MobiWork Software

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About MobiWork

"MobiWork® prides itself as the top software solution that helps companies with technicians in the field to carry out their job efficiently without any delays but with superior logistical coordination, dispacth, GPS tracking, payments, invoicing, email/text message alerts, and much more! MobiWork is a robust, scalable, and configurable mobile workforce software solution for all small, mid-sized, and large enterprise businesses regardless if they range from a few to tens of thousands employees out in the field. MobiWork was engineered by industry experts as the #1 leading workforce software solution for all companies with employees in the workforce. MobiWork as a leading provider of smartphone and cloud-based mobile workforce software solution in field services, logist...

MobiWork Pricing

NO contract, NO maintenance fees, NO termination fees, NO CAPEX, FREE 14 day trial, FREE consultation with a solutions expert, FREE cloud-based hosting, FREE updates, FREE support

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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MobiWork User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 41 reviews

edward

Company size: 51-200 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Excellent solution for property management maintenance and construction

We manage a lot of units, commercial and residential. Mobiwork is crucial to being able to manage maintenance and service calls and billing for the work needed. Easy to use interface for techs in the field, tracks all their time, locations, and schedules. Has improved our response since techs are alerted so quickly when a work order is assigned.

Pros

Excellent work order management and dispatching. Easy to set up and use. We have hundreds of units and Mobiwork makes it easy to manage service calls, maintenance, and construction/renovations. Billing/invoicing is easy to manage.

Cons

Can't think of anything. Any features we have asked for have been made for us.

Reasons for choosing MobiWork

Billing customization, easy of use, software support

Reasons for switching to MobiWork

Corrigo was not willing to update their software with the customized scripting they had set up for us initially. We had specific rules needed for billing and charging out and we were on an old version and got left behind as they updated the software. We needed a new solution that was easier to use both for admins and field users and still have the custom rules implemented in billing that we needed. Mobiwork was the easy choice for us.

Response from MobiWork

Thank you for your thorough review, Edward. Your words are extremely kind. We're very happy to hear that MobiWork helps your team in so many ways. We look forward to continue to service you and your team!

Replied May 2022

Chad

Company size: 11-50 employees

Industry: Industrial Automation

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Service Tracking Software

Awesome customer service and very patient customizing it to our needs.

Pros

We are now able to track our service engineers locations and work completed with all team members having access at all times. Mobiwork even created custom reports for us to track critical processes that we need to track daily.

Cons

There was a learning initially but know we have all the information that we need at our fingertips with the help of the great training team at Mobiwork!

Response from MobiWork

Thank so much for your kind words, Chad. The feeling is mutual: your team is pretty awesome to work with!

Replied April 2022

Gavin

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

American Direct Logistics- Mobiwork Review

[SENSITIVE CONTENT]and staff are exceptional to work with to enable our business to function at the highest level.

Pros

Mobiwork' s software platform offered significant customization options for American Direct Logistics. The alerts and notifications features reduce manual labor hours in contacting and following up with our field technicians. EDI capabilities along with a seamless integration process allow for increased productivity for our staff.

Cons

American Direct Logistics is currently working with Mobiwork on an integration process with Twilio which will further enhance our communications to our field technicians and reduce response times.

Reasons for switching to MobiWork

The Mobiwork software offered all of the features and customization options to take our business to the next level.

Response from MobiWork

Thank you so much your feedback, Gavin. We're so glad the Mobiwork app is working well for you and your team. We count ourselves lucky for customers like you. We look forward to continuing to work with you!

Replied January 2022

Ricky

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

January 2022

MobiWork Review

Pros

The picture taking and being able to relate it to a job is really important.

Cons

Software lags a lot, scheduling and job management was not easy. Set up was easy but no help with integration into the company and we were left to our own devices.

Response from MobiWork

Thank you for your valuable feedback, Ricky. We're glad you're enjoying the Mobiwork's ability to take pictures and attach them to a job. I'm sorry you feel you were left alone during the setup process. We do offer an initial onboarding call with our customer success team free of charge. But for a more personalized, one-on-one training we charge a nominal fee. Having said that, please feel free to reach out to support@mobiwork.com and let us know if there are specific features you need help with, and we'll be happy to accommodate you. Thanks again for taking the time to give us your feedback.

Replied March 2022

Jerry

Company size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

MobiWork in the transportation industry is the best choice.

I've worked with MobiWork for a few years now. We've integrated using their API, and we use the application on a daily basis.

Pros

MobiWork has a product that works well for any dispatching or scheduling organization. We use it within the transportation industry to dispatch our technician quickly to emergency breakdown. Everything works in real-time and is easy to use from portal to technical mechanics out in the field via the mobile app. Our customers use the customer portal to eliminate the need for telephone interaction.

Cons

I honestly don't have any cons to share.

Reasons for choosing MobiWork

Ease of use and fits our business model. Mobiwork is highly modifiable and easy to learn by the on premise technical staff.

Response from MobiWork

Thank you for your kind words, Jerry. We're very happy to hear you're enjoying our software. We look forward continuing to provide great service to awesome customers like you.

Replied March 2022

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