All WebHR Reviews
1-25 of 514 Reviews
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Elizah
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
WEB HR review
Best thing is that the WEB HR team is very helpful, friendly, cooperative and supportive. Their response time to any of my queries is quick and they never leave you hanging. In fact, some times they go out of their way to give support.
PROSIt is user friendly and the user interface is quite interactive. It is like Facebook for employees! Makes employee engagement better.
CONSSome of the functionalities should be enhanced, the software is still in its initial phases so more different types of features need to be added to make it a holistic HR software. Recruitment tracking and application screening should get better.
Reason for choosing WebHR
WEB HR was more easy to use and with a more interactive interface.
Mohammed
Verified reviewer
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Unmatchable Quality and Performance
Being the Head of IT and the decision maker in choosing the right HR and Payroll software, I believe Webhr is unbeatable. After more than 3 years of implementation and rigorous usage, Webhr keeps getting better each day and has never let us down. Highly Recommended!The team is also highly-talented who helped us with smooth implementation. The Support and customer experience is commendable.
PROSSmart,Flexibile, High Quality, Speed, Bug-Free and almost everything needed for a cloud-based application covering all the required modules.
CONSTraining Module needs to be improved or connected with an LMS.
Jane
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2018
Looking forward to better development
It does not properly sync with QB online and that was the main reason we chose WebHR. Communication has gotten better, it used to take a long time and many requests to get a call back.
PROSThe available features, it appears to have decent features but does not flow with ease of use. If they continue to develop it to be more user friendly it would be a great resource. I am still a little on the fence with it but, looking forward to having bugs worked out.
CONSFunctionality is not there yet, it needs to be simplified and more user friendly. Does not properly sync with QB Online. It is a bit pricey for its lack of functionality.
Oliver
Verified reviewer
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2016
This App has helped a small company transition to a larger more efficient company.
Tycoon Animation has been using WebHR at Verge Systems for almost a year. All of our HR needs have been met with WebHR and they are continuing to improve it. We started using when we were 45 employees. Today we are over 235 employees and our people management and real time tracking has been so helpful as we make this transition.
PROSReal-Time Tracking, Employee Time ins and outs, as easy as using Facebook, Online, Safe, Secure, Customization, Stable and Great customer support.
CONSTime to set up and get large volumes of data into the system but it is worth the effort and I am not sure how to do it any faster. The more you put in the better the tool is. Other than that nothing as of yet.
Hennadii
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Simple & Beauty
It's really simple and don't need to additional skills for use it. Any employee in our company can very easily use this program, even people who use a computer only for surfing the Internet. Cute interface and excellent speed allow you to avoid unnecessary bureaucracy when interacting with colleagues from other departments or approving documents.
CONSSome UI blocks looks ugly on mobile, also sometimes have some problem with "date pickers" and when trying to approve forms on mobile devices. Need to add some mobile design or responsive styles at least.
Roy
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2018
Great for HR management
Heavy hiring is made possible and easy to document and track using WebHR.
PROSLove the job module, it´s fairly easy to use, keeping track of employee data and data input is made by filling out editable forms, it´s a good tool.
CONSPlease fix the UI so it works on all mobile devices, it´s almost impossible to work in my phone, responsiveness.
Muhammad
Verified reviewer
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
WebHR = GRANULAR, CHEAP, EFFICIENT
A lot of time and detailed meetings went into setting and testing our trial account which was a great thing. It took some time but in the end it was all worth it. After a thorough research of the market and evaluating my company needs i settled for WebHR as the most reliable, efficient and cost effective HR platform for my company.
PROSThe ease of customization and the attention to detail that i have not seen in any other HR softwares.
CONSI believe the support can be more expedited.
Attaullah
Verified reviewer
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
It is very fantastic platform where we manage all organizational operational tasks.
Approval for every requisition one by one is great feature, it is very useful, and we get email also it is also a good feature.
CONSThere should be company staff's tree. Before there was organogram but nowadays it is not available..
Daylon
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2018
Easy to stay on top of company initiatives
I like the conversations element. I can easily engage with the people in the company and stay on top of goals.
CONSThe visual style. It wouldn't hurt to have a few things that were better from an aesthetic standpoint.
Santhosh
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2018
Good Time Tracking System…
We can use it for daily candidate’s time tracking, Candidate group level management details, easy to apply the leaves and employee Payroll details and it is used in my previous company.
CONSSometimes it will not give the exact time tracking details of the candidate, it needs to improve a lot on the tracking system, some of the features are slowly responding.
Marietta Yvette
Outsourcing/Offshoring, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2019
WebHR - RCG Global Services (for improvements)
It is easy to navigate things, very straight forward on functionalities you need, eg. reports - employee hours summary. I can already access this even if I'm in a restricted client network.
CONSA few of the things which I don't like: * Display of Late Comers Summary on Timesheet Board - as I am deployed to client, I do not tracked my timeout on daily basis. So seeing this list report that tells me I'm absent is a bit off. I hope there is a way that employees deployed to client may opt for this type of feature, eg. time in/out tracker. * Requires mandatory time-in even on Timebank -- since this is timebank (personal time-off/holidays) why does it requires a time-in (for me it doesn't make sense when you're not even reporting to office that is why it is called timebank, right?) * On Timebank as project type, can this be generally defaulted to Non-Billable? are there cases where timebank is billable? As I understand even if you work on holiday, you would not log it as timebank but on OT or project billable. * To make a template for employee hours instead of manually generating it for a period on adding multiple or single hour. A template could also be cloned or replicated for another set of period. Currently, I'm using the Add multiple hours for billable time but in cases that I have timebank (holiday or VL/SL) in between, I need to cut the billable period to add a record for timebank. In comparison if there is already a template with project, and all you need to do is to log time. If I'm not mistaken, I think this is how the original RCG timesheet was.
Pia
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
An All-Inclusive Platform To Manage Employees
It tracks time, onboarding, and leaves. It is an all-inclusive piece of software that can be used to handle the necessary data processing from the beginning of a career through retirement. Strong, 24-hour help is available online.
PROSIt makes sure that everything is available to management and staff. It keeps you informed on the most recent HR news, regulations, and changes. It is intended to be used by all Organizational departments, not just the HR team. The customer support is outstanding.
CONSThe application's compatibility with mobile devices is quite poor. Except that I can't think of any drawbacks to WebHr. They provide excellent service, so I can always find what I need.
Imran
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2017
Employee Friendly System
After using several HR systems, the friendliness of WEBHR system is the key. After using the system the employees are very close to the HR department, the process from hiring to exit is tremendous. The integration of several things by making and using our own templates for internal online system if wonderful. The control mechanism is improved at our end after using its google app. Overall the system is good and support team response all the time is friendly.
PROSIts online integrity by using laptop, smart phone locating employees by using its GPS service is tremendous.
CONSPricing for short term employees like hired for 10-20 days may considered somehow in pricing structure
Moayad
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2016
Happy user
I like the user interface, the ease of use, and the general layout. The software works well and has a lot of module, however they are mostly not interconnected... it is lacking on maintaining history and can be a bit a lot of management for a multi-company fast based restaurant business... having said that we've been using for the past 9 months and the guys at webHR keep adding new features and improve existing ones... value-for-money is high, and ease of use is very high... if they fix and interconnect all the modules this will be the best there is for payroll and HR management.
PROSEasy to setup Easy to use Once you adjust to it you will love it Support is slow but really accommodating if you convince them of your needs.
CONSLacks control on payslips (blocking duplicate payslips for the same period for example) Doesn't keep historical data (if an employee moves stations or companies there is no way to report on this from a financial perspective). Support is slow and needs chasing.
Sehrish
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
WebHR the best HR Solution used so far
It's very good software is very good and the support team is very supportive at all ends.
PROSIt's a user friendly software and very easy to use and understand.
CONSThere is always room for improvement but WebHR team is continuously looking forward to update where they lack so nothing as such so far. Minor improvements in module that we let the team know from time to time and they update it. Looking forward if they add gradual calculation option in Ad on performance module so that employee get to know the marking before submission.
Neal
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Affordable, all-in-one HRIS
Saves a lot of time in generating reports requested by upper management. Expedites in-house processing of payroll. Enables easy communication of company wide news and announcements.
PROSBiggest pros are by far the sheer amount of features available, including a multitude of reports, recruiting/jobs portal, easy to manage attendance sheets and the option to use one website to manage multiple companies and locations. The customer support has been exceptional as well. Responses through the live chat are always quick, typically less than 2 minutes, and answer my questions specifically and accurately. They have also added a number of customized features to better fit our organizational needs, and done so within days of the request.
CONSThe on-boarding features fall short of competitors like BambooHR. Whereas BambooHR allows you to create a package of documents that can be electronically completed and signed, WebHR only allows for documents to be sent over for signature and not completion. I think this is a major shortcoming, although the cost and features available make it one that smaller companies with fewer weekly/monthly/yearly hires should feel confident looking past.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Using it for almost 2 years now and...
Honestly 2 years ago I reviewed around 20 tools, selected WebHR and never regretted regarding decision I made. Keep it up, WebHR Team!
PROSI like how flexible WebHR is. It allows achieving almost every goal we have within our org. WebHR is growing rapidly and the most of all I like their support. Those guys helped us a lot with adjusting features, answering our questions and helping us to adopt the solution to fit our business needs. I keep enjoying using WebHR.
CONS- there still some bugs, which are usually addressed very fast - UX of some modules is not optimal - on my opinion recruitment component is not ideal and could be improved
Christian
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Perfect HR software
This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. Support is second to none! So helpful when you need help. I would highly recommend anyone to use Web HR.
CONSI generally can't think of anything, everything can be always a step better. But honestly, this system wouldn't let you down! Just keep up with the good work!
Melroy
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
WebHR - Excellent HR Solution
This solution has been like a saviour for our company in maintianing records and to get rid of all the manual systems. Its the best application with an awesome support team.
PROSIt gives us a 360 view about employees and their activities at one shot. Easy to use, reliable, efficient and time saving on processing reports.
CONSSometimes updates that take place, take a little much time to actually reflect on every device or system. On-the-go developments take place which is not completely tested and when the update or fix has been released, it would cause multiple errors, but however, the support team is quick to respond and fix.
Sarah
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2019
Interim HR
I have enjoyed working with the staff and learning the system overall. There are a several functions that I am currently exploring and will be using this year as we move forward into a new year.
PROSI like that it stores all the information you need it to and that there are lots of options for integrations.
CONSWhen first learning the software it is a bit difficult to navigate as different functions are in different sections. Its almost like it is layered in.
Eduardo
Management Consulting, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Decent HRIS
It's a great product at a decent price. It does add up for organizations with large populations. Evaluate your needs and check the pricing. I appreciate that they add functionality without adding to the price.
PROSIt allows admins to manage employee info, PTO, company calendars, some capacity planning and document storage (for things like contracts). As an admin, you would appreciate that data collection will mostly come from the employees filling in their own records. You just need to manage it. There are also reports, so you can get valuable insights on the big picture.
CONSThere was a learning curve, so some training was needed to get employees used to it. Video demos work best to get people to try out the functions with some guidance.
Tariq
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
WebHR review
Feature Rich Social HR Complete Recruitment Solution Employees Self Service Extremely User-Friendly Effortless Payroll Employees Attendance / Biometrics Very Cost Effective Comprehensive Reports & Graphs
CONSExtensive Leaves Management Online Job Portal Extensive Employee Profile Customizable Data Fields Documents Management Reports Generator
Maria
Oil & Energy, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
HR Improvements
WEB HR solved the problems of communications between HR and staff as it serves as a platform for HR improved procedures, new polices, news about the company and staff. Benefits - will provide/communicate to us standard operational procedures, open communication, improved HR procedures and less paper works.
PROSThe software is user friendly and a good start for us since this is the first time we had this software that improves communication between the HR and staff. And it is paperless!!
CONSWe are encountering delayed posting update in the time line.
Sarah
Education Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2018
Webhr is easy to use and I enjoy the features that are offered.
It helps keep accurate employee work hours and produces proper time sheets. This has improved our payroll process tremendously. The system also provides and easy way to capture employee information for employee verification's.
PROSThe payroll functions and reimbursement features is what I personally use the most. Those functions are easy to navigate. We also really enjoy the appreciation badges, it is an easy way to show appreciated or recognition of a fellow colleague.
CONSSometimes there are issues with on boarding and employees receiving the emails. This has improved but there is still some improvements that can be made to that function. The once things that I dislike the most is the delay in responses from Customer Support. There are many times where I have had to send multiple emails and days will go by before a response is given. Sometime even the response is not helpful.
Marion
Semiconductors, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2022
Excellent Customer Service!
Once your organization is set up, changes continue to happen and the Customer Service Department (especially [SENSITIVE CONTENT]) was more than helpful with getting them done.
PROSFrom the employee perspective, very easy to record vacation/sick time
CONSA little repetitive during onboarding setup