SAS Customer Intelligence 360

RATING:

4.8

(4)
Overview

About SAS Customer Intelligence 360

SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components (SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match) SAS Customer Intelligence 360 combines both direct and digital campaign management into one solution. Using the customer data gathered from detailed online behavior data in combination with customer data from other offline channels, SAS Customer Intelligence builds a complete view of the customer and their behavior, enabling marketers to convert this information into successful offers and campaigns. With SAS Customer Intelligence 360, marketers have a complete view of everything needed to optimize the individual customer journey, helping brands to deliver...

SAS Customer Intelligence 360 Pricing

o SaaS – continuous monthly release o Flat Rate Annual Fee / Consumption based o 12-month minimum, but support multi-year o Module pricing is metric based o Costs vary by module, start as low as 8k/year o SAS has hard costs associated with the service o Usage is metered & supports bursting / overages o Pricing is by module, selling is by capability o ”Pay as You Go” option in process

Starting price: 

$8,000.00 per year

Free trial: 

Available

Free version: 

Not Available

Activity Map AKA Customer Journey
Slide 1 of 5

SAS Customer Intelligence 360 Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for SAS Customer Intelligence 360

4 Reviews

Anonymous

2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

best company for optimize your marketing

the overall experience with SAS Customer Intelligence 360 is very incredible and it's very productive for the entreprises

PROS

if you search a companie for optimize and ameliorate the marketing of your entreprise , choose this company

CONS

the price is very too expensive , try to review your price

Eduardo

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Buena opción

PROS

Es justo lo que buscaba, ha cumplidi mis expectativas y es sencillo en su uso y configuración incicial

CONS

Por ahora no le he encontrado nada negativo

Anna

Leisure, Travel & Tourism, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

SAS Customer Intelligence 360 Review

At SAS Customer Intelligence 360 you can count on them to organize and assist your business to progress by the necessary ways such as designing, advertising and more for your business.

PROS

Their customer service is very good and they'll try their utmost best too do the job right to please their clients, even if the employees have to work overtime.

CONS

Honestly, I do not find any fault with SAS Customer Intelligence 360.

Seddik

Computer Software, 51-200 employees

Used less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2018

SAS Customer Intelligence

PROS

•Open data model •Dynamic data collection •Post-data-collection contextualization •Anonymous behavior capture •Predictive models, forecasting and goal-seeking routines •Dynamic content placement

CONS

Pricy for medium and small firms. Tough to learn. Not user friendly. Can have better visualizations.