About Livedrive

Livedrive is a cloud storage and backup solution that helps businesses capture, edit and share documents, photos, videos and other files with internal and external stakeholders. It offers bank-level security, which allows organizations to store business documents in a centralized repository.

Features of Livedrive include access control, document storage, data encryption, file management, remote access, a self-service portal and more. Administrators can configure two-factor authentication, manage password policies and set up single-sign-on capabilities to ensure user and data security.

Pricing is available on a monthly or annual subscription and support is extended via phone, email and other online measures.


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7 Reviews of Livedrive

Average User Ratings

Overall

3.14 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(2)

2

3 stars

(0)

0

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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September 2015

Claude from MyGravity

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

September 2015

Best tool for Cloud Storage

We use Livedrive to help back up our information in the Cloud, gives us easy access to all the Knowledge-base we need on a daily basis and helps us manage easily all the information we need in the office or when out and about. Great tool for managing other clients and the data they want stored in the Cloud. It worked perfectly fine on both Mac and Windows and if you're in an office with a lot of computers LAN transfers eases and speeds up the backup from one computer to another.

Pros

The business dashboard is very simple, makes user management an easy task.

Cons

You may have some types of files that for some reason don't seem to backup well. This is an issue that was reported to us by graphic designers who work with not so common type of files. However, when I brought this up to Livedrive's attention they helped us find a solution.

July 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2020

easy and simple way to do your Backup

Very good overall experience, the software is doing what we are looking for, may be the admin console missing some features we hope to have have but it is not affecting the core of the solution or main features.

Pros

Very Easy software to use. Upload changes to files. can be scheduled to run every hour, 2,3.... can configure bandwidth. can add briefcase option to directly save data to it. can be installed on several computers with same account. Has web access that you can upload directly to or even edit files from it. Very good price compared to other solutions specially with paying for space used which u can assign it as u like

Cons

Admin console can show total space used and username but no advanced options or action. cannot run backup from our end there is no reports generated daily or weekly about backup jobs Plus branding is easy

Reasons for Choosing Livedrive

it was offering what we are mainly looking for with backing up process and prices and branding.

Reasons for Switching to Livedrive

they stopped offering branding and wanted to have all our clients directly and we just get a bounce.

October 2021

Marco from NewLinks

Company Size: 1 employee

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

October 2021

If your idea of having an online storage solution is to keep your files secure, run from it

I regret hiring this service, big time. I used it for many years and relied on it. The whole purpose of having an online storage service is to have redundancy and make sure you have your files somewhere else and not just your local computer. Because of the way their Briefcase service is structured, and the fact that they do not have backups of it, a sync error like the one happened to my files have not only corrupted my files online, but also in my hard drive leaving me with nothing. Even though their customer service is polite and they did not charge me during the year and a half they were trying to solve the issue, they have not solved the issue and the files I lost are priceless. I not only DO NOT recommend LivreDrive, but I strongly recommend anyone even considering this to run away from it.

Pros

At the time I subscribed, I liked the cost benefit, paying for 2TB about the same as other solutions were (and still are) charging for 1Tb space briefcase. You can choose on a file or folder basis what will be available only online or online+offline.

Cons

Their app is confusing and does not present many options. They should allow FTP transfer to briefcase, at least during first upload or eventual downloads. The online view of files is slow and after you open each file you are sent back to the first view of the folder so you have to navigate all the way back again. Restrict options of files you can view online (and in no case you can edit). And most important, their app presented sync issues early 2020. They confirmed it was a hardware problem on their side and then because of the pandemic it took them ages to try to fix. After a year and a half, sync errors were removed. I however lost several of my files, including some pictures and videos I'll never be able to get again. They do not have backups of your files. The files are corrupted so they appear in the online drive as blank and showing an error as if they were never uploaded.

October 2021

Michael from Various

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

October 2021

Price makes it attractive but in my experience it doesn't work

In the process of backing up about 8TB of data on two drives it stopped at 84%. It was able to see that it still had files to backup but simply would not do it. Going through customer Customer Support was tedious... much sharing of log files over a one month period. Ultimately they acknowledged a technical problem which they simply said was 'complicated' to fix. After two months they at least stopped billing me but they never managed to fix the problem. I kept the software running and would occasionally ping them to see where they stood on a resolution. Nothing. After three months I switched to Backblaze which doesn't backup network drives but at least it works.

Pros

Price per TB; ability to backup network drives. I also must give them credit for stopping charging whilst they tried, but ultimately failed, to resolve the issue.

Cons

Software has significant issues; customer service unresponsive

Reasons for Choosing Livedrive

Because Livedrive would backup network drives and Backblaze only backs up internal and directly attached storage

Reasons for Switching to Livedrive

They couldn't fix the acknowledged bug

July 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Powerful backuo of data in the cloud

Recommended for those who want to have the certainty of saving their data, but attention to the Brexit privay and above all to saving files that are not recognized by the software and which are not saved!

Pros

Simple installation and power in making online data backups, photos, office and multimedia documents, certainly not for databases and email Possiiblity to choose folders and files to save, share or recover online Possiiblità to decide the time of rescues from the local computer to the cloud server that can also be managed via tablet and smartphone and data transmission bandwidth via the Internet. Ample cloud space with a minimum investment that can grow over time. Data security with cryptography. English proprietary company that respects European privacy legislation, up to Brexit.

Cons

Some operating problems with software versions of the Windows operating system that require specialized interventions to solve them.

March 2021

Carlos from BAUD

Company Size: 11-50 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

2.0

Functionality

3.0

March 2021

Great storage options

I used it for 6 or seven years. When our company scaled up it wasnt enough for us and we changed to a combination between a powerful NAS and google apps for business

Pros

it has unlimited storage so its very useful for companies whic manage large amounts of data

Cons

It s not so intuitive and the sharing options with third people doesnt work properly

May 2021

Brett from Dynacomm Networks

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

May 2021

Stay away from Livedrive

Very poor and disappointing.

Pros

Seem like a simple to use easy to to understand interface and service

Cons

The service is defective and loses/corrupts data. We had many client accounts that all experienced similar issues, like irretrievable data. The service is also pathetically slow with 2TB restores taking weeks to complete, full of errors. Their support is also slow, hard to get hold of and unmeaningful. The service and company is a con and you have been warned. Stay away!