Fair - Most support personnel were knowledgeable and helpful.

The ease of use in the field is a huge benefit to myself and my techs.

The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support.

It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.

Great value but misses the mark on some aspects.

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software.

I can process payments quickly and I like having all the information of where my techs are at any point in the day and get updates easily.

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

The FieldPulse program is great very easy to use with great support from all team personnel from FieldPluse.

My favorite thing so far has been the customer service.

Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.

Maybe have the ability to drag and drop info on screens.

When you don't have service, you can't use it. The offline mode isn't very useful and tablet apps don't have offline mode.

They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Easy setup and very user friendly. Product support and training were top notch.

Software is very visually appealing and makes scheduling and sending estimates easy. It is intuitive and can be learned quickly.

I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online.

Service is great, appears that they are able and willing to explore options/ideas to improve software.

My business has already received multiple compliments on the customer service we provide through it. The communication is much easier to do and our quotes look so professional coming from field pulse.

The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance.

Good bang for the buck, easy to set up, great customer service that is US based. Very easy to customize to your small business.

Software is not working well for us as we have single customers with alot of individual site and units to keep up with.

Ease of use, cost, & functionality were all very good.

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

We really enjoy the custom fields and tags as well as the ability to use projects to start multiple orders. Overall it’s a great service and really helped us organize our business flow.

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

I love how easy it is to use for people of any age.

The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software.

They can answer every question. The ease of use is amazing considering how high quality and use it is.

I believe that FieldPulse is quite wonderful compared to other products.

I have had great response from customer service. Many options to get in touch with support.

Customer service has been helpful and accommodating in finding work-arounds or making system updates to improve upon their product.

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse.

The ease of use has been nice. Keeps my up to date with the app.

And, customer service is directly with the founder and pool service industry support people.

The customer support has been incredible, quick and effective.

The inability to mass upload customers if you're not using Quickbooks.

The most impactful feature of the software is the ability to route technicians and manage the day to day operations of the field.

Ease of use to set up, interface, customer feedback and scoring.

The emails and photos and customization very each customer helps out so much.

This software is super easy to use. It requires almost zero training.

Even with the bad customers that say things were not done. I just send over the service,repair and show it was completed with photos and a time log and time stamp.

Other record keeping such as technician stop times and chemical cost monitoring allow us to track our company's efficiency at a much more granular level and on a more frequent basis.

This software is incredibly user friendly. It consolidates a lot of our work flow into one easy to use place and has created a higher efficiency in our business.

It also holds your employees accountable because the photos can only be taken through the app. It helps on all ends for me.

There are no real cons to this software, it can be a little slow at times but it is also loading a lot of information so that is to be expected.

Ve been through hell and high water trying to call in to see what’s going on with my pool, what chemicals are being used and finding out waaay to late about repairs needed.

It automated payments, schedules the route, calculates the dosages/chemical cost/ profit margin/etc.

It allows you to identify opportunities and provides a higher level of service to your customers.

Customer Service is first and foremost. The ability to basically manage my company with a mobile device.

Pool brain is the best software I’ve used. SENSITIVE CONTENT] of pool brain is very helpful as well as his team ([SENSITIVE CONTENT], et all).

We truly believe Pool Brain gives us an advantage over competitors because of the intuitiveness of the software.

US Dollar

#1 FSM Platform. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. FieldPulse is an all-in-one application for service contractors to better manage and grow their business. 

Customer Management
Scheduling & Dispatching
Estimates & Invoices
Timesheets
Customer Communications
Booking Portals
and much more....


LongDescription

Labor Rates

Document Templates

Cataloging/Categorization

Employee Management

Messaging

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Customizable Reports

Document Storage

Proposal Generation

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Group Scheduling

Credit Card Processing

Variable Workforce

Invoice Management

Timesheet Management

Project Management

Team Calendars

Communication Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Material Ordering

Multi-Location

Self Service Portal

QuickBooks Integration

Contact Management

Audit Trail

Technician Management

Project Time Tracking

Lead Management

File Storage

Mobile Access

Cost Tracking

Photo Capture

Inventory Tracking

Compliance Management

Real Time Data

Performance Metrics

Groundskeeping Management

Routing

Historical Reporting

Bid Management

Commercial

Client Portal

Preventive Maintenance

Real-Time Notifications

Pricing Management

Commercial/Industrial

Email Reminders

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Email Management

Website Integration

For General Contractors

Project Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Cost Estimating

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Contractor Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

FieldPulse

In Person

Live Online

Webinars

Documentation

Videos

Pool Brain is a cloud-based pool service software that provides the following features:

-The app doesn't require cell signal and will tell the technician exactly what chemicals to add and how much based on a your dosing preferences. 

-If there is a flow or chemical issue the tech doesn't see, Pool Brain will catch it and you'll receive automatic customizable alerts so random follow ups are ever necessary. 

-Billing is fully automated.

-Job templates allow users to setup complex workflows for common repairs or other tasks that can be converted to a job with a click. 

-Profit report shows exactly how much you're making or losing on a route and why. 

-Technician pay is tracked automatically. 

-Multiple bodies of water are easily managed.

-Equipment tracking.

-Graphs give you real-time context on chemicals, PSI, cost, alert trends and more. 

-Clients can login to a customer portal and/or choose to receive job summary emails automatically

-Clients can approve quotes with a click which automatically become jobs.

-Jobs automatically become invoices when closed

-Scheduling and routing are powerful yet simple. Drag and drop anything anywhere or move in bulk. Easily move route stops when technicians call out sick or fall behind.

-2 way fully automated Quickbooks Online sync. You can do all billing and payments directly in Pool Brain and the info is synced to QBO so your taxes/accounting is correct with zero additional input

-Customer feedback is built in to job summary emails and customer portal which prevents bad reviews. Feedback score is auto applied to technician and job record.

...and so much more



Route Optimization

Work Order Management

Billing & Invoicing

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Maintenance Scheduling

Debit/Credit Card Processing

Recurring Invoicing

Image Capture

Chemical Usage Tracking

Booking Management

Online Payments

Recurring Orders

Mobile App

Reporting/Analytics

Communications Management

Electronic Forms

Inspection Checklists 

Mac OS

PoolBrain is offered across two pricing plans, outlined below. A free trial is available.
$10 per month: Provides access for up to 50 office users
$39 per month: for each active field technician

FieldPulse vs Pool Brain

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