Core Schedule

RATING:

4.7

(9)
Overview

About Core Schedule

If you are looking for an enterprise level rostering solution that is specifically designed for healthcare and is able to meet your specific requirements for each of your rosters and situation, then we have you covered. With Core Schedule you will be able to meet and exceed the needs of each location, environment, resourcing levels, equipment, and skills required or available in any given scenario, without compromising the overall performance or data integrity for your wider organisation. You will gain a powerful solution that not only helps build and engage a great workforce, but provides a level of transparency and data capture that is relevant to everyone. Your biggest challenge, when trying to find a workforce roster solution, is trying to accommodate various stak...

Core Schedule Pricing

Costs are based on a pre-paid annual subscription, supported by a SaaS Agreement. We take a very pragmatic approach to price and we work with our customers on a good faith basis. We have several elements to our standard pricing structure: -Number of FTE - We count the number of FTE, not the number of users, to reflect how you’re funded. -The number of Schedule Areas - A schedule area is defined as a single workgroup within a unit/department in a single location. -Annual Roster charge -Roster Setup fee A 2-year term is also available on request.

Starting price: 

A$108.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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Core Schedule Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Core Schedule

9 Reviews

Jake

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Outpatients is not the same as 1952

Saving Senior Nurse Admin Time - so enabling that Nurse to use her Nursing Skills with the team, and her knowledge in the parts of the roster that are around allocation to services, and having administrators actively building the rosters around the clinical rules.

PROS

I love the instant changes and how this product can react to a busy outpatients unit and a busy regional outpatients -Dr /Nurse response to many services all in one place. - i have multiple users building fucture rosters over a large area and it seems to be working day to day without any concerns from anyone - which tells me it is accepted as "this is how we do things"

CONS

I would like a Room broken down into hourly appointments - or a group of rooms i could display on another screen adjacent to the big one. integration to the hardware was a good learning , you just need the right people to get to the goal you want.

Reason for choosing Core Schedule

because Core Scheduling was willing to build this software - I was willing to invest the service I look after - and the relationship has only grown since then - thank you "Core Schedule" for making this ongoing task enjoyable for all.

Reasons for switching to Core Schedule

Excel no fit for the purpose of multi users in a environment where change can be frequest from many services

Vendor Response

Thanks, Jake for your review. We appreciate the feedback and we have really enjoyed working with you!

Replied September 2021

Brendan

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Core Schedule implementation

Our organisation managed to solve the majority of existing issues in the rostering area with the help of Core Schedule. Support from the Core Schedule Team was absolutely fantastic, they went above and beyond to fulfil all our requirements.

PROS

Core Schedule is a programme designed to provide dynamic rosters for medical work teams. It is designed by doctors for doctors. It is configured to meet the specific requirements of each unit, area, and discipline, and establishes and maintains a central point of trusted information that is always current for the wider operations and management teams. It is a Cloud-based SaaS (Software as a Service) and it can operate in a large and complex environment so rosters can be viewed and accessed by the appropriate people, in the appropriate way to meet the appropriate need. Core Schedule can be viewed on any internet-enabled device. Rosters can appear on a user’s personal calendars (Outlook, Google, Apple Calendar etc.) with any updates or changes shown in real time. Notification and message functionality are part of the system and can be tailored to minimize costs and boost efficiency. Core Schedule will ensure that the specific requirements of each unit and area are met. In addition, it helps you ensure that each individual is rostered for the appropriate number of hours, shifts, and shift types in any given period, and according to employment rules and policies. Core Schedule is a single platform where annual/personal leave, timesheets, and expense claims can be managed

CONS

No APIs, will be very god to have, it will enable automated sync with other IT platforms, for instance with HRMS

Urmil

Hospital & Health Care, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed September 2022

Straightforward, simple product for scheduling

Overall experience has been good, customer support is very quick to respond and help provide solutions. Big shot out to [SENSITIVE CONTENT] from the customer support team, he has helped me many times. He's excellent!

PROS

Easy to use, decent UI, and customer support is very fast to provide support.

CONS

Limited features, UI can use some rebranding, platform feels a bit outdated.

Vendor Response

Thanks for your feedback Urmil! We have definitely taken on board your comments around the UI. This is something we are currently working on for both desktop and mobile interfaces, To stay up to date, head to our product updates page for more information: https://coreschedule.com/product-updates/

Replied September 2022

Kerri

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2021

QEII ED Rostering

It suits the needs of the department 80% but that is pretty normal as the department is always changing. If Core had the capability to import rosters from other sources for display purposes that would be an amazing asset for our hospital / department. We do not display our nurses working on shift in the department as they use a different rostering system, but if we could export their roster then input it in for the Photoboard we would be an amazing addition to Core and how we use it.

PROS

The best feature about this product is the accessability for all staff who use it. They have access to their roster instantly and in real time no matter where they are in country / world. We have customised Core to have a photo display board of all the staff who are working in the department on a certain day, with a photo, title, shift time and where they are allocated to work. This helps all new staff to the department to put a face to a name. I love the reporting function of Core also, especially so I can run sick leave reports for the weekend when I was not working and ensure the sick leave was AVACd'd and sent to payroll.

CONS

I really have a hard time when it comes to allocating shifts for staff when writing the rosters. You physically have to click every square to add a shift. I think it would be more user friendly if you could just type the letter of the shift e.g. E = early and it pre-fills, then tab to the next one and enter an L = late shift. This service only has a "paste" option and it is only for the same shift. I don't currently plot rosters but it will be part of my role in the near future and I am going to struggle with this and would prefer to write my roster in an excel template and copy into Core. I think if the option of writing in an excel spreadsheet roster and being able to import it directly into core would be an amazing feature if it could be implemented. I have had lots of issues with the message board we had customised in Core, but the team are continuously working on improvements for this all the time.

Reason for choosing Core Schedule

Recommendation from other facility.

Reasons for switching to Core Schedule

The other service was for display purposes only, it did not have the rostering and reporting features built into it.

Candice

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Core Schedule Review

Absolutely fantastic - the team are all approachable and use every day language so less tech savy users aren't confused. The team offer solutions and are proactive.

PROS

What i like most about Core Schedule is the customer support - nothing is too hard and they are very understanding of new users. In terms of the software the visibility and adaptability - we were able to tailor the system to our unique needs. The cloud based approach means your are never locked out of your schedule and can makes / requests/ changes as soon as possible rather than having to wait to be on site - particularly for our clinicians who are flying in

CONS

Some double handling in some areas - would be good to have more drag and drop features

Reasons for switching to Core Schedule

For visibility - ease of use and reporting

Vendor Response

Thanks for your feedback Candice! We are pleased to inform you that we now have drag and drop functionality as well as drag and delete. To find out more head to our product updates page: https://coreschedule.com/product-updates/

Replied September 2022

Rita

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Flexible healthcare rosters. Great support.

PROS

The onboarding and configuration of the software was so comprehensive.

CONS

Hoping to see an API or award interpretation included in the product. I believe that this is coming soon.

Reasons for switching to Core Schedule

Better fit for our needs.

Vendor Response

Thanks, Rita for your review. We love having you onboard! We are also pleased to inform you that we now have an API available. https://share.getcloudapp.com/GGuzrnJp

Replied September 2022

Erin

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Core Schedule is great!

Core Schedule is a fantastic rostering program. It has all the features we need and I feel it gives more options to users and give our doctors more control over their own rosters.

PROS

That is so easily accessible on all devices. That doctors have more control over their shift swaps/trades and rosters overall. It is easily viewable and read well on the screen and very user friendly.

CONS

I would absolutely love to have doctors across/viewable on more than one roster at a time. This would make rostering across out paeds and adults roster much easier.

Vendor Response

Thanks so much for our review Erin! We really appreciate the feedback. We love that you are a Core Schedule customer and look forward to working with you into the future.

Replied September 2021

Leslie

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great company

My experience with Core scheduler was great! I would happily work with them again — I have only stopped as my role changed at work and I no longer do our roster.

PROS

Easy to use, several options for user interface. They continue to improve the site but don’t make changes to quick or big so it’s easy to keep using. Very very responsive customer service and the developers were great in creating new features when we had requests. A pleasure to work with.

CONS

I was only doing our schedule for about two years and didn’t do the implementation or purchasing so I can’t say how those went. But I have nothing bad to say about the product from my experience.

Julie

Health, Wellness and Fitness, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Modular functionality and flexibility to imporoste

very good

PROS

The product was efficient to use and on the whole mostly intuitive - I liked the 'modular 'concept where you could purchase add on features - but the most important aspect of the programme was the developers willingness to listed and implement suggestions to optimise the product - this seems the key moving forward with IT it needs to adapt and improve not be static - and core seemed very keen to do this

CONS

A few features seems bit clunky to use - could be streamlined to be a bit more efficient

Reason for choosing Core Schedule

More useful features

9 Reviews