Whautomate

RATING:

5.0

(5)
Overview

About Whautomate

Whautomate is an automation and customer engagement platform that operates through WhatsApp and has a variety of useful features. You can set up a chatbot, establish automation rules, run drip campaigns, and manage appointments and e-commerce transactions, all from the WhatsApp interface. Additionally, our custom ChatGPT AI bot feature can answer customer queries based on your business data, taking customer service to the next level. But that's not all - Whautomate also provides plans and subscription management, surveys and forms, and invoice and payment handling. By using Whautomate, you can save time, money, and resources by streamlining all of your business operations in one place. We guarantee 10X productivity with our software, which will give you a competitive ...

Whautomate Pricing

Starting price: 

SGD 89.00 

Free trial: 

Available

Free version: 

Not Available

WhatsApp Chatbot
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Whautomate Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Whautomate

5 Reviews

User Profile

Favian

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Ease and simplicity

Overall i would definitely recommend whautomate for anyone that wants to use appointment scheduling and chatbot for their business

PROS

I liked the product as a whole where making whatsapp chat bot and customising the botflow helped us cater to our personalised needs

CONS

I would say there was anything that i disliked as everything that we wanted was available by whautomate

Vendor Response

Thank you so much Favian for your thoughtful review! Your recommendation means a lot to us, and we're delighted to have been able to support your business with our WhatsApp chatbot functionalities. Thank you for choosing Whautomate, and we look forward to continuing to serve you!

Replied January 2024

Touseef

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Exceptional Customized Chatbot Solutions from Whautomate

My overall experience with Whautomate has been profoundly positive and certainly transformational for our customer service operations. From the outset, the team at Whautomate demonstrated a high level of professionalism and a deep understanding of AI chatbot technology, setting a solid foundation for what was to come.

PROS

The level of customization Whautomate offers is truly unparalleled. They didn't just offer me a one-size-fits-all solution; they took the time to understand my audience and business goals, creating a chatbot that felt like an integral part of my team. The bot aligns perfectly with our brand voice and seamlessly handles the varied and complex queries we receive. Whautomate’s customer support is as responsive and reliable as their chatbots. Any time I had questions or needed assistance, their support team was there with quick and effective solutions. They’ve provided comprehensive training and resources to ensure we get the most out of our chatbot. In conclusion, if you’re looking for a chatbot solution that is tailor-made for your needs, efficient in handling queries, and backed by excellent support, Whautomate is the company to go to. Their dedication to innovation and customer satisfaction shines through their work. I highly recommend their services to any business looking to improve their customer interaction and streamline operations.

CONS

While my experience with Whautomate's customized chatbot services has been overwhelmingly positive, I believe there's always room for improvement. The area I liked least would be the initial learning curve associated with their dashboard and tools. While the system is ultimately user-friendly, the initial setup and familiarization process was somewhat time-consuming, and it took a bit of trial and error before we could fully utilize all the features effectively.

Vendor Response

Thank you for your review! We're glad that our customization and chatbot have made a positive impact on your business. We're continuously working on improving the initial learning curve, and your feedback is valuable. If you have more suggestions, please share. We're here to support your success.

Replied November 2023

Lakshmi

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Small Business Friendly WhatsApp Automation Platform

My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.

PROS

1. Easy to implement 2. Out of the box automations 3. Frequent updates/releases 4. Good customer support

CONS

As a small business, most of my requirements were met in the out of the box version of the platform. The payment gateway integration is an area that can be better. The more integrations that are available out of the box, the better it is for businesses to choose from.

Vendor Response

Thank you Lakshmi for the review! Appreciate your feedback! We are working towards adding more integrations to Whautomate.

Replied March 2024

User Profile

Saiyasodharan

Verified reviewer

Financial Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Very happy so far

Very satisfied.

PROS

The AI integration was very helpful and it really works like magic.

CONS

Wont complain for the value that I get for the money that I pay.

Vendor Response

Dear Saiyasodharan R, Thank you for your wonderful review! We're excited to hear that you're very happy with our platform, especially the AI integration. It's fantastic to know it's been helpful. We appreciate your understanding of the great value our platform offers. Your satisfaction is our top priority, and we look forward to continuing to serve you.

Replied October 2023

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

good way to manage whatsappp

good, I get features which I want to build and deployed

PROS

Their problem solving, heloing and shipping products

CONS

nothing as of now, all good support they have shown

Vendor Response

Thank you for your review! We are glad you're enjoying our platform and support!

Replied January 2024

5 Reviews