All MotorDesk Reviews
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Áine
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Game Changer for Our Business!
Motordesk has dramatically reduced our work load. The system itself is ever evolving and every addition we have requested since Day 1, [SENSITIVE CONTENT] has been able to find a solution to.
PROSMotordesk is extremely user friendly. It has cut out all manual human error, which our previous process was very susceptible too. Direct data link with our supplier has been a real game changer for us. Detailed Data for each stock item is all there at the touch of a button. Invoices are created, edited and issued in seconds, all synced to SAGE. Stock management is easily maintained and pricing changes are fluid and immediate.
CONSMigrating an entirely manual process into a fully operational online platform, to enable management, sales and admin all work co-currently was never going to be an easy task. But the only "Con" we came up against was convincing a slightly apprehensive team, that this system integration would really benefit them and now they would never go back.
Reason for choosing MotorDesk
There are very few products of this nature available on the Irish market. The ones we did test, seemed very outdated and we would have had to adapt our process to fit them, which would have been impossible. Where as Neil was able to adapt Motordesk into a bespoke system that works the way our business is run. We have gladly recommended Motordesk to other clients.
Alex
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Superb functionality & Easy to use
We are saving time listing vehicles on multiple platforms and now have one platform that does everything we need it to do.
PROSWe now have one central place for all our stock and analysis. It links seamlessly with Autotrader and all our social media platforms.
CONSNot that’s it’s big issue but sometimes I feel there is more than one way to do the same task and perhaps needs streamlining a little, some of it is user error.
Reason for choosing MotorDesk
I thought the interface was more user friendly I found other DMS difficult to navigate where as MotorDesk is pretty self explanatory.
Reasons for switching to MotorDesk
Wanted one platform.
Daniel
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
It does what it says on the tin!
I wish they worked in other industries too, would have made life a little less frustrating at times!!!
PROSI have used a number of different CRM's in different industries and I have never come across such an intuitive joined up piece of software that actually does everything you expect from a piece of software.
CONSI can't think of anything at the moment, but MotorDesk will always help create solutions.
Reason for choosing MotorDesk
Great customer service and an awesome tool for the motor industry.
Jordan
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
MotorDesk is a technical genius in the industry!
Me and my business partner researched many dealership management systems and found MotorDesk exceeding in every feature, category and price over every one of their competitors. The most important thing for us was the ease of use of the system and it highly exceeds over every other platform that we demoed at the time. Not only is the support 10/10 but the response and understanding from [sensitive content hidden] from MotorDesk has been incredibly helpful and flexible to our needs! MotorDesk regularly add new features and updates the system which is great business and keeps us updated within our industry. We are incredibly thankful that we found MotorDesk as it has improved our online business dramatically and our inventory management when publishing vehicles on advertising platforms such as AutoTrader and eBay. Thank you again to MotorDesk for your cutting-edge technology!
CONSWe actually can not fault the system, well done to MotorDesk team!!
Michael
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Fantastic
We have been using dealerdesk now for just over half a year and it is by the far the best DMS that we have used to date, the time it takes to upload a car for us has halved, we have all of the data that we need to help sell that car at our finger tips and all of our accounting figures are now safely in the one place. Dealerdesk has also helped ensure that our advert quality is consistent across third party sites such as autotrader, ebay, motors etc.
CONSQuite simply none applicable! Easy to use and no problems!
Reasons for switching to MotorDesk
Dealerdesk is easier to use and cheaper!
Richard
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The very best Motortrade DMS on on the market
I cannot praise MotorDesk enough, and I am thankful every day that I was lucky enough to have discovered it. Having previously used other DMS systems as well as a our own in-house processes, I can say from real experience that MotorDesk is the very best system, and it has hugely improved the way my business runs. It is super easy to use, with a really nice pleasing user interface that the whole team loves.
PROSIts customizability has made listing vehicles on our website as well as other platforms so much easier and has saved so much time. This however is just one of the many Pros - there are almost too many to list, as its integration with quickBooks is a big plus, as well as its integration with everything else you can think of, as well as being packed full of cutting edge features and enabling us to sell a car completely online.
CONSIt doesn't seamlessly integrate with eBay motors, but then no software does, and it does at least allow eBay inquiries to come into the CRM, so still better than other systems we have used.
Reason for choosing MotorDesk
MotorDesk is a much more modern system with so many extra cool features and looked so simple to use.
Reasons for switching to MotorDesk
Its lack of compatibility and integration with other software and platforms and its inflexibility.
Bradley
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Motordesk - a great solution to inventory management!
[sensitive content hidden] and the Motordesk team were flawless from the start. They offered plenty of recon and up-front support before we’d even got on board. They were even more supportive once we dove-in to full-on use.
PROSMotordesk allowed us the flexibility to scale up our inventory offerings in an unconventional way. It was extremely customizable and very flexible.
CONSHaven’t had any negatives thus far. The team has been very responsive to our needs, with the software remaining flexible and scalable.
Reason for choosing MotorDesk
Motordesk was an easy choice. Their team was responsive, technically savvy and knew what we needed, sometimes even before we did!
Reasons for switching to MotorDesk
We made the switch from our previous host/inventory listing provider because they were lacking support and customizability that Motordesk now provides. We hit a ceiling and couldn’t scale-up.
Lloyd
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best platform by far
From signing up to today. Not had one single issue. From starting with just myself to now having 2/3 users the platform works perfectly. Helps save time each and every day. Very easy to use. Combines all sales platforms leads social media all in one place. Very easy to use would highly recommend
PROSThe ease of use, this platform is by far the best I’ve ever used. Was looking for something like this for months. Wouldn’t look back has everything I could ever ask for and more
CONSNothing. It’s perfect. Can’t complain about anything
Ali
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great smart service
Fast, easy, quick response for technical help (pretty much anytime!) time given for my inquiries feel more than enough, This guy doesn't mind taking through everything many times and making sure you're getting everything easily so you can control your selling and after selling process.
PROSThe smart way used to build this amazing service really impressing me, I can control my sales and customers to the way helps them to find what they're looking for as well as making my life easier amends these setting from my end
CONSI don't think there's something missing as the developer adding amazing tools to the dashboard helping make sales and website look Fab.
Reasons for switching to MotorDesk
Wanted something smarter and more developed
James
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Wish I had this earlier
Customer support is fantastic and its so easy to use.
PROSAutotrader integration is fantastic as I've also used the easy website designs too.
CONSI would like to have my logo in the top corner of just the first image as I don't want it to block other images.
Reason for choosing MotorDesk
Cost and integration.
Reasons for switching to MotorDesk
Wanted a better integration system with CRM and the fact it uses Autotrader is a huge bonus! It really is fantastic value.
Mathew
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Outstanding System
Very good, easy integration and transition
PROSSimple, easy to use and easy on the eye.
CONSNothing as yet but any issues get resolved by [sensitive content hidden] quickly
Reasons for switching to MotorDesk
Cost and platform ease