About Verizon Connect

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps with smart clustering helps businesses manage fuel costs, provide accurate ETAs, keep tabs on equipment with asset tracking, and oversee a mobile workforce with vehicle tracking. Verizon Connect Reveal includes GPS tracking, high-resolution maps, fuel consumption management, asset tracking, customizable dashboards, performance analytics, and more. With integrated fleet tracking, fleet operators can view all drivers on a map and automatically detect driving behavior such as harsh braking, quick starts, hard morning, and additional vehicle mi...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

717 Reviews of Verizon Connect

Average User Ratings

Overall

3.18 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(199)

199

4 stars

(170)

170

3 stars

(101)

101

2 stars

(66)

66

1 stars

(188)

188

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 717 results

May 2018

User Profile Picture

Cindy from ELEVATED SERVICES, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

It's one of the best purchases our company ever made.

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

August 2021

Glenford from Pr Spex Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

1.0

Functionality

4.0

August 2021

Terrible On boarding experience

2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did send me a warning that I would be charged $100 per vehicle if I missed my install appointment, but can't tell me how much they will reimbursement for the cost of my staff sitting round waiting.

Pros

Hard to say, I can't get the install done.

Cons

Customer service is terrible, no follow up, hard to get anyone that will be accountable. Be prepared for long hold times if you have issues.

Reasons for Choosing Verizon Connect

I have verizon fios, thought having to deal with one contractor would benefit me. I was wrong.

September 2020

Heather from jck

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

amazing!

It has been very good, overall it was easy to use and have not had a problem with the service so far.

Pros

Extremely easy to use, Granular functionality for alerts personalizable dashboards, Great monitoring features.

Cons

Long contract periods, this service is actually quite expensive. I wish there was some type of price break, Must install system yourself.

Reasons for Choosing Verizon Connect

It just had a update and we wanted to try it out for ourselves.

January 2022

Bill from Landscape Services Group

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

January 2022

Find another iption

The products works, it is a real shame they took a wonderful company with excellent customer service and destroyed it. Do not use, do not use, do not use Verizon.

Pros

Once setup the system works well. We started with fleetmatics and used them for several years before Verizon took over.

Cons

Initially the transfer was smooth but within months of the buyout customer service dropped severely. A few years later and we simply can’t reach anyone. We have been trying for 6 months to acquire new units for additional vehicles and equipment. We were contacted by a sales rep to renew our contract which we did reluctantly hoping that would allow us to get our additional equipment. Nothing but Crickets since then, now trying to figure out how to cancel. We’ve since Called our bank to stop payments, there is no where online to change billing or payment info.

November 2021

chuck from reliable wire and cable

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

great product

helps manage times for deliveries and give customers accurate deliveries times

Pros

how it breaks down times speeding idle times

Cons

haven't found anything that i do not like about this

Reasons for Switching to Verizon Connect

offered better options