My AskAI

RATING:

4.6

(81)

About My AskAI

My AskAI is a cloud-based AI platform that helps SaaS businesses create customer support chatbots using their websites and knowledge bases. If the AI can't answer it will pass the user over to a human. All conversations are recorded and analysed for common insights and themes.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

My AskAI Pricing

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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My AskAI Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for My AskAI

1 - 5 of 81 Reviews

User Profile

Kamil

Verified reviewer

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

My AskAI is amazing!

Large amount of data to be searchable with the help of ChatGPT.

PROS

Very accurate answers from my personal data.

CONS

Styling my Ask AI could be better with more customization features.

Vendor Response

Thanks Kamil! What other styling options would you like to see? Email us at team@myaskai.com with ideas and we can take a look!

Replied June 2023

Trevor

Media Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Look no further!!

Easy to learn and fantastic support - I'm sure they never sleep.

PROS

If you want to find the best way to make yourself a ChatBot and know nothing about programming - this is the one you are looking for. The support is absolutely the best I have experienced in many years of software development. Look no further - I have done the research for you and this is the best you can get. Thanks My AskAI

CONS

Nothing is missing, I cannot find any fault.

Reasons for switching to My AskAI

Too complicated

Vendor Response

Thanks for this glowing review Trevor!

Replied June 2023

Jeff

Management Consulting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed June 2023

AskAI is my chosen Platform

I have successfully used the platform for blog and whitepaper templates.

PROS

Cost effective solution that is easy to use and provides helpful (yet not comprehensive) responses.

CONS

Limited responses when asking to identify lists.

Reasons for switching to My AskAI

The login puzzle doesn't work correctly.

Vendor Response

Thanks for this Jeff. I would note that AskAI is not really designed to do any of the things you have suggested here, so probably just the wrong product for you!

Replied June 2023

User Profile

Jessica

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2024

It's an okay tool perhaps made better by spending money on customization or chatbot for customers

PROS

It was easy to setup and use. I was able to dive right in.

CONS

It wasn't necessarily as "smart" as I needed it to be. I wanted to build a chatbot for my own research and the answers it provided were very basic and not super helpful. I was researching a complicated subject though so I am thinking this is perfect for websites and consumer/customer questions.

Gabriel

Real Estate, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers

Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level.

PROS

I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities.

CONS

Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance.

Reason for choosing My AskAI

Again, this is/was the first product of this kind thsat came highly recommended to me. I work with a collective of business owners in the self storage industry. I am also part of a sub commitee that is in charge of sourcing various technolgies that may be applied to our industry. MyAsk AI was recommned to me and I jumped on it right away as I loved the idea of it.

Vendor Response

Thanks for this review Gabriel!

Replied June 2023