# Verizon Connect Software Reviews, Demo & Pricing - 2026

> Review of Verizon Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/verizon-connect-profile

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Verizon Connect

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Overview

[Reviews](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/verizon-connect-profile/alternatives/)

# Verizon Connect 2026: Benefits, Features & Pricing

Wondering if Verizon Connect is right for your organization?

Our GPS Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Verizon Connect

3.2

[(945)](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/)

Pricing

Pricing available upon request

### About Verizon Connect

Verizon Connect is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps with smart clustering help businesses manage fuel costs, provide accurate ETAs, keep tabs on equipment with asset tracking and oversee a mobile workforce with vehicle tracking.

Verizon Connect includes GPS tracking, high-resolution maps, fuel consumption management, asset tracking, customizable dashboards, performance analytics and more features. With integrated fleet tracking, fleet operators can view all drivers on a map and automatically detect driving behavior such as harsh braking, quick starts, hard morning and additional vehicle misuse.

Verizon Connect sends real-time push alerts to notify dispatchers and supervisors of dangerous driver behavior. As an ELD solution, Verizon Connect provides mobile capabilities via an iOS and Android app for drivers to track performance and productivity through any smartphone. Once drivers log in, drivers can view nearby company vehicles and receive assignments. Any driver is able to view scheduled stops and an electro...

nic log to see how they compare with other drivers using metrics such as the number of stops, idling and speeding.

Wondering if Verizon Connect is right for your organization?

Our GPS Tracking Software selection experts can help you in 15 minutes or less.

## Verizon Connect User Interface

## Popular Verizon Connect Alternatives

Main Product

Verizon Connect

3.2

[(945)](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/)

Ratings Breakdown

-   3.43Ease of use
-   2.84Value for money
-   2.77Customer support
-   3.27Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Motive](https://www.softwareadvice.com/fleet-management/motive-profile/)

4.5

[(1688)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.21Value for money
-   4.40Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/)

4.5

[(1008)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.27Value for money
-   4.25Customer support
-   4.42Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/)

4.8

[(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.63Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/)

4.8

[(263)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.78Value for money
-   4.83Customer support
-   4.73Functionality

Pricing

Starting at $13.95 per month

Get Price

Alternative Product

[GPS Insight](https://www.softwareadvice.com/fleet-management/gps-insight-profile/)

4.5

[(243)](https://www.softwareadvice.com/fleet-management/gps-insight-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.35Value for money
-   4.54Customer support
-   4.36Functionality

Pricing

Starting at $14.95 per month

Get Price

## Verizon Connect Pros and Cons

We analyzed 945 verified reviews for Verizon Connect to find out what actual users really think.

Select to learn more

Intuitive Platform Navigation

Verizon Connect offers a user-friendly interface across both desktop and mobile, making it easy to set up, customize dashboards, and manage daily tasks. Users appreciate straightforward navigation, accessible features, and the ability to quickly view and organize essential information.

Real-Time Fleet Visibility

The platform provides reliable real-time GPS tracking for vehicles and assets, helping businesses monitor locations, track routes, and improve safety. Users value detailed tracking, historical data, and the ability to confirm vehicle activity, which supports accountability and efficient operations.

Ineffective Communication Channels

Communication with support is often unreliable, with calls and emails going unanswered or delayed. Users face long hold times, repeated requests for information, and confusion between departments, leading to unresolved cases and a lack of timely assistance.

Unresponsive Support Experience

Users frequently report poor customer service, with slow response times, unresolved issues, and inconsistent communication. Many experience difficulty reaching knowledgeable representatives, repeated transfers, and a lack of follow-up, making problem resolution frustrating and time-consuming.

Inconsistent Vehicle Integration

Managing vehicles can be challenging due to frequent device malfunctions, inaccurate tracking, and limited mobile app capabilities. Users struggle with installation issues, delayed location updates, and difficulty assigning drivers or editing vehicle information, impacting overall fleet management.

## Verizon Connect Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Verizon Connect Features

-   Popular features found in GPS Tracking
    
    Asset Tracking
    
    Historical Reporting
    
    Real-Time Monitoring
    
    Routing
    
    Vehicle Tracking
    
-   More features of Verizon Connect
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Availability Management
    
    Barcoding/RFID
    
    Billing & Invoicing
    
    Calendar Management
    
    Compliance Management
    
    Confirmations/Reminders
    
    Contact Database
    
    Contract/License Management
    
    Cost Tracking
    
    Customer Database
    
    Customer Management
    
    Customizable Dashboard
    
    Customizable Reports
    
    Data Visualization
    
    Directions
    
    Dispatch Management
    
    Document Imaging
    
    Driver Management
    
    Driver Settlements
    
    Electronic Signature
    
    Email Alerts
    
    Employee Management
    
    Employee Scheduling
    
    Equipment Maintenance
    
    Equipment Tracking
    
    Facility Scheduling
    
    Fleet Management
    
    For Drivers
    
    For Mechanical Equipment
    
    For Plumbing Industry
    
    Fuel Cost Management
    
    Fuel Management
    
    Fuel Tracking
    
    Geofencing
    
    Geographic Maps
    
    Geolocation
    
    GPS
    
    Group Scheduling
    
    IFTA Reporting
    
    Inspection Management
    
    Inventory Control
    
    Inventory Management
    
    Inventory Tracking
    
    Job Costing
    
    Job Management
    
    Lead Management
    
    Live Driver Tracking
    
    Location Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Mileage Tracking
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Monitoring
    
    Multi-Location
    
    Online Booking
    
    Online Time Clock
    
    Order Management
    
    Payment Collection in the Field
    
    Preventive Maintenance
    
    Quotes/Estimates
    
    Real-Time Notifications
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Resource Scheduling
    
    Scheduling
    
    Self Service Portal
    
    Service History
    
    Shipping Management
    
    Technician Management
    
    Third-Party Integrations
    
    Timesheet Management
    
    Time Tracking
    
    Tire Management
    
    Trip Logs
    
    Variables Monitoring
    
    Vehicle Information
    
    Vehicle Maintenance
    
    Vehicle Management
    
    VIN Lookup
    
    Violation Tracking
    
    Work Order Management
    

## Verizon Connect Integrations

FourKites

Integration rated undefined from -1 review

Fleetio

Integration rated undefined from -1 review

Descartes MacroPoint

Integration rated undefined from -1 review

AssetWorks

Integration rated undefined from -1 review

Whip Around

Integration rated undefined from -1 review

Shipwell

Integration rated undefined from -1 review

See all 19 integrations

## Verizon Connect User Reviews

Overall Rating

3.2

Ratings Breakdown

5

31%

4

22%

3

13%

2

8%

1

26%

Secondary Ratings

Ease of Use

3.4

Value for money

2.8

Customer support

2.8

Functionality

3.3

JJ

Jasmina J.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Verizon Connect

5

I have had a great experience with Verizon connect over the last 5 years and they are there to speak to me anytime I need.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

I love Verizon connect. I have been with Verizon personally for over 5 years and they are a great company!

Cons:

I love Verizon connect. I have been with Verizon personally for over 5 years and i can say that there is nothing that I dislike about it.

Read More

VR

Verified

Reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Logistics Manager

4

Overall, our experience was mediocre. When trying to reach support, it was very difficult and took weeks to get a response.

Ratings Breakdown

4

Ease of use

3

Value for money

1

Customer support

4

Functionality

Pros:

I liked the ease of tracking vehicles. The main screen made it super easy to track a vehicle's route.

Cons:

Overall, Verizon Connect was more expensive than other companies'. Support became a huge issue as well.

Reasons for choosing Verizon Connect

Our mother company had chosen Verizon connect.

Read More

LY

Loganne Y.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Verizon Connect 2025

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that Verizon Connect is so easy for the user and gives accurate, real-time tracking. It also focuses on safety.

Cons:

If you start out with Verizon connect it can feel overwhelming at the start but once you work with it you realize it’s not so complex.

Read More

JW

JON W.

Verified reviewer

Architecture & Planning

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2026

Lower tier GPS service

2

It has been an issue from the first day of using until now. half of the devices go bad easily with no fixes readily available. it is a money grab because if you need support there is almost none. if i needed a new device that was sent almost immediately.

Ratings Breakdown

3

Ease of use

2

Value for money

1

Customer support

2

Functionality

Pros:

Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks very soon after install.

Cons:

customer support lacking, a lot of features are missing that many other gps tracking providers use. Most of the issues cannot be solved on your own and you need to contact customer service in which they take days to respond.

Read More

CL

Carrie L.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2026

BAD IDEA TO PURCHASE

1

COULD NOT GET VERIZON TO CANCEL CONTRACT. THEY COULD NOT GET THEIR TRACKERS TO WORK SO THEY WERE USLESS

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

NOTHING.WE COULDNT GET THE TRACKERS TO WORK EVEN WITH THEIR OWN TECH SUPPORT TRYING TO GET THEM READY

Cons:

TRACKERS WOULDNT WORK. WOULD NOT CONNECT TO SATELITE TO TRACK VEHICLES. THEN THEY WOULDNT CANCEL THE CONTRACT

Reasons for choosing Verizon Connect

COST AND SUPPOSED RELIABILITY - BUT THAT WAS PROVEN WRONG

Read More

PB

Peter B.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

tracker do not work

1

terrible, have been trying of a month now to get our account rep to call us about problem, so far nothing. dont get tangled up with this company.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

only pro might be they do have a good computer cloud base program. easy to see tracking assets when they sometimes check in.

Cons:

we have 14 asset trackers on semi trailers. have been trying to get this to work for 2 years now. But their trackers stop working at about 20% per month. They just dont read anymore. talk with customer service and go thru the trouble shoot procedure and then they send a new one., in which you have a 50% chance of that one working. and they just keep charging you every month if it works or not.

Reasons for switching to Verizon Connect

was suppose to be cheaper, but all the time we have put in talking with customer service and replacing trailer asset trackers every month has made this much more expensive.

Read More

Kevin B.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Mesquite review of Verizon Connect

4

Overall 7 out of 10. Their installers are horrendous, leaving wires dangling, but they are 3rd party and not Verizon direct. The desktop site makes tracking and IFTA easy

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

5

Functionality

Pros:

Ease of use with the desktop version combined with the app allows us to track assets. It also integrates directly with TruckerTools and TruckBase

Cons:

The app is sometimes glitchy and does not show all changes made in the desktop. This can lead to confusion

Reasons for choosing Verizon Connect

Back end support, ease of use, feature availability and pricing

Read More

KC

Kyle C.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Robust and user friendly software

4

Verizon connect is overall good software, a HUGE improvement over J.J. Keller software.

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

5

Functionality

Pros:

Live Map view is a very useful tool, great for monitoring driver locations.

Cons:

The mobile app. The app works but has a lot of issues accurately displaying information to the driver.

Reasons for switching to Verizon Connect

Corporate decision, I did not make but related to poor product and Verizon price point was better.

Read More

Erik S.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Verizon Connect ELD, GPS Tracking, Dispatch System.

3

Verizon Connect is a ok ELD, GPS Tracking, and Dispatch system. The price after your promotional rate is great. But once you are out of your promotional rate the product is over priced for what is offered compared to other platforms. The key is customer service and the tech support is not good, they are not fast to fix or correct issues within there system or products.

Ratings Breakdown

5

Ease of use

2

Value for money

1

Customer support

4

Functionality

Pros:

The platform is easy to use, user friendly, easy to set up.

Cons:

The customer support, tech support is not the best and they are not in a hurry to fix issues once there is a tech issue or issue within the system. There system has a lag in the GPS tracking system.

Reasons for choosing Verizon Connect

Their promotional pricing and free equipment with three months free and the Verizon Wireless discount on our company cell phone service was great.

Read More

EH

EDGAR H.

Verified reviewer

Transportation/ Trucking/ Railroad

5001-10000 employees

Used monthly for less than 6 months

Review source

Reviewed June 2026

Easy to use

4

I used Verizon connect in the past and had a positive experience with it was helpful for traking vehicles

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

What I Like Most: Verizon Connect makes it easy to see where all of our vehicles are and helps keep track of driver activity, maintenance, and overall fleet performance

Cons:

What i like the least is that sometimes the system can be a little slow, and some features take time to learn

Read More

Showing 1 - 10 of 945 Reviews

[See All Reviews](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/)

## Verizon Connect Popular Comparisons

[Motive vs Verizon Connect](https://www.softwareadvice.com/fleet-management/motive-profile/vs/verizon-connect/)[Samsara vs Verizon Connect](https://www.softwareadvice.com/fleet-management/samsara-profile/vs/verizon-connect/)[Transvirtual vs Verizon Connect](https://www.softwareadvice.com/retail/transvirtual-profile/vs/verizon-connect/)[One Step GPS vs Verizon Connect](https://www.softwareadvice.com/field-service/one-step-gps-profile/vs/verizon-connect/)[GPS Insight vs Verizon Connect](https://www.softwareadvice.com/fleet-management/gps-insight-profile/vs/verizon-connect/)[Fleetio vs Verizon Connect](https://www.softwareadvice.com/fleet-management/fleetio-profile/vs/verizon-connect/)[Geotab vs Verizon Connect](https://www.softwareadvice.com/fleet-management/my-geotab-profile/vs/verizon-connect/)[Azuga Fleet vs Verizon Connect](https://www.softwareadvice.com/logbook/azuga-fleet-profile/vs/verizon-connect/)

[Compare All Alternatives](https://www.softwareadvice.com/field-service/verizon-connect-profile/alternatives/)

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Stuck Between Options?

Our experts can help you compare Verizon Connect with other top options, so you can find the best fit for your needs.

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