It was a fantastic experience working with fast , stable and wider scope tool.

It does not have much flexibility to customize code. We have observed more failure while running the bot in AA then in uipath.

Best thing about Automation Anywhere is the ease with which basic Bots can be created and also the functionality it provides for creating custom scripting  in complex Use Cases.

I liked the possibility of integration with other softwares with Metabots which allows me to reuse then in other projects.

Overall my experience has been good. I have been able to realize more tangible savings for the client in terms of  manual labor.

It is very user friendly tool. Anyone can learn to develop on it using its tutorial.

It has great features and so far the best in RPA category.

Its costly and has bugs, sometimes its not compatible with the software but they give a patch and it works.

Its a good software for automation stream and its pricing is very good too.

It's great in terms of learning the tool , implementing and providing support to the vendors.

Also , it helps a lot in sectors like Insurance which includes various line of businesses like policy center , claim center and billing center.

In general is fantastic, version A2019 is not stable at all, but I assume that in mid time this will be a great an complete tool.

The PROS of using Automation Anywhere Software are the next. To have a Community Edition in which you can deploy your solution and test almost everything in the Workbench Editor (Task Bot).

I would happily suggest AA to anyone who is in search of a good RPA tool. Easy to use, reasonable price, high security for data and credentials, etc.

As my overall experience with AA, I will recommend it 100% to my colleages, at least the community version, which is free and anyone would be able to take by his own way all the trainings.

Used it for SAP integration, Metabots work great.

It has a nice interface that is easy to understand for a non-technical person. Provides ease of integration without the need to disrupt legacy systems.

The user friendly interface and the command with description.

Version A2019 is improving so fast and the Quantity of commands for develop bots is so useful, also for business user is an easy tool to interact with.

I guess that work with Oracle Platforms use to be difficult because sometimes windows are not detected at all.

Limited commands and also no custom activities to do automation.

Bad part is, only one robot can run at a time otherwise I would have scheduled all my team's robots in one instance.

You guys also started community version which the by far the best thing you did. AD integration is very good.

The software is very good and helps projects to reduce cost of minimum 25% and improve accuracy close to 99.80.

I like the overall structure and the ease to use the application.

No everything seem legit never had to experience it.

I am very happy using this product and keen to learn more.

Especially glad to have Metabot and IQBots implementation with Automation Anywhere and very special thanks to the Automation Anywhere support team helping us on critical scenarios.

The Most Secured and Reliable Tool to work with for different types of business Process. Building the Bots and maintaining it using Automation Anywhere is very easy and secured.

I admired the NLU component because it is easy to create intents and manage the conversation design and also the chart that provides a clear view of the conversation.

AI is currently the top conversational AI platform on the market. That's because the platform is both extremely user-friendly and powerful.

Easy to use, yet hugely powerful, web-based graphical user interface. Great extendability plus great supporting tools beside core platform (LiveAgent, Insights, VoiceGateway).

AI is a good tool to develop bot quick and efficient.

Overall, it was a great experience and I enjoyed the Conversation Design Course provided by.

The platform offers seamless integration into various back-end systems and the ability to connect it to many different communication channels, including Web, phone, social media, and mobile apps.

At this point in time, parts of the documentation are rather hard to find.

I used Cognigy to build a chatbot for customer services and what I  like most is the easy start and everything is clear.

It is very easy to start with Cognigy: The product is very accessible and clearly structured. Due to the Low-Code/No-Code-Platoform also Non-IT-Users are able to create chatbots successfully.

Experienced JS/TS developers will find it easy to build custom extensions e.g. for REST APIs which allow leveraging the full potential of Cognigy virtual agents.

I'm actually struggling to find the cost of the paid developer course as it has not be made known on the website. Other than that, nothing else.

When facing obstacles related to agent development, I've been readily getting help from Cognigy Support, which were very responsive and helpful.

Whenever I discover something I don't like I send a Feature/Change request and it's gone.

It is one of the best solutions that I used so far.

Their solution is really easy to use, their Trainings are easy to understand and the Support is great.

Easy to use and establish chatbot in organization. User interface quite intuitive.

Easy to use by Business. Easy to be integrated with other system.

The very good user interface combined with the powerful NLU allow, with appropriate Intents and Intent Training, a highly efficient user communication and Intent decisions.

US Dollar

Automation Anywhere is a leading provider of cloud-based robotic process automation solutions for the banking, healthcare, and telecom industry sectors. Their AI-powered automation platform, Automation 360, provides end-to-end automation of any business process across different systems and applications. Automation360 can discover, digitize, optimize, and automate business processes with over more than 1200 prebuilt bots, packages, and digital workers available from their bot store. 

LongDescription

Optical Character Recognition

Real Time Analytics

Customizable Reports

Code-free Development

Data Storage Management

Attended Automation

Unattended Automation

Rules-Based Workflow

Data Extraction

Collaboration Tools

Data Capture and Transfer

For eCommerce

Scheduling

Data Import/Export

Process/Workflow Automation

For Healthcare

Customer Experience Management

Version Control

Configurable Workflow

Process Control

Email Address Extraction

Compliance Management

Real Time Data

Performance Metrics

Image Recognition

Role-Based Permissions

AI/Machine Learning

Workflow Management

Activity Dashboard

Reporting & Statistics

Multiple Data Sources

Business Process Automation

Process Builder

For Sales Teams/Organizations

Document Automation

Multi-Language

Alerts/Escalation

Real Time Reporting

Reporting/Analytics

Monitoring

Ad hoc Analysis

Summary Reports

Drag & Drop

Secure Data Storage

Third-Party Integrations

Task Management

Document Management

Requirements-Based Testing

Move & Copy

Parameterized Testing

Process Modeling & Designing

Forms Automation

Natural Language Processing

Machine Learning

Contact Automation Anywhere for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Automation Anywhere

In Person

Live Online

Webinars

Documentation

Videos

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.  

Built on the foundation of the world’s leading Conversational AI platform, Cognigy's AI Agents provide next-gen customer service, absorb your enterprise knowledge, and come fully equipped with intelligent IVR, smart self-service, and agent assist. Supplied with dozens of pretrained skills, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.  

Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy's worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.    

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