Customer service is top notch, but we never have issues. The support team at Hanzo is always adding value and keeping us informed.

Reliable and Multi-functional, Hanzo gives us more than just a compliance tool. Our new sites use JS frameworks to load heavy data pages, no other archive service could crawl and archive these pages as pixel perfect as Hanzo. We switched to them after we launched the new sites and never looked back.

Save to PDF functionality needs work, sometimes long pages can be a problem.

Describe your overall experience with Hanzo?Overall, my experience with Hanzo was positive. The platform delivered exceptional web archiving capabilities, ensuring the preservation and accessibility of important web content. The accuracy and reliability of the archived data were impressive, and the advanced search functionality simplified the process of retrieving specific information. Despite the initial learning curve and complexity of the user interface, once familiarized with the platform, it proved to be a valuable tool. Hanzo's commitment to data integrity and compliance provided confidence in using their services. With some improvements to the user interface and pricing transparency, Hanzo has the potential to offer an even more seamless and user-friendly experience.

One of the things I liked most about Hanzo was its powerful and comprehensive web archiving capabilities. The platform excelled at capturing and preserving web content, including dynamic and interactive elements, ensuring accurate and reliable archives. The advanced search functionality made it easy to locate specific information within the archived content. Additionally, the ability to export and share the archived data in various formats was a valuable feature. Hanzo's commitment to data integrity and compliance also impressed me, providing peace of mind when it came to preserving and accessing critical web-based information.

While Hanzo had many positive aspects, one thing I liked least was the complexity of the user interface. The platform had a steep learning curve, and it took some time to fully grasp all the features and functionalities. The navigation could have been more intuitive, especially for users new to web archiving. Additionally, the pricing structure could have been more transparent, as it was sometimes difficult to estimate the cost based on usage or specific requirements. Streamlining the user experience and providing clearer pricing information would enhance the overall usability of the platform.

I have been the vendor manager for Hanzo for about a year now. It has been pretty easy to manage and their support is very appreciated.

The dashboard makes it easy to locate and pull archives. Setting up the archives is pretty simple. Thier support is very responsive to urgent needs.

You need to have some DB capabilities to do some of the dashboard searches. For a simple user, it might get tough to find certain archives.

Hanzo meets/exceeds all of our requirements around archiving our public sites. They are quick to address any issues that arise. They are very responsive and always make themselves accessible.

I dont have anything that I dislike. This product delivers what we need.

Customer service is amazing! Hanzo support is always available when we need them. They are also open with recommendations for the betterment of the process. I really appreciate how the Hanzo vendor used check-ins to know how we are doing with the Hanzo tool.

he tool is great compared to our previous archiving tool. Hanzo has a very simple interface which I like the most because it is easy to navigate.

Hanzo dashboard could be improved/enhanced.

Great overall experience with Hanzo team!

Powerful and easy to use. Excellent customer support team. Fully customizable solutions to meet business needs. Hanzo team delivers results and exceeds expectations.

Job status dashboard or job status bar.

Outstanding experience with Hanzo from beginning to end.

- Dynamic and static archiving is 100% reliable, complete and correct - Customer Support is best I have experienced in this field - Not requiring a site map is a huge benefit

Nothing at this point. Hanzo has everything we are looking for in an archiving provider.

Hanzo covers a wide range of features, including ediscovery, archiving, compliance software and legal document management. It delivers and overall sucessfull experience and it lacks compatibility issues because it's web based. It integrates great with google workspace, slack and box.

Hanzo doesn't have some useful archiving features such as email archiving, ediscovery as well would benefit users haing case analytics and document tracking. I feel that access controls and collaboratio tools in legal document management are missing too.

Fantastic! They are very responsive and always willing to help and support!

Being able to run data collections and indexing on home grown sites to better review potentially responsive data.

I believe this was solved, but the use of Hanzo's machines to run their tools on on prem sites. Using an agent to locally collect and empower clients themselves to be power users of the tool. Again, I think this may have already been addressed.