# Best IT Asset Management Software - 2026 Reviews & Pricing

> Find the best IT Asset Management Software for your organization. Compare top IT Asset Management Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/help-desk/it-asset-management-comparison

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# Best IT Asset Management Software of 2026

Updated July 4, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

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312 results

### Compare Products

Showing 1 - 25 of 312 products

#### Company Size

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-   51-200
    
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-   501-1000
    
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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: NinjaOne

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.74

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments.... [Read more](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

### Best rated features:

Uptime Reporting

5.0

Approval Process Control

5.0

Patch Testing

5.0

Session Recording

5.0

[See all features](https://www.softwareadvice.com/remote-support/ninjarmm-profile/#key-features)

### Plan

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/remote-support/ninjarmm-profile/#pricing-and-plans)

### Product: Freshservice

[Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

4.54

[(749)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledgebase. The solution also provides a mobile app for iOS and Android that allows IT administrators to service requests remotely. Freshservice provides ITIL-ready components that help administrators manage assets, incidents, problems, change and releases. The Asset Management component helps organizations exercise control over their IT assets. Software/ hardware assets can be added, tagged, tracked and delinked, ensuring asset visibility and awareness. Freshservice also offers a gamification module called "Arcade". This module enables IT agents to score points and gamify IT related tasks. The solution allows administrators to generate pre-defined reports for incidents and changes using various filters. Freshservice can be integrated with third-party apps for managing the service desk. It is available on an annual subscription basis that includes support via email and phone.... [Read more](https://www.softwareadvice.com/help-desk/freshservice-profile/)

### What users love

-   Flexible and automated ticket workflows
-   Reliable support and service delivery
-   Intuitive and clean user experience

### To take in mind

-   Tiered pricing and feature restrictions
-   Limited and inflexible reporting tools

### Best rated features:

Investigation Management

5.0

Drag & Drop

5.0

CRM

5.0

Assignment Management

5.0

[See all features](https://www.softwareadvice.com/help-desk/freshservice-profile/#key-features)

### Starter

$19.00/month

Up to 1 Agent

### Growth

$49.00/month

Up to 1 Agent

### Pro

$99.00/month

Up to 1 Agent

[See full pricing details](https://www.softwareadvice.com/help-desk/freshservice-profile/#pricing-and-plans)

### Product: SysAid

[SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.54

[(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity. The platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.... [Read more](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

### What users love

-   Responsive and helpful support team
-   Streamlined ticket handling workflows
-   Flexible platform personalization options

### To take in mind

-   Challenging and limited reporting tools

### Best rated features:

Multi-Channel Communication

5.0

Email Alerts

5.0

Supplier Management

5.0

Maintenance Management

5.0

### Worst rated features:

SSL Security

1.0

[See all features](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#key-features)

### Professional

$89.00/month

AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices.... [Read more](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

Everything you get in Professional, plus the extra flexibility, customization, and testing capabilities, built for the most demanding IT teams.... [Read more](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/#pricing-and-plans)

### Product: Hector

[Hector](https://www.softwareadvice.com/help-desk/hector-profile/)

4.67

[(6)](https://www.softwareadvice.com/help-desk/hector-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Looking for an easier way to keep track of your equipment, software, and inventory? Hector is a cloud-based asset inventory management solution built for small and midsize organizations that want more control and less hassle. Whether you work in IT, education, construction, or real estate, Hector helps you manage the full asset lifecycle — from purchase to maintenance — all in one place. With Hector, you can: - Track IT equipment, tools, and shared resources with barcode scanning - Stay on top of loans, rentals, warranties, and depreciation automatically - Get real-time updates on repairs, replacements, and upcoming maintenance - Simplify permissions and keep data secure with role-based access and SSO - Receive smart reports and recommendations to save money and plan ahead Instead of juggling spreadsheets or losing track of who borrowed what, Hector makes asset tracking simple, accurate, and cost-effective. Plus, you only pay for the assets you register — no wasted budget. Ready to save time, cut costs, and make asset management stress-free? Discover how Hector can help your team today.... [Read more](https://www.softwareadvice.com/help-desk/hector-profile/)

### Best rated features:

Asset Tracking

5.0

Depreciation Management

5.0

Inventory Tracking

5.0

Customizable Fields

5.0

### Worst rated features:

Inventory Management

2.0

Compliance Management

3.0

[See all features](https://www.softwareadvice.com/help-desk/hector-profile/#key-features)

### Shield

$48.99/month

For essential management.

### Armor

$82.99/month

For collaborative management. Includes everything in the Shield Plan, plus:

### Castle

$173.99/month

A personalized experience catered to your needs. Includes everything in the Armor plan, plus:

[See full pricing details](https://www.softwareadvice.com/help-desk/hector-profile/#pricing-and-plans)

### Product: Atera

[Atera](https://www.softwareadvice.com/help-desk/atera-profile/)

4.54

[(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more. Introducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/)

### What users love

-   Comprehensive remote management tools
-   Responsive and helpful support team
-   Robust and evolving feature set

### To take in mind

-   Cost concerns for smaller teams
-   Occasional slowness and lag issues

### Best rated features:

Service Request Management

5.0

Configuration Management

5.0

Network Resource Management

5.0

Network Security

5.0

### Worst rated features:

Chat/Messaging

2.0

Reporting & Statistics

3.0

[See all features](https://www.softwareadvice.com/help-desk/atera-profile/#key-features)

### Pro

$129.00/month

The Pro Plan includes basic features and integrations like remote management, monitoring and alerts and patch management.... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

### Growth

$179.00/month

The Growth Plan includes all Pro features with additional features such as Mac agent, Chat and further integrations. Users are also provided with a free trial.... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

### Power

$209.00/month

All the power of Growth, and: - Custom analytics - Custom support addresses (unlimited) - Custom asset types (up to 20) - File transfer (up to 50GB per month) - Audit log - 1 year retention - Data recovery - Eligible for Copilot (paid add-on)... [Read more](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/help-desk/atera-profile/#pricing-and-plans)

### Product: ChangeGear

[ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/)

4.03

[(51)](https://www.softwareadvice.com/it-service/changegear-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning platform, personalized end-user self-service, cost-effective licensing, and more. ?The system gives users everything they require to easily build, configure, automate, and deploy services enterprise-wide. Additionally, ChangeGear takes the complexity out of IT and provides smarter tools, processes, and automation for delivering remarkably efficient IT service management. ChangeGear is available in both on-premise and cloud deployment for users’ convenience.... [Read more](https://www.softwareadvice.com/it-service/changegear-profile/)

### Best rated features:

Single Sign On

5.0

Ticket Management

5.0

Email Management

5.0

IT Reporting

5.0

### Worst rated features:

Project Management

3.0

Support Ticket Tracking

4.0

Knowledge Base Management

4.0

Issue Auditing

4.0

[See all features](https://www.softwareadvice.com/it-service/changegear-profile/#key-features)

### Product: Rippling

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

4.86

[(4829)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Rippling is an integrated workforce management platform that unifies HR, IT, and finance tools to streamline operations. It centralizes employee data and automates tasks, offering features such as workflow studio for automation, reporting analytics, automated policies, and permissions management. Rippling provides specialized suites for various needs: Rippling HR manages the employee lifecycle, Rippling Payroll automates payments and direct deposits, IT tools enhance IT security with identity and device management, and the Finance suite integrates corporate cards, expenses, and accounts payable automatically. It also supports global compliance for onboarding and management across countries. Rippling is an all-in-one platform that offers a wide range of features to streamline HR operations, enhance security measures, automate payroll processes and control company costs. With its focus on scalability, security, automation and cost management, Rippling empowers businesses to optimize their workforce operations, reduce risks and achieve operational efficiency across their organization.... [Read more](https://www.softwareadvice.com/hr/rippling-profile/)

### What users love

-   User-friendly all-in-one platform
-   Centralized payroll and HR management
-   Intuitive and organized interface

### To take in mind

-   Slow and inconsistent support response
-   Cumbersome time off management
-   Overly strict and confusing security

### Best rated features:

Online Booking

5.0

Personalization and Recommendation

5.0

Availability Management

5.0

Job Board

5.0

[See all features](https://www.softwareadvice.com/hr/rippling-profile/#key-features)

### Core

$8.00/month

Custom Quote available

### Pro

$8.00/month

Custom Quote available

[See full pricing details](https://www.softwareadvice.com/hr/rippling-profile/#pricing-and-plans)

### Product: Timly

[Timly](https://www.softwareadvice.com/inventory-management/timly-inventar-profile/)

4.72

[(113)](https://www.softwareadvice.com/inventory-management/timly-inventar-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Timly is a cloud-based inventory management solution designed for small and large businesses. The tool digitizes inventory processes, offering transparency over assets such as IT equipment, tools, machines, production facilities and the vehicle fleet. The processes related to the inventory are automated on the desktop and the mobile app, giving users a central 360° overview of the entire inventory of the business. Timly offers tracking with barcode scanning, GPS location and consumption monitoring features, providing a 360-degree inventory view and streamlining stock takes. IoT integration allows real-time monitoring of location, usage and fill levels. Its seamless integration capabilities, supported by a REST API, enable synchronization with any organizational system, centralizing inventory data.... [Read more](https://www.softwareadvice.com/inventory-management/timly-inventar-profile/)

### Best rated features:

Activity Dashboard

5.0

Customizable Forms

5.0

Compliance Tracking

5.0

Audit Management

5.0

[See all features](https://www.softwareadvice.com/inventory-management/timly-inventar-profile/#key-features)

### Essential+

€195.00/year

Get Started With Timly

### Professional

€495.00/year

For Your Growing Needs

### Enterprise

Custom

Pricing available upon request

The Premium Solution

[See full pricing details](https://www.softwareadvice.com/inventory-management/timly-inventar-profile/#pricing-and-plans)

### Product: Torii

[Torii](https://www.softwareadvice.com/help-desk/torii-profile/)

4.92

[(26)](https://www.softwareadvice.com/help-desk/torii-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Torii is a cloud-based software that helps organizations manage licenses, vendors and users across a variety of applications including communication, identity management, CRM, HR, finance, accounting, marketing and more. The platform enables IT departments to view the available resources, active applications and track usage along with spending to explore optimization opportunities. Torii includes automation tools, which let administrators automate a variety of recurring tasks like assigning product owners, contract renewal alerts and onboarding/offboarding workflows. The analysis functionality allows managers to gain visibility into unusual account activities, finances, internal and external users and compliance via analytics. Additionally, the system automatically discovers and map multiple applications and licenses, allowing users to monitor usage and expenses. Torii supports integration with various third-party applications such as Slack, Salesforce, Zoom, Dropbox, Microsoft Office, Github, Zendesk and more. Pricing details are available on request and support is extended via email and other online measures.... [Read more](https://www.softwareadvice.com/help-desk/torii-profile/)

### Best rated features:

Vendor Master Data Management

5.0

Trial License

4.0

License Inventory

4.0

Cost Management

4.0

### Worst rated features:

License Management

3.0

Alerts/Notifications

3.0

Shadow IT Detection

4.0

Audit Management

4.0

[See all features](https://www.softwareadvice.com/help-desk/torii-profile/#key-features)

### Basic

$0.01/month

For teams who need control and visibility Get started for free: https://app.toriihq.com/login/signup/trial... [Read more](https://www.softwareadvice.com/help-desk/torii-profile/#pricing-and-plans)

### Professional

$1.00

Manage the full lifecycle of your SaaS

### Enterprise

$1.00

Get advance customization and exclusive features

[See full pricing details](https://www.softwareadvice.com/help-desk/torii-profile/#pricing-and-plans)

### Product: Zluri

[Zluri](https://www.softwareadvice.com/cloud-management/zluri-profile/)

4.89

[(27)](https://www.softwareadvice.com/cloud-management/zluri-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Zluri is a data-driven enterprise SaaS management platform that facilitates discovery, management, optimization, and compliance of an organization's SaaS stack. Zluri helps organizations discover their entire SaaS ecosystem and helps them eliminate SaaS wastage by removing duplicate apps, finding unused and underused apps, and consolidate apps with overlapping functions. Zluri also helps automate IT tasks like SaaS procurement, onboarding and offboarding of apps, and contract renewals. It also secures SaaS ecosystems by discovering unapproved apps, remove unsecured apps and eliminate compliance risks. In short, Zluri puts IT teams back in control of their SaaS stack.... [Read more](https://www.softwareadvice.com/cloud-management/zluri-profile/)

### Best rated features:

Shadow IT Detection

5.0

Audit Management

5.0

Vendor Management

5.0

Cost Tracking

5.0

### Worst rated features:

Real-Time Monitoring

4.0

Alerts/Notifications

4.0

[See all features](https://www.softwareadvice.com/cloud-management/zluri-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cloud-management/zluri-profile/#pricing-and-plans)

### Product: Mint Service Desk

[Mint Service Desk](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/)

4.83

[(23)](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage incidents using task prioritization, categorization and escalation. Mint Service Desk includes an asset management functionality, which allows managers to monitor status, location, user activities or attributes and analyze trends across hardware/software assets. It offers features such as ownership history, scan scheduling, notifications, ticket management, role-based permissions and more. Additionally, the change management module assists professionals with establishing procedures to handle change requests, send/receive approvals and view historical data to streamline operations across the pipeline. Mint Service Desk’s configuration management database (CMDB) lets users store configuration information to gain visibility into contracts, users, licenses and assets usage via real-time data analysis. Pricing is available on request and support is extended via email, documentation and other online measures.... [Read more](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/)

### Best rated features:

Incident Management

5.0

Activity Tracking

5.0

Task Management

5.0

Capacity Management

5.0

### Worst rated features:

IT Asset Management

3.0

Multi-Channel Communication

3.0

Real-Time Chat

3.0

Incident Reporting

4.0

[See all features](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/#key-features)

### MintSD Lite

$5.00/month

### MintSD Pro

$9.00/month

[See full pricing details](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/#pricing-and-plans)

### Product: Device42

[Device42](https://www.softwareadvice.com/network-access-control/device42-profile/)

4.78

[(81)](https://www.softwareadvice.com/network-access-control/device42-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management. The solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository. Device42’s password management module enables organizations to store and manage passwords in a centralized location. The solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/)

### Best rated features:

Relationship Mapping

5.0

Supplier Management

5.0

Real-Time Notifications

5.0

Maintenance Management

5.0

[See all features](https://www.softwareadvice.com/network-access-control/device42-profile/#key-features)

### Free

$0.00

2-WEEKS FULL TRIAL

### Standard

$20.00/year

Billed annually per device. Add-on Modules include Power & Environmental Monitoring, Storage Discovery, and Cloud Recommendation Engine.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

### Premium

$36.00/year

Billed annually per device. Add-on Modules include Power & Environmental Monitoring, Storage Discovery, and Cloud Recommendation Engine.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

### Product: Setyl

[Setyl](https://www.softwareadvice.com/help-desk/setyl-profile/)

4.88

[(26)](https://www.softwareadvice.com/help-desk/setyl-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Get a full picture of your IT assets, software licenses, usage and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ native integrations. The platform gives you complete visibility and control over your IT assets, licenses, software applications, assigned users, admins, vendors and spend in one place. Use Setyl to: ✓ Track your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including employee onboarding and offboarding processes. ✓ Identify and cut wasted IT spend. ✓ Prepare for your audit and stay compliant, including with SOC 2 and ISO 27001. With an intuitive interface, out-of-the-box integrations, and one-on-one support at every step, the platform is fast to deploy, easy to use, and built for collaboration. Features include: • IT asset and license inventory • Full asset lifecycle management • Software and SaaS subscriptions renewal tracking • License rightsizing • Employee onboarding and offboarding workflows • Vendor audits • SOC 2 and ISO 27001 compliance • IT spend management • 100+ out-of-the-box integrations and API access Integrations include: Microsoft 365 and Google Workspace, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, Meraki, ConnectWise, etc.), IAM, SSO and IDP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), finance packages, ticketing desks, and more. API access is also available.... [Read more](https://www.softwareadvice.com/help-desk/setyl-profile/)

### Best rated features:

Asset Lifecycle Management

5.0

Reminders

5.0

Search/Filter

5.0

Reporting/Analytics

5.0

[See all features](https://www.softwareadvice.com/help-desk/setyl-profile/#key-features)

### Essential, Complete, Advanced

Custom

Pricing available upon request

Setyl offers three different plans, including standalone, integrated and custom solutions. Pricing is based on your requirements. Contact Setyl for a tailored quote.... [Read more](https://www.softwareadvice.com/help-desk/setyl-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/help-desk/setyl-profile/#pricing-and-plans)

### Product: BOSSDesk

[BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

4.66

[(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management solution? Are your customers and employees able to use the system easily... or do they get frustrated and give up? BOSSDesk is an integrated Help Desk Ticketing System with Asset Management available on premise or in the cloud enabling your team to process service requests efficiently and expeditiously. The result? You provide an exceptional employee and customer experience. WHY CHOOSE US Expandable to serve multiple departments Service delivery enables the ability to create relevant forms, workflows, and more US-based support team Intuitive user interface iOS and Android mobile apps BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk Ticketing System and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction. Address complex IT issues, like self-service, workflow automation, incident management, asset management , problem and change management with BOSSDesk, a modern Help Desk that users love. Turn Ticket Management into an Exceptional Customer Experience with BOSSDesk.... [Read more](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

### Best rated features:

Mobile App

5.0

Customizable Branding

5.0

IT Asset Tracking

5.0

Customizable Fields

5.0

[See all features](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#key-features)

### Essential

$29.00/month

The Essentials plan is paid per user per month and billed annually. It also includes unlimted end users.... [Read more](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#pricing-and-plans)

### Professional

$29.00/month

The plan is billed annually and also includes all features from the Essentials plan.

### Enterprise

$69.00/month

The plan is billed annually and includes all features from the Essentials and Professioanl plans.

[See full pricing details](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#pricing-and-plans)

### Product: vRx

[vRx](https://www.softwareadvice.com/product/185131-vRx/)

4.86

[(22)](https://www.softwareadvice.com/product/185131-vRx/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Automatically or manually install all prioritized updates for which a patch is available across your OS and Apps. Focus on the vulnerabilities that have a real probability of being exploited instead of solving problems that don’t exist. vRx's Patchless Protection reduces the risk of a security breach even if a patch is not available. Using in-memory protection, vRx deploys a force-field around vulnerable applications so you can keep unpatched applications secure. vRx provides a cloud-based, real-time inventory that gives you a full catalogue of your endpoints no matter their location. Get an exacting view of your organization’s digital structure. - Enjoy Your Lunch Break - vRx's automation capabilities, along with many other efficiency maximizing tools, streamline vulnerability management so you can enjoy your lunch break to its fullest extent. Rapidly reduce your risk exposure from the vantage point of a clear user-interface and a clear mind.... [Read more](https://www.softwareadvice.com/product/185131-vRx/)

### Best rated features:

Patch Management

5.0

Real-Time Updates

5.0

Vulnerability Protection

5.0

Risk Assessment

5.0

### Worst rated features:

Reporting & Statistics

3.0

Real-Time Notifications

3.0

Access Controls/Permissions

4.0

Real-Time Monitoring

4.0

[See all features](https://www.softwareadvice.com/product/185131-vRx/#key-features)

### Starter

$499.00/month

The pricing model is based on 'Per Asset.' Please reach out for a quote.

[See full pricing details](https://www.softwareadvice.com/product/185131-vRx/#pricing-and-plans)

### Product: JDisc Discovery

[JDisc Discovery](https://www.softwareadvice.com/crm/jdisc-discovery-profile/)

4.76

[(29)](https://www.softwareadvice.com/crm/jdisc-discovery-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

JDisc Discovery delivers automated, agentless, and highly accurate network discovery for organizations of all sizes. It identifies and inventories all devices across your network - including servers, PCs, notebooks, printers, switches, routers, and virtual machines - regardless of operating system or vendor. With deep insights into hardware configurations, installed software, licenses, and users, JDisc helps IT teams maintain a clean and accurate CMDB, reduce license costs, and improve compliance. Our strength lies in precise, agentless scanning, broad platform support, and seamless integration with leading CMDB and ITSM solutions such as i-doit, ServiceNow, and Jira Service Management. Continuous updates ensure compatibility with the latest technologies and vendors. Whether your environment is on-premise, cloud, or hybrid, JDisc Discovery provides reliable visibility, data accuracy, and actionable insights for effective IT asset and network management.... [Read more](https://www.softwareadvice.com/crm/jdisc-discovery-profile/)

### Best rated features:

API

5.0

Audit Management

5.0

Inventory Management

5.0

Supplier Management

5.0

### Worst rated features:

Monitoring

4.0

[See all features](https://www.softwareadvice.com/crm/jdisc-discovery-profile/#key-features)

### Basic

€100.00one time

[See full pricing details](https://www.softwareadvice.com/crm/jdisc-discovery-profile/#pricing-and-plans)

### Product: Pulseway

[Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/)

4.68

[(310)](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud. Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities. Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications. Key Pulseway features: - Monitoring and Management - Discovery and Deployment - Server Management and Monitoring - Automation like Never Before - Out-of-the-box OS & 3rd Party Patching - Unlimited Remote Control for macOS and Windows - Custom Reporting Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.... [Read more](https://www.softwareadvice.com/network-management/pulseway-profile/)

### Best rated features:

License Management

5.0

Data Storage Management

5.0

Project Management

5.0

Mobile Device Management

5.0

[See all features](https://www.softwareadvice.com/network-management/pulseway-profile/#key-features)

### Monthly

$67.00/month

Up to 20 Endpoints/Devices

### Annual

$44.00/year

When billed annually.

### 3 Years

$27.00

When billed for a 3 year plan.

[See full pricing details](https://www.softwareadvice.com/network-management/pulseway-profile/#pricing-and-plans)

### Product: Canfigure

[Canfigure](https://www.softwareadvice.com/cmms/canfigure-profile/)

4.70

[(23)](https://www.softwareadvice.com/cmms/canfigure-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business. Canfigure comes with all the tools necessary to customize the database and UI with minimal need for vendor involvement. Canfigure can either be deployed on your network or we can manage it for you in our Amazon cloud.... [Read more](https://www.softwareadvice.com/cmms/canfigure-profile/)

### Best rated features:

Preventive Maintenance

5.0

Dashboard

5.0

Incident Management

5.0

Email Management

5.0

[See all features](https://www.softwareadvice.com/cmms/canfigure-profile/#key-features)

### Tier 1 SME: < 100 Employees

$395.00/month

First 5 users included. Additional users $50 per user per month.

### Tier 2 Enterprise: > 100 Employees

$795.00/month

Priced according to modules and integrations required. Register for pricing.

[See full pricing details](https://www.softwareadvice.com/cmms/canfigure-profile/#pricing-and-plans)

### Product: Axonius

[Axonius](https://www.softwareadvice.com/help-desk/axonius-profile/)

5.0

[(5)](https://www.softwareadvice.com/help-desk/axonius-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Axonius is an information technology asset management (ITAM) solution designed to assist small to large enterprises with monitoring inventory of software and hardware assets. It enables users to automatically validate security enforcement policies and manage compliance across all devices. Axonius comes with various vulnerability assessment tools, which lets users scan devices for bugs and fix them. It helps businesses identify coverage gaps in security by creating custom queries, improving asset lifecycle. Additionally, it enables businesses to automatically perform triggered actions such as blocking devices in firewall and managing active directory services. Axonius can either be deployed on-premise or hosted in the cloud. It facilitates integration with third-party applications such as Aruba, Alibaba Cloud, enSolio, IBM Bigfix, NetBox and more. Pricing is available on request and support is extended through phone, email and other online measures.... [Read more](https://www.softwareadvice.com/help-desk/axonius-profile/)

### Best rated features:

Access Controls/Permissions

5.0

Inventory Management

5.0

Alerts/Notifications

5.0

Reporting/Analytics

5.0

### Worst rated features:

Endpoint Management

3.0

Vulnerability Scanning

4.0

[See all features](https://www.softwareadvice.com/help-desk/axonius-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/help-desk/axonius-profile/#pricing-and-plans)

### Product: IT Glue

[IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/)

4.65

[(340)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/)

Best for:Single Sign On

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's relationship mapping feature helps users to link related items together and define and understand relationships between various elements. The solution's runbooks feature enables users to keep track of the different procedures involved in documentation. Users can also print multiple hard copies and offboard routines after their completion. Additionally, IT Glue offers features such as access control, domain and SSL tracking, SOC 2 compliance, version control, a template library and import and export functionality. It supports integration with multiple professional services automation systems. Users can also create custom integrations with the help of built-in REST APIs. Services are offered on a per-user basis after a one-time setup fee. Support is offered via phone, email and online FAQs.... [Read more](https://www.softwareadvice.com/help-desk/it-glue-profile/)

### What users love

-   Streamlined IT documentation management
-   Centralized client data access
-   Secure and efficient credential storage

### To take in mind

-   Inconsistent and limited search tools

### Best rated features:

Onboarding

5.0

Asset Lifecycle Management

5.0

IT Reporting

5.0

Activity Dashboard

5.0

### Worst rated features:

Issue Management

3.1

IT Asset Tracking

3.3

Audit Management

3.4

Self Service Portal

3.5

[See all features](https://www.softwareadvice.com/help-desk/it-glue-profile/#key-features)

### Product: IT Asset Management

[IT Asset Management](https://www.softwareadvice.com/it-management/xassets-profile/)

4.83

[(6)](https://www.softwareadvice.com/it-management/xassets-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests. Key features include service management, desktop management, server management, reporting, charting, help desk tools and asset disposal management. The solution can also be deployed on-premise. The solution offers integration with System Center Configuration Manager (SCCM), active directory and other IT systems. A discovery engine collects inventory and software information. The engine can discover network equipment, Apple and Linux devices, IP phones, virtual machines and more. Users can manage IT contracts, including stages from asset requisition through asset disposal. The solution lets users manage IT asset and service infrastructure with reporting and charting. Additionally, functionality for barcoding, scanning, asset insurance, asset accounting procurement, maintenance and bulk updates is also available. xAssets is priced on per year basis. Support is provided via email, an online helpdesk and over the phone.... [Read more](https://www.softwareadvice.com/it-management/xassets-profile/)

### Best rated features:

Self Service Portal

5.0

Alerts/Notifications

5.0

Workflow Management

5.0

Barcode/Ticket Scanning

5.0

### Worst rated features:

Access Controls/Permissions

4.0

[See all features](https://www.softwareadvice.com/it-management/xassets-profile/#key-features)

### Basic

$1,000.00/year

[See full pricing details](https://www.softwareadvice.com/it-management/xassets-profile/#pricing-and-plans)

### Product: Sastrify

[Sastrify](https://www.softwareadvice.com/saas-management/sastrify-profile/)

5.0

[(3)](https://www.softwareadvice.com/saas-management/sastrify-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Sastrify is a leading SaaS Spend Management and Procurement Software. Companies like Gorillas, Pitch and Mollie already use Sastrify to optimize their SaaS spend. We discover, manage your SaaS spend and negotiate the best deals on the market saving you up to 35% on your SaaS Stack.... [Read more](https://www.softwareadvice.com/saas-management/sastrify-profile/)

### Best rated features:

Spend Control

5.0

Supplier Management

5.0

Spend Management

5.0

Catalog Management

5.0

### Worst rated features:

Workflow Management

3.0

Compliance Management

3.0

Procurement Management

4.0

Search/Filter

4.0

[See all features](https://www.softwareadvice.com/saas-management/sastrify-profile/#key-features)

### Product: EcholoN

[EcholoN](https://www.softwareadvice.com/it-management/echolon-profile/)

4.66

[(35)](https://www.softwareadvice.com/it-management/echolon-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance, capacity, change, incident, human resource, contract, knowledge, security and service level management on a centralized platform. Administrators can configure access permissions for specific employees and gain insights into trends, key performance indicators (KPI), customer service transactions and other metrics. Key features of EcholoN include activity dashboard, compliance management, time tracking, resource planning and real-time communication. Managers can assess potential risks, collect feedback from employees, suppliers or customers and track inventory across service vehicles. Additionally, professionals can utilize templates to create business documents and export reports in multiple file formats. EcholoN facilitates integration with various third-party systems such as Nagios, Zappix, Microsoft Outlook, SAP, Infor, Navision and more. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/it-management/echolon-profile/)

### Best rated features:

Contract/License Management

5.0

Drag & Drop

5.0

Real-Time Reporting

5.0

Task Management

5.0

[See all features](https://www.softwareadvice.com/it-management/echolon-profile/#key-features)

### Basic

$5,500.00one time

[See full pricing details](https://www.softwareadvice.com/it-management/echolon-profile/#pricing-and-plans)

### Product: VIZOR IT Asset Management

[VIZOR IT Asset Management](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/)

4.50

[(2)](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents of software installed on the employees’ systems. Purchase information, location tracking and depreciation calculation allow for asset visibility that helps businesses to keep a record of allottees. VIZOR ServiceDesk provides features such as issue tracking, change management, knowledge base, SLA support and a self-service portal. VIZOR ServiceDesk automates the most frequent IT requests, like user provisioning and employee onboarding. Users can assign assets to new employees and recover from them when they leave. Vizor can also be installed locally as an on-premise application and is available on a pay-as-you-go pricing model. The solution offers seamless integration with Microsoft System Center infrastructure (SCCM). Support is available via phone and email.... [Read more](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/)

### Best rated features:

Real-Time Notifications

5.0

Activity Tracking

5.0

Procurement Management

5.0

Customizable Reports

5.0

[See all features](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/#key-features)

### Basic

$2.00/year

[See full pricing details](https://www.softwareadvice.com/crm/vector-asset-vizor-profile/#pricing-and-plans)

### Product: ServiceTonic

[ServiceTonic](https://www.softwareadvice.com/crm/service-tonic-profile/)

4.63

[(8)](https://www.softwareadvice.com/crm/service-tonic-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion. Core features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars. ServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.... [Read more](https://www.softwareadvice.com/crm/service-tonic-profile/)

### Best rated features:

License Management

5.0

Incident Management

5.0

Service Level Agreement (SLA) Management

5.0

Activity Dashboard

5.0

### Worst rated features:

Inventory Management

3.0

Support Ticket Tracking

4.0

IT Asset Tracking

4.0

[See all features](https://www.softwareadvice.com/crm/service-tonic-profile/#key-features)

### Basic

€20.00/month

[See full pricing details](https://www.softwareadvice.com/crm/service-tonic-profile/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/?page=2)[3](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/?page=3)[4](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/?page=4)[5](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/?page=5)

...

[13](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/?page=13)

## Popular Comparisons

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Fishbowl vs Asset Panda

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Limble vs UpKeep

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Freshservice vs JIRA Service Management

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Iru vs Jamf Pro

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## Your Guide to Top IT Asset Management Software, February 2025

Software Advice uses reviews from real software users to highlight the top-rated IT Asset Management products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Asset Panda](https://www.softwareadvice.com/inventory-management/asset-panda-profile/)
-   [baramundi Management Suite](https://www.softwareadvice.com/it-management/baramundi-management-suite-profile/)
-   [BlueTally](https://www.softwareadvice.com/cmms/bluetally-profile/)
-   [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)
-   [EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/)
-   [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)
-   [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)
-   [LogMeIn Resolve](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/)
-   [ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)
-   [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)
-   [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/)
-   [Reftab](https://www.softwareadvice.com/cmms/reftab-profile/)
-   [ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/)
-   [SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/)
-   [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/)
-   [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)
-   [TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/)
-   [Timly](https://www.softwareadvice.com/inventory-management/timly-inventar-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

IT asset management software reduces the cost and complexity of managing IT tasks by providing a single repository for all information relating to hard and soft technologies, plus other inventory that falls under the purview of the IT department. There are hundreds of such products out there, from basic free programs to advanced solutions that fully integrate with [help desk software](https://www.softwareadvice.com/help-desk/) and other essential functions. To help you navigate this market, we’ve created this buyer’s guide. Use this and the IT asset management software reviews tab to make your selection. 

Here’s what we’ll cover:

-   [What Is IT Asset Management Software?](#WhatIsITAssetManagementSoftware)
    
-   [Common Features of IT Asset Management Software](#CommonFeaturesofITAssetManagementSoftware)
    
-   [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)
    
-   [Market Trends to Understand](#MarketTrendstoUnderstand)
    

## What Is IT Asset Management Software?

This describes a special breed of inventory monitoring software designed specifically to address the unique needs of an IT manager. This means tracking anywhere from one to millions of individual pieces of hard and/or soft technology assets and integrating with servers, networks and service desk as necessary to help troubleshoot problems quickly and efficiently.

Most systems are designed for inventory oversight, including tracking a company’s entire technology services and networking inventory. More advanced systems will automate that and other processes, allow for tighter asset control and management of information needed for service desk resolution and reporting, as well as integrating with other company IT needs (e.g., client management).

## Common Features of IT Asset Management Software

Depending on the specific product selected, an IT asset management solution could provide some of the following features:

**Inventory management**

This is the core application of IT asset management software. It’s the centralized database that lets management see at a glance all important data on IT assets, like where they fall on the replacement cycle.

**Device discovery**

This application saves time and effort by scanning a company’s networks for connected devices. After discovery, the devices can be automatically entered into the [computer inventory](https://www.softwareadvice.com/help-desk/computer-inventory-comparison/) management application.

**License management**

This application helps companies maximize the efficient use of the software for which they’ve purchased licenses. (Software licenses often have stipulations about the number of permitted installations or concurrent users.)

**Support ticketing**

Open and close requests for IT support, tracking resolution speed, common problems, solutions to unusual problems etc. This is typically offered within a larger help desk or ITSM platform.

**Hardware monitoring**

Shows the active state of connected hardware, including data on its uptime/downtime. This is often used to monitor the health and status of company servers, and can be invaluable for avoiding sudden surprises and malfunctions.

## What Type of Buyer Are You?

**Internal buyer.** Companies that manage their own IT departments may need a system to manage their networking, VoIP and server usage to protect against malware and to ensure maximum uptime. For these businesses, there are several free or low-cost options available. Spiceworks is among several vendors that offer free IT asset management tools for smaller users.

**Customer-focused buyer.** Companies that provide outsourced IT services need their system to be able to assign assets to customers and integrate with [billing and accounting](https://www.softwareadvice.com/accounting/). It also needs to integrate with clients’ systems, which can be a challenge, so be sure to consider how the software will impact your customers as you peruse your options. SAManage for Zendesk and Netsuite Online are good options to consider. 

**Enterprise suite buyer.** The prime example of this buyer might be a telecommunications company, or any other business that loans, leases or otherwise manages hardware for a very large number of customers. These companies typically support customers from a service desk, meaning that the system needs to integrate with a help desk and/or sales force system to maximize the efficiency of customer service resolutions. FrontRange and Power2Assets for Sage SalesLogix are two enterprise IT products to consider. 

## Market Trends to Understand

There are several market trends you should understand as you conduct your software comparison. They include:

**Free software.** With Software-as-a-Service reaching critical mass as a business strategy, the innovation phase has kicked in and companies are looking for new ways to enter specialty markets. In that environment, many vendors are beginning to offer _free_ IT asset solutions. As could be expected, these are usually supported by ads and/or “pro” upgrades, but that doesn’t mean they are less effective solutions—they still offer high quality and performance, and for many smaller companies these free offerings present a very viable solution that should not be dismissed just because it sounds too good to be true.

**Asset to help desk integration.** According to a Gartner research study, IT analysts spend an average of 17 minutes per support call, and 42 percent of that time is spent establishing the location and configuration of the target product. For this reason, IT software vendors like SysAid and Web+Center are now offering a solution that combines asset tracking with service desk—in other words, providing a single system that maintains all of the relevant information on customer assets, which is immediately provided to the analyst on every service call. This shaves several minutes off every call, saving money and improving customer satisfaction.

### Related IT Asset Management Software

-   [CMDB Software](https://www.softwareadvice.com/cmdb/)
-   [Change Management Software](https://www.softwareadvice.com/change-management/)
-   [Configuration Management Tools Software](https://www.softwareadvice.com/configuration-management/)
-   [Disk Imaging Software](https://www.softwareadvice.com/disk-imaging/)
-   [Mobile Device Management Software](https://www.softwareadvice.com/mobile-device-management/)
-   [Mobility Software](https://www.softwareadvice.com/mobility/)
-   [Patch Management Software](https://www.softwareadvice.com/patch-management/)
-   [Remote Support Software](https://www.softwareadvice.com/remote-support/)
-   [Unified Endpoint Management (UEM) Software](https://www.softwareadvice.com/unified-endpoint-management/)