The most impactful for our team was a very quick start of sales. The entire launch took only a few days, including all preparations, implementations, configurations and customizations. The basic version is available for free and some additional paid modules can be added if they are needed.

Nothing to complain about, highly recommend it!

Brilliant, a very good and effective ordering system to use. Alongside all the other benefits this has had allowed us to free our telesales staff for more work on business development and overall had a positive impact on our sales & ability to get new customers ordering.

The layout of the store & the fact that it remains a simple app to use is essential to us. Dealing with thousands of customers that are all from different back-grounds, we sometimes run into language barriers and other issues that can delay our telesales staff, the app cuts all of this out. Giving the customer a simple but effective was to place there order 24/7.

The ability to use the barcode scanning feature is slightly inconvenient when compared with other some of our competitors app's. Bestways / Parfetts use a swift server app and the scanning feature seems to be a smoother process end-finish, mainly due to not needing to take a pic of the item, instead just hovering your camera over the barcode. Using descriptions while searching for products is also sometimes a little tricky as sometimes you can search for 1 item and completely different results show.

Excellent customer service, fast and robust platform. Storefront is smart and relatively user friendly.

Lack of basic features and functionality. Everything is on-road the map. Lack of integrations with other software.

The platform is great at giving a window into our distribution centres so our sales team don't always have to push the thousands of products we have. It also allows 24/7 customer ordering across the UK and EU with different languages, currencies and pricing. The platform is intuitive and easy to navigate and administer. We also have the flexibility to experiment with functionality to make the platform our own. The B2B store team have been great at making changes and adaptations to meet the needs of our business which can be very specific. They have a great commitment to making the platform work for us so its tailored to our needs, resulting in a digital service our customers use regularly. The b2b store team also brief us monthly on future functionality so we know in advance what is coming and how best to plan.

The log in area for customers is quite basic as well as the functionality to help them manage their account, which is a work in progress.

There are large efficiencies - our phone time is down by hours per week. This saves money, and staff time who can be deployed elsewhere. We also tend to get orders in quicker than before meaning route planning is much easier. I would also say that basket size is increased, especially when we have promotions featured.

The ease of use is a massive plus for us as a wholesaler, and for our customers. We haven't had a single complaint about the ordering process. Some of our customers are also familiar with other wholesale ordering portals, the response we've received is that they prefer this portal

Difficult to find fault. One thing I'd like to be able to do is quickly add a new product and image, without having to go through a cumbersome import and export via CSV

B2B.Store has been a great addition to our business and now plays a massive part in our operation. Features such like promotion and new in have been a great success when implement. Overall we are delighted with how the software works from our side of the business and also we get amazing reviews from our customers. I would like to also give a special mention and thank you to [ Sensitive Content ] has been amazing throughout.

I have nothing to report in this section of this review.

Great team - intuitive setup - ideal for small to medium business in growth. Customer feedback has been nothing but positive

The simplicity and ease of customising the platform to the unique business needs of Epicurium

Perhaps only constructive feedback would be a quick explanation of the benefits, however, I appreciate new features are being rolled out all the time

Easy of the functionality and simple to install

Difficult to answer as not using the full functionality of it.

After showing a tangible willingness to understand, meet and exceed our business’s needs, we chose b2b.store to implement our new trade retail platform so we can offer our customers a frictionless digital ordering solution, supporting our eco business strategy.

Set up was seamless with minimal virtual handholding due to the intuitive nature of the platform and since launch we are enjoying seeing our customers, existing and new alike, registering for their unique passwords to place orders.

Happy with everything, and the one and only thing on our snagging list is already currently in developement - the ability for customers to retrieve and amend their own passwords without issue from ourselves.

Software is easy to use and has proved popular with our customers. Storefront looks great. Had a lot of support from the team in the initial set up. Pricing excellent and supports us to grow our business.

Nothing we didn't like. Looked a lot to put together initially but actually was straight forward.

work in progress, features arriving consistently and fairly responsive, happy to work alongside to help formulate future features

fairly easy to implement, simple for customers and reps to learn and use. Flexible searching and integration with Erudus

still features missing, timescale seems long, still work in progress

good options for fulfiling B2B account sales and ordering, easy to set up and manage

needs more features , but the creators are still improving it (expecting more features soon)

Great! Friendly support team too.

The simplicity of it. Its easy to use and does exactly what it says it can do!

Dont really ahve one, but if I was pushed, would be great to have a little more flexibility into what it looks like to B2B clients logging on. However, this really is not what we chose the software for, so its not a problem