Jamf Pro

RATING:

4.67

(508)

About Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition. The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment. Jamf Pro enables teams to collect hardware, software and secu...
Jamf Pro dashboard
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Jamf Pro Reviews

Overall Rating

4.67

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jamf Pro

1 - 5 of 509 Reviews

Westlake

201 - 500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2022

Powerful...when you know how to leverage it

User Profile

Chris

Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed July 2018

Fantastic MDM for Apple OS and IOS Devices

Ease of use, customization and customer support are the best. This product was designed for Apple products and that is where is shines.

PROS

What I love most about Jamf is the ease of use. The first couple of iterations while workable, did not do what we needed in the education field. What was the saving grace, was the customer support. They came up with work arounds for us until IOS 10 hit. This makes adding software to our district IPads a snap as well as policies for the student use. As for support, I ALWAYS get someone who contacts me within a couple of hours of submitting a ticket.

CONS

My main problem is that there is no find my device or location tracking as with other MDM's. We have thousands of student IPads and a lot of disappearing on a daily basis. This would be a great feature to have.

Nolan

Education Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Feature rich MDM with excellent support

We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

PROS

Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

CONS

There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

Reason for choosing Jamf Pro

We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.

Reasons for switching to Jamf Pro

We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2019

Good for compliance; bad for developers

PROS

Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.

CONS

Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

A Powerful Mobile Device Management Solution

Overall, Jamf Pro is a powerful and comprehensive MDM solution that offers a range of features and integrations. While it may be expensive for some users, the platform's ease of use, remote management capabilities, and automation tools make it an ideal choice for enterprise organizations. If you're looking for a powerful MDM solution for managing and securing mobile devices, Jamf Pro is definitely worth considering.

PROS

Jamf Pro is a mobile device management (MDM) solution that I have used extensively for managing iOS devices in the workplace. I must say that it is one of the best solutions available in the market for managing and securing mobile devices in the enterprise.What I liked most about using Jamf Pro is its ease of use and powerful feature set. The platform offers a range of features, including device inventory management, app distribution, configuration profiles, and security policies, which make it easy to manage and secure mobile devices. Jamf Pro also offers a range of integrations, including with Microsoft Azure AD and Cisco ISE, to name a few.Another great feature of Jamf Pro is its remote management capabilities. The platform allows administrators to remotely manage and troubleshoot devices, saving time and increasing productivity. The platform also offers a range of automation and scripting tools, allowing administrators to automate tasks and customize workflows.

CONS

What I liked least about using Jamf Pro is its pricing. While the platform offers a range of features and integrations, it can be expensive for smaller businesses or organizations with limited budgets. However, the platform does offer a range of pricing plans, including a free plan, which makes it accessible to a range of users.