For our small business, the software was a huge success and came in handy when one of our back drives went bad. Setup on our server and workstations was seamless and easy to manage from any device.

The best part of this software is how easy it is to configure and setup. A few simple clicks, a private key for encryption, and it runs quietly in the background when connected to the internet uploading data as specified in your options. Cost for the amount of storage is lower than most providers without having to rely on cold storage options.

Backblaze relies on the computer state for backups, and doesn't give a huge number of options for data recovery. If you lose a file, you need to make sure to restore it before the next backup kicks in and removes the file for good. Software does not run on network drives or NAS very easily. NAS sometimes has software to integrate, but usually not a dual direction backup. Upload was pretty slow. We are on 400/400 fiber and the 600GB upload took almost 3 days.

I love Backblaze. They offer exceptional products for way below the competitions pricing.

I use their B2 backup on my NAS. I needed something that was affordable but also reliable. B2 checked those boxes for my business

I don’t have any cons for this product.

Disappointing.

Used them successfully for many years. Then suddenly, they stopped backing up my external HD on my mac for an undetermined amount of time. After discovering this potentially catastrophic situation, I contacted customer support which finally told me that BB couldn't backup a mac external HD with Time Machine. What? But it did in previous years? why wasn't I alerted my backup was essentially backing up ONLY my desktop, which has almost no files? Wasted money. Worse, it could have cost me my business.

Unreliable and their customer service seemed clueless.

I've used Backblaze for years with mixed results with regard to using it as a backup for computer files. For the most part I've moved to Google drive for that because it works much better for my use case. But what I really like Backblaze for is remotely backing up my cpanel production servers. We used to use Amazon S3 to backup our servers. But it was a little expensive. Backblaze is way cheaper than AWS and just as easy to set up and even easier to use if you need to access files.

The smart phone app can be a little buggy at times when trying to connect or download files.