# PestPac Software Reviews, Demo & Pricing - 2026 > Review of PestPac Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/pestpac-profile --- [Home](https://www.softwareadvice.com/) / [Pest Control Software](https://www.softwareadvice.com/field-service/pest-control-comparison/) / PestPac Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/pestpac-profile/alternatives/) # PestPac 2026: Benefits, Features & Pricing Wondering if PestPac is right for your organization? Our Pest Control Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview PestPac 3.9 [(255)](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/) Pricing Pricing available upon request ### About PestPac PestPac, a WorkWave software, is a web-based field service management solution, offering features to help improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians or large business with multiple technicians and staff. PestPac provides a solution to track and manage field technician activity, sales processes, job scheduling, customer invoicing and billing. The solution offers tools to improve lead flow, optimize route plans, and track appointments. The digital logbook allows back-end users to navigate through documents, inspection reports, certifications and other key business documents. In addition to the core features, the solution also offers few additional modules like GPS tracking and route optimization to enhance product capabilities. Its service performance measurement tool helps businesses gain insights into new opportunities and monitor the service quality. The solution can also be accessed using PestPac mobile application available for both Android and iPhone devices. Field technicians can time in and out of service appointments, add proof of service, get directions for service location, and accept c... ustomer signatures and payments with PestPac mobile apps. PestPac provides advanced pest control software designed to enhance the efficiency and productivity of pest control operators in both residential and commercial settings. The software offers a comprehensive end-to-end system, empowering users to streamline processes both in the office and in the field. PestPac enables operators to serve more customers and increase revenue through optimized operations. Key features of PestPac include scheduling capabilities that allow users to manage customer appointments and optimize technician routes for improved service delivery. The software also offers contract management tools, CRM functionalities to track customer interactions, and termite inspection support. Furthermore, PestPac provides detailed reporting features for better business insights, a customer portal for enhanced communication, chemical tracking functionalities, and integrated accounting tools to streamline financial processes. Technical specifications of PestPac include API integration capabilities, allowing connectivity with other software systems. The software is designed to enhance productivity, and elevate the overall customer experience for pest control operators. Also, PestPac's private equity in field service ensures data security and compliance with industry standards, giving users peace of mind regarding operational and customer data safety. Additionally, PestPac's commitment to innovation in field service management reflects in its SOC-1 certification, emphasizing the software's adherence to stringent security protocols. Overall, with its focus on driving operational efficiency, enhancing customer service, and supporting business growth, PestPac continues to be a reliable solution for pest management companies looking to optimize operations and achieve sustainable success. Wondering if PestPac is right for your organization? Our Pest Control Software selection experts can help you in 15 minutes or less. ## PestPac User Interface ## Popular PestPac Alternatives Main Product PestPac 3.9 [(255)](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/) Ratings Breakdown - 3.60Ease of use - 3.74Value for money - 3.88Customer support - 3.94Functionality Pricing Available upon request Get Price Alternative Product [FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/) 4.3 [(401)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.14Value for money - 4.19Customer support - 4.13Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Briostack](https://www.softwareadvice.com/field-service/briostack-profile/) 4.0 [(71)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/) Ratings Breakdown - 3.90Ease of use - 3.94Value for money - 4.04Customer support - 3.93Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## PestPac Pricing and Plans Starting price: $1.00 Free Trial Free Version Emerging $1.00 No plan information available Growing $0.00 No plan information available Enterprise $0.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PestPac Features - Popular features found in Pest Control Billing & Invoicing Calendar Management Customer Database Dispatch Management Electronic Signature Fleet Management Job Scheduling Pest Activity Tracking Pesticide Usage Tracking Quotes/Estimates Routing - More features of PestPac Activity Dashboard Activity Tracking Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Client Portal CRM Customer History Customizable Fields Customizable Reports Customizable Templates Drag & Drop Electronic Payments Email Management For Pest Control Companies GPS Inventory Management Job Management Job Tracking Location Tracking Mobile Access Mobile Signature Capture Multi-Location Property Layouts Real-Time Data Real-Time Reporting Reminders Reporting & Statistics Route Optimization Scheduling Service History SMS Messaging Technician Management Third-Party Integrations Workflow Management Work Order Management ## PestPac Integrations QuickBooks Online Advanced Integration rated undefined from -1 review SalesRabbit Integration rated undefined from -1 review ## PestPac User Reviews Overall Rating 3.9 Ratings Breakdown 5 49% 4 24% 3 10% 2 4% 1 14% Secondary Ratings Ease of Use 3.6 Value for money 3.7 Customer support 3.9 Functionality 3.9 Rich A. Verified reviewer Consumer Services 51-200 employees Used daily for more than 2 years Review source Reviewed January 2025 Great product! 5 I was new to PestPac and learning my way around the site was seamless and easy. Learning how to utilize certain features was not difficult. Optimizing is key to our everyday Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very user friendly, dashboard is not too clunky. Optimization is very good Cons: The colors for the scheduler could be better Vendor Response Thank you for your feedback. We have taken note of your comments and are very happy you are finding success with our products. -WorkWave Replied January 2025 Read More BR Brennan R. Verified reviewer Public Safety 2-10 employees Used daily for more than 2 years Review source Reviewed May 2025 3 years and counting, still enjoying it! 4 We think it's great. The majority of problems we've had have honestly been our own fault for not knowing the software. Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. You need to learn this software properly, get trained, and pay attention! Use support if you don't know by calling in and getting your questions answered. We have never had a problem with support either if there was an issue. They have helped us through step by step every time we've called so we don't understand why people say there's no support. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Pestpac has everything you need to run your pest business. There's a reason why it's a standard. Easy to generate any report we want or put in materials, or customize anything especially pesticide reporting which is a huge deal for us. Many other software programs do not have proper pest reporting elements. It's very deep, or you can set it up and run it simply. Cons: Although this seems to be every software we have tried, the ability to keep clocked in once midnight occurs for overnight shifts without having to time out and time back in again. Every software company has this issue for some reason that we know of. The software use of the camera does not register barcodes well for scanning devices, tried with different phones and still an issue. We just click to register the device manually or use a separate scanner. These are the only reason for us specifically why it's not 5 stars. More of a 4.5 Reasons for choosing PestPac None of the alternatives could match the functionality. Vendor Response Hello and thank you for leaving such a positive review of PestPac. We have noted all of your comments and concerns as we work to be the best partner to you and your company. Thank you! - WorkWave Replied May 2025 Read More MC Mary C. Verified reviewer Consumer Services 2-10 employees Used unspecified for more than 2 years Review source Reviewed November 2019 Dependable product and excellent customer service support! 5 Very good experience with WorkWave PestPac overall. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is very reliable. We use this daily and it never fails. Very easy to create customized reports. E-mail and text notifications to customers for appointment notifications work extremely well. Customer service is very quick to respond to any problems or questions if needed. I highly recommend this product. Cons: We tried the mobile app. What we did not like about it was that the technician could not look up customer histories of past jobs. The only thing available was the jobs listed for them to do, could not add a customer on the fly if needed. That had to be done on the administrative side at the office. The app did not suit our needs so I cancelled the mobile app service. Read More CL Chloe L. Verified reviewer Consumer Goods 201-500 employees Used daily for less than 6 months Review source Reviewed May 2026 It doesn't get any easier than this. 5 Overall, I would say it has been a uniquely positive experience. I haven't had any major issues, the platform runs with no bumps, it is easy to tech to new employees, and it makes things at the office as easy as breathing. Our customers seem to love how organized it is as well; they don't have to worry about their information going amiss. It processes payments smoothly, stores card and bank info securely, and it is such incredible quality for its price. You will wish you had started with PestPac sooner. If you are to have any issues, rest assured that PestPac customer service is like no other, it is speedy and incredibly easy to get ahold of them. The Reporting system is wonderful, efficient, and classical as well, and I could go on about all of the incredible features PestPac contains but you just have to try it yourself. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its user interface was mature and user friendly but had a level of professionalism to it that really goes to show that the people behind PestPac are dedicated individuals. Cons: I would say I least liked that I didn't work somewhere that used it sooner. We use it in conjunction with other software, and it runs smoothly across platforms. It truly is a jack of all trades in my experience. Read More MH Matt H. Verified reviewer Consumer Services 51-200 employees Used daily for more than 2 years Review source Reviewed February 2025 Overall Great Product 4 Overall we have had a good experience with the software, it has made us more efficient in our operations. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. Simplifies route management and scheduling, increases efficiency in the office and the field. Cons: Some of the base reporting around change log tracking seems incomplete. It doesn’t track changes to some fields. Gap in logging from mobile. Reasons for choosing PestPac Best option for all around use, no other vendor does everything as well as PestPac does. Vendor Response Thank you for your feedback! We've noted all of your comments as we work to make PestPac the best partner for you and your business. -WorkWave Replied February 2025 Read More DC Debra C. Verified reviewer Environmental Services 2-10 employees Used daily for less than 6 months Review source Reviewed July 2025 Lack of Support 1 A very labor intensive process that 9 weeks in still leaves me unable to use most features at all... Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: There is potential for this software but the promises made have not remotely been met, support lacks. Cons: The migration process is expensive, incomplete and requires extreme manual work by the user daily... Reasons for choosing PestPac Larger, more established company than others. Reasons for switching to PestPac They have been bought out and we chose PestPac. Vendor Response We appreciate your feedback and have passed along all comments and issues to our product team. Please contact our Support line at (800) 762-0301 for any immediate assistance. -WorkWave Replied July 2025 Read More RH Ron H. Verified reviewer Consumer Services 2-10 employees Used daily for less than 6 months Review source Reviewed July 2025 Don't buy PestPac! 1 It was horrible. They overpromised and underdelivered then insist on continuing to bill me for the entire contract when they failed to provide a key service clearly included in the contract. Ratings Breakdown 1 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: Seems like there is a ton a functionality, but in order to use it requires highly trained staff for software that isnt intuitive. Cons: We were sold a data migration service with our transition from WorkWave Service. They failed to provide this service Reasons for choosing PestPac I presumed it would have been simliar to Workwave service. Its not.. its a very capable software but requires lengthy training to perform even basic tasks. Reasons for switching to PestPac Workwave discontinued the workwave service product and I thought my team could easily make the switch.. but data migration services offered included in my contract have not been provided. Vendor Response Hello - thank you for this feedback. It is very useful and informative as we continue to improve PestPac and be the best partner to you and your company. We have passed these comments along and encourage you to contact support at (800) 762-0301 for any and all urgent needs. Thank you, WorkWave Replied July 2025 Read More AD Ann D. Verified reviewer Environmental Services 51-200 employees Used daily for more than 2 years Review source Reviewed February 2025 It works pretty good. 4 It works. It gets me from a to z but not always a straight line. Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: Our delivery manager is pretty cool. And our sales executive is alright too. Cons: Not very intuitive. Doesn’t lead you to the next step very well. Reasons for switching to PestPac Merged to same system as our sister companies Vendor Response Thank you for your feedback, we have taken note of your comments as we work to make PestPac the best partner to you and your business. -WorkWave Replied February 2025 Read More EM Emily M. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed February 2025 Not perfect 3 My overall experience is decent. I wish the support team (over the phone, but at this conference) was more knowledgeable and I didn’t have to submit as many requests and tickets. Ratings Breakdown 1 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: I like the varying reports, and once you figure out how to do everything it’s decently easy. Cons: I feel like the back end is not user friendly and rather convoluted. Reasons for choosing PestPac It truly seemed like the best option for the comparable prices Vendor Response Hi Emily - thank you for your feedback. We have taken note of all of your comments and concerns as we work to make PestPac the best partner for you and your business. -WorkWave Replied February 2025 Read More CA Chris A. Verified reviewer Consumer Services 11-50 employees Used daily for less than 12 months Review source Reviewed February 2025 Great Company to work with! 4 We are still new and learning, but feel that it will be a great benefit to our company. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The possibilities are limitless. They have all of the resources to setup and run your business the way you want. They are always willing to explain and teach you. Cons: The conversion process was hard for my company. Reasons for choosing PestPac I felt it was the best choice in providing us with all that we need. Reasons for switching to PestPac Poor customer service. Limited reporting. Vendor Response Thank you for your feedback! We are so happy you are finding success with our product! -WorkWave Replied February 2025 Read More Showing 1 - 10 of 255 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/) ## PestPac Popular Comparisons [FieldRoutes vs PestPac](https://www.softwareadvice.com/field-service/pestpac-profile/vs/pestroutes/)[Jobber vs PestPac](https://www.softwareadvice.com/field-service/jobber-profile/vs/pestpac/)[Housecall Pro vs PestPac](https://www.softwareadvice.com/construction/housecall-profile/vs/pestpac/)[Briostack vs PestPac](https://www.softwareadvice.com/field-service/briostack-profile/vs/pestpac/)[Salesforce Service Cloud vs PestPac](https://www.softwareadvice.com/field-service/pestpac-profile/vs/service-cloud/)[GorillaDesk vs PestPac](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/pestpac/)[EviSane vs PestPac](https://www.softwareadvice.com/field-service/evisane-profile/vs/pestpac/)[ServiceTitan vs PestPac](https://www.softwareadvice.com/field-service/pestpac-profile/vs/servicetitan/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/pestpac-profile/alternatives/) ## Other Top Recommended Pest Control Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **490** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **202** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (334) Recently recommended **103** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **99** times Stuck Between Options? 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