--- title: "TimeTap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TimeTap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimeTap is a good fit for you!" source_url: "https://www.softwareadvice.com/appointment-scheduling/timetap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [TimeTap](https://www.softwareadvice.com/dental/timetap-profile/) / TimeTap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/timetap-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/timetap-profile/alternatives/) # TimeTap User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 260 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 168 reviews (65%) - 4 stars: 69 reviews (27%) - 3 stars: 19 reviews (7%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The booking calendar and client management features are really top-notch. - I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling. - I particularly like how easy it is to set up recurring appointments and send automated reminders to clients. ### Most mentioned cons - Honestly, the mobile app feels a bit clunky compared to the desktop version. - Recall reminder messaging, a significant decision point for our initial choice, does not work. - I am still on a trial, so I am unable to test the Stripe integration. ## TimeTap customer reviews Showing reviews 1-25 of 260 (page 1). ### Tests out well - Overall rating: 5/5 - Reviewer: Christine B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, great. We work with multiple service providers and have been able to test out multiple functions during the free trial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Best feature: the automated reminders that go out to multiple service providers. This has eliminated no show appointments. #### Cons Difficult to evaluate all of the tools in the free trial. We can’t tell how the Stripe integration portion works. --- ### This booking software changed the landscape of maximizing bookings! - Overall rating: 5/5 - Reviewer: Joachim D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 5/5 This software is what I have been looking for, the price is great, support is good, and they listen to suggestions for new updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Only software that can calculate driving distances, it's a game changer. Clients can see available slots as the software blocks of the hours I need to drive from the previous or next appoinment. Whoever came up with this, is a genius! #### Cons Ability to directly open a booking via a URL as staff member without loggin in. And maybe the option to add attachments to message templates. #### Reasons for switching to TimeTap Driving distances and better pricing for small LLC --- ### Wonderful - Overall rating: 5/5 - Reviewer: Chari C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has saved so much time automating everything. Once you have figured out how to work everything it is quick to put the information in that you need for each appointment. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is amazing. There are some days where it may take a bit for them to respond, but they always have detailed answers and will let you know if they are working on a feature you asked about or may suggest it to their programmers to work on. They have very detailed help documents. #### Cons It takes a little bit to navigate around and figure out how to use everything. --- ### Great for scheduling different types of meetings - Overall rating: 5/5 - Reviewer: Luciana D. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very good on the free version. I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the different options to schedule different types of meetings (1-on-1, group, different hosts, etc). I also liked the automatic email reminders and it's pretty user friendly on the side of the person scheduling with you. Also you can contact support, and they give you a nice free trial period. #### Cons I think it's a little complicated to set up. There are lots of things to check, and sometimes I get a little overwhelmed. But I guess that's part of them offering so many options. #### Reasons for choosing TimeTap Cheaper and more scheduling options. I needed an option to schedule group lessons --- ### Best Business and Scheduling app - Overall rating: 5/5 - Reviewer: Angela B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Timetap has been a huge lifesaver to our business. There are som many capabilities that can be tailored to you specific needs. The customer service is excellent and very responsive. We went through so many other scheduling apps and nothing compares to Timetap. The creators are geniuses! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is the most versatile scheduling app with so many capabilities. Also, the customer service is excellent. I have referred so many businesses to Timetap. We absolutely love it!! #### Cons There are no cons. This is a wonderful app. #### Reasons for switching to TimeTap Timetap messaging and ability to customize appointments and marketing features --- ### Reliable scheduling once you learn the ropes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TimeTap is a solid, reliable tool for booking. Once you get past the initial setup, it saves a lot of time and keeps everything organized for a fair price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how easy it was to set up my schedule. The automated reminders are a lifesaver because they really help reduce no-shows without any extra work. #### Cons The interface feels a bit dated and can be confusing at first. It took me some time to find specific settings, so the learning curve is a little steep. --- ### TIME TAP IS MY APP! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how user friendly TimeTap is. I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling. #### Cons Although it is user friendly, it did take me a while to catch on and I rely on my phone a lot to do my scheduling, the mobile version is not as refined as the pc version in my opinion. --- ### Great customer Support - Overall rating: 4/5 - Reviewer: Aaron H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great customer support. Scheduling was very simple and times were readily available. [sensitive content hidden] helped very quickly and showed me a tips. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeTap provides multiple custom sites to meet different needs. I also like the reminders though I wish our company allowed the text message option. #### Cons I believe using TimeTap on my mobile device is very difficult. It would be impossible to use if I had eye or hand issues. --- ### A great tool for booking appointments for healthcare professionals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer experience has been really positive and a big upgrade from our previous manual processes. I like that payment can be achieved from the same platform as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform makes it so easy for clients to make bookings, receive confirmations and for us to then manage schedules. It saves a lot on admin time and helps us provide a better service. There are good payment integrations. #### Cons Not much, it has been a really easy to use platform and satisfied both the admin team, therapists and clients. --- ### Reliable Scheduling with a Few Quirks - Overall rating: 4/5 - Reviewer: Jesse M. - Industry: Glass, Ceramics & Concrete - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The booking calendar and client management features are really top-notch. I particularly like how easy it is to set up recurring appointments and send automated reminders to clients. It’s cut down on no-shows significantly for our team, and the customization options for the booking page are pretty good too. #### Cons Honestly, the mobile app feels a bit clunky compared to the desktop version. Navigating through different client records or adjusting schedules on the go isn't as intuitive as I'd like, and it sometimes takes a few extra taps to get where I need to be. It's not a dealbreaker, but an update would be nice. --- ### Help Product - Overall rating: 5/5 - Reviewer: Adam V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TimeTap gives us the ability to manage and schedule the clients we serve while protecting some of their most important information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They provide a streamlined product with responsive and respectful support. #### Cons They are designed for a particular function and while they do allow customization, it is not fully flexible. --- ### Reliable Appointment Scheduling Tool with Customization Flexibility - Overall rating: 4/5 - Reviewer: Jonas W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered TimeTap is a reliable and flexible scheduling solution that stands out for its customizability and automation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros customizable booking pages and automated notifications #### Cons outdated interface desing and limited reporting features --- ### TimeTap as a scheduler - Overall rating: 5/5 - Reviewer: Paige M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We value Timetap. It has saved us thousands of hours and headaches with managing our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate the customer service. It is so helpful when we run into a difficulty and we can connect with [sensitive content hidden] promptly to get support. Our business is very complex and Timetap is the only scheduler we have been able to make work for our business. #### Cons There are times when two appointments show up in staff calendars for the same appointment but this is of little consequence. #### Reasons for switching to TimeTap We needed more flexibility and the ability to schedule everything ourselves, collect payment, and integrate with a CRM. --- ### Thank you [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Mary H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been with the company for over 12 years because of your good service and ease of use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Your customer service is great. & [sensitive content hidden] was so helpful! #### Cons There’s nothing I don’t like here everything is very well thought out --- ### TimeTap - Overall rating: 5/5 - Reviewer: Piotr T. - Verified reviewer: Yes - Industry: Railroad Manufacture - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered From my overall experience with TimeTap, I found it to be a reliable and user-friendly appointment scheduling solution. The software streamlined the booking process for clients and provided efficient tools for managing my schedule. The automated reminders and synchronization with external calendars improved organization and reduced the risk of missed appointments. With expanded customization options, TimeTap could further enhance its appeal to businesses seeking a personalized scheduling solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the standout features I liked most about TimeTap was its seamless appointment scheduling and management capabilities. The software offered an intuitive interface for clients to book appointments online, while providing me with the necessary tools to efficiently manage and organize my schedule. The ability to sync appointments with external calendars and send automated reminders greatly improved productivity and client communication. #### Cons One aspect that I found slightly challenging about TimeTap was the limited customization options for the user interface and branding. While the platform provided a clean and functional design, having more flexibility to tailor the appearance to align with my brand's aesthetics would have been beneficial. Greater customization options could enhance the overall user experience and brand consistency. --- ### Not easy to use from backoffice from mobile - Overall rating: 4/5 - Reviewer: Giuseppina D. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros After 10 years with another software we have change on timetap. Complete and power solution. Not easy to use quickly and from backoffice is not easy to manage appointment on mobile device. From this point of view, the older software is better.. #### Cons The mobile management (from backoffice). For the customer is ok. --- ### Program Manager - Overall rating: 5/5 - Reviewer: Junighter H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience working within Time Tap. Having the ability to utilize the program with multiple outcomes #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease and flexibility to schedule client appointments #### Cons Various options to complete the same task --- ### Excellent system for time management. - Overall rating: 5/5 - Reviewer: Sonia M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered From the moment we signed up this product and its service team have been great to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This system is so user friendly. Our employees are able to schedule there own appointments with very little difficulty. I love that it sends the confirmation emails and it reminds them either via email or text of their reminder so we have less no shows in our calendar. It has allowed us to manage our time more accurately and run reports for statistical purposes. #### Cons Everything is right for our business, we would highly recommend this to others. #### Vendor response Hi Sonia, Wow! Thanks so much for taking the time to leave us this kind and thoughtful review. It means a lot to hear that we're benefiting your business and making meaningful contributions to your team's time management :-) If there's ever anything we can do to help, please feel free to reach out to our support team, Lucy Replied March 2019 --- ### We love TimeTap! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can't beat the price for the features that you receive with TimeTap! It is also very intuitive and user-friendly to set up. Staff is friendly and available for any questions you may have as well. #### Cons The only hiccup we have experienced is having to set up two different accounts because of security - one of our use cases had sensitive information that we did not want other users of the account to be able to see, so we ultimately had to split them off. Enhanced security/viewing roles would be great. #### Vendor response For more information about the security options, send us a question at support@timetap.com. We'd be glad to hear more about your needs. Replied October 2018 --- ### A complete calendar and time monitoring programme is TimeTap. - Overall rating: 5/5 - Reviewer: Vinit K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, TimeTap is a great scheduling and time recording system that provides a number of features to aid companies in effectively managing their meetings and staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That facilitates managing meetings, staff, and schedules for companies. TimeTap is a great option for companies of all kinds because it has a variety of features intended to simplify the booking process. #### Cons Businesses have access to comprehensive reports on meeting scheduling, staff efficiency, and other topics, giving them useful information about how their operations are doing and areas where they can improve. --- ### The idea is there - Overall rating: 3/5 - Reviewer: Ashley T. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent) Square compatible #### Cons Inconsistent. Unfortunately I have more cons than pros. Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use. My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors. The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job. #### Vendor response Hi Ashley, I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at support@timetap.com or book with us at https://www.timetap.com/online-support-call.html Thanks, Lucy Replied July 2019 --- ### Timetap review - Overall rating: 5/5 - Reviewer: Toni Rose M. - Verified reviewer: Yes - Industry: Government Relations - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered makes our job easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros personnel and technical staff are very accommodating #### Cons Setting of the generated forms. I find it difficult to do. --- ### Clients like it and I love it - Overall rating: 4/5 - Reviewer: Frankee L. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered When a potential client books a wedding online through TimeTap, I receive all the vital pieces of contact information and can follow through with the couple right away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping track of each wedding as it progresses from beginning to end. #### Cons When a client "books" a wedding date, I don't know whether they have paid the downpayment yet or not. I have to close TimeTap and go look at PayPal to check on it. This is not really a big deal. I can work around it. #### Vendor response Thanks, Frankee, for taking the time to leave us this review! Really appreciate it! We do record whether or not a payment has been submitted through PayPal on the invoice that is assigned to the client within TimeTap so you can always go look at the TimeTap invoice instead of logging into PayPal to see if the payment was submitted. If you're not sure how to do this, reach out to our support team at support@timetap.com and we'd be happy to show you how. We also have a method of making it so that you don't get the confirmation email that someone has booked an appointment until after they've submitted payment through PayPal so that way you can be sure if you're receiving confirmation of an appointment, that appointment has been paid for. Hopefully we can get this figured out for you so you don't continue to have to operate between the two systems! Let us know how we can help and thanks again for leaving us this review! Lucy Replied April 2019 --- ### Totally Brilliant - The Best Scheduler Out There - Overall rating: 4/5 - Reviewer: Tara M. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered I have tried a number of schedulers and TimeTap is by far the best. Theoretically all schedulers do pretty much the same thing ' allow clients to book appointments on line and allow you to manage your appointments. However, TimeTap seems to achieve this so much more efficiently than some of the other schedulers I have used. The interface is simple, nice looking and very easy to navigate. All my patients have commented favourably on how much easier it is to book and manage their own appointments with Timetap when compared to the previous scheduler I was using. The automated emails are concise and polite with clear instructions on how clients can reschedule or cancel which means that I am no longer bombarded with phone calls from frustrated clients who are finding it difficult to book / change appointments. The programme also offers a simple app to let me manage my appointments on the go. Furthermore, the customer service is fantastic. Firstly and fabulously, if you have an issue, you get to communicate with a live person (in my case the lovely and incredibly helpful and patient Lucy), rather than being referred to useless forums, FAQ's etc. My currency and country were not listed ' resolved within an hour. Wanted to import my client base and allocate passwords'.They did it for me which saved me a day of data entry. Even the smallest and most mundane of my queries were given time and attention and followed up afterwards. I am a bit of a perfectionist with a very busy schedule and very high expectations ' TimeTap has exceeded all of them. A really great programme with customer support to match!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Hey Tara, Thanks so much for taking the time to give us this review! It's been such a pleasure working with you and we really appreciate your feedback! Let us know if there's ever anything else we can do. Best, Lucy Replied September 2015 --- ### user friendly app - Overall rating: 5/5 - Reviewer: muna a. - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the company which work for purchased timetap to easily recontact our study participants which we kept losing. what i like about the app is the easy use for both myself as an operator and for the end client, the customer support are very quick to respond to questions and is friendly as well. #### Cons to be honest i haven't encountered major problems while using this app except one time where i got a notification sms for a client booking but i couldn't see it in the screen. i have contacted the customer service and they were very quick to act and solve the issue. #### Vendor response Hi Muna, Thanks so much for leaving us this positive feedback! We're glad that your experience on TimeTap has been positive on the whole so far and we hope to keep it that way! Reach out to our support team at support@timetap.com if there is ever anything we can do to help! Happy holidays and best to you in the New Year! Thanks, Lucy Replied December 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/dental/timetap-profile/reviews/?page=2) --- TimeTap Reviews, Pros and Cons - 2026 Software Advice