Autosoft DMS vs DealerPeak CRM Center

RATING:

3.6

(22)

Autosoft DMS has 22 reviews and a rating of 3.64 / 5 stars vs DealerPeak CRM Center which has 11 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (22)
4.5 (11)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
July 4, 2023
September 14, 2021
Pros/Cons
  • Pros

  • The Parts, service and F&I departments all integrate well. The monthly software fee is very reasonable, and has saved our company a lot of money, (several thousands of dollars each month).
  • I love the simplicity and ease of use of this software.
  • Cons

  • Failure to run more than one instance. Have to turn of UAC for the DMS to work (this one is huge. We have to turn off integrated windows controls to get ASI to run, this should illegal).
  • The constant glitches and computing errors the system produces. There's many functions that should be standard across the DMS world that you're unable to do in this system.
Read all user reviews
  • Pros

  • The ability to text sms. From the App and desktop, as well as send videos through the APP provides a great advantage for the time being.
  • It is user friendly, has tons of valuable information and the support team is always more than happy to help.
  • Cons

  • More features on the app - erase my notes - sometimes I pout in the wrong note on the wrong lead - then I have to make another note saying - ignore last not lol.
  • Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos