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About Youzer
Youzer is a web-based IT and SaaS account management solution that helps businesses automate employee offboarding and onboarding workflows. The platform enables users to handle resources, accounts and security of an organization.
Primary features of Youzer include automatic assignments, email notifications, tool recommendations, cost analysis, alert reminders, real-time view of unusual activities, usage monitoring, license optimization, summary tables and more. The solution helps users with resource acquisition process through a software library. Additionally, the platform detects problems in the company such as provisioning errors and orphaned units.
Youzer integrates with Yammer, Active Directory, G Suite, Fleetio, Lucca Asana, Freshdesk, Breeze, Slack, Office 365 and more. Pricing of the product is based on a monthly subscription and support is extended via phone and online help desk.
4 Reviews of Youzer
Overall rating
4.75 / 5 stars
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Showing 1-4 of 4 reviews
August 2018
Julien from APPLIWAVE
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2018
Centralized accounts management
Account creation was painfull before : it took some days, with mispells. Now it's fast and the managers get exactly what they ask for. And we don't have any forgotten accounts anymore because Youzer reminds us to delete the accounts when an employee leaves.
Pros
Easy to setup (succeeded on my own :) )
Full view of all the accounts across all our tools.
Cons
The hardware management needs to be improved.
August 2018
Nicolas from NOVATIM
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
August 2018
great tool to improve onboarding of new hires
I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.
Pros
Youzer sends me a reminder when an employee is about to arrive in my company. I just have a few buttons to click and there you go, the accounts for this user are all created. I don't need to wait for my IT departement to create them (they have more valuable tasks to work on).
Cons
I'm waiting for the hardware management workflow improvements. because I want to be able to select a specific hardware bundle for each employee. This feature is said to be released in september 2018.
August 2018
Thierry from NOVATIM
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
August 2018
Good multi-tenant account creation tool
I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer I'm able to create accounts on those 20 workspaces with one tool. Awesome :)
Pros
I use the multi-tenant option to manage all the accounts of all my customers. Setup was fine. I found the connectors I was looking for : Active Directory, GSuite, Office 365. I don't need more :)
Cons
At the begining I had difficulties to understand the way the Active Directory connector would work , but then I found the agent.
August 2018
Maxime from Novatim
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
August 2018
Feature-rich and powerful automation tools
Once you have set up your youzer's account, it becomes extremely easy to create and suspend user access. The tool acts as a real assistant (notification, error prevention) and we see very quickly the effects on our business.
Pros
• User friendly interface
• The self service catalog is pretty useful - clear forms and easy to set
• Automation features are impressive and simple to use
Cons
• Reporting and Dashboard are a little bit limited compared to some other systems... they give a basic overview.
• I needed more feedbacks on my actions