Backblaze

RATING:

4.7

(137)

About Backblaze

Backblaze is a cloud storage platform, which helps businesses secure and backup files and systems while protecting data on virtual machines, servers, NAS and computers. The application enables users to distribute content globally, personalize user experience in real-time and monetize stored content. It allows users to transfer files over existing bandwidth with multi-threading. Backblaze offers integration with various third-party platforms such as Facebook, Fastly, Synology, CloudFlare and more. The solution is available on both monthly and annual subscriptions and support is extended via documentation.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Backblaze Pricing

Backblaze Business Backup is offered across two pricing plans, outlined below. A 15-day free trial is available and a discount is given for annual commitments. Computer Backup: $6 per month per license or $60 per year per license Server/NAS Backup: $5.57 per month or $98.25 per year

Starting price: 

$0.01 per month

Free trial: 

Available

Free version: 

Not Available

Backblaze backup server

Backblaze Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Backblaze

1 - 5 of 137 Reviews

Andrew R

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Rock Solid Cloud Backup

User Profile

Christopher

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

Best Backup on the Market for Business

For our small business, the software was a huge success and came in handy when one of our back drives went bad. Setup on our server and workstations was seamless and easy to manage from any device.

PROS

The best part of this software is how easy it is to configure and setup. A few simple clicks, a private key for encryption, and it runs quietly in the background when connected to the internet uploading data as specified in your options. Cost for the amount of storage is lower than most providers without having to rely on cold storage options.

CONS

Backblaze relies on the computer state for backups, and doesn't give a huge number of options for data recovery. If you lose a file, you need to make sure to restore it before the next backup kicks in and removes the file for good. Software does not run on network drives or NAS very easily. NAS sometimes has software to integrate, but usually not a dual direction backup. Upload was pretty slow. We are on 400/400 fiber and the 600GB upload took almost 3 days.

Vendor Response

Hey Christopher- Thanks for leaving the review! Just a quick note- Our Computer Backup software is one not intended to run on network drives or NAS devices, we have B2 Cloud Storage for those use cases. Why? Our Computer Backup service is one of the few remaining unlimited services around. By being truly unlimited, we had to draw some lines around what backing up a `computer¿ means (within the context of unlimited). So that might explain some of their haplenges you had backing up your NAS. But checkout B2! It¿s $0.05 /GB/month (1/4 of the price of S3). And is integrated into most NAS devices already. You can find more information at https://www.backblaze.com/b2/solutions/backup-and-archive.html Cheers! Ahin from Backblaze

Replied April 2019

Joseph

Photography, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

Just go with Backblaze

I love Backblaze. They offer exceptional products for way below the competitions pricing.

PROS

I use their B2 backup on my NAS. I needed something that was affordable but also reliable. B2 checked those boxes for my business

CONS

I don’t have any cons for this product.

Reason for choosing Backblaze

Straightforward product offerings. Not pushy to buy more services.

Robert

Verified reviewer

Broadcast Media, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Backblaze let me down

Disappointing.

PROS

Used them successfully for many years. Then suddenly, they stopped backing up my external HD on my mac for an undetermined amount of time. After discovering this potentially catastrophic situation, I contacted customer support which finally told me that BB couldn't backup a mac external HD with Time Machine. What? But it did in previous years? why wasn't I alerted my backup was essentially backing up ONLY my desktop, which has almost no files? Wasted money. Worse, it could have cost me my business.

CONS

Unreliable and their customer service seemed clueless.

Reason for choosing Backblaze

Ease of use and it was recommended.

John

Construction, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The best tools to create a secure backup system at the lowest costs

Backing up on the cloud is very important, and Backblaze enables us to control our backups from one place, and provides us with the required layers of protection for our data. We now have an integrated archive of all our files, and we can search it and access the data we need, as well as access and retrieve it with ease.

PROS

With Backblaze, I find great confidence that all the files and various data I work on are safely backed up to the cloud, and the encryption that Backblaze uses to authenticate system access and data recovery is something I greatly appreciate. Sync with Backblaze is excellent and we can keep multiple archives working with cloud backups at the same time, and we can schedule backup times with ease. I very much appreciate the notices and reports that document backup operations, as well as when an error occurs, which makes us fully prepared when any problem occurs with copying operations, and we can then call the support team, which I find very responsive, and we can always find appropriate solutions to problems.

CONS

There are no features that I do not like about Backblaze, as I find it has a simple user interface, and all the tools are clear and easy to use, in addition to that it integrates with all applications very efficiently. My only concern with Backblaze comes from the copying speed, which I find to be variable, and also because of the notification system, where sometimes I receive a notification that the copying process failed, and when I track the process I find that it is talking and that the copying was completed successfully.