It's perfect tool for authentication

ESET has secure authentication and high level encryption. Two factor and dingle based authentication are an amazing feature of it.

Slight has higher cost but I terms of feature it is the best application

If it weren't for the only cons that I put above, it would be the best program I've had in double authentication, it's a real lock that you can trust so that nobody accesses your information in a violent way.It protects very well the information that we have in the databases about our collaborators in human resources, it is really true that it also prevents unauthorized departments from snooping on information that does not correspond to them by faculties.

We precisely grant the servers and their access to only authorized personnel, the easiest way we have is to have implemented this program, it is very fair to say that when starting it and installing it, the coding is very simple, just like the setup.Key pairing to each user with a simple key is very interesting and there can be reliable and effective secure access management which is what we like best

In the sense of aspects that I dislike within the software, I think what it could indicate is that it blocks some IPs by default, I think this is somewhat distressing when you do not initially know that the program does this by default and you do not know how to solve it immediately, The other thing is that push notifications often get stuck when you read too much information or the servers are very large.

Once again love it when it works, gets slow at times, and give up for a week if it breaks. --- see above

Simple for users to use, on premise based

When it works fine, when it does not I have found support is useless. I have found functions on the app for Android that tech support does not know about and told them. Reinstalling is not always an option. Tech support always wants me to run all kinds of different diagnostics on our server, it is NEVER our server. It seems like ESET does not know what both hands are doing, the problems are always on some server there the techs do not know about. I have found that all problems go away if I just disable the software for a week and just wait for someone at ESET to discover they need to reboot a server and the problem goes away. I also know from talking with counterparts when ours does not work theirs does not a well for the most part. Not our server...

Remote Desktop is more secure

The ability to be integrated into windows OS

PUSH NOTIFICATIONS ARE SOMETIMES DELAYED. Server IP addresses are not US.. Layer 7 filtering does not work. s

I have done very well using the program, it came at an essential moment for me in which I needed to be able to give extra security to the files with which I work so that attendees could enter only what is allowed and prevent misunderstandings.

It is especially for large companies with professionals who have sensitive data, this eset generates a tool capable of covering all the essential files and data in the eyes of the curious and thus being able to provide an information security barrier. This is stable and does not have problems with passwords or its extension like other softs.

At the beginning it is quite difficult to enter and interleave everything in the same system, you have to generate a scheme when you have a lot of data and different departments as well.

We started using it a few years ago to secure remote access and Outlook web access for users.

It's incredibly easy to set up the server side, add licenses and roll out the app to users.

In previous versions, the upgrade process was very inefficient. There are some issues where support hasn't been able to help very much as well.

The ease of setup makes this product better than the competition.

The ease of setup, We didn't have to jump through any hoops to get it done.

We have had couple of brief outages. The issue of not allowing pop ups on an iphone

Software is generally easy to use, install, upgrade and (now) has most of the features we need.

keys\tokens on the clients get corrupted fairly often without any warning or indication to the end user that something is wrong. We need to have the end user delete the app, resend them the invite text, etc.

good product support not good.

Simple on premise software that works. Yearly fee, but not forced to be in the cloud. Lots of API's

Software is always evolving in features. When there is an issue support is lacking on what to do but uninstall and reinstall. Biggest issue is when other companies update their tech and we lose compatibility with eset. like checkpoint updating their firewalls and now radius does not work to 2FA

Installed easily. Integrated with out Radius server easily. The app works well. SMS does as well. I'd say the only issues were simple understandings of how the service worked.

Activating a new user is a tad of a chore, but once setup it is seamless.

Able to configure it with our ASA firewall for VPN users.

I had a problem with setting up ESET SA. I had to contact support multiple times on getting it resolved. I found that ESA was having a problem recognizing users in the VPN group that didn't have 2FA enabled.

Works- keeps information safe no issues

Can do things too well- a pain to get to your own information

it is fast scanning software Alert for Antivirus

I could not use more because some of the features were expensive to me.

This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well.

This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well.

It would have been nice to have a simple set up video for Active Directory and the workstations to view prior to installation. Once I was able to get it installed and working I understand how simple it was. However, having a video or something to refer to would have been a great help.

First and foremost I want to say that if you are using RDP you must use some sort of dual factor authentication. RDP without that is a sitting duck for compromise. That being said, ESET Secure Authentication is not expensive, and it not difficult to setup.

I didn't find this difficult at all to setup. In fact, I have some very low tech users I assisted with setting this up on their smart phones and could do it by check talking to them over the phone. It is a big help to not have to set it up on everyone's phone for them.

There are a few wrinkles that you have to understand in order to make this work correctly, but over all it isn't difficult to setup.

Used this only once and I felt like this added an extra layer of security to transactions.

This provides another layer of security in terms of authentication. This prevent data leakages and unauthorized access to data by asking both token and password. This is using in different industries such as banking and healthcare.

If someone lost his/her physical device, then it will be a problem since they cannot get the code.

The push notification/approval though the app is very useful.

I wish that I could integrate with the generic authenticator I already use.

really useful to secure username and passwords

sometime it may be hard to figure out how to get a safe password

Easy to install, and run. Doesn't consume much resources of your computer and it's handy to make your computer a bit safer.

Appears some spam windows time to time and this may be annoying when you're focus on your work.