Perfect.

We spent a lot of time several years go with a competitor, since the switch to dropsuite we have not looked back. Their product team continues to be ahead of the curve in vision and in product effectiveness. They add new capabilities and function rapidly, often at no price change! Excellent support and customer service / account service. Worked with me to aid in seperation of duties capabilities and are reimagining it from the ground up.

The UI is pretty hard to get. Sometimes the things are not in logical places and the overall structure of accounts, heirarchy, and permissions. These are however all in the roadmap and I believe fully in the teams leadership and execution.

Has been great - we use this as our standard with O365 backups with clients

Ease of setup (once setup it just runs automatically)

It is difficult to see the backup history for one user

Backup and Restore obviously - before Microsoft had the compliance center able to export discoveries as a PST, DropSuite was the only way we knew of to easily capture an entire employee mailbox in one file without the users needing to jump through hoops.

Very straight forward and easy to deploy. The ability to download a user's data directly as a PST is very much appreciated, and the flexibility of backing up either Exchange or Office365 with the same product is great - however the product never acknowledges that it can't do BOTH in a hybrid environment, which can leave some holes.

Assigning users to be backed up is either "back up everyone, no questions asked" or "back up only the exact users I come in and set up," there's no middle-ground. I don't want to have to babysit the product but I also don't want to be billed for the copier that needs a paid office365 license.

We are very satisfied with dropsuite. It does a great job of backup and legal archive for the whole 365 stack. Managing the platform is intuitive.

The UI is the best in the industry. Really intuitive and makes managing backups, restores, and E-discovery easy.

I have no major complaints. Pricing is reasonable, but higher than some.

DropSuite provides a cloud to cloud solution that keeps data secure in transit and at rest in Canada

This software is very easy to set us and uses modern authentication to ensure a safe and secure method of access; restoration is easy all in a simple and modern interface.

SharePoint restores can take longer than you would expect; I know that they are working on this because of throttling in the Migration Asynchronous Metadata Read (AMR) API. Product development is very active in fixing this.