All SKU IQ Reviews

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Matt

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Multi-Location Solution for Retail/Warehouse and Woocommerce

As a web developer and project manager I'm very happy with my experience working with [sensitive content hidden] at SKUIQ in properly setting up our configuration of operating multiple retail POS locations to be synced with a custom Woocommerce website. He was able to understand the work flow for the entire business and how we would like to manage the products in Lightspeed and Woocommerce. He was able to communicate very effectively and create solutions that exceeded our intended goals.

PROS

The ability to sync products and inventory levels from multiple physical locations with a Woocommerce website. Customer support to help you configure exactly what needs to by synced both directions, to and from the Woocommerce website. We previously used Primaseller in which handled syncing multi-locations OK but did not have a good POS or good customer support. Switching to SKUIQ allowed us to have a great POS (Lightspeed) and still be able to sync with Woocommerce which was why we chose to go with SKUIQ.

CONS

Not to the fault of SKUIQ but more of an issue with Woocommerce is that Woocommerce is not capable of tracking inventory from multiple locations as done in Lightspeed. So, the website will only display 1 quantity level for each item, not one for each location. For us, that was not a problem as we chose to display the total quantity from all locations combined under each product. When Woocommerce develops this feature I'm sure SKUIQ will be able to support it just as it already supports multi-locations in Lightspeed.

Reasons for switching to SKU IQ

Customer support at Primaseller was sub par and their POS wasn't anywhere close to being as developed as Lightspeed's POS. All the employees liked Lightspeed but they don't sync with Woocommerce. That's where SKUIQ comes in. They are a third party tool that has powerful features and allows for custom configurations and good reporting.

Vendor Response

Thank you for taking the time to leave such detailed feedback, it means the world to us! We are so glad that SKU IQ is a good fit for your needs and that you've experienced our excellent support staff. Thank you for choosing SKU IQ and we look forward to continuing to serve your business!

Replied February 2023

Nick

Ranching, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easy to Use and Reliable Customer Service

PROS

I'm really impressed with the inventory syncing, a sit pulls data in real time from both our eCommerce and POS channels to make sure we never have an issue with overselling stock. The customer service has always been reliable, fast, and effective, and they communicate really well.

CONS

I wish there was an easier way/more options to bulk edit items, but it's only a small part of what I need to do, so it's overall not a big issue.

Reasons for switching to SKU IQ

SkuIQ integrates nicely with Clover, our new POS system, and it works a lot better too.

Vendor Response

Thank you for taking the time to share your positive experience with SKU IQ Realtime Inventory Sync. We're thrilled to hear that our solution has been easy to use and that our customer service has been reliable, fast, and effective. Our team understands the importance of inventory syncing, and we're glad that our real-time syncing has helped you avoid any overselling issues. We also appreciate your feedback regarding bulk editing options and will take it into consideration for future improvements. We're glad that SKU IQ was able to integrate nicely with your Clover POS system and that our solution has worked better for you. We're committed to providing seamless integrations and top-notch service to our customers. Thank you for choosing SKU IQ to help manage your inventory. We look forward to continuing to provide you with excellent service and support.

Replied April 2023

Curtis

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Waste of Money!!!

CONS

I purchased their support for a website with an online store. Had an issue with some fraudulant charges and they increased my rate about 300%. They refused to refund the amount and refused to reduce me to my previous rate....after several weeks of going back and forth, they finally reduced my rate only to increase it back within a day for no reason whatsoever. Another several seeks were spent to try and get a refund and it was pulling teeth to get the refund. They are a predatory company that just can care less about any customer issues.

Vendor Response

We're sincerely sorry to hear about your frustrating experience, and we apologize for any inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously. We understand the importance of fair pricing and reliable support, and we're committed to resolving this matter promptly. Please reach out to our customer support team (support@skuiq.com) directly with your account details so we can investigate and address this issue as soon as possible. Your satisfaction is our priority, and we appreciate your patience as we work to make things right.

Replied February 2024

Julius

Apparel & Fashion, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

SKU IQ Helped Us Expand Our Business, Without Compromising Time and Energy

Great Customer Support from Day 1 of Demo to inquiries replied via their Email Support. Easy to set up and seamless process overall, with automatic integrations that hasn't interfered or compromised my daily routine.

PROS

Ease of use, cost-effective solution and worth the investment

CONS

I have not run into any major issues as of yet.

Reason for choosing SKU IQ

Great customer service, ease of set up and full inventory and order integration.

Reasons for switching to SKU IQ

Ownbase just didn't cut it. It did not fully integrate all of the Tik Tok Orders into Shopify. It was an extra few steps to have to log into Tik Tok Seller Center, to open the order page, process the orders outside of Shopify, and purchase postage on Tik Tok, whereas I have preferred postage pricing on Shopify already.

Vendor Response

We're thrilled to have played a role in helping you expand your business seamlessly! Thank you for highlighting the ease of use, cost-effectiveness, and overall worth of SKU IQ as an investment. We're glad to hear that our customer support has been great from day one, and that the setup process and automatic integrations have streamlined your operations without compromising your daily routine. It's rewarding to know that you chose SKU IQ for its customer service, ease of setup, and full inventory and order integration. We understand the importance of a smooth and comprehensive solution. If you ever have more feedback or questions, please feel free to reach out. We're here to support your business growth!

Replied January 2024

Shawn

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great Product for any small Business

SKU IQ is a great instrument for any small business needing to get their products online. Plus their customer service team is great too! Our inventory to our store is connected to our Shopify account and is working great with little or no issues.

PROS

I love the Support and how well it works. I used other software that always had problems with syncing my products to shopify.

CONS

Nothing I can say at this time. The service and software is working great with no problems for the last 2 years that we have been using SKU IQ

Reason for choosing SKU IQ

It's all-around a better tool than Shopventoy and the customer service is much better than Shopvenory.

Vendor Response

Thank you so much for your detailed feedback! We appreciate you calling out how long you have been using SKU IQ and how it compares to Shopventory. We are so happy to hear that you've had a positive experience with both our product and service team and look forward to continuing to serve you in the future!

Replied June 2022

Frederick

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

[SENSITIVE CONTENT] Is The Best!!!! Phenomenal Support

PROS

Everything done in 15 minutes and super fast help.

CONS

Sku Iq has to be contacted to disassociate the account from sku iq. Company support hours are 2 hours behind.

Reasons for switching to SKU IQ

Its nice to speak to someone about an issue and we can implement a strategy to get them done. Live help not robots, or emails

Vendor Response

Thank you for your feedback! We hope to improve user-facing controls like disconnecting/reconnecting platforms in 2023. Hopefully this will improve your user experience :)

Replied December 2022

Tessa

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

SKU IQ is a must for TikTok Shop

PROS

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls. I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

CONS

There were no cons to using SKU IQ. As with any new SaaS you can expect there to be a slight learning curve, but their customer support team made it easy breezy.

Vendor Response

Thank you for your fantastic review of SKU IQ! We're delighted to hear about your positive experience: Pros: Outstanding Customer Service: We're thrilled that our customer service has been a standout for you. Quick response times and efficient support are priorities for us. Seamless Onboarding: It's great to know that our onboarding process has instilled confidence in using our platform. Referral-Worthy: We're truly appreciative of your referrals to other CPG brands, and it's wonderful to hear that SKU IQ is earning a reputation for excellence. Cons: Learning Curve: While you mentioned a slight learning curve, it's reassuring that our customer support team was able to assist you effectively, making the process smooth and hassle-free. Thank you for your support, and if you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

Replied October 2023

Nadia

Wholesale, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

SKU IQ: My Perfect Ally for Business Success

It has been excellent. There were problems but they always solved them.

PROS

Spanish support. The customer service team has always been very fast.

CONS

They do not have support by phone calls (Sometimes it is necessary, especially when an integration fails)

Vendor Response

Thank you for your positive feedback! We're delighted to be your perfect ally for business success. We appreciate your recognition of our Spanish support and the fast response times from our customer service team. We understand the importance of different support channels, including phone calls, and we appreciate your feedback on this. We're continuously working to enhance our support options to better meet our users' needs. If you ever encounter any further issues or have additional feedback, please feel free to reach out. We're here to support your business, and we're grateful for your trust in SKU IQ!

Replied January 2024

Hailey

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Canadian Diamond Boyz

You could say we have almost forgotten about Sky IQ, because there's very little maintenance once it's set up.

PROS

The ease of use & knowing where things are in real time

CONS

Nothing necessarily, we have had a great experience

Vendor Response

Thank you for sharing your positive experience! We're delighted to hear that SKU IQ has provided ease of use and real-time visibility for Canadian Diamond Boyz. It's fantastic that you've had a great experience with very little maintenance once everything is set up. If you ever have more feedback or questions in the future, feel free to reach out. We're here to support you, and we appreciate your trust in SKU IQ for your business needs!

Replied January 2024

User Profile

Ezra

Verified reviewer

Furniture, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Review for SKU IQ

PROS

Easy to use, adding product through SKU IQ and it will sync to shopify and lightspeed

CONS

It has some down times, and it won't sync until a day after.

Vendor Response

Thank you for your feedback. The syncing delay you describe is not working as intended. We recommend you reach out to our support team and explain what's happening to get things fixed promptly. Our quantity syncing should be very close to real time.

Replied December 2022

Charles

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Options and Edits That Will Be Most Effective

Experience is great, and customer service (Which I am a bit anal about it) is timely and well manered. Fun and interactive tool and would definitely promote any way possible.

PROS

The best product I've found for what it is; which in my opinion, is a way to integrate small business platforms into a seamless-in-stop-shop approach.

CONS

I wish it could have more features, such as barcode label printing for Dymo and jewelry tagging and better sync-ability options with other sites when updates occur. The reason is that some of our products and images do not transfer over immediately or never. Thus, I'd have to set up a help chat to resolve the issue after a day or two. It makes it harder for our employees to know which items got transferred and what inventory needs to be tagged. Another idea is to get 'list by date,' 'list by popularity (what's hot),' or 'List by recently updated.' These would enhance the end-user experience by saving time editing and moving products through other systems. I think you should move to a more hub-based business model so that you are the main product when business owners and entrepreneurs are looking for something that syncs multiple platforms seamlessly. Right now, I feel this product helps achieve that directive, but you do not own the market.

Vendor Response

Thank you very much for taking the time to leave such detailed feedback - we truly appreciate it. Thank you for your improvement ideas, we will make sure those get put in front of the right people!

Replied July 2022

Brandt

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great inventory management software between Clover and WooCommerce

Overall, it's a good product for inventory management between a brick and mortar store and an online store. I'd recommend it over other products because it's easy to use and there are both automatic or manual management options. I personally prefer to manually add all of my products to both systems, then link them using a SKU.

PROS

I'm using two SKU IQ instances with two brick and mortar locations and one WooCommerce multistore website. SKU IQ makes it easy for me to ensure that my in-store inventory is properly reflected on my website, ensuring that my customers can purchase items that are in stock.

CONS

I don't like that I need to pay two separate fees with two logins. I'd like to see an option where I can manage multiple stores with one login and a lower cost.

Reason for choosing SKU IQ

I chose SKU IQ because the cost wasn't too high and it did exactly what I wanted. I needed to integrate items on the WooCommerce website as variations with individual products in Clover. It works perfectly.

Vendor Response

Thank you so much for your thorough feedback, we will make sure this gets put in front of our product team for future consideration!

Replied April 2022

Cheyne

Wine and Spirits, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Critical for brick and mortar to e-commerce syncing

PROS

I love the quick customer service and instant syncing from store POS to e-commerce platform.

CONS

Our need for the premium plan came really fast as we added more products to our e-commerce platform. Every time you sell something in store and it adjusts it online, you use up one of your syncings you pay for.

Vendor Response

Thank you for your review! We are glad to hear that our customer service has been helpful for you and that you appreciate our quick syncing feature. We understand that our pricing structure may not be ideal for everyone, but we strive to provide fair and competitive pricing for the value that we offer. We will take your feedback into consideration as we continue to improve our product and services. Thank you for choosing SKU IQ for your syncing needs!

Replied April 2023

Mark

Furniture, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Crucial for any business using two or more sales platforms for single inventory

Live inventory (within 30 minutes of retail purchases) allow us to be one of the few dual platform users in our area to have live inventory on our ecommerce as well as accurate pricing. The greatest experience is when the ecommerce platform does an update and causes a temporary glitch, SKU IQ is already on the patch to link the changes. Any issues are resolved faster than any other system's customer service for systems we use to manage our inventory now or before.

PROS

The ability for live inventory to be maintained when selling the same inventory stock on two separate platforms and maintaining absolute customer satisfaction.

CONS

Spend the extra to have the products moved at one time. It is time consuming to manually move them if you have over 1,000 products (plus variations)

Reason for choosing SKU IQ

Proven track record from reviews and customer satisfaction.

Vendor Response

Thank you for leaving such thorough feedback, we truly appreciate it! We are happy to hear that SKU IQ is giving you an edge in your area and saving you time when it comes to inventory management!

Replied April 2022

Jayde

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great product for my retail business

We've had a couple of issues with integration, and customer support was immediate and effective.

PROS

I appreciate the ease in which I could set up the software to work with Square. Compared with other products, it really is end-user friendly.

CONS

I wish it was more consistent with what it brings over from Square. Sometimes pictures are there, other times, they're not.

Reasons for switching to SKU IQ

Woo Commerce was incredibly complex and NOT user friendly at all.

Vendor Response

Thank you for taking the time to write a review of SKU IQ Realtime Inventory Sync. We're thrilled to hear that our solution has been a great product for your retail business and that our ease of use has been a positive factor for you. We appreciate your feedback regarding the consistency of pictures brought over from Square and will take it into consideration for future improvements. We're glad to hear that SKU IQ was a better fit for your business compared to WooCommerce. Our team is committed to providing an end-user friendly solution for our customers. We're also happy to hear that our customer support was immediate and effective when you encountered integration issues. Our team takes pride in providing excellent support to our customers, and we're glad that our efforts were recognized. Thank you for choosing SKU IQ to help manage your inventory. We look forward to continuing to provide you with excellent service and support.

Replied April 2023

Meagen

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

SkuIQ Makes Inventory Management Easy

Very helpful and friendly getting us set up!

PROS

It's easy to use and sync with our commerce channels.

CONS

Search and filter features are clunky. Those could be improved. Especially when you are managing a lot of skus/products, pushing to various channels.

Vendor Response

Thank you for sharing your feedback about SKU IQ! We're glad to hear that you find our platform easy to use and appreciate its seamless synchronization with your commerce channels. We understand that the search and filter features could use some improvement, particularly when managing a large number of SKUs and pushing to various channels. We appreciate your input, and rest assured, we take your suggestions seriously as we strive to enhance our user experience. Furthermore, we're delighted to hear that our team provided helpful and friendly assistance during your setup process. We're committed to providing excellent support, and it's great to know that we could be of assistance. If you have any further suggestions or questions, please feel free to reach out. We value your feedback and look forward to serving you even better in the future!

Replied May 2023

Hussein

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Love it

Pleasant so far

PROS

It's helped syncing inventory between my online store and physical store a lot easier

CONS

I wish we could have a way of having total value of inventory in stock in our store in order to make quarterly inventory value counts easier

Vendor Response

We're glad to hear that you love using SKU IQ and that it has made syncing inventory between your online and physical stores easier for you. Your suggestion for having the total value of inventory in stock is noted, and we appreciate your feedback. If you ever have more suggestions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Bruno

Food Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

SkuIq Review Bruno Amorelli

10/10 very great customer service.

PROS

My brother takes care of Sku IQ most of the time and everything online. When he had to show me something I was surprised at how easy it was to use.

CONS

It took longer to set up, but I think it was because of my website developers not SKUiq

Vendor Response

Thank you for taking the time to share your feedback on SKU IQ! We're pleased to hear that you find our platform easy to use, and we appreciate your positive comments about our customer service. We understand that the setup process can sometimes take time, and external factors like website development can contribute to the duration. We're here to support you every step of the way, and if you have any questions or need assistance, please feel free to reach out. Thank you for choosing SKU IQ, and we're here to ensure your experience remains positive and productive!

Replied December 2023

summer

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

took all the struggle out of what i was trying to do

PROS

customer service is unmatched. i was able to skip through the free trial so i could do the bulk push included in the annual plus plan. the dashboard is so convenient

CONS

the only feature i wish were included was some way to sort products, alphabetically or by category.

Vendor Response

Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our customer service played a crucial role in making your experience smooth and that the dashboard convenience met your expectations. We appreciate your feedback regarding the sorting feature for products. Your input is valuable, and we'll take it into consideration as we continue to enhance and improve SKU IQ. If you have any more suggestions or if there's anything else you'd like to share, please feel free to reach out. We're here to support your success and ensure your experience with SKU IQ remains seamless. Thank you for choosing SKU IQ, and we look forward to continuing to assist you!

Replied December 2023

PierreAntoine

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great and affordable option for inventory management

skuIQ allows us to synchronize the inventory of our brick and mortar to Shopify, it’s pretty reliable and works well

PROS

Easy to use and setup, pretty straight forward. Working really well with Lightspeed Commerce Customer service is always ready to help Price is really competitive for the product your getting

CONS

Some filters options to increase productivity for bulk edit

Vendor Response

Thanks for your feedback and suggestions for adding filters! We have this functionality on our product roadmap and will be bringing this feature to SKU IQ in the future :)

Replied March 2022

Christina

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Best Customer Service

For a beginner, like myself, it's nice to have a platform that is user friendly and the best customer service you could ask for. [SENSITIVE CONTENT] went above and beyond to solve my issue. I'm very grateful!

PROS

The software is easy to use and straight forward.

CONS

I wish you could click make the products appear in alphabetical order.

Vendor Response

We are happy to hear that SKU IQ is easy for you to use and that the service team has given you a positive experience! Thank you for taking the time to leave your feedback, we deeply appreciate it!

Replied July 2022

hanudeepak

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Ease of Inventory Management

PROS

easy to use. Bit on the expensive side. but sync the inventory and sales between physical store and ecommerce.

CONS

little bit expensive. should keep the orders count separate from the physical store to the ecommerce.

Vendor Response

Thank you for your review of SKU IQ Realtime Inventory Sync. We're pleased to hear that you found our software easy to use and that it allowed you to synchronize your inventory and sales between your physical store and ecommerce. We appreciate your feedback regarding the pricing and keeping orders count separate between the physical store and ecommerce. We'll take this feedback into consideration as we continue to improve our software. Thank you for choosing SKU IQ Realtime Inventory Sync for your inventory management needs. We're grateful for your business and are here to support you should you need any assistance.

Replied April 2023

Kate

Apparel & Fashion, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to use, friendly tech support

I was disappointed to learn I needed a third party app to sync Tiktok with Shopify, however it doesn't feel like I'm using a third party app. The integration was flawless.

PROS

The easy of use is the most important to me. The integration with Shopify and Tiktok was seamless. SKU IQ provided an easy to follow instructional video. I recommend you watch the video before proceeding with integration. I also like the user interface.

CONS

So far this app is really good. It's easy to navigate their website.

Reason for choosing SKU IQ

They were recommended by shopify and I liked their reviews.

Vendor Response

We're delighted to hear that you found SKU IQ easy to use and that the integration with Shopify and TikTok was seamless for you. Watching the instructional video is a great tip for a smooth setup, and we're pleased to know that you like the user interface. Your decision to choose SKU IQ based on recommendations and reviews is much appreciated. We understand the initial disappointment about needing a third-party app for TikTok and Shopify, but we're glad to hear that our integration feels seamless. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Renee

Apparel & Fashion, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Why you SHOULD TRY SKU IQ

Overall, I am 100% satisfied with SKU IQ and will recommend to my other boutique friends

PROS

The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted. I can't live without it.

CONS

I haven't tried the report system yet, but I hope to try that soon

Vendor Response

We're thrilled to hear that you've found SKU IQ's inventory management and synchronization to be addictive and indispensable for your business. When you get a chance to try the report system, we hope you find it equally valuable. We greatly appreciate your recommendation to your boutique friends. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're delighted to have you as a satisfied customer!

Replied September 2023

Kristina

Food & Beverages, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

TikTok Connection

PROS

SKU IQ was easy to use, setting up time with a team member was simple and the team member we spoke to walked us through every step and was super helpful and kind

CONS

We have yet to experience any cons utilizing SKU IQ

Vendor Response

Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our platform was easy to use and that setting up time with a team member was a simple and helpful process. Our team strives to provide excellent assistance, and we're glad to know that your experience reflected that. We appreciate your feedback, and it's fantastic that you haven't encountered any cons so far. If you ever have questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your success with SKU IQ.

Replied December 2023

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