MarketBox

RATING:

5.00

(16)

About MarketBox

MarketBox is the only appointment management software for companies providing in-home or field services. Allow customers to book online 24/7 and instantly match with a service provider based on skills, location, availability, and rating. Payments are securely processed online for a seamless check out experience every time. The MarketBox platform can help your grow and automate your business. - Providers manage their own schedules, so that customers can book appointments using updated provider availability and travel zones - Providers control their working travel zone, in order to optimize their booking calendar and reduce travel time without manual efforts. - View data on provider performance, sales and revenue, client history, and more. - Automate repetitive admi...

MarketBox Pricing

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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MarketBox Reviews

Overall Rating

5.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 16 reviews

User Profile

Amine

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2022

MarketBox, thank you!

It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!

Pros

MarketBox has helped us to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease. The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets. The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.

Cons

MarketBox does a great job capturing different data points for different stakeholders. With that being said, it would be great have more flexibility to create custom reports (Ex: Sales in a given city). Otherwise, everything else is great, the team loves

Charlotte

Company size: 1 employee

Industry: Management Consulting

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

Marketbox - great solution for my personal training business!

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

Pros

Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox: 1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense) 2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities 3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy. My fav things include: 1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work. 2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key 3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once. 4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.

Cons

Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.

Reasons for switching to MarketBox

Too confusing to juggle multiple apps, including paying all of the fees. It was an easy option to change when the cost was cheaper, and time saved.

Kyra

Verified reviewer

Company size: 2-10 employees

Industry: Entertainment

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

Overall - great software

Overall this is a very simple software to use and although there is room for improvement, this gives me the vast majority of what I need to conduct business smoothly. Customer service has been on point, and all of my questions have been answered in a timely manner. I felt seen & heard.

Pros

Market Box is extremely user-friendly and my instructors were able to easily grasp everything, especially once they have it set up. There's no personal info given out and the instructors can approve or deny a new booking. Clients can rate their experience and tip after their service is complete.

Cons

We offer some services virtually and others in person, the software doesn't automatically differentiate between the two and can be a little confusing for clients. They are working on improving this though.

Reasons for choosing MarketBox

This allows my instructors to choose their own service area and be in complete control of their own schedule. Tip and rating after service completed is great and very helpful.

Alex

Company size: 2-10 employees

Industry: Consumer Services

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2023

Very easy to use marketplace

Pros

The team is really easy to work with and helped us get started seamlessly.

Cons

There's a few design elements that can be improved.

Julie

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

Outstanding Customer Service & Easy-To-Use

10/10

Pros

I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Cons

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

Reasons for choosing MarketBox

The support during the onboarding process and customizable options.