Shopmanager

RATING:

5.0

(8)
Overview

About Shopmanager

Shopmanager is a cloud-based solution that is crafted to streamline every aspect of auto shop operations, from service orders to inventory and everything in between. It offers several features, such as Work Orders: Elevate service with the advanced work order system. Capture every detail, track progress in real time, and deliver excellence with every job. Inventory Intelligence: Stay ahead with real-time inventory management. Automate reordering, manage vendors, and prevent losses with unparalleled precision. Customer Connections: Deepen customer relationships with our CRM tools. Personalize experiences with service records, reminders, and bespoke marketing campaigns. Shopmanager also helps simplify the finances with integrated accounting, invoicing, and expense trac...

Shopmanager Pricing

Starting price: 

$200.00 per month

Free trial: 

Available

Free version: 

Not Available

Shopmanager Job Board - Job Tracking & Workflows
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Shopmanager Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Shopmanager

8 Reviews

Paul

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Modernized our tint business!

I cannot imagine doing this business without Shop Manager. It really has allowed us to focus on the bigger picture of the business knowing the smaller details and daily management are all handled and accessible from anywhere.

PROS

Shopmanager allowed us to update several antiquated processes in our business. Giving us workorders, invoicing, customers and their history, products, staff, payroll and much more into one easy to use program.

CONS

We have been with Shopmanager since the beginning, so there were growing pains. Such as bugs, server issues and features not properly working after updates, however the team was always responsive when issues arose and communicated well whenever a fix might take more than just a few minutes.

Reasons for switching to Shopmanager

We needed a software catered to our type of business instaed of trying to cater ourselves to the software. Quickbooks is great for the accounting but just way too complex for the daily management of this type of business.

Haley

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Shop Manager App

I have had a very positive experience with Shop Manager since we started using it.

PROS

The ease of being able to learn everything quickly. The system is fairly simple and easy to use.

CONS

There were a few issues at first but most of those have already been worked out. The Company over this App is always there to help if there are any issues. That by itself makes a huge difference.

Reasons for switching to Shopmanager

Our other software went out of business.

monroe

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Shop Manager App

PROS

Very simple and easy to use. Email and text features are very handy.

CONS

There are few pop up when entering a customers address and when checking out a customer that could be addressed.

Nick

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Game Changer

PROS

There's finally a system customized to our needs and far better than Quickbooks.

CONS

Not much to dislike. Our company help build the system which did take a while. Well worth it.

Clinton

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

ShopManager Review

PROS

It has really streamlined our customer intake and job tracking. Anyone in the company can take a look at the Job Board and know exactly what is going on at the shop or what is scheduled to come in.

CONS

Since we have been using ShopManager through out development there were small issues or functions that did not work initially but those have all been worked out as new updates have come out.

Johnny

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Always improving

PROS

Shopmanager is getting to be one of the most complete CRMs out there for our industry. Even has payroll built in.

CONS

Its been a bit glitchy switching from pc to android to iphone at times.

Dave

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Productivity

PROS

Enables us to service our customers work orders and invoicing while integrating payroll tracking.

CONS

Quickbooks interface has been somewhat glitchy.

FEDERICO

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

GREAT PROGRAM

GREA..IT HAS BEEN EVOLVING SINCE WE STARTED USING

PROS

EVERYTHING YOU NEED IS THERE.CONTACTS PRICING

CONS

UPDATES AND THE FACT YOU HAVE TO REFRESH SO MUCH

8 Reviews