RouteOne vs Scan123

RATING:

4.8

(22)

RouteOne has 22 reviews and a rating of 4.82 / 5 stars vs Scan123 which has 50 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (22)
4.6 (50)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
July 18, 2022
May 8, 2024
Pros/Cons
  • Pros

  • I love how I RouteOne shows your PTI and DTI while submitting. The competition does not do this.
  • Routeone is very easy to use and easy to understand.
  • Cons

  • Not all lenders support RouteOne integration, so we still had to use other avenues to submit various applications.
  • Sometimes RouteOne has had problems working on mobile devices. On the customer side) Problem seems to be less frequent as technology on these devices gets more consistent.
Read all user reviews
  • Pros

  • Great value for money - very easy to use - customer support is very good.
  • Filing is so much more efficient than traditional storage. I save a lot of time looking for documents, and I never have to stoop over a filing drawer or lift heavy boxes.
  • Cons

  • We were not on another system prior to SCAN123, so I don't have a lot to compare it to. I am having trouble thinking of a con off the top of my head.
  • When a user leaves the company the interface makes me disable them for each location instead of globally disabling the user.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos