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SysAid
SysAid
FrontRunners 2023
SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology-related issues. Key features include help desk automation,...Read more about SysAid
Issuetrak
Issuetrak
Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be dep...Read more about Issuetrak
BOSSDesk
BOSSDesk
FrontRunners 2023
BOSSDesk ITSM Help Desk on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management...Read more about BOSSDesk
SummitAI
SummitAI
SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, Sympho...Read more about SummitAI
Vivantio
Vivantio
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a ...Read more about Vivantio
GoTo Resolve
GoTo Resolve
Built with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place. GoTo Resolve enables IT professionals to streamline their ...Read more about GoTo Resolve
Capacity
Capacity
Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's c...Read more about Capacity
Setyl
Setyl
Setyl is a comprehensive solution to track and manage IT devices, applications and spend across your organization. The platform seamlessly integrates with all IT pipelines, with Google and Microsoft and 30+ MDM, HR and accounting ...Read more about Setyl
Freshdesk
Freshdesk
FrontRunners 2023
Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk
ChangeGear
ChangeGear
ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning...Read more about ChangeGear
TeamSupport
TeamSupport
FrontRunners 2023
Specifically designed for customer-centric businesses, TeamSupport's customer support software provides you with the tools needed to fully understand and meet your customers' needs. Expanding far beyond just ticketing management...Read more about TeamSupport
InvGate Service Desk
InvGate Service Desk
FrontRunners 2023
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or othe...Read more about InvGate Service Desk
OTRS
OTRS
OTRS help desk is a service management solution that connects teams and businesses with customers through: - Structured communication - Automated workflows - Customer, equipment, asset and location data (CMDB) - Reporting - Knowl...Read more about OTRS
TextExpander
TextExpander
TextExpander boosts your business productivity by allowing your team to communicate smarter, faster, and more consistently across all your channels. Built with collaboration in mind, your team will: - Save time and be more prod...Read more about TextExpander
Addigy
Addigy
Addigy is a patch management software designed to help businesses and educational institutions manage the deployment, configuration and performance of all Apple devices across the organization. Using the administrative dashboard, ...Read more about Addigy
IncognitoDesk
IncognitoDesk
IncognitoDesk is a cloud-based solution that helps businesses integrate and unify multiple messaging accounts on a single platform. Professionals can respond to clients' queries in real-time and ensure compliance with several regu...Read more about IncognitoDesk
TeamViewer
TeamViewer
TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suita...Read more about TeamViewer
Wix
Wix
Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own ...Read more about Wix
Microsoft SharePoint
Microsoft SharePoint
Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and cont...Read more about Microsoft SharePoint
Zendesk Suite
Zendesk Suite
FrontRunners 2023
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite