# Best Computer Inventory Software - 2026 Reviews & Pricing

> Find the best Computer Inventory Software for your organization. Compare top Computer Inventory Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/help-desk/computer-inventory-comparison

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# Best Computer Inventory Software of 2026

Updated June 23, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide

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107 results

### Compare Products

Showing 1 - 25 of 107 products

#### Company Size

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-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.74

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. ​ NinjaOne adheres to enterprise-grade security standards, including FedRAMP Moderate Rev 5 authorization, SOC 2 certification, ISO 27001 compliance, and GovRAMP certification. The platform operates from a centralized console, enabling IT teams to manage devices, secure endpoints, and automate workflows. Additional features include documentation tools, script automation, and a developer API for customization and extended functionality.... [Read more](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

### Best rated features:

Uptime Reporting

5.0

Approval Process Control

5.0

Patch Testing

5.0

Session Recording

5.0

[See all features](https://www.softwareadvice.com/remote-support/ninjarmm-profile/#key-features)

### Plan

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/remote-support/ninjarmm-profile/#pricing-and-plans)

[SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.54

[(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity. The platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.... [Read more](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

### What users love

-   Responsive and helpful support team
-   Streamlined ticket handling workflows
-   Flexible platform personalization options

### To take in mind

-   Challenging and limited reporting tools

### Best rated features:

Multi-Channel Communication

5.0

Email Alerts

5.0

Supplier Management

5.0

Maintenance Management

5.0

### Worst rated features:

SSL Security

1.0

[See all features](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#key-features)

### Professional

$89.00/month

AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices.... [Read more](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

Everything you get in Professional, plus the extra flexibility, customization, and testing capabilities, built for the most demanding IT teams.... [Read more](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#pricing-and-plans)

[ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/)

4.03

[(51)](https://www.softwareadvice.com/it-service/changegear-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning platform, personalized end-user self-service, cost-effective licensing, and more. ?The system gives users everything they require to easily build, configure, automate, and deploy services enterprise-wide. Additionally, ChangeGear takes the complexity out of IT and provides smarter tools, processes, and automation for delivering remarkably efficient IT service management. ChangeGear is available in both on-premise and cloud deployment for users’ convenience.... [Read more](https://www.softwareadvice.com/it-service/changegear-profile/)

### Best rated features:

Single Sign On

5.0

Ticket Management

5.0

Email Management

5.0

IT Reporting

5.0

### Worst rated features:

Project Management

3.0

Support Ticket Tracking

4.0

Knowledge Base Management

4.0

Issue Auditing

4.0

[See all features](https://www.softwareadvice.com/it-service/changegear-profile/#key-features)

[Hector](https://www.softwareadvice.com/help-desk/hector-profile/)

4.67

[(6)](https://www.softwareadvice.com/help-desk/hector-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Looking for an easier way to keep track of your equipment, software, and inventory? Hector is a cloud-based asset inventory management solution built for small and midsize organizations that want more control and less hassle. Whether you work in IT, education, construction, or real estate, Hector helps you manage the full asset lifecycle — from purchase to maintenance — all in one place. With Hector, you can: - Track IT equipment, tools, and shared resources with barcode scanning - Stay on top of loans, rentals, warranties, and depreciation automatically - Get real-time updates on repairs, replacements, and upcoming maintenance - Simplify permissions and keep data secure with role-based access and SSO - Receive smart reports and recommendations to save money and plan ahead Instead of juggling spreadsheets or losing track of who borrowed what, Hector makes asset tracking simple, accurate, and cost-effective. Plus, you only pay for the assets you register — no wasted budget. Ready to save time, cut costs, and make asset management stress-free? Discover how Hector can help your team today.... [Read more](https://www.softwareadvice.com/help-desk/hector-profile/)

### Best rated features:

Asset Tracking

5.0

Depreciation Management

5.0

Inventory Tracking

5.0

Customizable Fields

5.0

### Worst rated features:

Inventory Management

2.0

Compliance Management

3.0

[See all features](https://www.softwareadvice.com/help-desk/hector-profile/#key-features)

### Shield

$48.99/month

For essential management.

### Armor

$82.99/month

For collaborative management. Includes everything in the Shield Plan, plus:

### Castle

$173.99/month

A personalized experience catered to your needs. Includes everything in the Armor plan, plus:

[See full pricing details](https://www.softwareadvice.com/help-desk/hector-profile/#pricing-and-plans)

[Atera](https://www.softwareadvice.com/help-desk/atera-profile/)

4.54

[(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more. Introducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/)

### What users love

-   Comprehensive remote management tools
-   Responsive and helpful support team
-   Robust and evolving feature set

### To take in mind

-   Cost concerns for smaller teams
-   Occasional slowness and lag issues

### Best rated features:

Service Request Management

5.0

Configuration Management

5.0

Network Resource Management

5.0

Network Security

5.0

### Worst rated features:

Chat/Messaging

2.0

Reporting & Statistics

3.0

[See all features](https://www.softwareadvice.com/help-desk/atera-profile/#key-features)

### Pro

$129.00/month

The Pro Plan includes basic features and integrations like remote management, monitoring and alerts and patch management.... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

### Growth

$179.00/month

The Growth Plan includes all Pro features with additional features such as Mac agent, Chat and further integrations. Users are also provided with a free trial.... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

### Power

$209.00/month

All the power of Growth, and: - Custom analytics - Custom support addresses (unlimited) - Custom asset types (up to 20) - File transfer (up to 50GB per month) - Audit log - 1 year retention - Data recovery - Eligible for Copilot (paid add-on)... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

[Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/)

4.46

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions across multiple channels. It provides tools for various service teams, including contact centers, field service operations, HR departments, and IT service teams. The platform focuses on enhancing customer interactions. Key features include omni-channel support, centralized case management, and AI capabilities that automate routine tasks, allowing service representatives to address more complex issues. It integrates digital channels, connects phone systems with CRM data, and offers self-service portals for around-the-clock customer support. The platform also includes a centralized knowledge management system, providing access to a digital library for both agents and customers. Service Cloud provides analytics and data insights to help service leaders make informed decisions. Field service tools support workforce productivity by streamlining operations. The platform's unified structure ensures customer information is connected, enabling consistent support experiences.... [Read more](https://www.softwareadvice.com/crm/service-cloud-profile/)

### What users love

-   Centralized and efficient support
-   Flexible integration capabilities
-   Comprehensive sales tracking tools

### To take in mind

-   Outdated and complex interface
-   Steep learning curve for users
-   Expensive for small businesses

### Best rated features:

Job Management

5.0

File Sharing

5.0

Catalog Management

5.0

Issue Tracking

5.0

### Worst rated features:

Inspection Management

2.0

AI Copilot

2.0

[See all features](https://www.softwareadvice.com/crm/service-cloud-profile/#key-features)

### Free Suite

Custom

Pricing available upon request

Upto 2 users

### Starter Suite

$25.00/month

### Pro Suite

$100.00/month

[See full pricing details](https://www.softwareadvice.com/crm/service-cloud-profile/#pricing-and-plans)

[UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)

4.64

[(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

UpKeep is a web-based CMMS offering a mobile-first solution for maintenance teams, streamlining operations with asset and workflow management tools. Key features include work order management, enabling users to create, assign, and complete orders via a mobile app. Preventive maintenance scheduling triggers work orders based on meter readings and IoT data to minimize downtime. Users can create work orders on-the-go, get notifications when tasks are updated, and receive alerts when assets go down, making the business run more efficiently than ever before. UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventive maintenance to create service schedules. Users can see a tasks overview page showing upcoming work along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a color-coded priority rating, images, assets, and users. The mobile application gives users the ability to create projects, assign work orders, manage assets, and more. UpKeep is designed for small to midsize businesses across various industry verticals. UpKeep offers services on a monthly subscription basis that includes support via phone, email, and through an online knowledge base.... [Read more](https://www.softwareadvice.com/cmms/upkeep-profile/)

### What users love

-   Intuitive and accessible interface
-   Streamlined work order tracking
-   Efficient maintenance coordination tools

### To take in mind

-   Expensive plans and limited flexibility
-   Complex asset organization limitations
-   Document handling and export issues

### Best rated features:

Disposal Management

5.0

Depreciation Management

5.0

Electronic Signature

5.0

IT Asset Tracking

5.0

### Worst rated features:

Warranty Tracking

1.0

Document Storage

3.0

Check-in/Check-out

3.0

[See all features](https://www.softwareadvice.com/cmms/upkeep-profile/#key-features)

### Essential

$20.00/month

### Premium

$55.00/month

### Professional

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cmms/upkeep-profile/#pricing-and-plans)

[Asset Panda](https://www.softwareadvice.com/inventory-management/asset-panda-profile/)

4.63

[(1364)](https://www.softwareadvice.com/inventory-management/asset-panda-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time. Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending. Asset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.... [Read more](https://www.softwareadvice.com/inventory-management/asset-panda-profile/)

### What users love

-   Flexible and robust asset tracking
-   Responsive and helpful support team
-   Intuitive and user-friendly interface

### To take in mind

-   Access limitations and login frustrations
-   Cumbersome and inflexible reporting tools
-   Notification setup and alert issues

### Best rated features:

Billing & Invoicing

5.0

Task Management

5.0

Item Management

5.0

Data Synchronization

5.0

[See all features](https://www.softwareadvice.com/inventory-management/asset-panda-profile/#key-features)

### Free Trial

Custom

Pricing available upon request

Get 14 days of full platform access. Includes: 14 days of access Unlimited users Unlimited assets All features enabled... [Read more](https://www.softwareadvice.com/inventory-management/asset-panda-profile/#pricing-and-plans)

### Starter

$50.00/month

Best for organizations with basic needs. Includes: 5 users Up to 1,000 assets 24/7 support Onboarding & Implementation Automations Smart Forms Kits + Consumables... [Read more](https://www.softwareadvice.com/inventory-management/asset-panda-profile/#pricing-and-plans)

### Business+

$60.00/month

Best for mid-size organizations with moderate complexity. Includes: All Starter features 10 users Up to 5,000 assets 24/7 support Onboarding & Implementation Integrations Multi-Tenant Structure Custom User Permissions Open API Access... [Read more](https://www.softwareadvice.com/inventory-management/asset-panda-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/inventory-management/asset-panda-profile/#pricing-and-plans)

[TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)

4.62

[(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by IT professionals, enterprises, managed service providers, and organizations across industries such as automotive, agriculture, logistics, manufacturing, retail, healthcare, banking, and the public sector. The platform supports businesses of various sizes, from individual users and small businesses to large enterprises managing devices across multiple locations. The platform provides remote connectivity features that allow users to access and control devices from any location, deliver technical support, and monitor IT infrastructure in real time. It includes capabilities to detect and resolve IT issues proactively, using automated remediation to reduce manual tasks. Security features include compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards, as well as two-factor authentication, single sign-on support, and conditional access controls. Additional features include asset and patch management, mobile device management, endpoint protection, and augmented reality solutions for industrial applications. TeamViewer is a cloud-based platform with cross-platform compatibility for desktops, mobile devices, IoT devices, and headless systems. It uses artificial intelligence to automate IT tasks, streamline support processes, and provide insights into endpoint performance, applications, operating systems, security, and networking. The platform can be accessed through a web application, Management Console, or client software. It offers different product tiers, including TeamViewer Remote for IT access and support, TeamViewer Tensor for enterprise operations, TeamViewer DEX for endpoint management, and TeamViewer ONE as a unified platform combining all capabilities.... [Read more](https://www.softwareadvice.com/voip/teamviewer-profile/)

### What users love

-   Reliable remote support capabilities
-   Intuitive and user-friendly design
-   Full control from anywhere

### To take in mind

-   Expensive and inflexible licensing
-   Occasional connection reliability issues
-   Complex access and security concerns

### Best rated features:

Remediation Management

5.0

Anomaly/Malware Detection

5.0

Server Monitoring

5.0

Application Security

5.0

[See all features](https://www.softwareadvice.com/voip/teamviewer-profile/#key-features)

### TeamViewer Remote Access

$24.90/month

Billed yearly; Access up to 3 unattended devices

### TeamViewer Business

$50.90/month

Billed yearly; Access up to 200 unattended devices

### TeamViewer Premium

$112.90/month

Billed yearly; Access up to 300 unattended devices

[See full pricing details](https://www.softwareadvice.com/voip/teamviewer-profile/#pricing-and-plans)

[Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/)

4.68

[(310)](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud. Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities. Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications. Key Pulseway features: - Monitoring and Management - Discovery and Deployment - Server Management and Monitoring - Automation like Never Before - Out-of-the-box OS & 3rd Party Patching - Unlimited Remote Control for macOS and Windows - Custom Reporting Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.... [Read more](https://www.softwareadvice.com/network-management/pulseway-profile/)

### Best rated features:

License Management

5.0

Data Storage Management

5.0

Project Management

5.0

Mobile Device Management

5.0

[See all features](https://www.softwareadvice.com/network-management/pulseway-profile/#key-features)

### Monthly

$67.00/month

Up to 20 Endpoints/Devices

### Annual

$44.00/year

When billed annually.

### 3 Years

$27.00

When billed for a 3 year plan.

[See full pricing details](https://www.softwareadvice.com/network-management/pulseway-profile/#pricing-and-plans)

[IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/)

4.65

[(340)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/)

Best for:Single Sign On

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's relationship mapping feature helps users to link related items together and define and understand relationships between various elements. The solution's runbooks feature enables users to keep track of the different procedures involved in documentation. Users can also print multiple hard copies and offboard routines after their completion. Additionally, IT Glue offers features such as access control, domain and SSL tracking, SOC 2 compliance, version control, a template library and import and export functionality. It supports integration with multiple professional services automation systems. Users can also create custom integrations with the help of built-in REST APIs. Services are offered on a per-user basis after a one-time setup fee. Support is offered via phone, email and online FAQs.... [Read more](https://www.softwareadvice.com/help-desk/it-glue-profile/)

### What users love

-   Streamlined IT documentation management
-   Centralized client data access
-   Secure and efficient credential storage

### To take in mind

-   Inconsistent and limited search tools

### Best rated features:

Onboarding

5.0

Asset Lifecycle Management

5.0

IT Reporting

5.0

Activity Dashboard

5.0

### Worst rated features:

Issue Management

3.1

IT Asset Tracking

3.3

Audit Management

3.4

Self Service Portal

3.5

[See all features](https://www.softwareadvice.com/help-desk/it-glue-profile/#key-features)

[Giva](https://www.softwareadvice.com/crm/giva-profile/)

4.91

[(57)](https://www.softwareadvice.com/crm/giva-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user satisfaction surveys, reporting and a mobile app at a very affordable price. Giva is intuitive and easy-to-use and can be deploy in just days and only 1 hour of training is required. Giva features robust, fast & painless reporting for higher quality decision making. With Giva’s Reporting and Dashboards you can quickly measure team productivity, responsiveness and user satisfaction creating a positive feedback loop. Giva is highly customizable without any programming and it’s very intuitive and simple to configure with default settings to get you started. Automated workflows eliminate many manual tasks such as converting emails into tickets and on/off boarding. Auto routing/assignments save time. Service level agreements with automatic escalations save time and increase User satisfaction. Many fast to deploy integration options are available including LDAP. Giva’s homepage dashboard helps prioritize your team’s efforts to keep them focused on the most important user issues. 24/7 USA-based technical support. New product releases every 3 weeks using Agile software development. Pricing is per technician.... [Read more](https://www.softwareadvice.com/crm/giva-profile/)

### Best rated features:

Automated Routing

5.0

Social Media Integration

5.0

Support Ticket Management

5.0

Mobile App

5.0

[See all features](https://www.softwareadvice.com/crm/giva-profile/#key-features)

### Professional

$69.00/month

Billed annually

### Enterprise

$89.00/month

Billed annually

[See full pricing details](https://www.softwareadvice.com/crm/giva-profile/#pricing-and-plans)

[Remote Desktop Manager](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/)

4.59

[(412)](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/reviews/)

Best for:Remote Access/Control

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage. Who It’s For Independent IT professionals and freelancers who need a reliable way to organize and secure multiple connections. SMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely. MSPs and helpdesk technicians managing remote sessions across multiple clients or departments. Enterprises needing scalability, advanced auditing, and integration with identity providers. Unique Benefits Centralized Remote Connection Management RDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently. Secure Credential Handling Passwords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely. Access Control & Compliance Multi-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO. Work Anywhere, Anytime RDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected. Scalability to Fit Any Team Free / Solo Edition: Perfect for independent users who don’t need team-sharing features. Team Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs. Support You Can Count On With Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs. The Bottom Line Remote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows.... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/)

### What users love

-   User-friendly setup and operation
-   Centralized and flexible remote access
-   Unified multi-protocol connection management

### To take in mind

-   Resource-heavy and slow performance

### Best rated features:

Reporting/Analytics

5.0

Security Tools

5.0

Troubleshooting

5.0

File Transfer

4.8

### Worst rated features:

Activity Tracking

3.5

License Management

3.5

API

3.9

Real-Time Notifications

4.0

[See all features](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#key-features)

### Free solo access

Custom

Pricing available upon request

Remote Desktop Manager (RDM) Free is the all-in-one remote connection and credential management tool for independent IT users, freelancers, and tech enthusiasts. Manage and secure all your remote connections, passwords, and credentials in one platform — for free. Support for RDP, SSH, Telnet, FTP, web apps, and more keeps everything centralized. Built-in encryption protects your data, while credential reuse across sessions saves time. Work online or offline, store locally, or sync with your personal cloud — no forced third-party storage. RDM Free gives solo users a secure, reliable way to simplify remote access, stay organized, and boost productivity.... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans)

### Starter Pack

Custom

Pricing available upon request

Devolutions Starter Pack is an all-in-one IT security and remote access solution designed for small teams of up to 5 users. It combines four essential tools in a single package: Remote Connection Management (supporting 50+ protocols with granular access control), Privileged Access Management (credential checkout, approval workflows, and automated password rotation), Remote Access Management (secure remote sessions, just-in-time access, and session recording), and Workforce Password Management (centralized storage, role-based access, and MFA). With Starter Pack, you get full feature access from day one — no stripped-down versions or hidden upgrades. Choose cloud or self-hosted deployment, and easily scale when your team grows. Perfect for MSPs, IT pros, and small businesses that need enterprise-grade remote access, password security, and privileged account control without the complexity or cost of multiple vendors.... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans)

### Remote connection management

Custom

Pricing available upon request

Devolutions’ Remote Connection Management & IT management solutions centralizes all your remote sessions, tools, and credentials into one secure platform. Supporting 50+ protocols such as RDP, SSH, VPN, and web apps, it gives IT professionals a single pane of glass to manage hybrid environments. Built-in credential management, password rotation, and role-based access control strengthen security while streamlining workflows. Flexible deployment options let you choose cloud or self-hosted, with secure access via Devolutions Gateway — no VPN required. Ideal for sysadmins, MSPs, and helpdesk teams, it reduces IT complexity, enforces least privilege, and boosts productivity across your organization. Included in the plan: - Devolutions Workspace - Devolutions Hub - Devolutions Server - Devolutions Gateway - Devolutions Launcher - Remote Desktop Manager... [Read more](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/help-desk/remote-desktop-manager-profile/#pricing-and-plans)

[BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

4.66

[(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management solution? Are your customers and employees able to use the system easily... or do they get frustrated and give up? BOSSDesk is an integrated Help Desk Ticketing System with Asset Management available on premise or in the cloud enabling your team to process service requests efficiently and expeditiously. The result? You provide an exceptional employee and customer experience. WHY CHOOSE US Expandable to serve multiple departments Service delivery enables the ability to create relevant forms, workflows, and more US-based support team Intuitive user interface iOS and Android mobile apps BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk Ticketing System and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction. Address complex IT issues, like self-service, workflow automation, incident management, asset management , problem and change management with BOSSDesk, a modern Help Desk that users love. Turn Ticket Management into an Exceptional Customer Experience with BOSSDesk.... [Read more](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

### Best rated features:

Mobile App

5.0

Customizable Branding

5.0

IT Asset Tracking

5.0

Customizable Fields

5.0

[See all features](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#key-features)

### Essential

$29.00/month

The Essentials plan is paid per user per month and billed annually. It also includes unlimted end users.... [Read more](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#pricing-and-plans)

### Professional

$29.00/month

The plan is billed annually and also includes all features from the Essentials plan.

### Enterprise

$69.00/month

The plan is billed annually and includes all features from the Essentials and Professioanl plans.

[See full pricing details](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#pricing-and-plans)

[Device42](https://www.softwareadvice.com/network-access-control/device42-profile/)

4.83

[(66)](https://www.softwareadvice.com/network-access-control/device42-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management. The solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository. Device42’s password management module enables organizations to store and manage passwords in a centralized location. The solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/)

### Best rated features:

Reporting/Analytics

5.0

Relationship Mapping

5.0

Cost Tracking

5.0

Real-Time Notifications

5.0

[See all features](https://www.softwareadvice.com/network-access-control/device42-profile/#key-features)

### Free

$0.00

2-WEEKS FULL TRIAL

### Standard

$20.00/year

Billed annually per device. Add-on Modules include Power & Environmental Monitoring, Storage Discovery, and Cloud Recommendation Engine.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

### Premium

$36.00/year

Billed annually per device. Add-on Modules include Power & Environmental Monitoring, Storage Discovery, and Cloud Recommendation Engine.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

[EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/)

4.59

[(1543)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

EZO (formerly EZOfficeInventory) is a cloud-based Enterprise Asset Management (EAM) platform with a built-in CMMS that helps organizations run asset operations with control and visibility. It is built for teams managing equipment and physical assets across sites, departments, and projects, especially in industries where asset availability and readiness directly impact work. EZO centralizes the full equipment workflow so teams can plan, track, move, and maintain shared assets without the usual manual back-and-forth. Teams can manage asset reservations and assignments, standardize check-in and check-out, and keep custody accountability clear across people and locations. Barcode, QR code, and RFID tracking support fast scanning and bulk actions, while the mobile app and scanner integrations make it easy to update records from the field, warehouse, or jobsite. To reduce operational delays, EZO includes a centralized request portal for asset requisitions, automated approval workflows, and real-time alerts so teams can route requests, enforce policies, and keep handoffs consistent. Dashboards and reporting provide a single source of truth for availability, utilization, movement history, and loss prevention, helping teams make faster decisions and avoid downtime caused by missing or unready equipment. For maintenance, EZO’s built-in CMMS module helps teams shift from reactive fixes to proactive upkeep. Schedule preventive maintenance, create work orders, use checklists, track service activity, and maintain complete service history tied to each asset. This improves reliability, supports compliance, and extends equipment life while keeping assets job-ready for the next assignment. Zoe AI adds another layer of intelligence by helping teams surface issues faster and act with better context. It can help highlight patterns, flag exceptions, and support troubleshooting and decision-making using the asset data already in EZO. EZO’s workflow automations reduce repetitive work, and automates tasks like triggering alerts, reminders, approvals, and follow-ups based on asset status, requests, movements, or maintenance rules, so teams stay consistent at scale. EZO is configurable to match different operational workflows, with customizable fields, role-based access controls, and flexible reporting. Teams can start with pre-built reports or create custom reports to track the metrics that matter to their operation, from inventory and usage to maintenance performance and cost insights. Start a 15-day trial today!... [Read more](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/)

### What users love

-   Comprehensive inventory tracking tools
-   Simple setup and daily operation
-   Intuitive and adaptable interface design

### To take in mind

-   Complex asset handling limitations
-   Slow loading and lag issues
-   Challenging and clunky navigation

### Best rated features:

Asset Library

5.0

Sales Reports

5.0

Categorization/Grouping

5.0

Retail Inventory Management

5.0

[See all features](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/#key-features)

### Essential

$48.00/month

For 100 items, Unlimited Users. Value Included: Up to 5000 Stock Units Asset tracking & checkouts Multi-location support Barcode & QR labels Mobile app... [Read more](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/#pricing-and-plans)

### Advanced

$58.00/month

For 100 items, Unlimited Users. Essentials plus: Up to 15,000 Stock Units Custom fields & reports Team-based access controls Purchase orders & audits Scanner & RFID support... [Read more](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/#pricing-and-plans)

### Premium

$65.00/month

For 100 items, Unlimited Users. Advanced plus: Up to 30,000 Stock Units Self-serve Request Portal & GPS integrated tracking Automations & integrations Utilization & ROI insights AI-powered features... [Read more](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/#pricing-and-plans)

[Mothernode CRM](https://www.softwareadvice.com/crm/mothernode-profile/)

4.79

[(56)](https://www.softwareadvice.com/crm/mothernode-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and create effective sales process. With Mothernode CRM, individuals and sales teams alike have a system that can help personalize the company workflow, while retaining a proven foundation for selling and customer management. Mothernode CRM offers core CRM functionalities including contact management that helps businesses to import contacts from multiple sources and manage communications with them effectively. The sales management tool offers intuitive dashboard and customizable reporting features to monitor end-to-end sales operations. The centralized cloud-based database enables users to access business data and manage accounts from anywhere, anytime. In addition, the solution also offers features like sales force automation, lead nurturing, quotation builder and search capabilities. The solution is capable of integrating with leading solutions like Gmail, Google Calendar, QuickBooks, UPS Online and LinkedIn. The Android and iOS mobile applications allow users to access data on the move. Mothernode CRM is best suited to SMBs looking for a scalable solution and pay-as-you-go pricing model. The solution can be customized to serve a number of industries including, advertising, banking, hospitality and real estate.... [Read more](https://www.softwareadvice.com/crm/mothernode-profile/)

### Best rated features:

Sales Pipeline Management

5.0

Calendar/Reminder System

5.0

Customer Database

5.0

Reporting/Analytics

5.0

[See all features](https://www.softwareadvice.com/crm/mothernode-profile/#key-features)

### Sales Team

$49.00/month

Plan with unlimited contacts and customers. It offers 25 GB of file storage.

### Sales & Marketing

$59.00/month

Plan with unlimited contacts and customers. It offers 25 GB of file storage and 25,000 emails per month.... [Read more](https://www.softwareadvice.com/crm/mothernode-profile/#pricing-and-plans)

### Professional

$69.00/month

Plan with unlimited contacts and customers. It offers 25 GB of file storage and 25,000 emails per month. It further offers extra features.... [Read more](https://www.softwareadvice.com/crm/mothernode-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/crm/mothernode-profile/#pricing-and-plans)

[ManageEngine Endpoint Central MSP](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/)

4.67

[(85)](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Endpoint Central MSP is an on-premise desktop and mobile device management (MDM) solution designed for managed service providers (MSPs) across various industries such as security, infrastructure, information technology and more. Key features include patch management, asset management, power management, pre-defined configurations and remote control. Desktop Central MSP helps users to define system health policies and automate the deployment routines of patches to applications of their clients. The solution also features a mobile device management module that enables users to configure and manage their clients’ mobile devices and IT assets from a central location. Additionally, Desktop Central MSP offers users power management and USB device management capabilities that allow them to apply power schemes to different devices and control the usage of USB devices in the network. Services are offered on an annual subscription basis that includes support via phone, product videos and an online knowledge base.... [Read more](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/)

### Best rated features:

Automatic Patch Deployment

4.9

Automatic Scans

4.9

Inventory Management

4.7

Network Wide Management

4.7

### Worst rated features:

Security Management

4.0

[See all features](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/#key-features)

### Basic

$900.00/year

[See full pricing details](https://www.softwareadvice.com/product/420906-ManageEngine-Desktop-Central-MSP/#pricing-and-plans)

[Perimeter 81](https://www.softwareadvice.com/remote-monitoring-and-manageme/perimeter-81-profile/)

4.76

[(80)](https://www.softwareadvice.com/remote-monitoring-and-manageme/perimeter-81-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Perimeter 81 is the first Cybersecurity Experience Platform to streamline SASE through its groundbreaking ease-of-use and unified network security stack. With a global network of PoPs, Perimeter 81 offers secure network capabilities managed over our multi-tenant cloud and highly scalable for organizations worldwide. With Perimeter 81, you can easily move your resources to the cloud, manage team member access from anywhere and gain network visibility in an all-in-one cloud management portal. With features like Firewall as a Service, Device Posture Check, Web Filtering and more, you can secure and manage your network in just a few clicks. Why Perimeter 81? \* Features you can rely on: Perimeter 81 offers all the essential cybersecurity tools you need to protect your organization. With Zero Trust Network Access, Firewall as a Service, Device Posture Check, and many more features, Perimeter 81 allows remote and on-site users to access networks safely and securely. \* Lightning-fast deployment: Say goodbye to hours of configuration and manal setup. With Perimeter 81, you can have your entire network deployed in minutes - it’s that simple. \* Network monitoring at your fingertips: Having visibility into your network is key. With Perimeter 81, you can fully monitor and secure your organization’s most valuable resources from a single dashboard. \* World class support: Our award-winning support team is always here for you. From the moment you set up your network, we’re happy to help with anything you need along the way. Network security doesn’t have to be complicated – join Perimeter 81 on a mission to radically simplify the cybersecurity experience.... [Read more](https://www.softwareadvice.com/remote-monitoring-and-manageme/perimeter-81-profile/)

### Best rated features:

Multi-Protocol

5.0

Kill Switch

5.0

Reporting/Analytics

5.0

Access Management

5.0

[See all features](https://www.softwareadvice.com/remote-monitoring-and-manageme/perimeter-81-profile/#key-features)

[Seismic](https://www.softwareadvice.com/crm/seismic-profile/)

4.63

[(218)](https://www.softwareadvice.com/crm/seismic-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Seismic is a cloud-based enablement platform that provides a unified solution for managing sales content, training and coaching teams, engaging buyers, automating content production and analyzing enablement data. The sales content management capabilities allow teams to build, maintain and control their content. This ensures they can find and share personalized assets with customers. The learning and coaching features help onboard and upskill teams in a shorter timeframe, so they can keep up with changes and become more productive. Seismic's buyer engagement tools provide relevant content across multiple channels, deepening relationships with customers. The content automation functionality makes content production and personalization simple through dynamic templates and data integrations. At the core of the platform is the enablement intelligence feature. This discovers and replicates the behaviors, activities and content, allowing teams to improve their performance and drive better business results.... [Read more](https://www.softwareadvice.com/crm/seismic-profile/)

### Best rated features:

Gamification

5.0

Audit Management

5.0

Automated Publishing

5.0

Data Import/Export

5.0

### Worst rated features:

Image Editing

3.0

Reporting/Analytics

3.2

Video Support

3.8

[See all features](https://www.softwareadvice.com/crm/seismic-profile/#key-features)

[SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/)

4.58

[(577)](https://www.softwareadvice.com/crm/samanage-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support. SolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser. SolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.... [Read more](https://www.softwareadvice.com/crm/samanage-profile/)

### Best rated features:

Customizable Fields

5.0

Customizable Templates

5.0

Client Portal

5.0

CRM

5.0

[See all features](https://www.softwareadvice.com/crm/samanage-profile/#key-features)

### Essentials

$39.00/month

### Advanced

$99.00/month

### Premier

$124.00/month

[See full pricing details](https://www.softwareadvice.com/crm/samanage-profile/#pricing-and-plans)

[Mint Service Desk](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/)

4.83

[(23)](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage incidents using task prioritization, categorization and escalation. Mint Service Desk includes an asset management functionality, which allows managers to monitor status, location, user activities or attributes and analyze trends across hardware/software assets. It offers features such as ownership history, scan scheduling, notifications, ticket management, role-based permissions and more. Additionally, the change management module assists professionals with establishing procedures to handle change requests, send/receive approvals and view historical data to streamline operations across the pipeline. Mint Service Desk’s configuration management database (CMDB) lets users store configuration information to gain visibility into contracts, users, licenses and assets usage via real-time data analysis. Pricing is available on request and support is extended via email, documentation and other online measures.... [Read more](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/)

### Best rated features:

Incident Management

5.0

Activity Tracking

5.0

Task Management

5.0

Capacity Management

5.0

### Worst rated features:

IT Asset Management

3.0

Multi-Channel Communication

3.0

Real-Time Chat

3.0

Incident Reporting

4.0

[See all features](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/#key-features)

### MintSD Lite

$5.00/month

### MintSD Pro

$9.00/month

[See full pricing details](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/#pricing-and-plans)

[Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/)

4.57

[(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized campaigns, live chat, and public status pages. The centralized platform lets users create integrated knowledge base systems to quickly access help articles and resolve customer issues in real-time. Features of Crisp include file sharing, customizable live chat interface, shared inbox, translation, audio/video calling, automated messaging, and more. Users can generate campaigns for specific customers and personalize them by adding videos, images or custom messages. Additionally, it lets businesses create public status pages to monitor system statuses in real-time and notify customers about downtimes/outages through email alerts. Crisp comes with an application programming interface, which allows businesses to integrate the platform with several third-party applications such as Slack, Zapier, Salesforce, Facebook Messenger, Zendesk, Telegram and more. The solution is available for free and on monthly subscriptions.... [Read more](https://www.softwareadvice.com/help-desk/crisp-profile/)

### Best rated features:

Lead Distribution

5.0

Interaction Tracking

5.0

CRM

5.0

Automated Routing

5.0

[See all features](https://www.softwareadvice.com/help-desk/crisp-profile/#key-features)

### Free

$0.00/month

This is a free plan.

### Mini

$45.00/month

The plan includes 4 seats, 5000 user profiles and offers a 14-day free trial.

### Essentials

$95.00/month

The plan includes 10 seats, 50 000 user profiles and offers a 14-day free trial.

[See full pricing details](https://www.softwareadvice.com/help-desk/crisp-profile/#pricing-and-plans)

[ServoDesk](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/)

4.94

[(18)](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer support, IT, HR and facilities teams. It is primarily designed to help teams communicate with customers and resolve issues. The solution enables service departments to leverage ITIL disciplines to deliver digital transformation projects and enable enterprise service management.... [Read more](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/)

### Best rated features:

Macros/Templated Responses

5.0

Remote Access/Control

5.0

Real-Time Chat

5.0

Call Center Management

5.0

[See all features](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#key-features)

### Starter

£0.00/month

for four users Ideal for service desk for companies looking to grow but not sure if ServoDesk is the right fit. Sign up to an account FOC to realise the benefits of AI powered service management.... [Read more](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#pricing-and-plans)

### Foundation

£20.00/month

Service Management for organisations eager to grow.

### Professional

£40.00/month

The most popular plane for dynamic organisations wanting to improve service performance, retain talent in the organisation and grow the business using the latest AI tech.... [Read more](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#pricing-and-plans)

[Cheqroom](https://www.softwareadvice.com/cmms/cheqroom-profile/)

4.59

[(128)](https://www.softwareadvice.com/cmms/cheqroom-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Cheqroom is a leading-edge, purpose-built brand and enterprise asset management platform that offers intuitive and scalable solutions for organizations to track, manage, and optimize their assets. We empower thousands of organizations—from universities and government agencies to Fortune 100 companies—to keep work in motion through the streamlined management of over $5 billion in high-value, mission-critical assets. Driven by a commitment to innovation and customer satisfaction, Cheqroom is designed to seamlessly support each team’s unique workflow, ensuring they have the right assets at the right time and place. Our platform enables teams to transform from reactive asset management to strategic asset utilization. Our customers have seen a reduction in asset loss by 25%, get back 3 hours/week per employee, reduced project delays by 10%, reduced unplanned downtime by 40%, and extended useful lifetime by 35%. ipment. And if the best software wasn't enough, we also offer the best customer service.... [Read more](https://www.softwareadvice.com/cmms/cheqroom-profile/)

### Best rated features:

Contact Management

5.0

Purchase Order Management

5.0

Calendar Management

5.0

Historical Reporting

5.0

[See all features](https://www.softwareadvice.com/cmms/cheqroom-profile/#key-features)

1

[2](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/?page=2)[3](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/?page=3)[4](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/?page=4)[5](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/?page=5)

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Businesses use so many IT assets that network administrators may struggle to keep track of them all. But, just as with a warehouse of goods, your business must track your inventory of IT assets. These include: desktops, laptops, servers, processors, hard disks, operating systems software, anti-virus software etc. To help you keep an accurate inventory without constantly making manual updates, there are dedicated computer inventory software systems.

Computer inventory software scans your overall IT network infrastructure and records every detail about each computer on the network, including software installed and the operating system. You just set up the software with a domain or local administrator password.

This Buyer's Guide will help you better understand how computer inventory software works. We've included all the essential details that you should know before selecting a solution for your business.

Here's what we'll cover:

[What Is Computer Inventory Software?](#WhatIsComputerInventorySoftware)

[Common Functionality of Computer Inventory Software](#CommonFunctionalityofComputerInventorySoftware)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Benefits of Computer Inventory Software](#BenefitsofComputerInventorySoftware)

[Key Considerations](#KeyConsiderations)

## What Is Computer Inventory Software?

Computer inventory software lets users automatically discover and track all the assets in their organization that are on the same network across multiple locations and throughout the life cycle of each asset.

These solutions monitor assets on your IT network and generate reports that include details of software and hardware configurations, such as the operating system, motherboard, random access memory (RAM) and hard drive of each computer.

This software helps businesses stay compliant with software license agreements. It also lets you evaluate each computer's readiness for technology upgrades, installation or platform migration.

_Computer inventory management in_ [Samanage](https://www.softwareadvice.com/crm/samanage-profile/) _software (_[Source](https://www.samanage.com/products/computer-inventory/)_)_

## Common Features of Computer Inventory Software

To help you understand the finer points of computer inventory software, we've broken down the most common features below. Read on to find out the different capabilities that computer inventory software offers.

Vendors offer a variety of functional depth and breadth in their solutions, but most of them will offer some or all of the following capabilities:

**Data discovery and storage**

Allows you to automatically identify, collect and store new computer inventory details as soon as they're added to your IT network. These details include information about the computer system and firmware updates, memory storage size, USB ports, removable media, processors, network interfaces and operating system.

**Asset tracking**

Lets you track details throughout the life cycle of an asset such as asset purchase dates, asset manufacture dates, as well as hardware and software installation/expiry dates.

**Reporting**

Generates printable reports on the hardware and software details of computers in your network such as existing asset usage data, model number, dates of previous updates, administrators involved in the installation process, total resources utilized and unused hardware. You can also export, filter, search, share and copy the reports.

**Alert notifications**

Sends email notifications whenever prohibited software is detected in the IT network or when new hardware or software is installed/uninstalled on an asset in the network.

**Warranty management**

Tracks the warranty information of all the hardware and software assets that are part of your organization's IT network.

**Third-party integrations**

Lets you integrate the computer inventory software with other software in your organization such as knowledge management or network monitoring software.

To find out which vendors offer specific features, give our advisors a call at **(844) 852-3639** for a free consultation. This will help you shortlist solutions from the ones listed on this page.

## What Type of Buyer Are You?

Before you start evaluating different computer inventory software options, you should understand your needs in comparison to those of the overall market. Most buyers of computer inventory software will fall into one of the following categories:

**Small businesses.** These buyers focus on daily requirements such as collecting, storing and tracking information about their computer hardware and software assets (around 250 to 300 assets). They need basic computer inventory software that helps them progress from spreadsheets to a digital inventory process. They want to streamline their tracking process, but at a low cost.

**Midsize businesses.** These buyers often need additional features not offered in the basic plans, such as alert notifications and warranty management. Midsize businesses usually have a significant number of assets (around 2,500 to 3,000) but lack the expertise to manage their growing numbers.

**Large businesses.** These buyers require a system that offers majority of the features listed. They will also seek a solution that integrates with their existing platforms, including network monitoring software. With a large employee count, such businesses have a large volume of hardware and software assets (15,000+).

## Benefits of Computer Inventory Software

We've mentioned some benefits of computer inventory software above, such as automatically discovering and storing inventory data, tracking inventory and create reports. Here's a comprehensive list of the primary benefits:

**Efficient allocation of existing hardware and software resources.** The software alerts you if there's an unused laptop or desktop in a department, so you can reassign it either to a new hire or an existing employee who needs it. This process saves your business the money, time and effort needed to purchase a new device.

**Avoid unnecessary purchase of hardware and software.** At times, you may have purchased hardware or software that you already owned but weren't aware of, either because you forgot about it or it got lost in the long list of IT assets that are yet to be checked. That's why you need a thorough inventory system. It will prevent unnecessary or double purchases of IT assets, as well as help you efficiently manage their use and maximize their utilization.

**Prohibit installation of illegal or prohibited software.** When employees install prohibited software on their systems, it poses a threat to your whole network. Unfortunately, this [happens more than you may think](https://www.pandasecurity.com/mediacenter/security/prevent-pirated-software/target=). Illegal software installations put your business at risk of virus infections. But computer inventory software helps prevent these situations, as it alerts IT admins whenever illegal software is being installed on any system.

## Key Considerations

Despite the benefits, you should keep the following considerations in mind when you're evaluating vendors:

**Does the software support integrations?** Check with the vendor whether its solution supports integrations with your existing applications, such as [knowledge management](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) or [network monitoring software](https://www.softwareadvice.com/network-monitoring/). Smooth integrations between both systems allows for the efficient import and export of data.

**Is the software scalable?** Ask the vendor whether their solution can scale up as your organization grows. The software must be able to support the multilocation IT network infrastructure that expanding businesses often need.

**Does the vendor offer customer support?** Check whether the vendor offers support 24/7 or only during business hours or not at all. Also, ask for available support options such as email, phone or live chat.