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AlertOps

AlertOps is a web-based incident and response management platform that enables real-time collaboration between NOC, ITOps, & DevOps teams. The AlertOps platform gives teams the ability to manage incidents, prioritize workflows, an...Read more about AlertOps

SysAid

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up...Read more about SysAid

Forethought

Forethought is a help desk management software designed to help businesses in the eCommerce, education, travel and other sectors predict, prioritize and automatically route support tickets among relevant individuals. The platform ...Read more about Forethought

Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation ...Read more about Atera

GitLab

GitLab is a cloud-based project management platform that allows software developers to develop and manage codes collaboratively. The platform can be deployed either on-premise or in the cloud. GitLab helps developers manage t...Read more about GitLab

OTRS

OTRS help desk is a service management solution that connects teams and businesses with customers through: - Structured communication - Automated workflows - Customer, equipment, asset and location data (CMDB) - Reporting - Knowl...Read more about OTRS

TOPdesk

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. TOPdesk...Read more about TOPdesk

InvGate Service Desk

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or othe...Read more about InvGate Service Desk

ManageEngine ServiceDesk Plus

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar...Read more about ManageEngine ServiceDesk Plus

JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

BOSSDesk

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your ...Read more about BOSSDesk

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

Device42

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tag...Read more about Device42

Vision Helpdesk

Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segments. This software allows businesses to automate ticket workflow using rule-based criteria and centralize t...Read more about Vision Helpdesk

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

Issuetrak

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be dep...Read more about Issuetrak

Alloy Navigator

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilitie...Read more about Alloy Navigator

NinjaOne

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platf...Read more about NinjaOne

Canfigure

Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business. Canfigure comes with all the tools nece...Read more about Canfigure

N-central

N-able N-central® is an IT management solution that enables organizations to manage and track IT devices. The solution comes with key features that include patch management, antivirus protection, backup and disaster recovery. The...Read more about N-central

EZOfficeInventory

EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across locati...Read more about EZOfficeInventory

Virima

Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima softwar...Read more about Virima

C2-ITSM

C2 ITSM is a cloud-based IT service management solution that helps users manage and automate requests, assets, and tasks. Service desk features are built around filtered service catalogs and can be customized to meet the specific ...Read more about C2-ITSM

everything HelpDesk

everything HelpDesk is a help desk solution that helps users manage incidental requests, tracking issues and reports. Key features include multi-departmental desk support, dashboards, email and calendar integration. everythin...Read more about everything HelpDesk

IncidentMonitor

IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes. It can be deployed on-premise or hosted in the cloud. The service management framework offers I...Read more about IncidentMonitor

4.1 (7 reviews)

Alemba Service Manager

Alemba Service Manager represents a comprehensive and transformative approach to managing and delivering IT services within organizations. Built on a robust cloud-based platform, Alemba Service Manager's ITSM solutions are designe...Read more about Alemba Service Manager

3.7 (6 reviews)

FootPrints

FootPrints is on-premise information technology service management solution, which helps businesses manage assets and service delivery across all IT operations. Designed for small and midsize businesses, it provides a platform to ...Read more about FootPrints

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YOUZER

Youzer is a web-based IT and SaaS account management solution that helps businesses automate employee offboarding and onboarding workflows. The platform enables users to handle resources, accounts and security of an organization. ...Read more about YOUZER

4.8 (4 reviews)

ConnectWise PSA

ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. K...Read more about ConnectWise PSA

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Naverisk

Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed service providers and IT professionals. Key features include technology monitoring, management patching, alerting...Read more about Naverisk

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Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio

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TeamHeadquarters

TeamHeadquarters is a help desk management solution that offers small and midsize businesses a service desk, project management, resource management and scheduling functionalities within a suite. The software is available for depl...Read more about TeamHeadquarters

HaloITSM

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge ba...Read more about HaloITSM

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Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

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Summit

SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, Sympho...Read more about Summit

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ServiceNow

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial se...Read more about ServiceNow

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4me

4me® is an enterprise service management solution that helps organizations, government agencies and managed service providers (MSPs) automate workflows, manage access and track the productivity of employees. It enables employees t...Read more about 4me

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Mproof

Clientele ITSM is a hybrid IT service management (ITSM) suite that provides managed service providers and external service organizations with support for different types of incidents, service requests, request for comments (RFCs),...Read more about Mproof

4.0 (3 reviews)

Assyst System

assyst by Axios Systems is an IT services management solution that offers service management, service catalog, self-service, asset management and collaboration within a suite. Its interface makes use of drag-and-drop tools and all...Read more about Assyst System

3.5 (4 reviews)

CA Service Desk Manager

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management, automation support, self-service, predefined services and workflows and reportin...Read more about CA Service Desk Manager

Caspio

Caspio is a cloud-based, no-code, application development solution for organizations of all sizes. The platform is suitable for industries such as health care, media, government, education, nonprofits, consulting, churches and com...Read more about Caspio

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Deskpro

Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as information technology (IT), education, gaming, retail and more. Key features include a self-service portal, known iss...Read more about Deskpro

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CloudBlue PSA

CloudBlue PSA is a hybrid professional services automation (PSA) solution that helps cloud-based managed service providers and software companies of all sizes to manage their business operations. The solution can be deployed eithe...Read more about CloudBlue PSA

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Hornbill

Hornbill is a cloud-based solution that helps organizations automate workflows for managing customers, employee experience, information technology (IT) and human resource (HR) teams. It enables employees to collaborate on projects...Read more about Hornbill

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HappyFox Help Desk

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and...Read more about HappyFox Help Desk

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Kayako

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and ...Read more about Kayako

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iSupport

iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite. iSupport a...Read more about iSupport

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LogMeIn Rescue

LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support,...Read more about LogMeIn Rescue

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HaloPSA

HaloPSA is a cloud-based and on-premise professional service automation (PSA) tool designed for ITIL-aligned managed services operations. From intuitive workflows to detailed service analytics, HaloPSA is able to centralize all MS...Read more about HaloPSA

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osTicket

osTicket is an open source help desk management solution that offers ticket management and IT asset management within a suite. The system can only be deployed in the cloud and is suited for small and midsize enterprise customers. ...Read more about osTicket

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PagerDuty

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-c...Read more about PagerDuty

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ProProfs Help Desk

ProProfs Help Desk is a customer support tool for businesses of all sizes. It enables customer support teams to keep track of user requests and resolve customer care-related issues. Customer success managers (CSMs) and system admi...Read more about ProProfs Help Desk

ITarian

ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets...Read more about ITarian

EcholoN

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance, capacity, change, incident, human resource, contract, knowledge, security and ser...Read more about EcholoN

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Remedyforce

Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can man...Read more about Remedyforce

Richdesk

Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and configuration details using standardized CMDB (configuration management database) organization methodology. The ...Read more about Richdesk

4.5 (2 reviews)

SapphireIMS

SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across various industry verticals automate their IT service management. Primary features include incident management, cha...Read more about SapphireIMS

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SpiceCSM

SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers ...Read more about SpiceCSM

4.3 (3 reviews)

ServiceTonic

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered...Read more about ServiceTonic

4.0 (1 reviews)

TeamDynamix

TeamDynamix is a no-code, cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with ITIL or a best-in-class ITIL sho...Read more about TeamDynamix

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SMART Service Desk

SMART Service Desk is cloud-based and on-premise help desk software. It caters to businesses of all sizes in industry verticals such as government, banking, retail, FMCG, automobile, oil and gas, manufacturing, pharmaceuticals and...Read more about SMART Service Desk

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FixMe.IT

FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. Its features include multi-session...Read more about FixMe.IT

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Track-It!

Track-It! is an IT service desk management platform by BMC Software that handles asset, change management, knowledge and license management and provides multiple reporting and analytics dashboards. The knowledge management module ...Read more about Track-It!

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VIZOR IT Asset Management

VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the license...Read more about VIZOR IT Asset Management

4.0 (1 reviews)

Web Help Desk

SolarWinds Web Help Desk is a cloud-based ticketing and asset management solution that gives businesses tools for service management from request to resolution. Web Help Desk assists businesses in the following key areas of suppor...Read more about Web Help Desk

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Agiloft

Agiloft is the trusted global leader in Data-First Contract Lifecycle Management (CLM) software, connecting contractual commitments to real business outcomes using its flexible Data-first Agreement Platform (DAP). With contract da...Read more about Agiloft

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Intelligent Service Management

Intelligent Service Management Solution is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. With multi-tenant support, this is an exce...Read more about Intelligent Service Management

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Mint Service Desk

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage...Read more about Mint Service Desk

Onspring

Onspring is a cloud-based, no-code software for reporting, analysis, process management, and coordination. Our connected solutions for Governance, Risk & Compliance, ITSM, and Business Operations create efficiencies for your teams...Read more about Onspring

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Enterprise Service Desk

Enterprise Service Desk is a help desk solution based on the Information Technology Infrastructure Library (ITIL). It is suitable for small, midsize and global enterprise organizations, alongside local, state and federal governmen...Read more about Enterprise Service Desk

4.0 (1 reviews)

xMatters

xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identification, prevention and resolution of IT issues. Features include dynamic toolchains, real-time notifications, actiona...Read more about xMatters

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Wolken ServiceDesk

Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from receiving change requests to managing incidents. It comes with a self-service portal that allows custo...Read more about Wolken ServiceDesk

4.0 (1 reviews)

ScriptRunner for Jira

ScriptRunner for Jira is an issue tracking solution that helps businesses of all sizes build custom workflows to automatically modify issues and automate Jira tasks, emails and resolutions. The JQL search functionality lets team m...Read more about ScriptRunner for Jira

5.0 (4 reviews)

Motadata ServiceOps

Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers help...Read more about Motadata ServiceOps

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ServoDesk

ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer support, IT, HR and facilities teams. It is primarily designed to help teams communicate with customers...Read more about ServoDesk

OfficeAmp

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one l...Read more about OfficeAmp

EV Service Manager

EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through ...Read more about EV Service Manager

BMC Helix ITSM

BMC Helix ITSM is a cloud-based digital service management solution that combines a service desk manager, a change manager, a service delivery manager and an IT director into one suite. It is also available for on-premise deployme...Read more about BMC Helix ITSM

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AntMyERP

Ant My ERP is a cloud-based solution that helps businesses across various industry verticals such as IT hardware, services and peripherals, managed print services, security systems like CCTV, medical equipment, fitness equipment, ...Read more about AntMyERP

MSM

With over 30 years in the ITSM business, Marval offers unrivalled industry knowledge and expertise combined with innovative system design. Since launch, we continue to regularly add new product features, updates and functionality,...Read more about MSM

3.9 (8 reviews)

ConnectWise Cybersecurity Management

What is ConnectWise Cybersecurity Management? ConnectWise Cybersecurity Management software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response...Read more about ConnectWise Cybersecurity Management

Maestro

Maestro Intelligence Hub is a cloud-based platform, which helps small to midsize businesses connect, manage and analyze operational processes between frontend and backend applications such as CRM, HR, accounting, ERP, POS, communi...Read more about Maestro

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AISERA

AI Service Desk uses conversational robotic process automation (RPA) to automate repetitive inquiries and workflows for IT, sales, and customer service teams. It uses predictive technology and can plug into existing tools and syst...Read more about AISERA

4.5 (2 reviews)

Efecte IT Service Management

Efecte is a cloud-based IT service management (ITSM) software that helps businesses of all sizes maintain and monitor the utilization of information technology (IT) related services across the organization. The platform assists en...Read more about Efecte IT Service Management

Deepser

Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scal...Read more about Deepser

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Autotask PSA

Autotask PSA is an IT business management platform consisting of a service desk, project management, account management, documentation management, time tracking and billing, contracts, resource management, inventory and procuremen...Read more about Autotask PSA

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Sunrise ITSM

Sunrise IT Service Management (ITSM) allows businesses to manage resource planning, IT operations, customer support, and other functions. It includes a built-in service desk, which enables support analysts to record, track, and au...Read more about Sunrise ITSM

4.3 (9 reviews)

SendQuick Cloud

Omnichannel Notifications for your IT issues When your IP-addressable systems, applications and infrastructure fail, it affects you. It is important that you are equipped with all the information necessary to mitigate potential d...Read more about SendQuick Cloud

4.5 (2 reviews)

ServiceWise

ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable workflows...Read more about ServiceWise

4.6 (8 reviews)

vScope

Designed for medium to large-sized businesses across industries, vScope is a cloud-based inventory management tool for IT infrastructure that provides valuable insights to optimize operations, reduce costs, and increase security. ...Read more about vScope

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BigPanda

BigPanda is an AIOps solution that helps businesses streamline processes related to event correlation, outage resolution, incident response and more on a centralized platform. It allows staff members to use artificial intelligence...Read more about BigPanda

4.5 (2 reviews)

SeamlessDesk

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form he...Read more about SeamlessDesk

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BlueFolder

BlueFolder's field service management software is a web and mobile-based software that helps increase equipment uptime, streamline preventive maintenance, eliminate tedious maintenance tasks, and maximize your techs' efficiency. ...Read more about BlueFolder

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i-Vertix

i-Vertix is a cloud-based solution for IT infrastructure management. The software offers tools such as IT network management, log & data management and IT asset management. The software helps companies gain a full view of their ...Read more about i-Vertix

Tiflux

Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management software that helps front office teams optimize service flows and handle customer service via omnichan...Read more about Tiflux

HEINZELMANN

HEINZELMANN is an ITSM software designed to help businesses manage a fleet of computers and other connected devices. The platform enables managers to track hardware and software of any size, across multiple locations and users, in...Read more about HEINZELMANN

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Serviceware Processes

Serviceware Processes (formerly helpLine) is a web-based solution for IT service management, ITSM, service desk, help desk and enterprise service management. The proven ticketing software is used by companies of all industries and...Read more about Serviceware Processes

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Rezolve AI

Rezolve.ai lets organizations define rules for agent queues, configure workflows, route tickets, and manage service level agreements (SLAs) via conversational ticketing functionality. It provides real-time support to employees and...Read more about Rezolve AI

4.8 (9 reviews)

SoftBCom Service Desk

SoftBCom Service Desk is a cloud-based ITSM and help desk tool that allows companies to automate their business processes and easily track requests for service through every stage of the resolution process. It helps businesses gen...Read more about SoftBCom Service Desk

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Faddom

Faddom is giving organizations, around the world, access to complete visibility, with zero blind spots. Faddom's hybrid dependency mapping software provides real-time maps of data centers and leverages platform-agnostic insight in...Read more about Faddom

ALVAO Service Desk

ALVAO Service Desk offers ITIL-certified helpdesk software built specifically for Microsoft applications. The software features automated workflows that prioritize and assign tickets to the right agents for resolution. It enables ...Read more about ALVAO Service Desk

Action1

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. With integrated real-time vulnerability discovery and automated remediation for both third-party ...Read more about Action1

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Yonyx

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platf...Read more about Yonyx

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AssetSonar

AssetSonar is a cloud-based IT asset management solution that comes equipped with auto-discovery. The software packs a punch with powerful management modules to allow IT companies control over their entire IT asset framework. The ...Read more about AssetSonar

4.7 (7 reviews)

Better Uptime

Better Stack - Uptime is a website monitoring solution designed to help businesses track errors or issues, manage incidents and share system status via branded pages with customers. Supervisors can configure notifications based on...Read more about Better Uptime

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Milldesk

Milldesk is an IT help desk and service management platform designed for managing all aspects of your IT department. With its intelligent workflows, users can create tickets and assign them to appropriate personnel as well as view...Read more about Milldesk

4.8 (5 reviews)

Jetdocs

Jetdocs is a collaborative ticketing solution that standardizes workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Instead of relying on email inboxes or messaging threads, Ops and IT leads set up p...Read more about Jetdocs

5.0 (1 reviews)

Cayzu

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite. The so...Read more about Cayzu

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ky2help

An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serview and comes with ITIL processes pre-installed. Moreover, ky2help has the simplicity and adaptability...Read more about ky2help

Navvia

Navvia is a business process management software designed for small to large organizations across various industries. Navvia offers a drag-and-drop interface to map and model business processes. The automated process documentati...Read more about Navvia

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Desk Manager

Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects, expenses, customer satisfaction, gamification, Knowledge, communications, and more. Its ticket functi...Read more about Desk Manager

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OnPage Incident Management System

OnPage Incident Management System is an incident management and emergency notification management solution that helps businesses streamline processes related to alert management, escalation automation, real-time auditing, incident...Read more about OnPage Incident Management System

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DeskDirector

DeskDirector Portal is a managed service provider (MSP) software designed to help businesses automate tasks and manage service level agreements (SLAs). The white-labeled platform enables managers to create personalized dynamic for...Read more about DeskDirector

Panopta

Panopta is an infrastructure monitoring solution that helps businesses track server, application and network performance across cloud, on-premise and hybrid environments. The built-in incident hub allows team members to identify i...Read more about Panopta

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ALVAO Asset Management

ALVAO Asset Management is a cloud-based platform that lets users easily track assets' ownership, locations, and status. It helps them gain a comprehensive view of all devices and optimize the IT Asset Lifecycle from acquisition to...Read more about ALVAO Asset Management

Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and o...Read more about Salesforce Service Cloud

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Pulseway

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the user...Read more about Pulseway

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Rexpondo

Rexpondo is a modern Help Desk Ticketing and ITSM solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution a...Read more about Rexpondo

4.8 (9 reviews)

Infraon IMS

Infraon IMS is a Unified IT Infrastructure Monitoring and Management Solution that helps simplify network and systems management by monitoring, managing and optimizing system performance and availability across heterogeneous IT en...Read more about Infraon IMS

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Drive Lynx

Drive Lynx is a project management portal that links projects and people. It covers the entire lifecycle of a project from planning and implementation through to maintenance, service and support. ...Read more about Drive Lynx

5.0 (3 reviews)

sDesk

sDesk is an IT service management solution that is designed for midsize enterprises in various industries including technology, finance, healthcare, education and retail. The platform provides a variety of functionality for managi...Read more about sDesk

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Supremo Remote Desktop

Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide. There are lots of things that help set it apart from the c...Read more about Supremo Remote Desktop

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KIX

KIX is an open source service management solution designed for IT service management (ITSM) and technical customer service teams. The software caters to organizations across industries, from small businesses to large enterprises i...Read more about KIX

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GoTo Resolve

Built with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place. GoTo Resolve enables IT professionals to streamline their ...Read more about GoTo Resolve

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Versio.io

Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT servi...Read more about Versio.io

4.5 (2 reviews)

Moveworks

Moveworks provides packaged applications and extensibility tools built to scale across thousands of use cases. Underpinning these solutions are language models fine-tuned to your company language, business logic, workflows, and ...Read more about Moveworks

5.0 (1 reviews)

ChangeGear

ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning...Read more about ChangeGear

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Startly

Startly is a fully integrated service management platform that combines IT Service Management (ITSM), Professional Services Automation (PSA®), and Time & Expense. This solution allows you to track time, expenses, manage projects, ...Read more about Startly

Tesseron

Tesseron is a collaboration platform that can be deployed as a cloud and on-premise solution in your organization. We support your teams in mapping the optimal workflow of their work processes in the system. The automatic process...Read more about Tesseron

4.3 (8 reviews)

tbITSM

Designed for businesses in finance, healthcare, telecommunications, retail, IT, manufacturing, and other industries, tbITSM is a cloud-based IT service management (ITSM) software that helps team members manage IT asset inventory a...Read more about tbITSM

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tbXMS

tbXMS is an enterprise-grade network monitoring and management platform. We help you maximize the value of your network by providing you with a single solution for all your IT needs, including network monitoring and management, pr...Read more about tbXMS

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Infraon Desk

Infraon Desk is an integrated platform to support your entire IT service management journey. It has the rare distinction of being certified as ITIL v3 compatible for 13 processes by Pink Elephant. You don’t need to make hefty inve...Read more about Infraon Desk

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ManageEngine Endpoint Central

ManageEngine Desktop Central is a mobile device management (MDM) solution designed to help businesses automate, secure, audit, standardize and manage operations across servers, desktops, smartphones, and more. Features include sof...Read more about ManageEngine Endpoint Central

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WorkHub Tasks

WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure pla...Read more about WorkHub Tasks

5.0 (8 reviews)

Ceeview

Ceeview is an all-in-one monitoring solution for services and business processes that ensures high service availability and reduces downtime and loss of revenue. Ceeview facilitates a comprehensive view of IT environments. It con...Read more about Ceeview

4.3 (3 reviews)

InvGate Assets

InvGate Assets is a hybrid IT asset management solution that caters to businesses across various industries. The solution can either be deployed on-premise or hosted in the cloud with features such as asset inventory management, ...Read more about InvGate Assets

Cherwell Service Management

Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes. Cherwell Service Management supports process c...Read more about Cherwell Service Management

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ManageEngine ADManager Plus

ManageEngine ADManager Plus is an enterprise identity governance and administration (IGA) solution that helps administrators handle day-to-day AD management and reporting tasks with ease. The all-inclusive reports that can be obta...Read more about ManageEngine ADManager Plus

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ManageEngine ServiceDesk Plus MSP

ManageEngine's ServiceDesk Plus MSP is an on-premise IT service management (ITSM) solution that provides managed service providers (MSPs) with account management, incident management, automated billing and more. It is compatible w...Read more about ManageEngine ServiceDesk Plus MSP

4.0 (5 reviews)

TeamSupport

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport

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Consol CM/Helpdesk

Consol CM/Helpdesk is a cloud-based helpdesk solution that enables businesses to manage IT support, issues and incidents via a unified portal. It lets organizations establish a self-service portal to help customers create support ...Read more about Consol CM/Helpdesk

5.0 (2 reviews)

ServiceTeam ITSM

Designed for Microsoft-centric Customers, Partners and MSPs by a Microsoft Partner, ServiceTeam ITSM lets you take advantage of your in-place Microsoft Dynamics 365 and Power Platform environment to deliver modern, cost-effective ...Read more about ServiceTeam ITSM

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Bonder

Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, service partners, and customers. With various features tailored for desktop and mobile devices, Bonder empowers organi...Read more about Bonder

5.0 (3 reviews)

Hipporello Service Desk

Hipporello Service Desk is a Trello Power-up that enables you to create Trello cards from online forms and emails. You can also use our service desk as an integrated part of your website where customers and employees can submit in...Read more about Hipporello Service Desk

Hiver

Hiver is the world’s first helpdesk built for Google Workspace. Hiver helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and col...Read more about Hiver

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TACO

Testing Automation Compliance Observability (TACO) is a continuous compliance auditing tool that provides visibility on a compliance and infrastructure dashboard. This software provides a real-time view of infrastructure complianc...Read more about TACO

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24Cevent

24cevent is a SaaS platform to make real-time phone call notifications when incidents happen. Easily integrated with any monitoring tools, users can choose when, how and who to call whenever an alarm is received. It offers a te...Read more about 24Cevent

CommandLink ITSM

CommandLink ITSM is an IT service management platform that manages a range of technology elements. These elements include SD-WAN, UCaaS, CCaaS, firewalls, MPLS networks, switches, IP phones, tickets, billing, and network performan...Read more about CommandLink ITSM

5.0 (1 reviews)

ONEiO

ONEiO is a cloud-based provider that specializes in integrating IT service management tools and processes to streamline incident management, problem management, change management, and other ITSM functions, making it easier for org...Read more about ONEiO

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TIKTING

TIKTING Help Desk and Change Management System is an enterprise-grade system built on Microsoft Technologies to produce a robust, fast and reliable software. With this, users can create and assign tasks to other team members to sp...Read more about TIKTING

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IBM SevOne Network Performance Management

IBM SevOne NPM provides real-time visibility into the performance and availability of applications, virtualized workloads and infrastructure as well as end-to-end network performance across physical, virtual and cloud environments...Read more about IBM SevOne Network Performance Management

5.0 (4 reviews)

Zoho Assist

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transf...Read more about Zoho Assist

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Rzilient

Managing iT park is not easy. Doing it while respecting the environment is even less so. However, it is now essential to reconcile IT and eco-responsibility. This is precisely the mission set up at the Rzilient club, to facilitate...Read more about Rzilient

4.5 (2 reviews)

Siit

Siit enables HR and IT teams to foster long-term and meaningful relationships with their workforce. With its specialized internal help desk, Siit provides organizations with top-notch employee service experiences. By centralizin...Read more about Siit

5.0 (6 reviews)

Infraon Infinity

Designed to help businesses modernize IT operations management, Infraon Infinity is a SaaS suite that enables businesses to accelerate IT infrastructure, optimize business processes, and drive customer success. From time-consumi...Read more about Infraon Infinity

5.0 (1 reviews)

SmartITSM

Designed for businesses of all sizes, SmartITSM is an IT service management software that helps businesses identify error-prone processes, monitor service outages, and more on a unified platform. It enables supervisors to link inc...Read more about SmartITSM

4.7 (6 reviews)

Ivanti Neurons for ITSM

Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Automated workflows eliminate costly manual processes while making operations more...Read more about Ivanti Neurons for ITSM

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses...Read more about SolarWinds Service Desk

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Service Manager

Service Manager is a help desk management solution that helps businesses handle change and incident management. Key features include knowledge management, dashboards, big data intelligence and automated change management. Service...Read more about Service Manager

4.4 (9 reviews)

Structure

Simplify your project management with Structure, designed for all Jira teams. It goes beyond what native Jira can do. Whether you work in Waterfall or Agile methodologies like Kanban, Scrum, SAFe or a mix of them, Structure enable...Read more about Structure

5.0 (1 reviews)

Tempo Cost Tracker

Cost Tracker is a financial tracking app for Tempo Timesheets. Cost Tracker turns team's tracked time efforts into a real-time reflection of project's financial health. Logged time data is collected autonomously to set users free ...Read more about Tempo Cost Tracker

Tempo Planner

Tempo Planner is a business planning tool that allows users to create plans and schedules. It also monitors their progress and identifies potential problems without relying on calendars and spreadsheets. Users can create repeating...Read more about Tempo Planner

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Tempo Timesheets

Tempo Timesheets: Effortless Time Tracking and Reporting in Jira Track time online, generate reliable reports, and streamline invoicing with Tempo Timesheets. Use the mobile app to track time on-the-go. Log time quickly by draggi...Read more about Tempo Timesheets

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Neoforce

Neoforce is a comprehensive, cloud-based, and on-premise platform designed to help users manage services, assets, and customer relationships. With a focus on adaptability, scalability, and ease of use, Neoforce is engineered to me...Read more about Neoforce

4.7 (3 reviews)

i-doit

i-doit is a web-based open-source solution for IT documentation and Configuration Management Database (CMDB) handling. The platform allows organizations to document and manage their IT systems through a unified portal. i-doit fol...Read more about i-doit

Infraon ITSM

Infraon ITSM is a help desk software that helps businesses manage incidents, changes, problems, service requests, tasks, releases, and more. The platform enables managers to create and prioritize tasks with deadlines, assign them ...Read more about Infraon ITSM

5.0 (3 reviews)

SimplyDesk

Simplydesk is a software package of 3 modules : Ticketing / helpdesk, to ensure, monitor and record the support we provide to our clients or collaborators. IT Asset Management, to manage and centralize all your IT assets and auto...Read more about SimplyDesk

4.5 (4 reviews)

GLPi

GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for...Read more about GLPi

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Wavity Help & Service Desk

Wavity’s Help and Service Desk Application can be used for internal as well as external users. Wavity has led the product development with a user-centric approach. With the widget-driven UI, users can customize the look and feel ...Read more about Wavity Help & Service Desk

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Wavity

At Wavity, we offer a platform, tools and solutions that help your company implement digital workflows quickly and become an agile organization. In addition, we help reduce IT backlogs and enable citizen development. We do this us...Read more about Wavity

4.5 (2 reviews)

Uniqkey

Designed for businesses of all sizes, Uniqkey is a cloud-based access and password management solution that helps mitigate cyber threats, facilitate 2FA encryption and autofill passwords. Key features include employee password m...Read more about Uniqkey

5.0 (3 reviews)

Kaseya VSA

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, aud...Read more about Kaseya VSA

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Network Detective Pro

Network Detective is an IT assessment tool that allows businesses to detect and fix network issues, identify vulnerabilities and highlight areas for improvement. The plug-in is available in three plans, each providing different ca...Read more about Network Detective Pro

Electric AI

Electric is revolutionizing business IT management. Electric offers businesses a 50% decrease in IT cost and uniform security across devices, apps, and networks, whether you're on-site or remote. Electric provides real-time IT hel...Read more about Electric AI

Inserve

Inserve is online service software specifically made for Dutch Managed Service Providers and other service businesses that want to run a smooth business. With tracking of time and materials, contract management and automatic invo...Read more about Inserve

N-sight

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operation...Read more about N-sight

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IT Glue

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's r...Read more about IT Glue

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KACE Cloud

KACE Cloud is a unified endpoint management software that helps businesses manage and secure all devices in the hybrid IT environment. The platform allows teams to gain real-time visibility into the patch status and roll back patc...Read more about KACE Cloud

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IBM Maximo Application Suite

IBM Maximo Application Suite is an asset management solution that combines enterprise asset management with maintenance management. From a single system, companies can monitor and manage the full lifecycle of their enterprise asse...Read more about IBM Maximo Application Suite

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OpsGenie

Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for ...Read more about OpsGenie

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etrack1

etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems. etrack1 understands the importance of having the b...Read more about etrack1

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Fielder Agent

Fielder Agent is an application designed to streamline and optimize field operations. This app offers a seamless and efficient way for agents to track and manage their tasks and routes from their mobile devices. With Fielder Agent...Read more about Fielder Agent

4.7 (3 reviews)

CommandLink SD-WAN

CommandLink SD-WAN aggregates multiple circuits with SD intelligent application-aware per-packet link steering and real-time best path selection / fail-over to realize amazing performance. The workflow unifies support from monito...Read more about CommandLink SD-WAN

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Halp

Halp is a cloud-based information technology (IT) service desk solution that helps small to large enterprises resolve employee queries with an internal ticketing system. The centralized platform comes with a workflow engine, which...Read more about Halp

5.0 (4 reviews)