to send me bills for $700 USD every month even though we never used the software. And no one from the company will call me back to deal with this

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing good to say about this company. I believe they are scam artists that use high pressure sales tactics.

#### Cons

I would give them 0 stars if I could. We believe we have been taken advantage of by their sleazy onboarding and sales teams.

#### Vendor response

Hi Tyler, thanks for taking the time to write this. It’s clear things haven’t gone the way you expected with FieldPulse, and that matters to us. We’d encourage you to reach out to our team directly so they can review your account and answer any questions or concerns you may have.

Replied November 2026

---

### Need Better Support - Overall Good though

- Overall rating: 4/5
- Reviewer: abbie k.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been with Fieldpulse from the very beginning. We loved our original customer support person but unfortunately she left the company. We've gone through a few since she left and some have been good, others not as good. So its a little more hit and miss these days

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Value for money - its very cost effective for our company, and being a small business that really matters!

#### Cons

The support - we pay for the premium support but I get more and better help by just submitting questions through the chat on the website then from the dedicated person when I reach out to them.

#### Vendor response

Hi Abbie, thank you for being a loyal FieldPulse customer for more than two years. We’re sorry to hear the support experience hasn’t been consistent for you. Please reach out to our support team and ask to have your concerns escalated so you can get connected with the right person.

Replied November 2026

---

### [sensitive content hidden] ROCKS THE HOUSE DOWN!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with FieldPulse has been excellent! The platform has been a great resource for our business, and the support we receive makes the experience even better. A special thank-you to [sensitive content hidden], who has been absolutely amazing to work with. She is knowledgeable, professional, responsive, and genuinely cares about making sure we have the support we need to succeed. Having someone like [sensitive content hidden] in our corner gives us confidence and makes working with FieldPulse that much better. I appreciate the service, support, and continued commitment to helping our business succeed. Highly recommend FieldPulse!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about FieldPulse is the outstanding customer service and the amazing support from [sensitive content hidden]! [sensitive content hidden] is absolutely awesome to work with—she’s knowledgeable, responsive, professional, and always willing to go the extra mile to help. She makes everything feel easy and ensures we feel supported every step of the way. Having someone like [sensitive content hidden] on our side makes a huge difference and truly enhances our experience with FieldPulse. She is a valuable asset to the team, and I couldn’t be happier with the service she provides. Thank you, [sensitive content hidden], for being amazing!

#### Cons

Honestly, my experience with FieldPulse has been very positive. Like any software, there may be a few areas for improvement as the platform continues to evolve, but the overall experience has been great. The excellent support from [sensitive content hidden] makes a big difference, and she helps make any challenges much easier to navigate. I look forward to seeing FieldPulse continue to grow and improve!

#### Vendor response

Hi Rebekah, what a review! It’s great to hear your Customer Success rep has gone the extra mile and made such a difference for your team, and we know she’ll love reading this. We look forward to continuing to grow with your team!

Replied November 2026

---

### Great scheduling tool that saves our team hours weekly

- Overall rating: 5/5
- Reviewer: Suraj Y.
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

FieldPulse has been a great investment for our service business. It provides excellent value for money by combining scheduling, team collaboration, and automated workflow updates into one platform. The security feels solid, and on the rare occasions we ran into a glitch, their customer support team responded quickly to help us sort it out. It has saved us hours of paperwork every single week.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The job scheduling and dispatching tools are incredibly easy to use. It keeps our field techs and the office team completely aligned in real time. We also love the proposal management feature, which lets us create and send professional quotes right from a job site and get fast customer approvals.

#### Cons

The initial setup and getting all of our existing customer data imported took a bit longer than we expected. Also, the mobile app can occasionally lag or run a bit slow when you are in areas with poor cellular service, forcing you to wait for pages to refresh.

#### Vendor response

Hi Suraj, hours back every week is a big deal for any service business, and it’s great to hear FieldPulse is making that happen for you. Really good to know your techs and office are staying in sync, and that quoting from the job site is helping you get approvals faster.

Replied October 2026

---

### [sensitive content hidden] is the best Field Pulse support!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

A special shoutout to [sensitive content hidden] in support—we really enjoy working with her, she’s absolutely amazing!! She makes the “help, what did we click?” moments a whole lot less stressful! 😂

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love FieldPulse’s customizable fields—because our business doesn’t fit in a one-size-fits-all toolbox! I love the ability to move back and forth in work flows. Scheduling seems to be a lot easier.

#### Cons

Im not a fan of how the AR is viewed. While I know this is not an accounting system it’s important to have a good view for receivables. Also, we work with a lot of property management and sometimes we need to change the customer. Unfortunately it’s not a simple task of editing and changing the customer name.

#### Vendor response

Hi Destiny, thanks for the shoutout to our support team! It’s great to hear the custom fields and workflows are giving you the flexibility your business needs.

Replied October 2026

---

### OVERALL SATISTFACTION

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Aside from these few areas for improvement, I think FieldPulse has a lot of potential. The team has been very receptive to feedback, and I appreciate their willingness to work with customers to improve the system. I believe that as the platform continues to develop and our team becomes more familiar with it, many of these challenges will become easier to manage. I also want to give a special shout-out to [sensitive content hidden], who has been a tremendous help to our team! We truly appreciate her support, responsiveness, and willingness to work alongside us as we navigate and learn the FieldPulse system. Having someone who is available to answer questions, help address concerns, and assist with our needs has made the transition much smoother. We are very happy to have [sensitive content hidden] working alongside us and appreciate the time and effort she puts into helping our team succeed!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

FieldPulse has been a great tool for keeping our day-to-day operations organized and running smoothly! It makes scheduling jobs, sending out invoices, and creating purchase orders (POs) so much easier and more efficient. Having everything in one place helps streamline our workflow, keeps communication organized, and saves valuable time throughout the day. The platform is user-friendly and makes managing multiple jobs and keeping track of important details much less stressful. Overall, FieldPulse has been a great addition to our team and helps make our daily operations run more smoothly. Highly recommend!

#### Cons

Overall, there aren't too many cons with FieldPulse! Since it's a newer system for our team, there have been a few bumps along the way, but whenever bugs come up or we have requests for improvements, the FieldPulse team is typically quick to address them or accommodate our needs. Like any new system, it takes time to get used to, and I think some of the initial challenges simply come with learning a new platform. One improvement I would really like to see is a quicker way to search for work orders (WO numbers) directly from the main search bar. Currently, locating a specific job requires navigating to Jobs > All Jobs, selecting the filter, choosing all statuses, and entering the WO number under the custom field value. This process can feel unnecessarily time-consuming when you're just trying to find one job quickly. Another challenge is that all addresses seem to be grouped under the main parent account, which can make it difficult to review the service history for one specific property. It would be helpful to have an easier way to view job history by individual service address without having to sort through jobs associated with the entire parent account.

#### Vendor response

Hi Isabel, it’s great to hear FieldPulse is keeping your day-to-day organized and making it easier to manage multiple jobs at once. We’re glad the support you’ve had along the way has made the transition smoother for your team!

Replied October 2026

---

### Stay far away if you love efficiency, speed, and easy of use in your software

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

1 out of 5 at least we can process money and save on card fees. Other than that it is a poor, slow, inefficient experience

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Saves 5k+ in card fees per month. I can process a customer transaction. it saves customers in a software but others do this also.

#### Cons

Slow to resolve issues on any front. Stay away Super long time to process a customer if he just wants to buy from us we run an appliance store and its just a poor oveall experience that i have complained so much im done complaining just want to warn others to not use this software. I tried to cancel chat ai and they said no because i did not give a 60 day notice and now they are auto renewing me for another year on every service. What a joke.

#### Vendor response

Hi Carlos, thank you for your feedback. We appreciate you being a valued customer, and we are sorry your experience hasn’t been what you were looking for. We passed this along to our team, and they will be reaching out to you directly to talk through your concerns and make sure you have the support you need.

Replied October 2026

---

### FieldPulse is great!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

[sensitive content hidden] has been an amazing help getting us set up and any issues we had early on she was able to assist right away. Going from one platform to another is always stressful but [sensitive content hidden] made it easy and our team efficiency has increased significantly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how its very easy to schedule calls, communicate with customers through the message templates and the scheduler assist when placing new calls on the board

#### Cons

Dislike how sometimes moving around calls on the dispatch board it wont drag out to the duration i request it for, i have to manually go in and adjust the duration

#### Vendor response

Hi Sophia, switching platforms is never easy, so it’s great to hear the transition went smoothly and your team is running more efficiently already. As you continue to get comfortable with the platform, know that our team is here to support you. Welcome to FieldPulse!

Replied October 2026

---

### Amazing Customer Service

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great overall experience! Very user friendly! Amazing customer support! I love how clean the interface is.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The responsiveness of their customer care team! Whenever I have an issue, the team is eager to help assist me and also teach me as well!

#### Cons

Accounts that are past due are more difficult to spot then with other programs. It would be great if an account's name could be manually changed to a different color for Collection purposes

#### Vendor response

Hi Beth, it’s great to hear our support team has been quick to help and that you’re learning along the way, too.

Replied October 2026

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