# Best ITSM Software - 2026 Reviews & Pricing > Find the best ITSM Software for your organization. Compare top ITSM Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/itsm --- [Home](https://www.softwareadvice.com/) / ITSM Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best ITSM Software of 2026 Updated June 12, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 198 results ### Compare Products Showing 1 - 25 of 198 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ The NinjaOne Unified IT Operations Platf...[Read more about NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** ([293 reviews](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)) **13** recommendations Free trial Free version Integrations Integrations Slack Zendesk Suite +32 more +31 more +30 more NinjaOne's Best Rated Features 5.0Device Management See All NinjaOne's Worst Rated Features 4.13Access Controls/Permissions See All [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT opera...[Read more about Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** ([731 reviews](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)) **10** recommendations Free trial Free version Integrations Integrations Slack Dropbox Business +51 more +50 more +49 more Freshservice's Best Rated Features 4.94Single Sign On See All Freshservice's Worst Rated Features 3.25Collaboration Tools See All [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge b...[Read more about Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** ([4080 reviews](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)) **8** recommendations Free trial Free version Integrations Integrations Slack Trello +205 more +204 more +203 more Zendesk Suite's Best Rated Features 4.76Customer History See All Zendesk Suite's Worst Rated Features 3.71Contract/License Management See All [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery....[Read more about SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** ([519 reviews](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)) **7** recommendations Free trial Free version Integrations Integrations Slack Trello +34 more +33 more +32 more SysAid's Best Rated Features 4.89Knowledge Management See All SysAid's Worst Rated Features 3.77Mobile Access See All [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innov...[Read more about ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** ([51 reviews](https://www.softwareadvice.com/it-service/changegear-profile/reviews/)) **4** recommendations Free trial Free version Integrations Integrations Jira Microsoft SharePoint +3 more +2 more +1 more [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions across multip...[Read more about Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** ([824 reviews](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)) **3** recommendations Free trial Free version Integrations Integrations Salesforce Sales Cloud Talkdesk +16 more +15 more +14 more Salesforce Service Cloud's Best Rated Features 4.90Call Scripting See All Salesforce Service Cloud's Worst Rated Features 3.67Full Text Search See All [AssetSonar](https://www.softwareadvice.com/help-desk/assetsonar-profile/) AssetSonar is an IT management platform that brings IT asset management, software asset management, IT service management, patch...[Read more about AssetSonar](https://www.softwareadvice.com/help-desk/assetsonar-profile/) **4.6** ([38 reviews](https://www.softwareadvice.com/help-desk/assetsonar-profile/#reviews)) Free trial Free version Integrations Integrations Dropbox Business OneDrive +13 more +12 more +11 more AssetSonar's Best Rated Features 5.0IT Asset Tracking See All AssetSonar's Worst Rated Features 3.67Third-Party Integrations See All [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital work...[Read more about Atera](https://www.softwareadvice.com/help-desk/atera-profile/) **4.5** ([449 reviews](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)) **2** recommendations Free trial Free version Integrations Integrations TeamViewer ONE QuickBooks Online +19 more +18 more +17 more Atera's Best Rated Features 5.0Problem Management See All Atera's Worst Rated Features 3.0Backup and Recovery See All [Action1](https://www.softwareadvice.com/it-management/action1-profile/) Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just...[Read more about Action1](https://www.softwareadvice.com/it-management/action1-profile/) **4.9** ([237 reviews](https://www.softwareadvice.com/it-management/action1-profile/reviews/)) Free trial Free version Integrations Integrations PayPal Slack +7 more +6 more +5 more Action1's Best Rated Features 4.93Vulnerability/Threat Prioritization See All Action1's Worst Rated Features 4.07Real-Time Reporting See All [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians...[Read more about Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) **4.7** ([1423 reviews](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)) Free trial Free version Integrations Integrations Slack Google Workspace +16 more +15 more +14 more Zoho Assist's Best Rated Features 4.89Server Monitoring See All Zoho Assist's Worst Rated Features 3.97API See All [FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/) FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprie...[Read more about FixMe.IT](https://www.softwareadvice.com/crm/fixme-it-profile/) **4.8** ([389 reviews](https://www.softwareadvice.com/crm/fixme-it-profile/reviews/)) Free trial Free version FixMe.IT's Best Rated Features 5.0Unattended Access See All FixMe.IT's Worst Rated Features 4.29Multiple Monitor Access See All [Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guid...[Read more about Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) **4.7** ([258 reviews](https://www.softwareadvice.com/crm/yonyx-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Zoho CRM +29 more +28 more +27 more Yonyx's Best Rated Features 5.0Help Desk Management See All Yonyx's Worst Rated Features 4.50AI Copilot See All [Onspring](https://www.softwareadvice.com/bpm/onspring-profile/) Onspring is a cloud-based governance, risk and compliance (GRC) platform that helps streamline business processes and enhance ef...[Read more about Onspring](https://www.softwareadvice.com/bpm/onspring-profile/) **4.8** ([105 reviews](https://www.softwareadvice.com/bpm/onspring-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +20 more +19 more +18 more Onspring's Best Rated Features 5.0Status Tracking See All Onspring's Worst Rated Features 4.33Alerts/Notifications See All [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) ManageEngine Desktop Central is a mobile device management (MDM) solution designed to help businesses automate, secure, audit, s...[Read more about ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) **4.6** ([1702 reviews](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/)) Free trial Free version Integrations Integrations Zendesk Suite JIRA Service Management +4 more +3 more +2 more ManageEngine Endpoint Central's Best Rated Features 4.78Whitelisting/Blacklisting See All ManageEngine Endpoint Central's Worst Rated Features 3.0Knowledge Base Management See All [Desk Manager](https://www.softwareadvice.com/itsm/desk-manager-profile/) Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects,...[Read more about Desk Manager](https://www.softwareadvice.com/itsm/desk-manager-profile/) **4.8** ([106 reviews](https://www.softwareadvice.com/itsm/desk-manager-profile/reviews/)) Free trial Free version Integrations Integrations WhatsApp Microsoft Teams +8 more +7 more +6 more Desk Manager's Best Rated Features 4.80Workflow Management See All Desk Manager's Worst Rated Features 4.34Reporting & Statistics See All [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it ...[Read more about Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) **4.7** ([447 reviews](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/)) Free trial Free version Supremo Remote Desktop 's Best Rated Features 4.79Data Import/Export See All Supremo Remote Desktop 's Worst Rated Features 3.94Reporting/Analytics See All [Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/) Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and contr...[Read more about Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/) **4.7** ([310 reviews](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/)) Free trial Free version Integrations Integrations Slack Zendesk Suite +9 more +8 more +7 more Pulseway's Best Rated Features 4.92Real-Time Data See All Pulseway's Worst Rated Features 3.82Customizable Reports See All [Naverisk](https://www.softwareadvice.com/psa/naverisk-profile/) Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed service pro...[Read more about Naverisk](https://www.softwareadvice.com/psa/naverisk-profile/) **4.8** ([97 reviews](https://www.softwareadvice.com/psa/naverisk-profile/reviews/)) Free trial Free version Integrations Integrations TeamViewer ONE Zendesk Suite +7 more +6 more +5 more Naverisk's Best Rated Features 4.90Real-Time Monitoring See All Naverisk's Worst Rated Features 3.83Support Ticket Management See All [Device42](https://www.softwareadvice.com/network-access-control/device42-profile/) Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The k...[Read more about Device42](https://www.softwareadvice.com/network-access-control/device42-profile/) **4.8** ([64 reviews](https://www.softwareadvice.com/network-access-control/device42-profile/reviews/)) Free trial Free version Integrations Integrations Jira Zendesk Suite +5 more +4 more +3 more Device42's Best Rated Features 5.0Asset Tracking See All Device42's Worst Rated Features 4.63Configuration Management See All [IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include c...[Read more about IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) **4.6** ([339 reviews](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/)) Free trial Free version Integrations Integrations Slack Microsoft 365 +48 more +47 more +46 more IT Glue's Best Rated Features 5.0SSL Security See All IT Glue's Worst Rated Features 3.13Issue Management See All [Hiver](https://www.softwareadvice.com/crm/hiver-profile/) Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...[Read more about Hiver](https://www.softwareadvice.com/crm/hiver-profile/) **4.7** ([147 reviews](https://www.softwareadvice.com/crm/hiver-profile/reviews/)) Free trial Free version Integrations Integrations Slack WhatsApp +7 more +6 more +5 more Hiver's Best Rated Features 5.0Collaboration Tools See All Hiver's Worst Rated Features 3.75Access Controls/Permissions See All [Milldesk](https://www.softwareadvice.com/help-desk/milldesk-profile/) Milldesk is an IT help desk and service management platform designed for managing all aspects of your IT department. With its in...[Read more about Milldesk](https://www.softwareadvice.com/help-desk/milldesk-profile/) **5.0** ([31 reviews](https://www.softwareadvice.com/help-desk/milldesk-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Microsoft Power BI +1 more +0 more +0 more Milldesk's Best Rated Features 4.91Data Import/Export See All Milldesk's Worst Rated Features 4.50Performance Metrics See All [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by ...[Read more about TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) **4.6** ([11629 reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +20 more +19 more +18 more TeamViewer ONE's Best Rated Features 4.74Remote Access/Control See All TeamViewer ONE's Worst Rated Features 3.57Ticket Management See All [Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...[Read more about Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) **5.0** ([30 reviews](https://www.softwareadvice.com/crm/cayzu-profile/#reviews)) Free trial Free version Integrations Integrations Slack Dropbox Business +29 more +28 more +27 more [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer exp...[Read more about BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) **4.7** ([140 reviews](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)) Free trial Free version Integrations Integrations TeamViewer ONE Zapier +2 more +1 more +0 more BOSSDesk's Best Rated Features 4.83Help Desk Management See All BOSSDesk's Worst Rated Features 4.0Automated Routing See All 1 [2](https://www.softwareadvice.com/itsm/?page=2)[3](https://www.softwareadvice.com/itsm/?page=3)[4](https://www.softwareadvice.com/itsm/?page=4)[5](https://www.softwareadvice.com/itsm/?page=5) ... [8](https://www.softwareadvice.com/itsm/?page=8) ## Popular Comparisons [ Zoho Assist vs TeamViewer ONE ](https://www.softwareadvice.com/voip/teamviewer-profile/vs/zoho-assist/)[ Freshdesk vs Zendesk Suite ](https://www.softwareadvice.com/compare/26892-Zendesk/vs/110247-freshdesk/)[ Atera vs ManageEngine Endpoint Central ](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/125932-atera/)[ SysAid vs TeamSupport ](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/vs/teamsupport/)[ Freshservice vs JIRA Service Management ](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/jira-service-management/)[ Pulseway vs SolarWinds Service Desk ](https://www.softwareadvice.com/network-management/pulseway-profile/vs/samanage/)[ ServiceNow vs Supremo Remote Desktop ](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/100976-supremo/) ## Your Guide to Top ITSM Software, November 2024 Software Advice uses reviews from real software users to highlight the top-rated ITSM products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Wavity Help & Service Desk](https://www.softwareadvice.com/help-desk/wavity-help-and-service-desk-profile/) - [Onspring](https://www.softwareadvice.com/bpm/onspring-profile/) - [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) - [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) - [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) - [TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/) - [ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) - [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) - [SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/) - [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) - [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) - [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) - [ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) - [OTRS](https://www.softwareadvice.com/crm/otrs-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. The term IT, short for “information technology,” is nearly sixty years old. It first appeared in a [1958 edition](https://hbr.org/1958/11/management-in-the-1980s) of the _Harvard Business Review_. Technology has evolved considerably since then, and today, both the term and the technology it describes are central to the operations of nearly all businesses. Businesses use IT services management software, or ITSM software, to manage all of their IT devices along with the networks and services those devices need. As you may already know, this is a widely inclusive term. We created this Buyer’s Guide to more narrowly define ITSM software as it pertains to your business. We address the following questions and points: [What Is ITSM Software?](#WhatIsITSMSoftware) [Common Features of ITSM Software](#CommonFeaturesofITSMSoftware) [The ITSM Vendor Landscape](#TheITSMVendorLandscape) ## What Is ITSM Software? Many of us think of IT as the physical computing devices we use for work, such as computers, telephones and servers. But, these devices must be connected to function at full capacity. That’s where the “services” part of ITSM enters the picture. ITSM includes not only the IT devices themselves, but also the networks, applications and services that connect and empower them. A challenge when selecting ITSM software is that not all buyers use the same technology, and they don’t all take the same approach to managing IT applications and services. As a result, ITSM software vendors face the challenge of describing their products accurately and specifically, without excluding potential buyers. This creates an ITSM product landscape with some complex selection difficulties. As with most complex challenges, ITSM software selection is easier when it’s broken down into parts. In the next section, we break down the most common applications and features of ITSM. ## Common Features of ITSM Software ITSM is a large category of software. So large, in fact, that it encompasses other software categories, some of which you may have thought existed on their own. The help desk and service desk categories are one example of this. While they both provide ITSM functionality and are considered ITSM applications, they don’t typically contain all of the functionality of full-fledged ITSM platforms. [Help desk/service desk](https://www.softwareadvice.com/help-desk/) The core ticket management application at the center of many ITSM platforms. Depending on how comprehensive the solution is, it might contain some of the additional features listed below, such as network and knowledge management. **IT asset management** Tracks and accounts for all physical IT hardware owned or used by a business. **Configuration management** Assists in managing the settings and permissions configured on individual devices. Lets administrators apply configuration or settings changes to multiple devices at once. **Service catalog management** Larger organizations offer IT services to employees through a service catalog. Service catalog management functions help administrators create and maintain these catalogs. **License management** Software licenses sometimes come with limitations on the number of times it may be installed or the number of user logins. License management applications help companies track and make the best use of their licenses. **Network management** These tools help administrators control and configure networks and network access. [Knowledge management](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) A system for organizing the information, or knowledge, used by IT department employees which can organize information into a self-service resource for employees. Context is an important consideration for ITSM software buyers—it helps set expectations and goals for a new system. Context also matters when businesses consider whether potential systems will scale with company expansion and changing IT needs. For example, at the present moment, your company might only need a basic help desk application. But, if you have plans to eventually offer a service catalog, then service catalog functionality should factor into the purchase decision, even if it’s not an immediate need. ## The ITSM Vendor Landscape ITSM software is used to manage IT—that sounds simple. The complications arise from the facts that: - Businesses rely on IT—and creative new uses of it—to establish competitive advantage and, - IT devices, networks and implementation strategies are themselves constantly evolving. As a result, managing IT can feel like taking aim at a quickly moving target. In addition, ITSM buyers make purchase decisions based on a wide variety of priorities and expectations. (To learn more about trends in help desk buyer behavior, read our 2015 Help Desk User Report.) Given this, it should be no surprise to learn that the market for ITSM software is itself very dynamic. From startups with clever new applications to the stalwart blue chips of software, ITSM software buyers have no shortage of options. As a starting point for your purchase decision, you might consider which of the two following general categories best fits your current and expected situation: For **smaller businesses or those with limited ITSM needs**, there is a wide variety of mid-market ITSM solutions. These are often [cloud-based services](https://www.softwareadvice.com/resources/modernize-with-hosted-help-desk-solutions/) and, as such, are easier for smaller IT teams to deploy and manage. Admin console in [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **Larger companies with IT networks spanning multiple locations and more complex ITSM requirements** may begin their selection process by looking at the big names in the software world. These solutions often have on-premise deployment options and more robust functionality, but can require more advanced technical know-how to implement, integrate (with other software) and manage. The ultimate goal of the ITSM software selection process should be to find the solution that will allow an IT department—regardless of size—to manage a company’s critical IT resources and infrastructure efficiently. It should align with a company’s chosen IT strategy, compliment the workflow of support staff and be able to scale and adapt to the company’s growth trajectory and targets. For many businesses, selection of an ITSM platform is the most important software decision they can make: IT is at the heart of most modern businesses, and without a system to efficiently manage it, many day-to-day operations can suffer. ### Related ITSM Software - [Help Desk Software](https://www.softwareadvice.com/help-desk/) - [IT Documentation Software](https://www.softwareadvice.com/it-documentation/) - [IT Service Software](https://www.softwareadvice.com/it-service/) - [IT Ticketing Systems Software](https://www.softwareadvice.com/crm/it-ticketing-comparison/) - [Issue Tracking Software](https://www.softwareadvice.com/issue-tracking/) - [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) - [Logbook Software](https://www.softwareadvice.com/logbook/) - [Portal Software](https://www.softwareadvice.com/portal/) - [Service Desk Software](https://www.softwareadvice.com/service-desk/)