Gluu is a cloud-based process management solution suited for a variety of industries. The solution helps users understand and execute their processes. Key features include process mapping, work instructions, task and case management, reporting and knowledge sharing around processes.

Gluu enables process managers to automate recurring tasks. The solution provides a collaborative workplace where employees can create process flow charts collectively. It also enables users to organize responsibilities and allows workflow to be presented in a visual manner.

Gluu performs process mapping and helps users assign roles to team members. It also tracks various stages of task completion and notifies process managers when tasks have not been completed in time. The solution also offers Office 360 and G Suite integrations.

Comment labelling
Comment labelling
Comment labelling
Performance management
Performance management
Process listing
Process listing
Task manager
Task manager

Supported Operating System(s):

Web browser (OS agnostic)



10 Reviews of Gluu

Overall rating

4.5 / 5 stars

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Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

A Starting Point for Managing your Business Processes

Pros

Gluu is an easy to use and still actively developed business process management tool with a reasonable pricing. After comparing many tools in the market, we choose Gluu for mapping and documenting our business processes. 
This tool is easy to use which enhanced the productivity of mapping, documenting and editing the processes we put into this system. It encourages the whole team to take part and contribute to the whole process mapping tasks. 

The business development team from Gluu is also helpful at each stage of our process management project. They understand what we need, sharing their insights, and answering our queries in timely bases. They even collaborate with us when they are developing new features.

I'm excited that I have found Gluu for managing our processes, and I would recommend this tool for anyone who starts to manage their internal processes.

Cons

The tool is more internal based, it would be good if it has a portal for external users' participation.

I'm looking forward to seeing Gluu has more integration options with other business systems.

Review Source: GetApp

Billy from Joosr

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Documentation of all my processes so anyone can do the job

Pros

The process documentation / swimlane diagram drawing tool is really effective, and the ability to have documentation behind each activity in a process is invaluable. Also, the customer support is extremely good.

Cons

Sometimes it can be a bit fiddly when saving process documents, and it takes a little while to get used to the process drawing tool.