Software Advice has helped many organizations choose the right computer inventory software to discover and track all types of computer assets in their organization. How does it work?

Computer Inventory Software


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Samanage is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. Samanage offers comprehensive service desk functionality that helps businesses respond to service requests in... Read More
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Samanage is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. Samanage offers comprehensive service desk functionality that helps businesses respond to service requests in... Read More
 
 
Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
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Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
 
 
SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology relates issues. Key features include help desk automation,... Read More
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SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology relates issues. Key features include help desk automation,... Read More
 
 
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or other... Read More
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InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or other... Read More
 
 
Vizor from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents... Read More
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Vizor from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents... Read More

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Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes. Cherwell Service Management supports process customization... Read More
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Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes. Cherwell Service Management supports process customization... Read More
 
 
Vivantio is a service management solution that allows users to create custom processes that align with internal business operations. Key features of the solution include dashboards, charts and reports, routing, assignments and forms... Read More
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Vivantio is a service management solution that allows users to create custom processes that align with internal business operations. Key features of the solution include dashboards, charts and reports, routing, assignments and forms... Read More
 
 
IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes. It can be deployed on-premise or hosted in the cloud. The service management framework offers ITIL process... Read More
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IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes. It can be deployed on-premise or hosted in the cloud. The service management framework offers ITIL process... Read More
 
 
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base.... Read More
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Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base.... Read More
 
 
BOSS Solutions is available for both on-premise and cloud-based environments. This help desk and ticketing management solution provides asset management and tracking and other service management applications. Major features and capabilities... Read More
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BOSS Solutions is available for both on-premise and cloud-based environments. This help desk and ticketing management solution provides asset management and tracking and other service management applications. Major features and capabilities... Read More

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Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
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Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage... Read More
 
 
ChangeGear by SunView is a cloud-based enterprise-level IT help desk solution that helps businesses to track, manage and control IT services. ChangeGear complies to ITIL standards and offers components for managing incidents, problems,... Read More
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ChangeGear by SunView is a cloud-based enterprise-level IT help desk solution that helps businesses to track, manage and control IT services. ChangeGear complies to ITIL standards and offers components for managing incidents, problems,... Read More
 
 
EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through a... Read More
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EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through a... Read More
 
 
TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
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TechnologyEssentials from Dude Solutions is a comprehensive Help Desk and Customer Service & Support program designed to help IT professionals in a variety of small-to-midsized businesses. TechnologyEssentials is especially useful... Read More
 
 
C2 ATOM is an IT service management solution that helps users manage and automate requests, assets and tasks. Service desk features are built around filtered service catalogs and can be customized to meet the specific requirements... Read More
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C2 ATOM is an IT service management solution that helps users manage and automate requests, assets and tasks. Service desk features are built around filtered service catalogs and can be customized to meet the specific requirements... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
 
SmartSupport by Safeharbor Knowledge Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer support and web self-service by... Read More
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SmartSupport by Safeharbor Knowledge Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer support and web self-service by... Read More
 
 
SolarWinds Web Help Desk is a cloud-based ticketing and asset management solution that gives businesses tools for service management from request to resolution. Web Help Desk assists businesses in the following key areas of support... Read More
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SolarWinds Web Help Desk is a cloud-based ticketing and asset management solution that gives businesses tools for service management from request to resolution. Web Help Desk assists businesses in the following key areas of support... Read More
 
 
mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple... Read More
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mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple... Read More
 
 
Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while... Read More
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Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while... Read More
 
 
Bomgar is a cloud-based or on-premise secure access and remote support solution suitable for businesses of all sizes. It offers remote support, privileged access and vault modules within a suite. Key features include customer support,... Read More
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Bomgar is a cloud-based or on-premise secure access and remote support solution suitable for businesses of all sizes. It offers remote support, privileged access and vault modules within a suite. Key features include customer support,... Read More
 

Buyer's Guide

by Rahul Kumar,
Senior Researcher
Last Updated: December 4, 2018


Businesses use so many IT assets that network administrators may struggle to keep track of them all. But, just as with a warehouse of goods, your business must track your inventory of IT assets. These include: desktops, laptops, servers, processors, hard disks, operating systems software, anti-virus software etc. To help you keep an accurate inventory without constantly making manual updates, there are dedicated computer inventory software systems.

Computer inventory software scans your overall IT network infrastructure and records every detail about each computer on the network, including software installed and the operating system. You just set up the software with a domain or local administrator password.

This Buyer's Guide will help you better understand how computer inventory software works. We've included all the essential details that you should know before selecting a solution for your business.

Here's what we'll cover:

What Is Computer Inventory Software?
Common Functionality of Computer Inventory Software
What Type of Buyer Are You?
Benefits of Computer Inventory Software
Key Considerations

What Is Computer Inventory Software?

Computer inventory software lets users automatically discover and track all the assets in their organization that are on the same network across multiple locations and throughout the life cycle of each asset.

These solutions monitor assets on your IT network and generate reports that include details of software and hardware configurations, such as the operating system, motherboard, random access memory (RAM) and hard drive of each computer.

This software helps businesses stay compliant with software license agreements. It also lets you evaluate each computer's readiness for technology upgrades, installation or platform migration.

computer inventory management in Samanage software

Computer inventory management in Samanage software (Source)

Computer inventory management in Samanage software (Source)

Common Features of Computer Inventory Software

To help you understand the finer points of computer inventory software, we've broken down the most common features below. Read on to find out the different capabilities that computer inventory software offers.

Vendors offer a variety of functional depth and breadth in their solutions, but most of them will offer some or all of the following capabilities:

Data discovery and storage Allows you to automatically identify, collect and store new computer inventory details as soon as they're added to your IT network. These details include information about the computer system and firmware updates, memory storage size, USB ports, removable media, processors, network interfaces and operating system.
Asset tracking Lets you track details throughout the life cycle of an asset such as asset purchase dates, asset manufacture dates, as well as hardware and software installation/expiry dates.
Reporting Generates printable reports on the hardware and software details of computers in your network such as existing asset usage data, model number, dates of previous updates, administrators involved in the installation process, total resources utilized and unused hardware. You can also export, filter, search, share and copy the reports.
Alert notifications Sends email notifications whenever prohibited software is detected in the IT network or when new hardware or software is installed/uninstalled on an asset in the network.
Warranty management Tracks the warranty information of all the hardware and software assets that are part of your organization's IT network.
Third-party integrations Lets you integrate the computer inventory software with other software in your organization such as knowledge management or network monitoring software.

To find out which vendors offer specific features, give our advisors a call at (844) 852-3639 for a free consultation. This will help you shortlist solutions from the ones listed on this page.

What Type of Buyer Are You?

Before you start evaluating different computer inventory software options, you should understand your needs in comparison to those of the overall market. Most buyers of computer inventory software will fall into one of the following categories:

Small businesses. These buyers focus on daily requirements such as collecting, storing and tracking information about their computer hardware and software assets (around 250 to 300 assets). They need basic computer inventory software that helps them progress from spreadsheets to a digital inventory process. They want to streamline their tracking process, but at a low cost.

Midsize businesses. These buyers often need additional features not offered in the basic plans, such as alert notifications and warranty management. Midsize businesses usually have a significant number of assets (around 2,500 to 3,000) but lack the expertise to manage their growing numbers.

Large businesses. These buyers require a system that offers majority of the features listed. They will also seek a solution that integrates with their existing platforms, including network monitoring software. With a large employee count, such businesses have a large volume of hardware and software assets (15,000+).

Benefits of Computer Inventory Software

We've mentioned some benefits of computer inventory software above, such as automatically discovering and storing inventory data, tracking inventory and create reports. Here's a comprehensive list of the primary benefits:

Efficient allocation of existing hardware and software resources. The software alerts you if there's an unused laptop or desktop in a department, so you can reassign it either to a new hire or an existing employee who needs it. This process saves your business the money, time and effort needed to purchase a new device.

Avoid unnecessary purchase of hardware and software. At times, you may have purchased hardware or software that you already owned but weren't aware of, either because you forgot about it or it got lost in the long list of IT assets that are yet to be checked. That's why you need a thorough inventory system. It will prevent unnecessary or double purchases of IT assets, as well as help you efficiently manage their use and maximize their utilization.

Prohibit installation of illegal or prohibited software. When employees install prohibited software on their systems, it poses a threat to your whole network. Unfortunately, this happens more than you may think. Illegal software installations put your business at risk of virus infections. But computer inventory software helps prevent these situations, as it alerts IT admins whenever illegal software is being installed on any system.

Key Considerations

Despite the benefits, you should keep the following considerations in mind when you're evaluating vendors:

Does the software support integrations? Check with the vendor whether its solution supports integrations with your existing applications, such as knowledge management or network monitoring software. Smooth integrations between both systems allows for the efficient import and export of data.

Is the software scalable? Ask the vendor whether their solution can scale up as your organization grows. The software must be able to support the multilocation IT network infrastructure that expanding businesses often need.

Does the vendor offer customer support? Check whether the vendor offers support 24/7 or only during business hours or not at all. Also, ask for available support options such as email, phone or live chat.

 

How it Works

We match organizations with software that meets their needs.

Our service is simple and 100% free to customers like you because software vendors pay us when we connect them with quality leads. You save time and get great advice. Vendors get great referrals. It's a win for everyone!

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