All Wix Reviews

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Jimmie

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Wix is trix!

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Matthew

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2021

Great service for setting up a new website!

Overall, the ease of use and simple beauty of Wix is, for me, well worth the premium I pay. If I can pay a little extra to save a whole lot of time and headache, I do - and Wix lets me do exactly that.

PROS

Wix is incredibly easy to use, especially with Wix's ADI (Artificial Design Intelligence). I have zero knowledge of web design, let alone design in and of itself. Using Wix's ADI I was able to make a gorgeous website for my company that continues to get compliments. It's very easy to update the website with new information, which is a must-have for me. I've rarely had issues with speed or usability - Wix just works.

CONS

Wix can be expensive. The price for ease of use seems to be higher premiums for what would be a given elsewhere - specifically, higher plans within their "website plans" tier only really offer marketing incentives (in my opinion) that expire after a year of use. Sure, you get more storage as well - but $5/mo just for an extra 10GB of storage (from Unlimited plan to Pro plan) seems a little steep, given that for $0.05 I could store the same amount on Backblaze B2 and use a Wordpress instance. In short, anything beyond the basic Combo plan seems obtusely overpriced. Moreover, every single time I enter Wix to edit my site, I feel I'm met with annoying advertisements to get a custom email, get a custom domain, etc. etc. which are just advertisements for services I already have elsewhere (though lately these have calmed down).

Reason for choosing Wix

Wix seemed just easier to use, and has continued being easy to use.

Reasons for switching to Wix

Wordpress, while powerful, is simply too much for a self-employed service-industry employee to manage. Wix is much easier.

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Kalina

Verified reviewer

Consumer Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Wix, Your Potential Business Site Builder or No?

Overall my experience with wix has been great. By using wix I'm eliminating business problems by being able to create professional template alternatives, providing an easy and understanding website creator, and showing products I am selling easily for customers to view and purchase if they need to. Benefits I realize I have by using Wix is that I am able to provide excellent customer service to my clients and this helps me gain a more clientele and great reviews/ratings from customers.

PROS

Overall I really like using wix as a website builder. I believe the most impactful features wix provides is having many customized options like using artistic illustrations and templates to add to your site, you're able to have a professional logo of your own, customer support is easy to connect with, and you're able to discover new techniques that show you different ways of providing services to customers. Integrations were fairly easy for me to do with existing business processes I use like Goodle Drive, PayPal and Zapier.

CONS

I didn't really find any features that weren't useful for any business to use when creating his website. The only issue I did have a few times was sometimes Wix lags with internet connection and can a little time to load. But this issue has only occured twice for me. As mentioned before no difficulties happened for me when integrating with existing business processes I currently use.

Reasons for switching to Wix

I was advised buy a old colleague about how much wix has helped them showcase there creative website to customers so I decided to give it a try and I was glad I did.

Derek

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Wix is better than Word Press and HTML www.dcsleds.com

I always tell everyone that they should use Wix as opposed to HTML or Word Press. The cool thing is that Wix can use HTML. I had a very old website that was built on HTML and all I wanted to do was transfer that site to Wix. I shopped around to see what it would cost to transfer the files. 300 to 700 dollars. I gambled and just highlighted the HTML files and went into Wix and Wix has a HTML button to add the files on your website. I did it all in less than 5 minutes. I saved hundreds of dollars. And I saved time.

PROS

The ease of use for someone on my level. I'm a robotics engineer. And I teach robotics on a college level. So programming is not a big issue for me. I think Wix should add their own version of Chat GPT. Maybe you already have it, and I don't know how to apply it. If so, please email me on how to use it.

CONS

I don't mind using the Wix bots. But there are certain questions your bot would not be able to answer.But the way Wix moved me to a real person was great.

Reason for choosing Wix

I've been using Wix for many years.

Reasons for switching to Wix

I've been using Wix for years and I understand how Wix works. I wanted all of my sites to be under one platform.

Erik

Writing and Editing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed August 2023

Wix a mixed bag Well designed software to design a website, awful customer service.

Great software, easy for beginners to use. Great for learning to make a website. Yet don't expect customer service to help at all.

PROS

I was able to go from having no website design skills, to designing what I consider a professional looking website in no times. Most problems encountered were easy to overcome just looking around the intuitive software. So from my use I give the entire software high scores.

CONS

Wix has some of the worst customer service in the world. They advertise for anyone, and yes the software is, but with that said, their customer service doesn't have a clue. 2 examples are, i called once as I was indexing my website on bing, to find out why I was getting a multiple H1 Headings message. Multiple reps had no idea what an H1 even was. After I did a bit of research it was simply the Heading 1 text on each page. Another dumbfounding situation was talking to 3 wix employees asking them a question about my blog page, they kept trying to look at regular webpages, having no clue that blog pages were in a different section of their web design. One of which was a manager.

Reasons for switching to Wix

i was new to making websites, and was just not figuring it out, so decided to switch over to wix and see if that was easier. Probably more on my knowledge at the time.

Allyssa

Apparel & Fashion, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Love Wix!

Overall I am very happy with Wix. It is convenient and easy! I am impressed and grateful for good customer support. I still remember the name of the man who was on the phone with me for like 2 hours helping me figure something out and I just super appreciated that. It was over 2 years ago that we spoke and [sensitive content hidden] was sooo helpful. Today [sensitive content hidden] was so fast and exceptional at her customer service and kind. I appreciate the feedback and the quick help with my business. I never have to worry if something will get worked out with Wix but I know that I am in good hands!

PROS

It is user friendly but my most favorite thing is how wonderful and helpful the customer service is! You are always available and ready to solve an issue or answer a question!

CONS

I wish it were easier to view the email marketing . I am not able to view the whole page on my laptop and I felt that I couldnt customize the actual emails in the way I wanted so I went to a 3rd party email marketing app.

Lisa

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

I love Wix

Have had very minimal problems in the last 6 years, and if I did have an issue it was resolved immediately with excellent customer service.

PROS

Wix has been around for awhile now and they are constantly upgraded and adding new features. They don't say, "yes we hear you, we're working on it". They say "we heard you, here it is", and it's always smooth and flawless additions.

CONS

The only thing (which is inevitable in life), the cost has increased substantially and I've had medical issues this year and couldn't afford my top premium renewal and had to go down to basic. I still love WIX and as soon as biz is back on track, I will change my plan again.

Reason for choosing Wix

Quick and easy, had a rapidly growing selection of additions or features for my site.

Reasons for switching to Wix

I wanted user friendly that I could get up and running quickly.

James

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Authentic and Lots of Fun!!

I have used many platforms to build sites and wix is by far the most convenient, secure, stable and scalable.

PROS

Wix is on the pricy side for to get all the app needed to be competitive but thy work and the y work well. The customer service is excellent and timely in their response.

CONS

Price Price Price and then Price of and cost otherwise Excellent product.

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Karter

Verified reviewer

Computer Games, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Wix a good starter

Overall, I've used a little bit to create two websites but they didn't really last for long because it used a lot of power to think about how to do stuff. Without paying there was no user engagement.

PROS

But I like the most about using wix. Was the fast features of user engagement being able to create an entire website where people can log in using Facebook without doing anything other than pressing published is one of the best features!

CONS

It's pretty expensive but if you did get it for free or if you did own it, it would be amazing to create a website because it has so much versatility. I would also wish that some of the applications were not paid.

Theresa

E-Learning, 5,001-10,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Wiz for the classroom use

PROS

I liked that one could use it with just having basic knowledge of computers.

CONS

The price can be an issue depending on what you use it for.

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Avash

Verified reviewer

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2021

The Most Flexible Drag and Drop Website Builder

Wix is an amazing web builder. I can't remember properly but I think I tried building my first website when I was in school with HTML, CSS and I saw their ADs on YouTube and thought about giving Wix a try - and I am very happy that I chose to try Wix. I learned that creating a website was a lot easier than I expected - thanks to Wix. Since then I have been using Wix for my personal projects and client projects and from my experience, Wix is the best visual web builder currently available in the market. Its the editor is without any doubt - the best Drag and Drop Editor as its editing capacities has overtaken every other builder.

PROS

There are many practical templates that we just import and are ready to use - which is the thing that I like most about Wix. There are many builders available now in market with fancy looking templates but most of them aren't practical to use. But the case is different with Wix - the templates are ready to be used - very practical and optimized for mobile devices. This is why I always choose Wix to design websites for clients with small businesses who want to be able to edit details themselves as editing is easy too. With Wix, an above-average computer user can create a professional-looking website and even average computer user can edit websites. I generally get $14 per month plan which doesn't show ADs and gives more than enough storage for most websites. I guess $14 per month for a website is a pretty good price. Another thing I like most about Wix is automatic backups which makes sure that we never lose any information.

CONS

As a PageSpeed Optimization specialist - the thing I like least about Wix is its slow loading speed. I don't think we should be expecting a blazing fast website when we use Drag and Drop Website Builder. However, I think Wix is enough for small businesses as they are a lot faster than they used to be and their speed isn't terrible. Other than that - I can't think of any cons about Wix.

Reasons for switching to Wix

Wix has Drag and Drop editor that actually works - GoDaddy's editor is very limited in terms of editing abilities. Wix is also very easy to use when compared to GoDaddy Website Builder. I have also found that most of my clients prefer Wix over GoDaddy.

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Zee

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

If you need a quick website...

I have used Wix to teach students the basics of the website creation and it was a user-friendly product that my students could easily use right away. The websites they have created in three days time were looking good, so I was happy (and the students too) :)

PROS

I have used Wix to help my students create websites for their class projects. Since they didn't have any previous experience with website creation and we were short on time, Wix was a perfect solution due to its extensive template options. One of the things I have enjoyed the most (along with my students) was the ease of finding a template for their particular businesses (which included hotels, interactive museums, photo studios, fast-food restaurants, and more). The navigation and the creation process is easy enough, so that was also helpful.

CONS

One of the things that we have discovered mid-way through creating our websites was the bilingual issue. The students' computers mostly used the Russian language for the interface, but the websites they needed to create were in English. However, while most of the editable texts could be easily written in English, there were buttons with text (for example, "Register") that we didn't find a way to translate. It's not an issue when your website and your computer use the same language, but when you're working in bilingual (or trilingual) environment, this can cause trouble. (Note: some of the buttons *did* auto-translate when we changed the preferred language of the site in the settings, but not all.)

Reason for choosing Wix

I have used WordPress, Google Sites, Blogspot, Xanga, and Wix for websites and blog creation. I usually rely on WordPress for most of the personal tasks. However, for educational purposes with tight deadlines, Wix proved to be a good and simple to learn partner.

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Susan

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

WIX Empowers Graphic Designers to Create Great Looking Websites

WIX makes building a quality website with multiple marketing tools affordable. For under $300 a year you can get a full-on website, CRM dashboard (like ZOLO), marketing tools (like Mail Chimp), calendar app, scheduling, online stores. I literally have built a 6-page website in a day. WIX has great customer support and will walk me through steps if I need any help.

PROS

As a BFA graphic designer and marketing consultant, until WIX came on the scene I had to rely on computer Word Press tech people to build my client's websites. I never was happy with the restrictive specs and boring look and feel. WIX modern templates can easily be customized. The drag and drop text blocks, strips, gallery templates, videos, forms, and more can be added and manipulated quickly. WIX has a lot of apps to add on - as well as SEO - get found on Google wizard tools. I no longer have to pay a 3rd party for the part of the website build. Adjusting the mobile version is also an intuitive process. Win-win website software. PLUS, it includes CRM tools, email / content push templates, analytics, and more.

CONS

One feature I miss is being able to do text wraps around images. They explained to me - that if they included the feature it messes with the auto-conversion into the mobile version. Which makes sense. Also it would be great if I had a media library I could use across all of my websites. Each site has its own media library. I understand Square Space has this feature, but it does not have all the other features WIX has I want.

Reasons for switching to Wix

Network Solutions - outdated templates. Difficult to customize and build pages. Cranky software. SquareSpace was too much like WordPress site--limiting from the creative standpoint.

Robert

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2019

Ok if you don't need wide ranging functionality.

All in all, I would recommend it if you don't have much knowledge of web design and want to make something quickly.

PROS

Super easy to use and get started with. Probably the best templates in out of all the drag and drop hosting sites. The algorithm that creates sites for you based off of the concept you have is quite powerful and easy to use. The app is incredible and almost has more functionality than the online dashboard.

CONS

I had issues adding a search bar to my online store. Most items like that require you to pay outside app developers to embed their product into your site for a monthly subscription. All of this hikes up the monthly cost of the site. Customer support was lacking - with every query I sent being responded with the line ' we are aware of this issue and are working to fix it'. In my experience, things were never fixed. Halfway through my tenure with the company, they removed aspects of the software (like music listening statistics for my radio show) and never replaced them.

Reason for choosing Wix

As mentioned above the marketing was better - they offered me a 50% off deal for the first year.

Reasons for switching to Wix

All in all, it came down to the fact that Wix had better marketing.

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Ko-Ko

Verified reviewer

Graphic Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2020

Professional Website for the Small Entrepreneur

I have enjoyed using the Wix platform to create and manage my business website. I have also used it to design websites for my clients. The platform has a variety of features that can give any website a professional look and feel. The accompanying mobile app has helped me quickly respond to inquiries left on my website by prospective clients. The app also has the added feature of letting me know when someone is on my website and what part of the county they are browsing from. I have recommended Wix to many of my colleagues, and I will continue to do so in the future.

PROS

Wix makes it easy to have a beautiful, professional website without any coding experience. Using this software I was able to create an online portfolio to showcase my graphic design work. I have received compliments from many clients and prospects on the aesthetic and professionalism of my website.

CONS

I did notice that the website editor can get a bit slow and glitchy if you do not refresh the page often while working on your website. Also, the monthly subscription price point is a bit high, but considerable savings can be achieved with an annual subscription, especially when there is a sale.

Reason for choosing Wix

The ease of use, amount of features, and more enjoyable interface experience.

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Robinson

Verified reviewer

Individual & Family Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Make the Website of your dream, quick and easy to handle and of high quality presentation.

I use it daily and am satisfied with it. Really simple to handle. Just a little too expensive... But the quality is there

PROS

Affordable to eventually realize the website of your dreams. Easy and quick to learn, A little expensive to get the domain name and SEO but very good and of a very high quality of presentation, any layout and total freedom of design and arrangement, all the functionalities of a commercial site can be set up.

CONS

It'sz a bit too much Expensive. The subscription is not given and of course all the important functionalities are paying. But I would say it's worth it, even for the quality offered. And we are really taken by the hand so for any beginner who would like to create his website this is a good solution.

Reason for choosing Wix

It seems easier to use. But I haven't tried any others. So I can't really say, it was an instinctive choice. I don't know if it's the best but hey...

User Profile

Jordan

Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Reliable Website Builder

We predominantly used Wix to spin up web templates for clients. It was always easy to train fellow co-workers on.

PROS

There's a lot of decisions that we have to make in life. If you work in marketing, it's how to spin up a quick landing page with little to no front-end designing skills. Enter Wix, the reliable web template builder. Sure, if you want to curse yourself out for hours straight you can buy a Wordpress template and configure it. If you have a couple of extra bucks in your pocket you can use Square Space and use one of their cookie-cutter templates. I like Wix because it gets the job done without breaking the bank, while giving serval options on spinning up a new website layout.

CONS

I've noticed the support isn't as robust as Square Space, but there's typically very little that I need support on.

Reason for choosing Wix

Wordpress gives you unlimited options, but along with a massive amount of free-will comes in-depth expertise needed.

Reasons for switching to Wix

Price and availability of web templates

Jobin

Education Management, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Wix Review: Is it Really Good?

PROS

Among many site builder software available, Wix distinguishes itself from others since it offers a wide variety of user friendly tools to customers. Among the many advantages of the software following are the most attractive. 1. The design templates available are upgraded and with the drag-drop options any one can create a website within a short span of time. 2. User friendly interface of wix offers different tools to create, manage and update websites and its content. 3. We can add animations for texts as well as for other elements in a flexible user interface. 4. There are a number of website apps that the user can add to the website using the App market tool. 5. Built in SEO management makes it easy for the user to market products and services. 6. Flexible payment plans. 7. Free logo maker tool and free https. 8. Customer support is excellent.

CONS

Even though Wix is among one among the best of its kind, there are some areas in which they can really make improvements which would enhance user experience and the quality of service provided. 1. Ads are a major problem for users using the free and connect domain plans. The Wix banner is also a hassle. 2. Even though Wix offers a smart assistant to build websites through Artificial Design Intelligence, a major drawback is that its not available to all types of projects. 3. Lack of a unlimited plan and the need to have a paid plan for tracking and analytics are among the things that need some improvement. 4. If you wish to go for a redesigning, no option is available to change the template already chosen.

Reasons for switching to Wix

As a person having less knowledge in coding, WordPress seemed so complex with its complicated tools in designing websites. On the contrary Wix seemed a good choice since less coding and web designing experience is needed to build a website from scratch.

Jyoti

Hospital & Health Care,