--- title: "Comgem Software Reviews, Demo & Pricing - 2026" description: "Review of Comgem Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/b2b-ecommerce-platform/comgem-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Comgem Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Comgem Review From £395-£595/month 2 plans Wondering if Comgem is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Comgem 4.9 [(13)](https://www.softwareadvice.com/b2b-ecommerce-platform/comgem-profile/#reviews) Pricing Starting at £395.00 flat rate per month ### About Comgem Comgem simplifies online selling for UK-based manufacturers, distributors, wholesalers, and businesses operating in sectors like office supplies, workwear, healthcare, and more. Our platform delivers the tools you need to optimise operations, delight customers, and boost your bottom line. Key Benefits: Drive sales efficiency: Streamline quoting, order management, and invoicing to close deals faster and free up your team's time. Maximise profits: Leverage real-time pricing, targeted promotions, and volume incentives to increase order value and customer loyalty. Deliver personalised experiences: Create tailored portals and communications to cater to the unique needs of your B2B buyers. Gain actionable insights: Track key metrics with customisable reports to inform data-driven decision-making. Comgem is designed to help B2B businesses streamline their processes, build stronger customer relationships, and achieve sustainable growth. Do you work for Comgem? [Manage this product listing](https://www.g2.com/products/gemsuite/claim_requests/new?auto=true) Wondering if Comgem is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Comgem User Interface ## Popular Comgem Alternatives Main Product Comgem 4.9 [(13)](https://www.softwareadvice.com/b2b-ecommerce-platform/comgem-profile/#reviews) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 5.0Customer support - 4.92Functionality Pricing Starting at £395.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6716)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10783)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.23Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3422)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Adobe Commerce](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/) 4.3 [(662)](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/reviews/) Ratings Breakdown - 3.77Ease of use - 4.11Value for money - 4.0Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [GoDaddy Website Builder](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/) 4.2 [(1380)](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.09Value for money - 4.19Customer support - 4.01Functionality Pricing Starting at $9.99 per month Get Price ## Comgem Pricing and Plans Starting price: £395.00 per month Free Trial Free Version Comgem Standard £395.00 flat rate, per month Plan includes: - B2B ecommerce platform - Content management system - Customer pricing - Customer personalisation - Promotions management - shipping management - bulk pricing - customer authorisations - budgets - minumum order spend Read More Comgem Plus £595.00 flat rate, per month Plan includes: - B2B ecommerce platform - Content management system - Customer pricing - Customer personalisation - Promotions management - shipping management - bulk pricing - customer authorisations - budgets - minumum order spend Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Comgem Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Comgem Abandoned Cart Saver Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Bulk Ordering Campaign Management Catalog Management Communication Management Content Management Credit Card Processing Customer Accounts Customer Database Customer Management Customer Segmentation Customizable Branding Customizable Templates Data Synchronization De-Coupled Front & Back Ends Discount Management Drag & Drop eCommerce Management Electronic Payments Email Marketing For B2B For Small Businesses Inventory Control Inventory Tracking Loyalty Program Mobile Commerce Multi-Channel Management Multi-Currency Multi-Location Order Management Order Processing Order Tracking Payment Options Price/Margin Management Product Catalog Product Configurator Product Data Management Purchase Order Management Ratings/Reviews Real-Time Data Reordering Reporting/Analytics Reporting & Statistics Reviews Management Sales Order Management Search/Filter Shopping Cart Template Management Templates Third-Party Integrations Web/Mobile App Development Website Management ## Comgem Integrations OrderWise Integration rated undefined from -1 review Sage 50 Accounting Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Sage 200 Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review See all 13 integrations ## Comgem User Reviews ## Comgem customer ratings - Overall rating: 4.9/5 - Total reviews: 13 ### Rating distribution - 5 stars: 12 reviews (92%) - 4 stars: 1 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 5/5 - Functionality: 4.9/5 --- Have you used Comgem and would like to share your experience with others? ### Strong Communication Tools, but Needs Better Usability - Overall rating: 5/5 - Reviewer: Alissa P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Comgem has been a solid tool for managing communications efficiently. Once everything is set up, it performs reliably and helps keep operations organized. While there are some usability and customization limitations, it still delivers value for teams that prioritize structured communication and automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comgem stands out for its ability to centralize communication and streamline messaging across teams and customers. It’s reliable for handling large volumes of interactions, and the automation features help save time and improve response consistency. It’s especially useful for businesses that need structured, organized communication workflows. #### Cons The interface can feel a bit outdated and not as intuitive as it could be. There’s a learning curve when setting up workflows, and some features aren’t as flexible or customizable as expected. At times, navigation between different functions can be slightly clunky. --- ### Three Years and Counting - Overall rating: 5/5 - Reviewer: Martin L. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Comgem has made our site easy to navigate for customers and includes lots of timesaving features like favourites lists and quotation requests. All the most important information is all in one place and makes finding contract items and re-ordering items easy and efficient. We’re also able to take care of more advanced needs such as authorisations and budgets, which is great for account customers as we can personalise their experience and be in control of what each customer has access to. Comgem has made our processes much more effective and gives us lots of flexibility and control over the permissions of our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Responsive so works well on mobiles, desktops and tablets as well as the flexibility of the platform #### Cons There are lots of features we are not using, for example account-based themes --- ### Comgem Sell has always been flexible and responsive to our business needs, and accommodated our ecom - Overall rating: 5/5 - Reviewer: Paul U. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Comgem Sell has always been flexible and responsive to our business needs, and accommodated our ecommerce requirements. The personalised portals have been a great way for us to stand out amongst our competitors and given our key customers an extra special touch for a more personalised shopping experience. This has made targeting our wide variety of customers so much easier, as we can control what products they see, and what products are pushed to their homepage. We’re always excited to show off our modern ecommerce website by Comgem! #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The personalised portals have been a great way for us to stand out amongst our competitors and given our key customers an extra special touch #### Cons It is a feature rich platform and we only use a small number of features --- ### www.basehandling.co.uk - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Comgem were first recommended to us back in 2008 and we engaged their services to completely revamp and update our rather dated and basic website. They created a brand new site incorporating all the latest technology and optimisation required to achieve first page Google rankings for many of our pages and in doing so, the site soon became the focus of many new enquires and orders. We have since worked with Comgem at regular intervals over the intervening years in an effort to maintain our excellent web presence and the results that we achieve from that. We are currently working on our latest reiteration of our website with Comgem which will once again be a major step in advancing the technological and aesthetics of our site now incorporating 3D CAD Models, Video, Multiple Product Images and updated Brochure Files. I would have no hesitation in recommending Comgem for any web development Projects and look forward to continuing an excellent relationship with their team into the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of genuine enquires that we now generate through our web presence. #### Cons There have been no negatives since engaging Comgem to design and implement our website. --- ### Comcen eCommerce - Overall rating: 5/5 - Reviewer: Kim W. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We’ve worked with Comgem since 2009 and they’ve always provided a responsive and flexible ecommerce solution that work for the complex requirements of our business. Their flexible pricing rules and advanced ecommerce permissions have been essential for our wide variety of business customers, and allows us to provide a smooth shopping experience that works for us. Additionally the integration between Comgem and Amazon has allowed us to expand our online market ever further and target non-traditional customers. We’re confident in our future moving forward with Comgem as we know they’ll continue to provide us with the tools we need as our business needs continue to evolve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility and ability to drive traffic to the website. #### Cons Lack of control over Search Options to improve the search outcomes. #### Reasons for choosing Comgem Flexibility and price :) --- ### A great, ease to use, customisable product - Overall rating: 5/5 - Reviewer: Rebecca H. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comgem has always accommodated our ecommerce requirements and allowed us to cater for the needs of our customers with a highly configurable platform. The budgets and authorisations, and customer personalised portals that can be branded to each account have been great in terms of allowing us to provide customers with a personalised shopping experience that helps us stand out amongst our competitors. The integration with our back-office means that we don’t have to double key customer orders. Comgem has made our processes much more effective and efficient. Comgem’s platform has made targeting different customer bases easy and we are always proud to show off our modern and professional ecommerce websites created by Comgem. #### Cons I can not really think of anything I do not like --- ### 10 out of 10 for Comgem - Overall rating: 5/5 - Reviewer: Sarah B. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered “Comgem’s support is fantastic. The team are courteous and professional and quickly reply to and address my queries. After my previous solution reached its end of life, I was daunted by the prospect of moving to a new ecommerce solution. However, Comgem’s advice and quick response times made the experience straightforward. I wouldn’t hesitate to recommend Comgem and their flexible ecommerce platform for any business looking to launch a B2B ecommerce website.” #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find the system easy to use and manage #### Cons I am not aware of anything that I don't like. #### Reasons for choosing Comgem I found the team easy to work, they are friendly and easy to communicate with as everything was explained clearly --- ### We’re very happy with the performance of Comgem Sell - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Comgem Sell has proved to be a great, flexible ecommerce platform that has allowed us to create an accessible and streamlined shopping experience for our customers. The product details pages are really detailed and well presented, and can include all the product info we need to show. The ability to add product variations has been really helpful, as our customers can see every variation on one product page. Being able to add cross sells to our product details pages has also been a really useful feature, as it’s a great way to advertise other related products. We’re very happy with the performance of Comgem Sell and know that it can adapt with us as our business evolves. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros There are lots of features. We like the integrated email marketing features and flexibility of different product types. #### Cons There are so many features you can get a lost. We are only using a fraction of the functionality offered. --- ### All the ecommerce tools we need to create the best shopping experience for our customers. - Overall rating: 5/5 - Reviewer: Joanne D. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Comgem Sell has given us all the ecommerce tools we need to create the best shopping experience for our customers. Our site is really easy to use and navigate, and we’re really proud of our modern and sleek website design – it makes navigating through our website so much easier and more enjoyable. Products are easy to find with the search navigation and filterable options on the search results page. We also love how comprehensive the product management system is, as it supports lots of different product types, and we can have complete control over every aspect of the product records, meaning we can include all the info we need. Comgem Sell has made our processes a lot more efficient and we love our website design. We wouldn’t hesitate to recommend Comgem! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and modern professional designs. Great filters for products. #### Cons Nothing comes to mind. Our customers love our website. --- ### Comgem is amazing for providing comprehensive solutions to our complex business needs. - Overall rating: 5/5 - Reviewer: Paul W. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Comgem is amazing for providing comprehensive solutions to our complex business needs. We can manage customer permissions on a granular level, giving us complete control of what customers can access, and the flexible pricing is really beneficial for us to manage pricing on an account level. The platform has made organizing and managing our ecommerce site so much easier, and also provides our customers with a responsive and professional looking website for an even better shopping experience. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Flexible for different types of customers. Looks great on mobiles and desktops. #### Cons There is always something new within the platform as the team are always developing it --- Showing 1 - 10 of 13 Reviews Load More Reviews ## Other Top Recommended eCommerce Software [DigitBridge](https://www.softwareadvice.com/distribution/digitbridge-profile/) **5.0** (2) Recently recommended **6** times [Extensiv Order Management](https://www.softwareadvice.com/scm/skubana-profile/) **4.7** (114) Recently recommended **5** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **4** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2068) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Comgem with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice