The Pool Brain team is building something really special. I'm seeing overnight results with managing my technicians and improving the quality of my service. My team is happier since beginning to use the app, I am happier, and most importantly my customers are thrilled! Thank you so much for building this product. I am so grateful I found it. Completely transformed my business!

The ability to manage what my technicians do in the field is so good.

Can't think of any real cons The app has been great.

We have researched many apps but this has not only been beneficially to our customers but to Our green service techs. This takes our techs step by step and this has given our techs more Confidence in their job.

This software has made our everyday operations move more smoothly from an admin and field worker standpoint. The service techs feel more Confident in their job and the customers love all The detail they are provided now. This software covers every basis to ensure the customer has no doubt of anything getting missed. The measure of the filter psi has been a super helpful.

I hve not found one con for the time we have used it and it only keeps getting better.

very positive and will be an ongoing integration. We will eventually use 100% of the system.

It is difficult to get onsite help with any of the software companies. [sensitive content hidden] onboarding specialists took time to schedule an onsite visit to our company. Ensuring we were set up correctly, luckily we were on his way to the airport.

very detailed which slows the process down but for the information we receive it is acceptable.

PoolBrain replaced the workload of 3 or 4 people, and does it without human error. It's a massive leveraging tool and the analytics are exceptional. It streamlines communication, workflow, quotes and job conversion and the cherry on top is powerful tools to respond to consumer feedback.

Massively powerful. Way more than a small pool company needs, but utterly irreplaceable for large teams who are serious about enterprise-level growth.

It's hard to cite any cons, because the dev team has been very supportive of all our feedback and are already working on implementation of most of the items on our wish list. Bugs are also responded to very quickly and fixed quickly.

Allows me to easily optimize my routes and schedule my technicians efficiently. Also, the automatic billing saves me hours of work. The overall software saves tons of hours and labor you would spend to have multiple people managing all the jobs that Pool Brain handles.

The ease and simplicity of the features! It attacks the main focus and pain points of the pool industry.

Nothing. My team and I love Pool Brain!

I switched from another software that was excel based. It "lost" job information regularly and required my company to host a server to make it mobile friendly for my techs. Switching to Pool Brain was the best business decision Ive made to date.

Customer Service is first and foremost. The ability to basically manage my company with a mobile device

Subscription Based Cost but, with that said it is the best of the subscription based services available and as you scale up cost is predictable

Excellent! And, customer service is directly with the founder and pool service industry support people. Real answers for real questions. If you are considering software for your pool cleaning service (you're missing out if you're not), Pool Brain is the winner. (You can thank me later.)

We purchased a pool cleaning service business who used a ton of paper, whiteboards on the walls, and clipboards to organize and schedule. The first order of business was to adopt software that could reduce administrative, improve communication between pool techs and customers, invoice accurately, and pay pool techs appropriately. And, it had to integrate with QuickBooks Online. Pool Brain does it all! If you do the research and compare similar products, the cost of the software is well worth the investment. You save on time and labor costs, have happier customers and pool techs. The biggest difference is that the [sensitive content hidden] has years of experience in the pool service industry and knows what is needed, is very responsive to ideas for improvement, and continuing to develop.

I don't have any cons at this time. Every time I think I do, the company is working on an update to solve the problem!

We are a better service provider because of Pool Brain. It truly comes down to whether or not YOU'RE ready or "good enough" for Pool Brain, not the other way around. Pool Brain will put a magnifying glass on your weak areas, and force you to provide a better service with it's automatic parameters and customizable alerts. Our eyes were opened to our shortcomings when we migrated to Pool Brain. While we thought we had all our ducks in a row, Pool Brain revealed where we could be better. We truly believe Pool Brain gives us an advantage over competitors because of the intuitiveness of the software.

The quick snapshot of each property is invaluable to our service company.

The integration process was was quite the task to take on. Additionally, while pool service companies are similar in many ways, there are some regional differences that make processes unique. There are a few things we would like more control/customization over (such as tracking filter type through pulling a report, notifications when tasks such as changing a filter element is due, etc.), but one thing I can say about PB is that they are constantly listening to feedback and rolling out updates and changes to bring those requests to life.

This software is incredibly user friendly. It consolidates a lot of our work flow into one easy to use place and has created a higher efficiency in our business. There are also less items that "slip through the cracks" because of the way it is organized. The product is also customizable for your business so youc an focus on the things that are most important to you. The customer interaction with the product has been an unexpected bonus for our business. The customer support has been incredible, quick and effective.

There are no real cons to this software, it can be a little slow at times but it is also loading a lot of information so that is to be expected.

From the demo to creating pool brain to be what we want it to be for our company the entire process has been seamless.

Fine tuning Pool Brain for our company was hands down probably the easiest part; they provide sufficient assistance as well as continued beyond the initial set up. One of our technicians is 66 years old and very timid when it comes to technology, she was able to begin use with very little guidance and use it correctly. The ability to provide each customer with uniform service is very important to us and Pool Brain allows us to use these.

Pool Brain does not currently have the ability to send out emails to specific customers and the route optimization isn't always the way I would like it however does do about 95% of the work for me. These are very minor things, and we are definitely overall extremely happy with the product.

Everything this app has to offer makes for easier and stress free work days! The prompt response from the Poolbrain team is definitely a plus! I love that they work with Quickbooks & that got us up and running in no time when we made the switch to Poolbrain.

Sometimes the software runs slow, I'm aware there is a lot of data in the system, but even if it ran just a little faster that would make things a bit easier.

The most impactful feature of the software is the ability to route technicians and manage the day to day operations of the field. It allows you to identify opportunities and provides a higher level of service to your customers.

The inability to mass upload customers if you're not using Quickbooks.

This is an amazing product. It has the analytics and alarm features that, as a pool services business owner and operator, I've been dreaming of for a long time. I can't believe I'm only just finding out about it.

Pool Brain's alarm features that allow our business to track a pool's stats in real time are very important to us. They allow us to actively monitor our customers' water chemistry and equipment, to ensure no issues slip through the cracks and that we're proactively solving problems for them. Other record keeping such as technician stop times and chemical cost monitoring allow us to track our company's efficiency at a much more granular level and on a more frequent basis. Instead of relying on crude metrics like monthly and quarterly financials, we now have a detailed picture of where we're spending money and time, and we can review it on a daily or weekly basis to suit our needs.

I wish that Pool Brain could integrate with Stripe, as it offers the most flexibility and functionality when invoicing customers, putting them on a subscription, and issuing cards to employees.

Pool Brain has been nothing but great with the customer support

The way we can do everything from one software and how easy it is to use.

When you are first learning the software and the one setting it up it can be a little overwhelming.

From the user end to the administration side. Pool brain is the best software I’ve used. [SENSITIVE CONTENT] of pool brain is very helpful as well as his team ([SENSITIVE CONTENT], et all)

Pool Brain is the foundation of my business, aside from my ability to collect clients, pool brain handles pretty much everything else. It automated payments, schedules the route, calculates the dosages/chemical cost/ profit margin/etc.

At first it takes getting used to because there are just so many features you don’t really know where to start. Once I learned how to create a customer and set up paya it became super easy.

The emails and photos and customization very each customer helps out so much. Even with the bad customers that say things were not done. I just send over the service,repair and show it was completed with photos and a time log and time stamp. It also holds your employees accountable because the photos can only be taken through the app. It helps on all ends for me. I can log in from anywhere to check on my guys at anytime.

Everything about Poolbrain has made managing routes very easy. It's hard to name one feature.

None that I can't name. Any issues I have [SENSITIVE CONTENT] is very fast to respond and take new ideas into consideration.

It’s an amazing system that all pool companies should use! No more wasted time calling in for updates when it’s easily sent to me with all the infomation I need. I will never use another pool company that doesn’t implement PoolBrain!

I have been having my pools serviced by various pool companies, and my recent company started using Poolbrain as a way to connect to their customers. I now receive weekly updates by EMAIL on my condition of my pool, repairs needed and even chemical balancing! It’s so satisfying to know even when I’m away my pool is being taken care of and I know when someone’s in my yard! A game changer for sure! No more wet pieces of paper in my skimmer or scattered throughout my yard, glad my pool company finally jumped into the 21st century with this program!

That it hasn't been around for a longer amount of time! I’ve been through hell and high water trying to call in to see what’s going on with my pool, what chemicals are being used and finding out waaay to late about repairs needed! No more!

My customers get a very detailed report of my activities while I’m on site. They are assured that I am not skipping anything on service days.

This software is super easy to use. It requires almost zero training. Very self explanatory. It also helps me to not forget to do something at a job.

I can’t say that there is anything bad about this software.

ease of use and dominating the competition

All my what if you hades are coming soon

Excellent support and new features being added all the time.

Ease of use to set up, interface, customer feedback and scoring. Great customer support.

No cons, this software is really easy to set up and use.