All ManageEngine Endpoint Central Reviews

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Giridhar

10,001+ employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

ManageEngine Desktop Central is a very good Windows platform based solution

User Profile

Roberto

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Endpoint management in a centralized and automated way

PROS

Dashboards with real-time information on the vulnerability status of my endpoints. It allows you to have a real status and take action directly on the computers affected by a vulnerability from the same console.

CONS

OS deployment is not compatible with Linux operating systems

Luke

Information Services, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great platform

Very positive. The support during the trail has been fantastic. Query's and support have been answered very quickly, and all issues have been resolved.

PROS

Cost effective, patch management, device management. The top pro goes to the threats section that details vulnerabilities.

CONS

The GUI is a little dated and it can be hard to find what you're looking for.

Reasons for switching to ManageEngine Endpoint Central

The cost of Manage Engine was lower, and the vulnerability scanning focused on the endpoint, not the network.

Andrew

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2024

Updated Review after 7 mo We won’t renew annual subscription

Not extremely pleased with Endpoint Central Cloud UEM. For what we ultimately use in the suite we could’ve saved money and used either a different ManageEngine / ZoHo product or a different software altogether. I’m not meaning to sound so hard on them, but I’m just not happy with what we got for the cost. We won’t be renewing the annual subscription.

PROS

Documentation is very helpful, customer service is generally very good and prompt at answering. There are a lot of included features in endpoint central uem edition (we used endpoint central uem cloud). Windows OS features work often. Remote access feature is good. Patch management works.

CONS

Limited features for MacOS and extremely few for Linux although some problems may be limited by the OS. Enrollment was a pain for Mac and Linux and provided few benefits. (No MdM for Linux. MDM required and included for macOS, but provided few benefits.) Advertising on the ManageEngine website and Endpoint Central website promised way more than it delivers. Especially for multi OS features. Very windows-centric.

Reason for choosing ManageEngine Endpoint Central

Jamf Pro is way too expensive. Intune doesn’t play nicely with non-Microsoft windows os. Intune would have too limited functions. Jamf is a big question mark because the cost is too prohibitive.

Gene

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Endpoint Central Review

I have had a very positive experience with Manage Engine. I would recommend the cloud version to everyone.

PROS

Manage Engine as a whole is an awesome company, but Endpoint Central takes the cake. Patch management, IS deployment and asset tracking are a breeze in one central dashboard. It is easy to use and integrates well with other Manage Engine Products.

CONS

Support can be a little slow at times, but what support isnt?

Reason for choosing ManageEngine Endpoint Central

I chose ManageEngine because it offered the best collection of tools on one dashboard.

Alex

Gambling & Casinos, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Really Good MDM for a fair price

PROS

The price is one of the strongest points to purchase Endpoint Central, other options are much expensive. Remote Control is essential, and deploying software should also be. It has a lot of options and things you can do with it, but wedon't use them all.

CONS

When deploying software, or configurations, not always work... and sometimes it is a bit hard to find where the problem comes from... but everything is great.

Mario

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Maximizing Asset Governance: A Spotlight on ManageEngine's Endpoint

PROS

ManageEngine's Endpoint Protection stands out for its robust asset management capabilities. With centralized control and real-time monitoring, it offers comprehensive visibility into endpoint assets. Its compliance enforcement features ensure adherence to security policies and regulations, bolstering security posture. Additionally, its scalability and user-friendly interface make asset management seamless and efficient. Overall, ManageEngine's Endpoint Protection is a top choice for organizations seeking comprehensive asset governance and enhanced security

CONS

It does not have the same simplicity of integration on macOS as on Windows, it requires licensing from Apple to use IDM on Mac devices.

Don

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Good solution for all companies, even small ones.

Their tech support is great! Even during the evaluation phase (or using the free product). Quick response and great follow up.

PROS

It alllows me to see the status of my systems without having to log on to each one.

CONS

They have many products and there is overlap in what is provided. It's somewhat hard to figure out exactly which product gives what is needed without adding extra features and extra cost.

Reason for choosing ManageEngine Endpoint Central

One of the great features is the ability to implement it on a small scale with no cost to see if it solves your problems. Other products give you a 30 or 90 day trial and it is hard to evaluate the product to see what it solves.

Fernando

Information Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Tons of features, not a ton of price

Experience has been great. Have used it for many years now and it has continued to grow and offer more and more solutions to allow an admin additional capabilities in managing their environment.

PROS

Throughout the years Manage Engine has continue to refine their MEEC product to provide more and more features that allow an administrator a single product to support an environment. Remote access, patch management, compliance scanning, countless "deployment" packages, browser security, and much more not mentioned. The only endpoint management tool you'll need.

CONS

Nothing I can think of at this time. Their support team is always quick to assist. If there's an identified issue in the product they're prompt to provide support.

Greg

Business Supplies and Equipment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Manageengine Endpoint Central

It has been working very well for us for remote control and patch management. It does everything we were seeking from it.

PROS

Big plus is that it does MFA for admin login. It was easy to set up and get running pretty quickly. Being able to remote in at any time is mission critical. Approving and deploying patching is simple, declining patches we do not need is just as easy. Scheduling reboots. And the reporting does everything we need.

CONS

I honestly had no complaints with the product, it literally checked all the boxes we were looking for.

Dan

Utilities, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

fully featured product critical for our daily operations

We use many Manage Engine products, and Endpoint Central is the one which we probably use the most. It is an essential tool for our day-to-day operations, and it does its job exceptionally well.

PROS

third-party patching and asset management. remote control and management for remote workers

CONS

configuration is extensive, but that is to be expected based on what we use the product for. there is always fine tuning

Reason for choosing ManageEngine Endpoint Central

We already used many other Manage Engine products and had full faith in the company and their additional tools.

User Profile

BJ

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

It's decent

It's been very sufficient and good for what I need.

PROS

The trial gives you the opportunity to really get into all of the features.

CONS

There's a definite learning curve. One must have patience.

User Profile

Cuneyt

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Product

Quite good and satisfactory. It helps us manage our entire landscape

PROS

The ease of use and the functionality provided

CONS

the menus are a bit hard to follow and takes some time to find what you are looking for. Also the AD integration for users can be improved

Jim

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

An Absolutely Essential IT Support Solution for Small to Large Environments

See above! I mainly use Desktop Central to maintain third party applications (non-Microsoft). I also provide periodic remote desktop support for a few users, including one who works from home, like I do. It would take me hours to drive to the office or user's location! . Especially in this last year, Desktop Central and a couple other Manage Engine products have been essential for me to provide support for a small office that is struggling financially to keep its doors open. I cannot say enough good things about this and the the other Manage Engine products.

PROS

From third party program installation and management to remote computer management, Desktop Central is an indispensable solution. - Managing third party software is greatly simplified with Patch Management and Software Deployment. - Full system Inventory, with Manage Licenses, Software Metering and automated system Scan. - Remote Control allows remote desktop support, essential for today's IT support. - A robust set of reports that can be scheduled and emailed. - Integrates with Service Desk Plus to automatically create service tickets, and email alerts can be created. - The Free version is fully functional and a great solution for small offices with a limited budget.

CONS

I have been using Desktop Central at my current position for 4 years. I cannot live without Desktop Central, or several other Manage Engine products! It is essential for IT to know what their network condition is, maintain its optimum health, and provide end user remote support. Desktop Central is only one of many Manage Engine products that allows IT support to do this.

Reason for choosing ManageEngine Endpoint Central

I have been using various Manage Engine products across a couple employers, for over 11 years. Desktop Central won my respect from Solar Winds, back in 2012. The level of network security I set would not allow their patch manager to work, which means I would have had to remove some security measures to get it to work. Desktop Central, as well as Event Log Analyzer and OP-Manager, has worked perfectly well with my heightened security measures. My worries with Solar Winds was unfortunately proven valid with the recent breach of their own patch management distribution server. I am soon to retire knowing Manage Engine has provided me over a decade of resources to help me achieve this accolade!

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

All in one unified endpoint and patch management software for your businesses. Experience it today !

One click endpoint management system to manage your security threats and hacking troubles and issues related to web and cloud system. It is the best tool for patch management and results in greatest security for web and mobile devices. The software is light to operate and easy to deploy and administer by tech users. Amazing product . You all should give it a try and experience it to fullest.

PROS

Superb endpoint management software that helps in monitoring and managing endpoint issues from a central remote location. Flawless integration with several intuitive features enhancing the overall outcome of business. Wide and global presence and word of mouth marketing of its utility features immensely helped us to generate more leads and business. Revenue growth boosted to a great level, marking significant outcome. Strong customer and tech support team with continuous improvement in business offerings to clients. Costing and affordability at ease with superb discounts. Huge customer retention due to flexible and customizable offerings and integrations. Strong training and support team for regular orientation

CONS

We have not faced any major difficulty so far as the working with software has always been a great experience due to its wonderful integrative features and properties. The software undergoes upgradation multiple times and comes up with newer versions every time. This can be further streamlined and eased out.

Reason for choosing ManageEngine Endpoint Central

ManageEngine Endpoint Central is superb in its offerings at customizable and affordable pricing. It can be afforded easily by all small, marginal and large enterprises and customer acquisition and retention is more with this. They have huge number of customer feedbacks and business users testimonials which helped us in easy selection in more structured way.

Jason

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

ManageEngine Endpoint Central is Amazing

The benefits are endless. Instead of installing more than one product for every single computer manufacturer, the Patch Management and Automated Patch Management is amazing. There are hundreds of configurations to choose from to assist with tasks generally reserved for Group Policies and WSUS

PROS

Unified Endpoint Management. Endpoint Central is a one-stop shop for patch management for all types of computers, without the need to install the individual update applications for each computer (HP Support, Lenovo Vantage, Dell Update). The patch manager aspect also shows reported vulnerabilities in application (for example, Chrome, Microsoft Office etc.) in one easy to use system.Also, ManageEngine is open to improvements and feature request from the community.

CONS

The most difficult part of this product is the most useful aspect, which would be the filters. Many filters have to be created to put certain machines into different categories. However, with all the different panes in Patch Management, you have to recreate different filters to get the same result.

Reason for choosing ManageEngine Endpoint Central

ManageEngine Endpoint Central was cost effective and very easy to use.

Ajay

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Endpoint Central: A Decade of Simplified Operations and Lightning-Fast Problem Resolution

Our journey with this product began back in 2012, and over the years, we've had the opportunity to explore and evaluate various alternatives in the market. However, our experience with this particular product has consistently set it apart from the competition, making it a standout choice for our needs.One of the key factors that have kept us loyal to this product is its consistent performance and reliability. Since our initial adoption, it has proven to be a robust and dependable solution, meeting our requirements effectively. Its track record of reliability has translated into fewer disruptions in our operations, ultimately saving us time and resources.Moreover, the product's continuous evolution and commitment to staying up-to-date with industry trends have been impressive. We've witnessed it adapt and incorporate new features and technologies, ensuring that it remains relevant and capable of addressing our evolving needs.The level of support and responsiveness from the product's team has also played a significant role in our satisfaction. Whenever we've encountered challenges or needed assistance, the support team has been quick to respond and resolve issues, reaffirming our confidence in the product.In summary, our decision to stick with this product since 2012 has been driven by its consistent performance, adaptability, and the excellent support we've received. It has proven time and again to be the right choice for our organization, and we look forward to contin

PROS

Over the past decade, my experience with this product has been nothing short of exceptional. Its versatility in handling tasks such as Asset Management, Software Deployment, Mobile Device Management (MDM), and Patch Management has been invaluable to me and my organization. The standout aspect of this product is its array of excellent features, which not only simplify complex operations but also enhance their efficiency.One remarkable attribute is the user-friendly interface. It ensures that even newcomers to the organization, like my recently onboarded team, can swiftly grasp how to utilize the product effectively. This ease of adoption has not only expedited our workflow but has also reduced training overhead significantly. It's a testament to the product's design and commitment to user-friendliness, which has consistently delivered positive outcomes over the years.

CONS

This product stands out for its exceptional simplicity, which significantly enhances the efficiency of our day-to-day operations. Its straightforward design and intuitive interface make it a breeze to navigate and utilize effectively. Whether it's handling Asset Management, Software Deployment, Mobile Device Management (MDM), or Patch Management, the user-friendly nature of this product ensures that even those with minimal prior experience can quickly adapt and contribute to our tasks.One of the most remarkable aspects of this product is its impressive problem resolution capabilities. Time and again, we've experienced the benefit of swift issue resolution, often witnessing problems resolved within a single day. This rapid response not only minimizes downtime but also boosts our overall productivity. It speaks volumes about the product's reliability and the dedication of the support or maintenance team behind it.The combination of user-friendliness and rapid issue resolution has made our experience with this product highly satisfactory. It has become an integral part of our operations, providing us with the confidence that our tasks will run smoothly, and any hiccups will be promptly addressed. Overall, this product's straightforwardness and effective support have significantly contributed to our organization's success and efficiency.

Reason for choosing ManageEngine Endpoint Central

Cost effective , Easy in operation, overall good feature and services , good support

Dewain

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Fantastic, Inexpensive software that is great to use.

We have loved it from the start. We purchased another desktop management software for a ridiculous amount, it was so crappy that we also had to pay someone to be onsite for a week to install and configure it. and it turned out to be total garbage. we bought endpoint central for literally 1/20th of the price and was up and going in an hour.

PROS

They've done a fantastic job with the intuitiveness of the software. things are where you logically think they should be, and you can click on links to get information that you should. so much software out there is overpriced garbage. We bought this at a fraction of other bloated garbage and were up and running in minutes.

CONS

There's not much to dislike. the only issue i've ever had is an update broke a part of the software, but support was so good they sent me another update to fix it.

Reasons for switching to ManageEngine Endpoint Central

bloated, overpriced. even when we paid recommended professionals for a week-long onsite visit, it was unusable.

John

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

You must check out Desktop Central for *any* size organization

PROS

It's breadth of features. It literally has features you normally need 3-4 different products from different manufacturers. Normally someone will pay for remote control software, patch management, mobile device management, desktop management as separate products but all that (and more) are built right it. The integration into AD and the ability to patch update computers off the network is vital to my company. The price is also extremely affordable. I've used them in both a 1500 employee company with more than 2000 devices and now in a smaller company with 80 employees and 100 devices and it's been a godsend. Support is also amazing. they have articles available and live chat available and all hours which is nice for me.

CONS

Some parts are confusing, like the configuration profiles. It takes some getting used to.

Reasons for switching to ManageEngine Endpoint Central

Price, features and ease of a single product.

Rajneesh

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Heterogeneous End-point Management from a Unified Console

Easy to use UI, Online help and chat support, Great community support. Overall, quick to learn and easy Setup.

PROS

More control, Power to you, whilst deploying SW Deployment, OS Patching and even MDM, all can be achieved from a single console. Not to mention, OS Deployment & Imaging are offered free for all Workstation & Servers. Gartner listed, Awesome support very Proactive indeed.

CONS

None at all. Out-of-box product features have nothing to complaint about. We love everything that DesktopCentral UEM has to offer.

Reason for choosing ManageEngine Endpoint Central

Since, ManageEngine has invested much in continual development of DesktopCentral UEM. It's now offered in Cloud as well. Easy to setup, configure, quick learning curve,

Reasons for switching to ManageEngine Endpoint Central

We went through product webinar videos and were able to setup our-self. Also, ManageEngine DesktopCentral support was there to help, whenever needed.

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2021

Nothing Comes Close To Zoho Corp and Desktop Central Price Per Value and Feature Wise

PROS

Nothing comes close to Manage Central when price per value is obvserved with the only issues being that it is a lot of information all at once, and that it has many configuration abilities and options. I have used this solution for a couple months now, but my experience with Zoho SaaS has been spectacular with 0% downtime on my original site I launched as a side project being 0 in 386 days! Would recommend this to anyone looking for a serious solution, and even to hobbyists and home lab users just looking to try something out!

CONS

Software is extremely customizable and granular, but has a sharper learning curve than a click and deploy solution. However the extra configurability is crucial in fields that require compliance, governance and hard coded security with a clear and present chain of command.

Reason for choosing ManageEngine Endpoint Central

Configurability and tangible experience with Zoho and their ability to honor SLA agreements unlike a certain other RMM company.

Reasons for switching to ManageEngine Endpoint Central

Transparency in communication and pricing.

Mikel

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Low Cost Endpoint Solution

Great solution for the cost, it has his cons but overall it meets all of our needs. The only thing I wish they had was more integrations across common platforms like FreshService, Zoom, Go to assist etc.

PROS

- Low Cost for cloud- Simple Deployment- Simple Software Deployment

CONS

- Needs more integration options for Cloud- Patch Management showing missing patches when the patch is not required on the OS version

Reason for choosing ManageEngine Endpoint Central

More features for the cost, quick setup and deployment.

User Profile

MOHAMED SHIHAM

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

best MDM and Desktop laptop monitoring tool

best MDM and patch management system can monitor the devices from one plat form

PROS

manage all desktop laptop from a single platform, user can enroll by themself from the portal

CONS

it should synchronize data with Asset explorer , but that option is not available, MDM is not supporting linux

Reason for choosing ManageEngine Endpoint Central

cost-effective, and efficient technical support by the staff

Reasons for switching to ManageEngine Endpoint Central

Cost is High, cant remove the unused devices, less information about the device. support is bad take a long time to respond.

Michael

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

A Product that actually does what you paid for, and then does even more!

I have used this program now between three different companies that I have worked in, two of which I made the recommendation that it be purchased. I am impressed with the product, but also with the development and support team. Its not uncommon for me to send them a question and have an answer back in less then 24 hours. They also have a wonderful ability to take feedback and then have it show up in the product in very little time.

PROS

The product does an amazing job performing the update of server and desktop operating systems and software. What is surprising is all the additional things it does, and the features that they keep adding into the product. Examples over the years includes adding in things like mobile device management, review of each box for vulnerabilities, showing issue and problems with the boxes that are both correctable and not correctable by the patching functions.

CONS

Upon some tasks they will show failure or a pending action, however they do not then update those status in the queue. I think this is done from a compliance standpoint, but there should be a function added to specifically address a job that’s been run, been incomplete and then a pending follow-up action.

Reason for choosing ManageEngine Endpoint Central

ManageEngine was chosen based on the features that if offered, and the amazing price point. Since that original purchase we have now purchased and used several of there other programs. Each time they come out with something new I always try and take a look and see if its something I need in my environment.

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2019

Desktop Central: Tech Perspective

Overall it is a good product and accomplishes our purposes.

PROS

This software is really good shut the price and features it comes with. Replaces a lot of tools we have had to mismatch and put together all in one.

CONS

The user interface and language of the site is somewhat confusing and not intuitive. They have a log guides that help. Just not as intuitive as I had hoped.

Reason for choosing ManageEngine Endpoint Central

Overall functionality is better.

Reasons for switching to ManageEngine Endpoint Central

We still use reach but in a limited capacity.

Vendor Response

Hello, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central and it's unified approach. We hope our product has helped you with securing and managing all your endpoints, thereby replacing multiple tools that you've had to use in the past. If you require further assistance with the user interface, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Replied January 2020

Showing 1 - 25 of 786 Reviews